Thank you for your conscientiousness So grateful for curbside pickup 5/5
By Family Surfcity
I can safely shop at home and avoid contact during this time of stay at home orders. It gives me great peace of mind . I appreciate the corporate responsibility this company displays during the world wide health emergency. I appreciate the efforts and will not forget this conscientious solution to assisting your customers . And I truly am grateful to the staff on the front lines .
My daughter told me to shop online and to pick up or have it delivered 👍😊
Need more people 4/5
I love shopping at Albertsons and everyone there is amazing. Shawna exceeds my expectations always so friendly.Food is always fresh and I usually get what I order.
However I usually have to wait at least 10-15 for my order. I can tell the Albertsons I go to in Meridian is short staffed. I now go to Fred Meyers.
This is a well-designed app with good IRL service 5/5
EZ App 5/5
Easy app to use. Very convenient!
Love the ease of the app 5/5
No more target run
Close to Perfect 5/5
We have used Albertson’s curbside pickup weekly since April, 2020. During that time, the store has enlarged the list of available items available to pick up curbside. There have been a few errors in our orders over the months, but dealing with those glitches is a minor issue when compared to the convenience the service provides. The ordering process is quick and easy. The timeframe for pickup is very accommodating. Substitutions are minimal. The employees bringing out our order are always friendly and helpful. We live very close to the store, so pickup is easy and quick. Since my hubby and I are retired and have a few health issues, this service is very important to those of us who need to remain at home and safe from potential virus spread. I hope that Albertson’s will continue the curbside pickup program even when the virus is a distant memory. It is a very valuable service to many customers.
So fast and easy! Love not having to go into the store!
By Foot ink
As I get older (72) I was finding it harder and harder to grocery shop. And with Covid it’s a risk going out. This is my new way of grocery shopping from now on. Hopefully this will continue when Covid is over.
Thank you Albertsons what a great service!
Great Service 5/5
The team is excellent! I use this service regularly and am very happy!
Still can’t create an account 1/5
It’s been a few weeks now since downloading this app and it still refuses to let me make an account saying that it’s a technical error and that it’s being worked on but it’s the same error that’s been being worked on for two weeks now so I can’t use the app for pick up delivery or even saving items to list.
Thumbs up! 5/5
Thank you for offering these services! Excellent job!!👍👍👍👍👍
Just like any other home delivery 5/5
I am able to shop on the app and pick it up.Very simple.
Search engine needs improvement 3/5
Searching for items is not real easy
Online ordering 5/5
I’ve been using this service 2-3 times now and I’m very happy. The employees are always so nice and friendly. I’ve also used the sister company Vons. I highly recommend for others to use this service. It’s awesome!
The Best Customer Service Associates are Xavier and Marwa! 5/5
Courteous sales people 5/5
I so appreciate the courtesy and the help that the sales people and the delivery people are willing to go beyond what they need to.
Blah service 2/5
When I called the number all I got was a “hello” I said I was here for a drive up order & she just sounded like she really didn’t want to do her job, so thank you or anything just blah here’s your order. This was my time doing drive up at Albertson’s
Pick up at Albertsons? 5/5
Well it’s helped me stay Covid free for months. Also used it at Albertsons in Tucson.
Any city’s stores probably have the same positive attributes: low prices, flexible pick-up times and a very courteous staff.
You never have to get out out of your car or get close to people. Just open the back hatch, they fill it, they close hatch (or door) and swoosh, you be gone child!
Great Option! 5/5
Appreciate drive up and go option, especially during the current pandemic! Plan to keep using it as it is a huge time saver and have not had any issues with our orders. Much thanks to the Drive Up and Go staff in Eagle!
Doesn't work. When signing up with zip code, error message says "Data can't be read because it is in the wrong format." It isn't. Must I enter the zip code in binary?
Easy Peasy 5/5
I hate having to go to the store! I can never find anything and it takes forever, but with this app it saves me so much time and I can get fresh fruit and produce from Albertson’s, which is far superior to Walmart.
So easy! I love this service, as a member of our household is at risk and this is safer. Thank you for providing this!
Love it! 5/5
Quick, easy, fabulous!
Easy, Order Online, Pick up at Store 5/5
This was so amazing. I hope Albertsons will continue to offer this no hassle grocery shopping after the COVID pandemic is over. When you shop in person, you have to drive up to the store, get out, mask up, go in to store, push a cart up & down every isle, loading groceries. Unload all the groceries at check out, push them out to your car, unload them! Whew! I’m tired just thinking about all of this. And ironically, by the time I get home and unload my groceries....I don’t feel like cooking. This online grocery shopping & pick up is a breeze. And I love Albertson’s produce, bakery, and meat.They go the extra mile to help customers in any way needed.
Very happy 5/5
So convenient during these difficult times
I needed my groceries earlier than the time they give!! I was not given a choice to choose my delivery time. I placed my order at 1:30 and the delivery time they gave me was 8 to 9 pm
Overall great 4/5
My only suggestion would be to have the checkout confirmation show instruction for where to got/procedure for pick up.
First time was great 5/5
Great and easy experience. Great selection on products. Definitely recommend
Easy and convenient! 5/5
Albertsons not only has great prices but they make the online shopping experience a breeze!
No matter what zip code I plug in the app will not take it. I love Albertsons and shop there every week, But cannot get the app to cooperate
App works great! 5/5
A first for me, I didn’t have any issue with the app which is not the case when I use other grocery apps.
First day pick up 5/5
Pickup went great. App easy to find items I wanted, order ready early, delivered to my car very quick after I called. Even save $ and got free thank you items. Thank you Clarkston employees!
Love Albertsons pickup! 5/5
Everyone is always so kind and helpful. I love how I can pick same day pickup as well when I’m in a pinch. The website is super easy navigate and purchase items as well.
Thank you so much 5/5
By happy thsnks
Prompt communication with prompt and precise deluvery.
Polite and uplifting service.
Daniel is super nice and professional 5/5
Daniel at the Ontario, CA store is super courteous and professional. I, unfortunately, left home without cash, but if I had had some with me I would have given him a big tip!
So easy. Thank you.
New but needs some work 4/5
I would love it more if it linked to the ad!
Albertsons Delivery and curbside pickup 5/5
By Solitaire Granny
I absolutely love Albertsons and for the past 24 years have shopped here in Great Falls. Being a gourmet cook snd a foodie, I prefer to shop myself, daily if possible. I can stand and look at dozens of pieces of produce before selecting just the right piece of fruit, mushroom, or cucumber.
A series of health issues and broken bones and now CoVid concerns have made it difficult for me to get to the store and shop safely, consequently I have had my groceries delivered for nearly two years. The personal shoppers are the best. If there are questions about something I have ordered, my shopper will call, the online order system is easy to use, and rarely is anything wrong with my order.
I make one big order a month and It is delivered right to my door. Actually, when I need it,
the delivery person will bring it right into the kitchen! Thank you, Debbie Haney and my Albertsons personal shoppers!
This is great! What a way to grocery shop! I love it!
I ❤️❤️❤️ Albertsons Online Shopping!!!
App does not work for me 1/5
I’ve been trying to do grocery pick up everywhere I can. I have an account with Albertsons, but when I’ve tried to log in it tells me that my email is not associated with an account there. I also tried to put in my zip code and all I get is that there is no store in my area. I tried several different zip codes, ones where I know we have a store and I get the same response.
Needs a little tweaking 4/5
I would like to be able to add items to order at checkout I forgot and I would like to order specific cuts of butcher items.
Denise Trickett 5/5
By mema trickett
Love this service!!!!!
Food pick up 1/5
By nickname taken two
Terrible, terrible experience. Pick up between 1-2, ordered days ago. Sit waiting for 20 minutes, get a call saying come back in 20 minutes. This kept on going. What’s the point of ordering online to pick up if they don’t have the resources?
I bought three items and there was a buy three get two free deal so my shopper just added two free to my order. When I picked up she told me and made sure I wanted them. YES OF COURSE! THANK YOU!! Great service!!
Doesn’t recognize store 1/5
By abfjr tksi
In our zip (87571) it says the service isn’t available which is likely news to those who are using it and the employees fulfilling those orders
Awesome group of associates for pick up 5/5
I have done pick up quite a few tomes and have had a wonderful experience with all the associates. They know how to do it right. Thank you