OUTSTANDING EXPERIENCE!! 5/5
I am enjoying so much buying on Alibaba.com! Excellent costumer service, great sellers ! OVERALL A TERRIFIC EXPERIENCE!
Not quite sure how shipping works. 4/5
How do I know what my shipping costs will n. B.
Have yet to order anything but my business colleagues swear by them and their bes quality items.
False advertisement!!! 1/5
A lot of manufactures from China will list a cost for a product. Once you show your interested and place an order they change the cost price to sometime 5x more or the minimum order. I call them out for promoting fake prices and they make excuses like oh we need to update to the new prices ect. This has happened 90% of the time since I’ve opened an account two years ago. There have been a few good honest manufacturers and I have been a loyal customer too. But something needs to change cause I’m not the only person this happens too sadly all my friends too.
High quality for careful, descriminating buyer.
Most sellers could use some coaching The site has great search results 5/5
The videos are top quality
I’d recommend another site 1/5
I’ve been working with this app for a while and I haven’t gotten a single thing ordered. I ordered my first item and the person told me the price was wrong although I had no way to change it myself after putting in all the information I wanted it set to. I asked multiple people questions before ordering and I didn’t get any answers, one person replied with ‘hi’ after I listed my questions and concerns and that was all. The app is fine with buttons and such although I have to close the app in order to open my chats and profile again. The people just make it difficult to purchase items.
Don’t mess with the Wong’s brah 5/5
By doughboy duda
Spider Farmer meanwell driver Samsung mid LEDs for real
No responses at all 2/5
By Kfhfifjfbd chfbcb hc
I message day in and day out about products I want to buy and have shipped to me in bulk pieces of 1000 or more which is the MOQ but I never get responses. Some just read your messages and don’t reply at all. I’ll find US based suppliers instead.
We got nice and super stuff 5/5
O mm. 5/5
By t t ra ff d tÿt gy
Rr avuyyy la TTMZMM🍥a aAaara🥫r re
Repuestos de refrigeración y aac 5/5
Buenbuena informacion servicio
Overall experience 5/5
My experience with this company has been awesome great customer service and feel you in every step of the way
Sad experience with scourer machine seller 2/5
No after sales service since 5 month we are waiting for seller assistance to use their USD6000 machine. Really sad experience
Language problems. 4/5
I agree with the writer who mentioned language and custom/shipping barriers.
Maybe Alibaba could provide this service for its clients both manufacturing and purchasing. It would be a game changer.
Language problems are persistent. Often some nice young person SEEMS to understand but subsequent conversations make it clear they didn’t even read my questions.
David O. NM USA.
Fraud companies on site 1/5
I’ve ordered from a company off this site and the company refuses to return my money for a order that they sent to a wrong address so I don’t have my money or the product I ordered and it’s been a long time and no one is willing to help they just are keeping my money I call that fraud
New user frustration 3/5
This is my second attempt to navigate the system. It is not intuitively obvious how to complete orders which apparently require communication with the seller. There is a certain level of frustration here.
Update so slow 1/5
Can’t even type. There is a 10 second delay after I send a message where the app freezes. I am using iPhone X
Waste of money 1/5
Horrible service. They can’t deliver on their promise. They cancel your order but don’t refund you the transaction fee
Small business 2/5
The app is enjoyable, but I am a new startup business, and many of the suppliers require that multiple units be purchased. I only need one unit of the items in which I am interested.
I love this app 5/5
Just be sure to view “details” of any product you buy from any shipper on this app. Asian sizes and US sizes are not the same. Other than that VERY GREAT APP
Really close to amazon 4/5
The only problem i see is navigating similar items to compare and see what makes them unique is difficult. Small gripe but when I come to shop I kinda know what I want I just need to nail down the exact model I’m getting. That last step matters to me
Terrible Customer service 1/5
By Hami sfo
They never care about costumer, more than 10 times I sent them massage about my items, but they never ever respond me, not recommended to buy from alibaba, don’t waist your time and money
Unable to create favorites list or important contact. 1/5
No way of creating favorites list or important contact list.
Too many trolls 1/5
Every time I attempted to buy a product the seller tried to pull me offsite to make purchase arrangements. You should ban people like this from your forum or at least divide your business through your app as certified with assurance or non certified without assurance.
Works. Sort of.... 3/5
By Figmo the great and powerful
I could browse and chat with suppliers. But could not get placing or paying for orders to work.
My advice: stick to the web site. App is not quite ready for prime time.
Excelente aplicación 5/5
Excelente aplicación a la hora de convertirse en importador y distribuidor de productos de diferentes marcas.
By pop star 98989
Every seller wants to do out of app transactions and shipping cost is the price of the product or double is cheaper and faster just to purchase in the states
There’s a lady on IG who screenshot your brand items and she’s selling it very expensive to people who don’t know she’s get the items from your website. That’s a misleading and scamming for I’m reporting her it need to be stopped.
So far so good 5/5
Quiero comprar una
Changed my mind about ordering after reading reviews 1/5
Was gonna order a few clothing items from alibaba until I read most of the reviews. Looks like they scam sometimes, not taking that chance.
Comments review 5/5
By Stanley C Luke
My brother told me about your site I am enjoying it to the fullest I have to be careful though I don’t want to order everything
Please fix 1/5
New update you can not view “View All” button it is blocked by the chat now key
Just in time 5/5
I’m excited and always waiting to find more and more great finds.
Súper útil 5/5
Amo esta app me va ha dar La Libertad financiera que tanto quiero gracias Alibaba.com por existir 😍😍😍😍
The website off alibaba is trash 1/5
The website off alibaba is trash they scammed me and stole nearly about 80$ so please everybody be careful
CPP Spy App 1/5
It appears that the CCP is working through this app, using spies and other methods, to collect information on Americans. No good!!!
Defective app. 1/5
Changing your password in the app is impossible. It instructed me to use letters, numbers and symbols in the password, but when I do, it does not accept it.
Chatting with customer service is frustrating as they post preset questions. Still not sure if it’s a real person or an automated system.
Great app! 5/5
Makes ordering very easy. Fast response with vendors. Secure.
Newcomer and this app is giving me a bad taste 2/5
So far companies on this app seem flaky. I email and if I am lucky enough to get a response they stop responding after the first email and don’t seem too pleased if your only interested in ordering the moq. Sorry I need all product and shipping details? My bad for inquiring about your other products? App could be better designed too, I feel it could flow a little better.
Mrs temitope 5/5
By iretee clothing
I overwhelm with this platform
It’s very easy strategic to communicate with the salesman or the company! 5/5
By Aller milk
My view global accessibility to China open market excellent way to see and Tested before you by a bulk small sample most vendors offered with SH-Fee and lower in price love the way Alibaba.com put all this together!! EM
SCAM ALERT! 1/5
This is a complete scam. They had me make so many changes to receive my ordered products yet I haven’t received them by the time they stated. The products also say they have been delivered to another state. Don’t trust this online scam!
Muy buena 5/5
By toni monster
Not easy to surf 3/5
Not easy to use. Very slow. Missing product information
Just trying it my first time.and am looking for machines for making wigs
This company condones fraudulent sellers on their website. The sellers will change prices of items and even send cheaper versions of items for more than brand name. When reported they don’t care. And the trade assurance is another scam. They will always side against you. You will lose money with this app.
سئ جدا 1/5
By Msm hamrouni
هاذ الموقع سيئ جدا وليس فيه اي مصداقية واعتقد ان نجمة واحدة كثيرة ولا يستحق اي نجمة وخاصة التجار في هذا الموقع محتالين ونصابين ولقد احتالو على ونصبو عليا 👎🏻👎🏻👎🏻