Super easy to understand abd use 5/5
Find this app, like their website clear easy to use. All information about orders at fingertips.
Love shopping BUT you fix a couple of issues. 3/5
I do a lot of shopping on this app. There is some really bad issues I have found that will make me leave this app if there not addressed fast.
1. sellers should not have more then one store. Example if you have an issue with one you will be treated really bad in the other stores. Even if the 1st issue was not your fault. They manipulate the market take on more than they could handle and end up treating the customer really bad.
2. If the package is lost you should not be the one to have to deal finding it.
Then have to wait more then 60 days to get your money back.
3. The seller should not be able to make a shipping label and hold the package from shipping for 2/5 days.
They use that as way to lock your money in so you don’t cancel your order nor able to add or delete an item.
4. Sellers should not have to agree to cancel an order. It’s our money why should they have to have a say so if you want the order canceled.
5. The seller should reply back to the customer with in 4 hrs. Some don’t reply for days.
6. Sellers should not have the option to delay orders. they say they will ship within 1 to 2 days they should ship with in 2 days. If In the description it says they can you will receive the order within 10 to 20 days they should not be able to extend that time. You must agree to extend the time.
7. We the buyer should not have to pay to return an item. If the seller ships an order late or incorrect. The seller should pay to get the item back. If we no longer want the item because it took so long to get here the seller should pay the shipping cost to return the item.
8. Sellers should not sell an item at a low price and then charge $20.00 for shipping per each item when there shipping via epacket.
For example: 1per of socks the price is $1.00 shipping cost is $0.50 shipping.
If you order 25 prs of socks the seller should not charge you 25 x $0.50 = $12.50 for shipping via epacket.
If you ask for the order to ship dhl then of course you should pay the $12 it would cost to ship DHL.
9. Filling a complete on a seller for Bad behavior should be made easier you have a lot of trademark or fraudulent complaint form but you do not have one for bad behaviour. It’s not easy at all MAKE it easier and don’t just reject to report with out looking in to it.
10. Train your customer service better. They should be able to email the seller with your complaint and try to resolve the issue right then and there not having to go through a dispute arbitration also when you file a dispute Ally express must read the messages the buyer sometimes if not most of the time is all they have.
So you must read every message.
11. When our favourite store has a new item we should be notified.
Siempre es un placer comprar 4/5
By Sylvia perez
Me encantan las tiendas , es un placer comprar artículos de calidad gracias
Love the APP 5/5
This app is so easy to navigate. I buy things here once a week because of ease and marketing of things on the app. Love it.
Not impressed 1/5
I made an account because I’ve seen yt videos on it and so when I made the account it immediately said I couldn’t use my account and it was on hold because of “unusual activity” when I wasn’t even given the chance to see how the app worked let alone buy something
Great but not perfect 3/5
I enjoyed shopping with aliexpress, but with caution, most of the discount / sales are often a lie, they bump the priced and make a discount, with the same price,, check other item or other shop first,,
The best! 5/5
lol let's just say am addicted to shopping at AliExpress. Get my orders right on time. Sellers communicate well, Free shipping and all. Thee best.
برنامج رووعة 5/5
By ابومحمد ومجتبى
كل ماتتمناه تلقاه وثقة تطلب يجيبون لك
Decent but you must read and depend on other buyers ratings!! 4/5
By Jennifer Denton
I’ve spent a lot of money while using this app and I have indeed received some really good bargains (especially in the craft department and technology as well). But like anywhere it is still buyer beware. I feel like it is better than eBay when it comes to the pictures depicting an accurate description of a product but I have still been fooled when using this app because I thought a product was much bigger than it actually was so I purchased it only to become aggravated once I received a product. I will say that I learned to do my homework Though and so that now happens far less times. I read the customers ratings and I look at their pictures as well because they sometimes show them more accurately than the sellers pictures. However since I have been doing this then I will have to say that I don’t get suckered bear as often. I will also use a conversion table to see how big a product is because they show items in millimeters and centimeters and in the states we use inches and yards. So that has helped a lot also. I love that a lot of the items are free shipping for what I like to buy. That helps save a lot of money. I’ve only had one product arrive to me damaged. We are still working on resolving that issue. I will update my rating if I’m not satisfied with the results. I do want a bargain however I expect the company to be able to make a profit as well. I feel like when we do this it is a win win situation, and that’s when I’m really happy.
Obsessed wit AliExpress 5/5
By MrsD 2015
Great app and I’ve always gotten what I ordered.
UNice hair 5/5
Got it in 3-4 days, perfect. I love the hair quality!!
Great App 5/5
Use this app often. Stuff is always in good condition. Definitely recommend.
It’s a no for me. 1/5
It takes months to get these items from overseas. The sellers take forever to ship items. I do not recommend aliexpress.
Lak za upotrebu, malih dimenzija daje izuzetno dobru aromu. Sve preporuke! 5/5
By bojan maran
Lak za upotrebu, malih dimenzija daje izuzetno dobru aromu. Sve preporuke!
So Frustrated! 1/5
I downloaded the app for my iPhone X and tried to use my password. It wouldn’t accept, so I tried to change my password. The app sent me a code, I used it but could go no further. Now I’m completely locked out on the website, and on the apps for my phone and my iPad. It tells me that my account is abnormal; log in on computer. I don’t have a computer!!! Tried contacting customer service, but you have to log in first! It’s been more than 24 hours and I’m still locked out with at least $100 worth of merchandise in my cart. Goodbye AliExpress. Hello Amazon!
By Ashley bo bashly....
Takes a little time to receive your goods because it’s coming from overseas but I haven’t disappointed with any of my items, it’s always exactly what I expected to get...
Everything I need! 5/5
Having recently discovered diamond painting, AliExpress has delivered!
Thank you for the selection available!
So many options! 5/5
Shipping can take a while, but with such low prices, I can wait. Easy to get addicted to checking this app every day for points and new deals.
Great App! 5/5
By Musik taste
Pretty good app haven't had any problems with it so far. I’ve order probably over 50 items and only had a problem with one and that was like .81 cents worth lol won’t regret it really good app!
Trash goods selling website 2/5
I placed a dozen orders from this website, except one order never came, all the rest orders either came in defect or became trash after 3 times wear or play! For example, the bow came off the second time my daughters wear her shoes, which make her so embarrassing at school! The dress became rugged after the first time machine wash! The puzzles came in broken! The toy is apparently smaller size than the expection! In this way, the never-arrived order is the luckiest one because I got full refund. If they really want to do business, they got to sell products instead of trash!
Love this app ! 5/5
This is one of the amazing app & store . I am obsessed with this store . Love everything about it .
Number on 5/5
Work well 5/5
I like this application !
awesome app 5/5
but should ship the product fast
By Could be the greatest
I recommend this app to all my friends, family members, coworkers and even strangers ! I’m obsessed with aliexpress . One of the things that I enjoy is that just about everything is free shipping, unlike wish. This app sells just about anything for good prices and good quality .
Long Time Customer 5/5
This is one wholesale site that when you buy something, it’s exactly what you get. I think their best products are jewelry and shoes. This site is not like others that promote low prices and then charge you a ridiculous fee for shipping. In fact, most of the sellers offer free shipping with reasonably priced goods. If you have to return or dispute an item, the process is relatively simple and easy. Also, finding items that you want using their photo search is fantastic! You will find amazing prices on items in stores that are over priced. Just make sure to give yourself enough time for delivery. It can take a few weeks sometimes, but totally worth the wait!
I am a fan 5/5
By Mele B
I have been using the app for about 4 months. I have to say I have been very pleased with the app, sellers, product choices, and pricing. Now I use Ali Express to compare prices against Amazon and other on line retailers. There are multiple items that are the same items they are just cheaper on Ali. I have only had 1 or two items that did not make it to me and the sellers were very easy to work with to rectify. Some times you have to get the item and can’t wait, but, when I can it is my go to app.
Love it 5/5
Nothing bad to say about it. I Order so much from here.
Es una pagina excelente muy seria me encanta recomendada al 100% 5/5
The app is a god send for those that craft. Easy to navigate and easily accessible!
love it 😍 5/5
By jojoma 2006
I love this app so match because it’s so nice and good app ❤️📲
Slightly obsessed as well! 5/5
I seriously LOVE AliExpress! It’s hands down the first place I go if I need something. Practically my entire wedding decor has come from here. I’m a loyal user for sure!
very niiiiic 5/5
By سنفور مجرم
i love ali .. very very nic 🌸
Nice app 5/5
By boyette vergara USA
Great app. Your internet speed should be ok in order to have a flawless experience. I like this app.
تطبيق رائع 5/5
تطبيق ممتاز ونفعني كثيراً
الاحساء الهفوف الطرف 5/5
By سلام ي صاحبي
Cutting out the middle man 5/5
I am all for buying local made products from local stores, but it is not always feasible to do so, when it's not I see no reason for paying 2 or 3 or more Xs higher for the product to get it at the local store when you can get most everything on Alliexpress and pay the actual cost of the item. The quality is great and it is exactly what you would have found in the store and some times the quality is better. It gets shipped right to your door and the customer service is fantastic. I love it. I think you will too.
By Death to bad apps
If you need something special you can find it here
Bad bad bad bad 1/5
Never get this app
Listen never never used this app
Its just that worst company ever
Chinese bad company im so frustrate i never go my item and they don’t care about costumers
Buenos Precios. 5/5
Por lo que tú pagas obtienes buenos productos. Aveces la calidad de algunas tiendas no es muy buena, pero tu estás pagando centavos.
Love this app!! I shop so much on here for all the stuff I get I’m really happy with everything I order.
personal shopper 5/5
love this app it tracks all my shipping and order info for me!
Trying to reset my password 5/5
I’m trying to reset my password because I forget and it’s not letting me reset it. What can I do in this case any subjections thanks
On love 5/5
By Лілія Федорова
Love this app and love the way Ali Express care and protect its customers. Thank you!
Buyer protection is very poor. 2/5
Deal with this site is like a lottery. You get happy or you loose money. Buyer protection is very poor.
Price is worth it 5/5
Worth the price
New User 5/5
I have been using the app and website for about 6 months now and I’m very pleased with most of the service I get from the different stores. I have had some problems but so far all my problems have been or is at this moment being taken care of.
Favorite shopping site. 5/5
I use aliexpress mainly for cosplay and crafting supplies, but basically everything on here is at a price that can’t be beat. If I see something on my computer I’ll usually check the mobile app since there’s mobile only deals so often. Love this app and love aliexpress!!!
Мне нужно нравится!
He echo varias comprar y hay vendedor que no envían mis productos. Tienes una opción de que si hay algún problema, puedes poner una disputa. Eso no sirve de nada he puesto de todas las compras que me han robado y nunca an devuelto mi dinero ni mi producto. Tenga cuidado con ellos ya he perdido mucho dinero con esos ladrones.