Drivewise app 4/5
Pretty good app, but doesn’t take into account that sometimes more aggressive braking may be required to avoid the ignorance of other inconsiderate drivers who jump in front of you and then slam on their brakes due to their excessive speed. Slight penalty for the driver who is using the app. Otherwise, it’s good.
Got a reply to my earlier review. It’s been explained that infrequent hard braking is not a bad thing because it is sometimes a necessary response. But continually implications of hard braking will have a negative impact on the Drivewise app.
I’ve been driving over 50 years and drive hands free. I bought an older vehicle. The first thing I did was to install a Bluetooth system. I don’t text or make phone calls while driving. I answer calls only through my Bluetooth. I just wish other drivers would do the same. I see bad driving and accidents daily do to the IDIOTS who just have to get their phone. I’ll be glad when the POLICE finally enforce the laws and ticket individuals who can’t leave their phone alone.
Great service and so prompt with everything! 5/5
I have had Allstate for years and never had a problem with anything. So courteous and prompt.
Speeds over 80 5/5
The app says I drive over 80 mph when I know I never have before
QuickFoto Claim-No iPhone photo upload 2/5
The QuickFoto claim does not allow the ability to upload existing photos from my iPhone. I should not have to take new photos of an accident if I already have existing photos.
Love Allstate 5/5
I made the best decision to switching over to Allstate. Staff is wonderful and understanding and will find the best policy that fits your needs.
By Dennis lawson
My agent. Micheal Daugherty has done a great job for us. We’ve made a few changes since we’ve joined Allstate and he’s always made them easy and stress free. Thank you
Drivewise - Battery Drainer 1/5
I am new to AllState insurance and just started using the app for the past 3 months. The app as a whole is awesome with content and the features it provides accept for the battery drain from the Drivewise feature. I like the concept of the feature but watching my battery nose dive through the day and being left with a dead phone makes it not worth it. I have turned off location services to only allow during app usage. Could you guys please address a solution that is battery friendly?
This app is such garbage. It never works when I need it and the roadside assistance feature is a joke. It takes so long for me to get through and it always says the app is unavailable.
My agent is such great help; she is willing toaways solve my issues
This app been down for months why the point making it easy if you can’t use the app
ID card 4/5
I like the app, but notice the ID cards do not update in a timely manner.
Too much missing and what is available is misleading and deceptive. User be ware!
Good stuff 5/5
The Allstate app will not stay logged in no matter how many times I tap the button to do so. It’s very frustrating.
Marginal functionality 2/5
Have had this app for a week and it’s down more than its up. Continually shuts down even when I select remain open and it doesn’t all record my trips. This should run in background without a hitch and without my constant checking whether the app is running. If this is the best Allstate can do then that’s sad. Go back to a plug in device if you can’t remedy this marginal app.
The Best By Far 5/5
Allstate is by far the best insurance company by far...always friendly...always professional...and most of all very understanding, which isn’t found in these days and times anymore....THANK YOU ALLSTATE...
I have had been insurance companies and by far this is the best one ever!
Drive Wise 5/5
I wish I would have known sooner that I needed the app for Drive Wise. I was still using the plug in device. In fact the only reason I found out that Drive Wise was being used for tracking was because I went into the office to return the device. I had told them I was not getting any benefits when my agents office said I needed the app.
It would have been nice to have gotten this information sooner.
Bad app 1/5
Most inaccurate app in the history of apps. The map has me driving through fields and houses it is so inaccurate. Looses cell service and ends trip abruptly. Has me breaking on clear straight roads and speeding in neighborhoods due to its lack of ability to properly triangulate a signal and hold on to it.
Intuitive design 5/5
From a first impression I like what I am seeing. The app is great because I have my insurance info with me at all times and there are some other functions that can help me with more day to day items as well(such as: parking finder, fuel stations, etc)
Drivewise App 5/5
By flippin' Soles
Love it..easily accessible and user friendly. Love the Reward benefits option.
I love Allstate 5/5
They always care about you and your family. The best ever.
Great Company 5/5
By Fast typing friend
Love my agent and the great deal they got me.
Thanks from Rex Johnson 5/5
By Rexy J
Laura was very helpful and thorough ! Final answer !
By crazyguy 40
I can’t see nothing but my drive wise section in this app I can’t get my policy or anything so it’s useless
The app almost never works for me. It says error and to call Allstate.
Accuracy of Drivewise is Horrible 1/5
The drivewise functionalists is horrible. The UI is clumsy and the accuracy is poor. Allstate support personnel seem to not have a clue or care.
One suggestion... 4/5
Love the app, but don’t like the “amount” auto-filled with the six month payment amount to overwrite. Almost accidentally paid 6x too much. The rest is great!
Keep losing the location information often.
What Happened?!?! 2/5
I can’t access any of my important info...all I see is Drivewise. Ever since I activated it, I lost everything else...this serves no purpose!
No major complaints 4/5
I like the Allstate mobile app or state as a whole it’s a great company that’s why I love Auto Owners several months ago I don’t give it five stars because it doesn’t feel like a premium high-quality at it’s just a good app I like the been able to have my ID card in my Apple wallet which is pretty cool
Super simple to use 5/5
I love that everything is right there also love that I can earn cash back with Drivewise
Needs work 3/5
Inaccurate driving data, which may not be a app issue.
Editor doesn’t allow apostrophes to write contractions.
Service unavailable message when attempting to send feedback.
That’s what I found in the first 10 minutes of using the app.
Quick and easy access, simple to navigate.
I can pay by using the app. Very easy to use and I like finding what I need easier.
Login problems 1/5
By 5 cars 1 rv and home
This is the application is awful
I continually have login issues.
Worst application and I have several.
Awesome agent 5/5
Love my agent Brad Daniels.
AllState car,Renters insurance 5/5
AllState your wonderful friendly consistent
And above all reasonable Thankyou for all your help in 2018. We look forward to being a valued customer in 2019. Teddy bears Angels
Allstate better then geico 5/5
By Dust buster01
My agent is responsive and incredibly helpful. Much more then geico. Thank you Allstate for your help!
Hard braking 3/5
It seems that the app has some lag or flaws I’ve been experimenting with the drive wise app and it read that I hard stopped coming from a highway to the off ramp.
Damage assessment 3/5
I am thinking of changing insurance companies after being with ALLSTATE for 36 years. Your change from having someone come to the body shop and write an estimate to your writing an estimate based on cell phone pictures I take is ridiculous. Several body shops have told me it increases the time it takes to get the car repaired because the estimate based on photos is never complete. Which makes perfect sense because you can’t get the level of detail you need for an estimate from a photo taken by an iPhone! I am very disappointed ALLSTATE has made this change. No other companies are doing this so I think you can expect to lose a lot of customers.
Great Execution! 5/5
Love this app. It’s easy to use. Very convenient!
It does not work.. 1/5
Even though i downloaded the app and drove with it, it says i am not moving... a little hard to use..
Not to easy to find stuff 3/5
I wanted to set up my easy pay again for the car insurance payments and change the account the payment came out of could find how to so I just email my agent what a pain. But cool for road side help
Why does it log me out? 2/5
The latest version of this app automatically logs me out every time. It was pretty much working fine before that.
Also, access to policy documents would be nice.
Nice app all in one 5/5
Easy transaction, easy to use, a lot info and useful
Thanks for warning 1/5
By Roxi Ashe
I appreciate the warning about the new app. I had a terrible time with the old app- I’m not going to download a new one.