drivewise is kind of flaky 2/5
drive to work one day no speeds over 80, drive to work the next get dinged for going 80 despite having cruise control set to the same speed both and not touching the accelerator. Don't leave your phone in your pocket that seems to make it a lot worse, made that mistake a couple times. Keep speeds below 80, I'd say don't go over 74 cause the accuracy isn't great.
What is the point of this app? 1/5
I can’t view my policy on it as it is not ‘eligible’. But yet it knows who I am.
By Mega great
wish it was easier to read
It works awesome
Cards won’t load until your policy activates 3/5
If you’re a new Allstate customer, your cards won’t load to Wallet until after the policy start date. You can have an active account and you can view your policy, but the app won’t be fully functional. Tech support apparently doesn’t know that.
Excellent Driving Tool 5/5
It helps a person notice there driving habits.
Allstate review 5/5
The site is easy to use.Always find what I’m looking for without any problems.
Drivewise is not accurately recording my trips. Call umer usman.
Allstate APP 5/5
Enjoying the Allstate APP. Everything I need at my figure tips!
Allstate Rocks!!! 5/5
Allstate is legit my favorite. The app is super easy to use, and my agent is awesome. Drivewise is also very easy to use and doesn’t eat up any of my data. Big thumbs up!!! 👍🏽👍🏽👍🏽
Allstate app covers it all 5/5
By Tammy/ Alabama
Love the convenience!
By Too oaken
The best customer service around
Good Insurence 5/5
Very good service .
My review 5/5
I really like this app because is easy and efficient.
This way I make my payments and help me to save time.
Is quick and simple,
With just a few clicks I can do a lot!
My monthly rate just went from 114 to 132??? I just turned 55 ...... and have no accidents ..... please explain :-)
Battery Drainer 1/5
Literally I’m going to have to delete this app because the drivewise feature is destroying battery life on my iPhone 8 Plus.
Paying Insurance in less than 30 seconds 5/5
Pretty convenient little app! Love it! ID cards available, payments so easy to make...
Great job AllState!
Amazing site easy to navigate
Very convenient, easy to use
It works every time and it’s easy to use
Background app refresh 1/5
I just downloaded your app. It will not let me turn on “background app refresh” in settings. Therefore it won’t let me use “drivewise”. It is a useless app for me. Please fix!
Can’t even get into the app anymore. Needed to access my information and it’s just stuck on the blue logo page. The issue has been persistent for over a month now. Not ideal when you need to show proof of insurance.
My agent rules! 5/5
If it weren’t for the personal service of Josh Gibson, it’s just another insurance company!!
Allstate the best insurance ever. Thank 5/5
Personal assistance 5/5
Love to see my agent or rep in person, better than my former insurance company👌
The best 5/5
The best in this business
Great people 5/5
By Hammer Calla
Barb at Allstate went above and beyond during my insurance change over.
Great app but Drivewise killing my battery 1/5
I love the Allstate app it is very easy to use. I have even used the quick photo claim and it’s amazing. The biggest issue is Drivewise completely drains my phone battery. I want the discount and am not getting one because I have to keep turning off the location services. It drains my phone battery. This didn’t happen when Drivewise was a stand alone app.
I love how easy the navigation in this app is 5/5
Great style and colors, easy to navigate through the app!! Thanks for the great warm welcome my new Allstate family 😁👌👍💕
Help with app please 4/5
The discounts and features on the app have been great until about 3 weeks ago. My wife and myself both have iPhones and both are doing the same thing now.
I keep getting a message that the app is turning off mid trip and I’ve done nothing to it. Battery is full. All software updates are current. One message says trip was ended when app was turned off. N my trips aren’t starting until 5 to 10 minutes into the trip. Also I can ride with both of my phones. And one will show a braking or speeding incident and the other shows no problem and the phones are sitting side by side in my vehicle. We have to use the app multiple times when we ride together so we can remove each other’s trips depending on who is driving. Also I have already uninstalled the app and reloaded it to make sure that wasn’t the issue. Please look into this problem.
Stranded on freeway for 2 hours 1/5
I called roadside after catching a flat on the freeway. I spoke with the dispatch for over 40 minutes trying to answer a bunch of questions while he was struggling to understand, google location. He told me because the flat was in the side of freeway he wanted to send tow, get off freeway then fix flat. He then told me I would be contacted by the driver and hung up. After 45 minuets I called back to be told He never entered Anything, no tow was dispatched to my location. On the phone with the new rep another 20 minutes, then waited another 40 minutes for the guy to show up and fix the flat on the freeway. I am very dissatisfied with this service, I was left in a dangerous situation for hours with no help, and the understanding help was in the way. Very poor service! I’ve been a customer far to long and pay monthly to utilize the service when I need it, however, the service Failed. Allstate failed!
How do you Rectify this situation because right now I am ready to look for another insurance company!
Safe driving pays off! 5/5
By Mjr Lee Hardwood
Great functionality. Absolutely the best.
Insurance card 5/5
It would be nice if you could add your insurance card to apple wallet
Very cool app. Makes you think....
Allstate Hands Agent Don Johnson 5/5
By sister suz
Very personable and user friendly!
Actually have learned many new facets of my apple I-phone!
Awesome customer service ! 5/5
By Willy Tee it up
My local agent’s office, Cathy Sink, has a very helpful and friendly staff to assist me with my insurance questions and concerns.
finger print for access 3/5
Finger print access this app need to be updated for that
Easy and Great way to track my Driveing habits 5/5
By Stacey 1017
Insurance has sure came a long way and it seems to have changed in Ways we never even thought of It makes sense to reward Drivers that Drive better and the fact that lower mileage drivers are being given an incentive helps with the earth and in other ways to . There's a lot of good changes Thanks
I really like the app. Easy to use and convenient!
Great app. Makes everything a lot easier
Keep me safe and alert 5/5
I love this application from Allstate, they are we me all the way, they are my angels watching over me... let me know how fast I’m driving and other than that they recompense my good driving... what else can I ask for
Awesome app. It’s very reliable
I had a claim couple months ago, the procedures seemed diffIcult to handle.
My review. 5/5
Great app, easy to use and very helpful 👍🏽
Great App 5/5
By What happened234543
Easy to use and very well organized!
Can’t open my policy! 2/5
Every time I click on my auto policy the app crashes!
Auto customer Angela and Issac Grady 5/5
By Angela and Lee
My agent Ambur Davis is so caring it’s nice to feel like your agent cares about you and doesn’t think of you as a number. Her personal customer service is amazing. I’ll be sure to send the people I care for to her no doubt
Thanks Ambur you are amazing 🌻
Ease of App 5/5
This app is really user friendly and easy to use. I appreciate the convenience of having this app available to us customers. Thank you!
Great App 4/5
The mobile app is great the only problem I have is that Drive-wise doesn’t always provide the information somedays. Other than that, no problem.
Follow up 3/5
I have been with Allstate just over a month. I was solicited and switched from State Farm. Had a incident and called agents office and requested a call back from agent specifically. I left 2 messages one on his personal line and have not heard from him. I have made a request now to have my policy pulled from his office.