For the past 2 weeks all this app says is server unavailable. I’ve tried to delete and download again multiple times. Needs some bug fixes.
Won’t Let Log In Now 1/5
The app worked great until recently. Now it won’t let me log in. A message says my credentials are invalid. I’ve tried resetting my password multiple times and delete/install, but nothing seems to help. Now I have to pay to get my boarding passes printed at the airport. PLEASE fix the app!
Perpetual login issues 2/5
This app is great once/if you can get logged in, but I constantly get denied login even though I updated my password and can login on the browser.
Unable to modify reservation 1/5
By mad Iowa customers
The Allegiant website did not allow us to change (due to illness)our reservation, and we spent hours on hold with the correct Allegiant phone number with no answer. In addition, we drove to the nearest airport where no employees could help us. We had purchased Trip Flex and were unable to use it. We are sick and angry! Please respond immediately.
App won’t let me log in 1/5
App tells me log in info is wrong, but I can log in at Allegiant. Com
By brother kenneth
I’ve been unable to log in the app for weeks. You can reset the password over and over through the web page and successfully log in there, but the app repeatedly says “provided authentication failed.”
App is not useable now 1/5
The app used to be great. Then it started having “subscribe” errors. Then it stopped sending boarding passes to wallet. Now you can’t log in anymore. Receive a “Provided authentication is invalid” error when trying to log in with known good credentials. Running latest version of IOS.
I fly Allegiant often and since the new app update, I can’t login.. I’ve tried everything. My same credentials work online.. but the app won’t work.
It was my first flight ever I am 39 years old and I loved it. I was so scared and nervous but I did enjoy it very much.
Fix your app 2/5
Can’t update personal information in my account - I only get a 338 error code. App constantly sends failure to update notifications.
Up and coming airline 5/5
My first time flying Alegiant. So far I am impressed. Allegiant will be the the next American Airlines.
Allegiant Airlines = 🐍🐍 1/5
Let me describe my experience of allegiant airlines these past few days...
To begin, two weeks ago I purchased a round trip ticket through Allegiant Airlines to Tampa, FL with some friends for spring break. However, our plans to return on a Monday no longer were possible for me because I could no longer afford to miss any more days for a class (this is becauseI had taken a week off because of the death of someone close to me). So this weekend I set out on the task of cancelling my return flight so I could get back earlier for my Monday class. Little did I know how terrible of a process this would be.
For starters, on two separate occasions I waited over an hour on the customer service line because they wouldn’t let me cancel the flight online, even though the automated waiting voice constantly said this was possible...
The second time around, When I finally got ahold of someone, the lady over the phone had a real condescending attitude. All I had told her was that I needed to cancel my return flight, which from the way she responded must have been the most complicated thing in the world. She said she would need to cancel my whole flight AND the flights of all my friends because they were purchased together and after this we could rebook everything except my return flight. Somewhat of a ridiculous policy in my opinion but it’s trivial in comparison with this next part..
After a confusing discussion she said it was possible for me to cancel just my round trip (don’t know why she didn’t mention this at first but okay). This sounded perfect because I was already frustrated with allegiant and was dreaming of all the different airlines I could fly with. Then she kind of quietly mentioned I might not get fully refunded. So I pressed her on much she thought I would get back and she finally said that “well you might get back some airline credit”. At this point I was ready to be done with Allegiant, cut my losses, and never use that credit on anything because I was never going to fly with them again. At the very end of the cancellation process the lady on the phone finally casually mentions there’s going to be a 75$ cancellation fee. A fact she neglected to mention until the very end of our roundabout conversation.
It was going to cost me 75$ to cancel my flight. Close to 3 hours total wasted. I might even have still cancelled but I figured I was helping the poor soul who got my place from getting absolutely screwed.
Thank you Allegiant airlines for being absolute snakes.
Won’t let me sign in 1/5
By Double A💁
This app is pointless when it says “The provides authentication is invalid” after typing in correct password and email. Multiple attempts unable to login. What purpose does a flight app serve if you are unable to get to your flights.
Fix Your App!! 1/5
Can’t even log on to app, when I KNOW I am entering the correct information. Unreal. 🙄
Fix It! 1/5
By José 4213
Like several other reviews, won’t let me log in on iPhone 8. I can log in on my iPad Pro though, so I’ve got that going. 🤦♂️
Can’t login on iPhone 7+ 1/5
By Hugo Base
Works on iPhone 8
I have nothing good to say! 1/5
1st time flying with Allegiant and was my last! 1. 5 hour delay because ALL of the flight crew reported off, 2 hours before take off, the Pilots showed up and were NOT Happy!!! 2. Paid one hundred dollars for my dogs ticket, $18 more than my ticket and no room was available under my seat, had to go under seat in front of me, I had to sit for 3+ hours with my legs straddling the dog crate that was the regulation size they required! 4. The “flight attendant”, her name ”Lovelight”, was rude several time, the first time when I first boarded I asked her if there were any open seats so Me and my dog would have a little more space and she said very bluntly “ Go sit in your seat!” I saw several ppl moving to other seats after the manifest was taken and I went to move she told me to get back in my seat and I responded by saying others were moving and she said very rudely, Go To Your Seat”. When I asked her for her employee id she said you want my id, here and handed me an Allegiant card for customer service and it had none of her employee information and when I realized this later I asked her again and she pretended to not hear me and was purposely turning to walk away I tapped her on the shoulder with one finger, she started SCREAMING, DON’T TOUCH ME!! YOUR ARE NOT ALLOWED TO TOUCH ME!! YOU CAN’T TOUCH ME!!! and as I held my phone to type in her employee I’d # 12370, she started SCREAMING AGAIN YOU CANT TAKE MY PICTURE! YOU CANT TAKE MY PICTURE!! I tried to say I was going to put it in my phone as I didn’t have a pen, and she started SCREAMING AGAIN SAYING YOU CANT TAKE MY PICTURE AS SHE WALKED AWAY!! And she told me my dog had to go under MY seat and I asked to show me how because there is a bar that goes across the front under my seat and she didn’t respond she just walked away! 5. The Flight Supervisor came over and said that he heard “I” was giving “LoveLight” problems and I told him the same scenario I just explained in this review. She had totally spun the facts around into a story that made her look like a victim!! 6. For the 5 hour delay we were given an $8 voucher that could only be used in certain stores and if you only bought a $3 item you did not get change or credit back!! Plus we were emailed a $50 credit good for only one year and when I asked for one for my dog’s ticket I was informed to contact customer service. No never again!!
For weeks now it has not let me login to my app, I can login online find but the app keeps telling me “ the provided authentication is invalid “ I hope this issue is taken care if quickly.
Missing boarding pass 1/5
By Julio coor
I checked in using my app, my ticket was ready. I got to the airport and the pass was no where to be found on the app or my wallet. Doesn’t help they had ZERO reps at the counter and everyone gives you a dumbfound look when you ask to render a rep for Allegiant.
The good, the bad, and the ugly 1/5
I rarely do reviews so that should tell you something. I have had this app downloaded before and it worked great. That is the good. Literally the day before my flight, the app stopped working. Kept saying the provided authentication was invalid. I had to login through my phones web browser to get my ticket. That’s the bad. In order to try and get it fixed, I got on Allegiant’s live chat and had to wait over 10 minutes to talk with someone. All they told me was to remove the app, restart my phone, and then re-download the app. I told them that I have done that multiple times. They then told me there is nothing else that they can do. That’s the ugly. Allegiant, I love the cost of your flights and I used to love the app. Fix your app and get better customer service.
Unable to log in 1/5
I can’t log in because of an authentication error but I can using Safari and the same info.
Won’t let me log in! 1/5
The app was working good so far until two weeks ago it logged me out and I been trying log back again and i won’t let me. It says. “The Provided Authentication was invalid” I deleted the app from my phone downloaded again and still the same. My flight is coming up this week my printer is broken so I can’t print my ticket now I have to pay for my ticket to be print.
Allegiant should be taking care more of their app.
Can’t access my account from the app 1/5
I keep getting a message that my subscription expired and I can’t access my account from the app.
To see my trips I have to manually enter the confirmation code. Allegiant offers no support for the app. Very frustrating.
Can’t log in 1/5
I fly Allegiant every week. I haven’t been able to log in via the app for months. I emailed support with no reply. I have to add my trips manually every week. And I can’t check in online. Everything has to be done via my laptop. This app has become a waste of space.
Poor App 1/5
By paper ticket
I last used this app in October 2018, and have never had any problem with it until now. It still works on my iPad, but no longer works on my iPhone
I used this app last year for my trip and when I downloaded to use this year it won’t let me login I have changed password and still won’t let me in
Monthly Calendar 4/5
By Driftie 123
How do I see rates for the whole month? I have done before but can’t find it now. Maybe an upgrade removed it?
Disappointed with Allegiant App 1/5
I have the allegiant app on both my iPhone and apple tablet. I have signed in to the tablet app but the app will not let me sign in on the iPhone. I waited on hold for 35 minutes on your line and was told your company has nobody in place to help with this issue. I would like to be able to sign in so I can use my iPhone at an airport. I’m at a dead end.
App problem iphone X 1/5
The newest version of allegiant air app quit Cannot login with my iPhone X or my Ipad pro
Won’t accept new password 2/5
For whatever reason, when it asks me to reset password, it never accepts it next time I open the app. Frustrating!!!
App seems ok. Allegiant is horrible. 2/5
Bad news, we arrived more than two hours early because of TSA being behind. Bad news, you can’t check a bag more than two hours early, even with TSA running slow and a little over an hour being the normal time to expect. Odd choice.
Good news, they’ll make an exception and check our bags early and the guy has room to hold on to them.
Bad news. Our flight was bumped back to 216pm.
Good news. It was moved forward again and will depart at 132p.
Bad news, our plane departed according to the screens. Even though the app and screen still show the same gate and nothing has happened and dozens of us are still waiting.
Good news, our plane didn’t depart but was actually bumped back again. We’re not sure how long.
Good news, it’ll be boarding no later than 202pm.
Five minutes later, Bad news, it’s delayed till 330 pm or later.
Bad news, they have no way to confirm our luggage is waiting for the proper flight.
Bad news, the lady at the counter thinks I’m dumb for checking a bag and despite my being calm and friendly, talked down to me repeatedly. Hopefully her resume doesn’t include “works well under stress.”
Good news, I only have to fly with allegiant one more flight. Ever.
Decent start 3/5
I use the app regularly and there are some good features. Love being able to get boarding passes for everyone on my itinerary. Really needs to have landscape mode, especially for iPad. Very inconvenient when using a wireless keyboard to only have portrait mode...
What up the the App. 1/5
Ever sense the new update I’m unable to log in. Ugh!!😤 HELP. I can go to there website and log in, but not on the app what a pain.
Can’t even log in after changing password multiple times.
Horrible people!!!!! 1/5
I was lied to bc They allowed my service dog on the way to Arizona from Utah, but then they charged me $100 on my flight back home to Utah bc of my medically necessary dog!!! I was told that the charge would be refunded once I submitted 3 forms signed by my vet, dr., & healthcare provider. I was then lied to again, & told it’s not refundable. Use international big airports w/long lines bc it’s so much easier than these idiots!!!!
Can’t add boarding pass to Apple Wallet 1/5
All it says is “try again later.” That’s it?! I’ve uninstalled and reinstalled the app and get the same thing. Very poor app and I’m disappointed. 👎🏼
Subscription Failed 1/5
Really tired of getting these error pop ups that still haven’t been fixed. Also after rating the trip through the App I then get an email to rate the trip again. Really!!
First Trip 3/5
By Mr Toner
I much prefer having a digital boarding pass over a paper pass that may get lost. I was able to use my phone to pass several checkpoints, although I would have preferred to have my pass in Wallet — for some reason the app failed to install the passes there.
Unable to add boarding pass to wallet 2/5
* Multiple “subscription errors”
* Inability to check in on app and add boarding pass to wallet
Continual “Subscription Failed” messages flood my notifications whenever I use app until I force quit the app. This has been occurring since at least the Summer of 2018. Very annoying! I am still able to pull up boarding pass though the message flood.
Can’t add to boarding pass to Apple Wallet 1/5
Checkin works great, but boarding pass adding to Apple Wallet is broken
App not working 1/5
I’m on the WiFi yet the app keeps telling me to connect to the internet. Can easily surf the internet with the WiFi just fine. Time to kill a 1/1000th of a tree just to print out a boarding pass.
App would be fine if not for constant error messages 1/5
By Doctor Brad
Constant “subscription error” notifications
Error message when trying to add boarding passes to Apple Wallet
Apple wallet 2/5
Cannot add birding passes to apple wallet for some reason.
Get ‘subscription error’ every time i try to use it
Boarding Pass 1/5
I have flown four times in the last 2 months and the boarding pass will not load onto Apple Wallet. Help
notification overload 1/5
Is there a way to turn off the “subscription failed” notifications that constantly appear with this app? i get 20+ a day. it’s been over a year and no update fixes it. i’m over allegiant’s low prices. shoddy technology and customer service. you get what you pay for.
Great App 5/5
By RickRiver DR
Most reviews are about the company and not the app. The app is great. Simple and updates easily with bag id, gates and boarding passes.
Gets it done, mostly 3/5
Used this app on iOS year(s) ago and loved the Apple Wallet integration. It worked great, better than when I switched to Android version. Recently came back to iOS however and now the app shoots constant “Subscription Failure” notifications while open, and worse yet it has failed to sync with Apple Wallet every time now. iPhone X using up to date iOS. Can still check in on app, but have to rely on screenshot of boarding pass (which changes orientation if phone is turned).
Option to delete old flights would also be nice.