Can’t Login 1/5
App doesn’t work.
App issues 2/5
I’ve reset my password several times and I still cannot login to my account through the App. I’m so disappointed and customer service is a 40minute wait. Can someone help me??
Card charge 1/5
By D Carver
Loved our flight! However, they don’t tell you when they’re hyping Allegiant’s credit card that there’s a $59 annual fee!
They only talked about all the “perks” of the card such as two free drinks and 17,000 points just for applying.
It’s NOT FREE if you have to pay for it!!
I can buy my own drinks and pay my own place ticket for that!
Shame on you for not divulging the truth.
I feel cheated
Airline App 1/5
This app is great when it works. However, I have been unable to use it for several weeks. Each time I search for flights, it says that their app is down, even though their webpage works fine. It is frustrating because the app is quicker and easier to use... when it works.
Worst app ever 1/5
By Card shark 0622
The app will not let me log in. I have deleted the app and reinstalled 5-6 times. Have changed my password countless times. Have also been on hold with allegiant helpless for over an hour to try and resolve. Worst app ever.
Ray A 5/5
By arlo disgruntled
I love this airline check in is very easy, planes very nice, personnel is friendly, courteous, and professional. The way air travel should be!
IF the app works it’s great. IF! 1/5
This app has not been working for about a month. Not sure what is going on and it looks like it’s not just me having this issue. When this app works it’s great! This is so inconvenient.
Sins of thy father 1/5
By Hate economist
I hate your brand BC if your people who wear your logo & treat me in humanely. I am sitting in St Pete airport suffering from blasting Music in every corner of the waiting area. I asked so nicely for it to be turned down.
Isn’t working 1/5
App won’t let me log-in at all. I reset my password so I know I had the correct password. This app doesn’t work.
By Klondike Chloe
Don’t make me download this garbage app. Just let me add my boarding pass to Apple wallet like every other airline.
Worst airline Ever. 1/5
I tried to change my flight date to the following week and doing so would cost me way more than the original date. So you all really screwed me over. Thanks a lot Allegiant. I’ll make sure no one I know chooses you.
Terrible app and service 1/5
Stopped working 1/5
Are used this app last year when we flew to Florida… Mobile boarding pass… But now it won’t let me log in. I even went and updated the app today and even changed my password!!
Wont work on Iphone 1/5
App works with my Android phone but not my iphone. Keeps giving me error saying sign in ID is invalid...same sign in works on website and android though-uninstalled, reinstalled and just deleted and gave up.
App never accepts login credentials 1/5
The app does not allow me to login after the most recent update. I have reset my password 3 times and I’m able to login to the mobile site with those credentials but not the app.
No link 1/5
By doddal bug
Why doesn’t the check in app link to the online pass app.sitting on ship and system does not cooperate
Authentication invalid 1/5
App keeps saying my authentication is invalid. I sign in on my browser and it’s working just fine. Basically the app is useless.
Can’t sign into app 1/5
Funny my login & password work until I try them on this app! Also funny you can’t get help from anyone because there’s no way to contact customer service!!!! I emailed them over a month ago about something else to never get a reply.
Can’t log in to the app 1/5
I haven’t been able to log in to the app in two months. Each attempt to log in says the provided authentication failed. If I go to my browser I can log in just fine. Please fix this! It is very frustrating. I sent a contact message via the website and it said it can take up to 60 days for a response. Are you kidding me? What kind of customer service is that???
Cannot Add Trip 1/5
I am going to Fort Lauderdale and have not been able to add my trip via credit card or confirmation number. Does this app actually work? My error message is “The Server returned an unexpected error” Added my connecting flight into the JetBlue app fine.
I can’t log in even though I know my credentials are correct. I can log in just fine on the computer.
For the past 2 weeks all this app says is server unavailable. I’ve tried to delete and download again multiple times. Needs some bug fixes.
Won’t Let Log In Now 1/5
The app worked great until recently. Now it won’t let me log in. A message says my credentials are invalid. I’ve tried resetting my password multiple times and delete/install, but nothing seems to help. Now I have to pay to get my boarding passes printed at the airport. PLEASE fix the app!
Perpetual login issues 2/5
This app is great once/if you can get logged in, but I constantly get denied login even though I updated my password and can login on the browser.
Unable to modify reservation 1/5
By mad Iowa customers
The Allegiant website did not allow us to change (due to illness)our reservation, and we spent hours on hold with the correct Allegiant phone number with no answer. In addition, we drove to the nearest airport where no employees could help us. We had purchased Trip Flex and were unable to use it. We are sick and angry! Please respond immediately.
App won’t let me log in 1/5
App tells me log in info is wrong, but I can log in at Allegiant. Com
By brother kenneth
I’ve been unable to log in the app for weeks. You can reset the password over and over through the web page and successfully log in there, but the app repeatedly says “provided authentication failed.”
App is not useable now 1/5
The app used to be great. Then it started having “subscribe” errors. Then it stopped sending boarding passes to wallet. Now you can’t log in anymore. Receive a “Provided authentication is invalid” error when trying to log in with known good credentials. Running latest version of IOS.
I fly Allegiant often and since the new app update, I can’t login.. I’ve tried everything. My same credentials work online.. but the app won’t work.
It was my first flight ever I am 39 years old and I loved it. I was so scared and nervous but I did enjoy it very much.
Fix your app 2/5
Can’t update personal information in my account - I only get a 338 error code. App constantly sends failure to update notifications.
Up and coming airline 5/5
My first time flying Alegiant. So far I am impressed. Allegiant will be the the next American Airlines.
Allegiant Airlines = 🐍🐍 1/5
Let me describe my experience of allegiant airlines these past few days...
To begin, two weeks ago I purchased a round trip ticket through Allegiant Airlines to Tampa, FL with some friends for spring break. However, our plans to return on a Monday no longer were possible for me because I could no longer afford to miss any more days for a class (this is becauseI had taken a week off because of the death of someone close to me). So this weekend I set out on the task of cancelling my return flight so I could get back earlier for my Monday class. Little did I know how terrible of a process this would be.
For starters, on two separate occasions I waited over an hour on the customer service line because they wouldn’t let me cancel the flight online, even though the automated waiting voice constantly said this was possible...
The second time around, When I finally got ahold of someone, the lady over the phone had a real condescending attitude. All I had told her was that I needed to cancel my return flight, which from the way she responded must have been the most complicated thing in the world. She said she would need to cancel my whole flight AND the flights of all my friends because they were purchased together and after this we could rebook everything except my return flight. Somewhat of a ridiculous policy in my opinion but it’s trivial in comparison with this next part..
After a confusing discussion she said it was possible for me to cancel just my round trip (don’t know why she didn’t mention this at first but okay). This sounded perfect because I was already frustrated with allegiant and was dreaming of all the different airlines I could fly with. Then she kind of quietly mentioned I might not get fully refunded. So I pressed her on much she thought I would get back and she finally said that “well you might get back some airline credit”. At this point I was ready to be done with Allegiant, cut my losses, and never use that credit on anything because I was never going to fly with them again. At the very end of the cancellation process the lady on the phone finally casually mentions there’s going to be a 75$ cancellation fee. A fact she neglected to mention until the very end of our roundabout conversation.
It was going to cost me 75$ to cancel my flight. Close to 3 hours total wasted. I might even have still cancelled but I figured I was helping the poor soul who got my place from getting absolutely screwed.
Thank you Allegiant airlines for being absolute snakes.
Won’t let me sign in 1/5
By Double A💁
This app is pointless when it says “The provides authentication is invalid” after typing in correct password and email. Multiple attempts unable to login. What purpose does a flight app serve if you are unable to get to your flights.
Fix Your App!! 1/5
Can’t even log on to app, when I KNOW I am entering the correct information. Unreal. 🙄
Fix It! 1/5
By José 4213
Like several other reviews, won’t let me log in on iPhone 8. I can log in on my iPad Pro though, so I’ve got that going. 🤦♂️
Can’t login on iPhone 7+ 1/5
By Hugo Base
Works on iPhone 8
I have nothing good to say! 1/5
1st time flying with Allegiant and was my last! 1. 5 hour delay because ALL of the flight crew reported off, 2 hours before take off, the Pilots showed up and were NOT Happy!!! 2. Paid one hundred dollars for my dogs ticket, $18 more than my ticket and no room was available under my seat, had to go under seat in front of me, I had to sit for 3+ hours with my legs straddling the dog crate that was the regulation size they required! 4. The “flight attendant”, her name ”Lovelight”, was rude several time, the first time when I first boarded I asked her if there were any open seats so Me and my dog would have a little more space and she said very bluntly “ Go sit in your seat!” I saw several ppl moving to other seats after the manifest was taken and I went to move she told me to get back in my seat and I responded by saying others were moving and she said very rudely, Go To Your Seat”. When I asked her for her employee id she said you want my id, here and handed me an Allegiant card for customer service and it had none of her employee information and when I realized this later I asked her again and she pretended to not hear me and was purposely turning to walk away I tapped her on the shoulder with one finger, she started SCREAMING, DON’T TOUCH ME!! YOUR ARE NOT ALLOWED TO TOUCH ME!! YOU CAN’T TOUCH ME!!! and as I held my phone to type in her employee I’d # 12370, she started SCREAMING AGAIN YOU CANT TAKE MY PICTURE! YOU CANT TAKE MY PICTURE!! I tried to say I was going to put it in my phone as I didn’t have a pen, and she started SCREAMING AGAIN SAYING YOU CANT TAKE MY PICTURE AS SHE WALKED AWAY!! And she told me my dog had to go under MY seat and I asked to show me how because there is a bar that goes across the front under my seat and she didn’t respond she just walked away! 5. The Flight Supervisor came over and said that he heard “I” was giving “LoveLight” problems and I told him the same scenario I just explained in this review. She had totally spun the facts around into a story that made her look like a victim!! 6. For the 5 hour delay we were given an $8 voucher that could only be used in certain stores and if you only bought a $3 item you did not get change or credit back!! Plus we were emailed a $50 credit good for only one year and when I asked for one for my dog’s ticket I was informed to contact customer service. No never again!!
For weeks now it has not let me login to my app, I can login online find but the app keeps telling me “ the provided authentication is invalid “ I hope this issue is taken care if quickly.
Missing boarding pass 1/5
By Julio coor
I checked in using my app, my ticket was ready. I got to the airport and the pass was no where to be found on the app or my wallet. Doesn’t help they had ZERO reps at the counter and everyone gives you a dumbfound look when you ask to render a rep for Allegiant.
The good, the bad, and the ugly 1/5
I rarely do reviews so that should tell you something. I have had this app downloaded before and it worked great. That is the good. Literally the day before my flight, the app stopped working. Kept saying the provided authentication was invalid. I had to login through my phones web browser to get my ticket. That’s the bad. In order to try and get it fixed, I got on Allegiant’s live chat and had to wait over 10 minutes to talk with someone. All they told me was to remove the app, restart my phone, and then re-download the app. I told them that I have done that multiple times. They then told me there is nothing else that they can do. That’s the ugly. Allegiant, I love the cost of your flights and I used to love the app. Fix your app and get better customer service.
Unable to log in 1/5
I can’t log in because of an authentication error but I can using Safari and the same info.
Won’t let me log in! 1/5
The app was working good so far until two weeks ago it logged me out and I been trying log back again and i won’t let me. It says. “The Provided Authentication was invalid” I deleted the app from my phone downloaded again and still the same. My flight is coming up this week my printer is broken so I can’t print my ticket now I have to pay for my ticket to be print.
Allegiant should be taking care more of their app.
Can’t access my account from the app 1/5
I keep getting a message that my subscription expired and I can’t access my account from the app.
To see my trips I have to manually enter the confirmation code. Allegiant offers no support for the app. Very frustrating.
Can’t log in 1/5
I fly Allegiant every week. I haven’t been able to log in via the app for months. I emailed support with no reply. I have to add my trips manually every week. And I can’t check in online. Everything has to be done via my laptop. This app has become a waste of space.
Poor App 1/5
By paper ticket
I last used this app in October 2018, and have never had any problem with it until now. It still works on my iPad, but no longer works on my iPhone
I used this app last year for my trip and when I downloaded to use this year it won’t let me login I have changed password and still won’t let me in
Monthly Calendar 4/5
By Driftie 123
How do I see rates for the whole month? I have done before but can’t find it now. Maybe an upgrade removed it?
Disappointed with Allegiant App 1/5
I have the allegiant app on both my iPhone and apple tablet. I have signed in to the tablet app but the app will not let me sign in on the iPhone. I waited on hold for 35 minutes on your line and was told your company has nobody in place to help with this issue. I would like to be able to sign in so I can use my iPhone at an airport. I’m at a dead end.