Allstate® Mobile

Allstate® Mobile

  • Category: Finance
  • Release Date:
  • Current Version: 15.8
  • Adult Rating: 4+
  • Developer: Allstate Insurance Company
  • Compatibility: Android
  • Links: Google Play Store
4.7865
4.7865
687,536 Ratings
$ 0

Allstate® Mobile App

Allstate Mobile gives you access to safe driving tools, insurance ID cards, 24/7 roadside assistance and so much more. Have your insurance where you need it, when you need it. Features: Drivewise® – Drivewise gives you insights into how you drive and rewards you for everyday safe driving.* ID cards – Access a digital proof of insurance right on your phone.** Payments – Make a payment, manage Auto Pay and review your policy bill and payment history. Allstate Digital Footprint - Find out if you've been part of data breaches, discover the types of personal information companies collect and how they may use it, and send requests to delete your data and unsubscribe from marketing emails. Roadside Assistance – On-demand roadside service is available without logging in, to any driver and any car, any time—even if you're not an Allstate customer. Digital Locker® – Create a record of your personal property to make filing claims easier. Coverages – See policy information and details about your coverages. Agent Access – Instantly contact your agent through the app, no log in required. QuickFoto Claim® – Simply use your phone to snap and upload photos of damage following an accident. *Using Drivewise® as part of Allstate Mobile uses your phone’s GPS services. Continued use of GPS running in the background can dramatically decrease battery life. **Disclaimer: Electronic proof of insurance not accepted by law enforcement or departments of motor vehicles in all states. Drivewise is optional. Insurance feature is not available in every state. Subject to terms, conditions and availability. Smartphone and download of Allstate Mobile with activation of Drivewise required. Savings based on driving behavior and may vary by state.

Allstate® Mobile app screenshots

Allstate® Mobile app reviews

  • App Is Slooooow to Update 1/5

    By Mick Gator Fan
    This version 15.8 has been down more than up. Even when it's supposedly working, it is several days behind. I am writing this on a Sunday; the last trip it shows was Thursday morning. Since then, I have driven over 100 miles, mostly Thursday evening. This app makes it impossible to know about recent trips, when my credit card will be charged, or anything else! It can't even locate my parked vehicle correctly, and says I park several blocks away from where I park.
  • Developers response says it all. 1/5

    By Pizon911
    “Thank you for your feedback. We are aware of the problem and working to fix it.” What a joke. This is the same response they have been giving for over a year to hundreds of reviewers issues. Keep working, you have a lot to fix. Worst app developers ever.
  • App is awful 1/5

    By Fhalim
    One of the worst apps I’ve seen from such a reputable company. App lags, crashes, isn’t user friendly, looks like a bunch of ideas were mashed together. Needs to be more simpler and have Face ID capabilities. Only use it for quick access to insurance cards but access website using a computer. Needs updating!
  • Terrible Customer Service 1/5

    By John Doe 100
    I was stranded in the side of road got on my app for towing service got connect with agent got my credit card in address and said they would locate a towing service. Waited a hour with no response of locating a tow truck. I ended calling my own towing service and within 20 minutes they were towing my car. I ended calling Allstate towing service and canceled there towing service for that instant. I also called Reedley Allstate agent and told them they have terrible towing service and she told me she was with a client, I thought I was a client too but I guess not and she said she would call me back but never did. Your motto your in Good hands with Allstate might have to be re-thought!!
  • Login access 3/5

    By Robinabc
    Consider Face ID.
  • Allstate auto insurance. 5/5

    By M-Rentals
    We are at the Allstate office at 701 Metairie Avenue in Metairei, LA 70005. The staff was extremely helpful with our questions on Drivewise. We are very happy with Allstate. Our agent Heather Carmouche has been very helpful also.
  • Make it more easy 5/5

    By the ministry
    It is good but it is not I do not grasp every thing at the moment like I want to add my family in the drive app but doesn’t let me. Patito so easy to do it it is helpful like people with disabilities Thank you
  • Tracking 4/5

    By Allie1958
    I’m not sure why the app needs to be on always when I am not using my car????
  • Is ok 3/5

    By classicjohnny
    Every time they update the add card to wallet might not be there! Is very frustrating that you save password and then with update that goes away too!
  • Best insurance ever 5/5

    By Estradw
    I really like the way you assist me as a customer
  • Great benefit 5/5

    By felivero
    I just love the way Allstate rewards you for driving safe & taking care of your life and others!!
  • App stinks 1/5

    By Jppelec
    Just when you think this app can’t get worse it does. Besides the fact that I have to delete and reinstall the app to redeem points now it isn’t recording trips! Don’t waste your time with this app. And Allstate don’t ask me to contact you because it’s a waste of time and nothing gets fixed. You need to fire this app developer and find someone that knows what they are doing.
  • The app is ok 3/5

    By ncrayray
    The app is ok but the issue I have with it is….it says do not exceed 80 mph and I do not but when I look at the past trips it says excess speed and I know I was never above 75 mph when the posted speed is 70. I et cruise to 75 and drive I know I don’t exceed or reach 80 due to others family location app I have also tracks speed
  • Agent 5/5

    By rks37
    Patricia was very helpful!! Thanks
  • Great Customer Service 5/5

    By caretakerforalltimes
    My agent is knowledgeable and up to date on my policy needs
  • Needs Mayor Improvements 1/5

    By kigexnurfnj. kufcnkh
    When you make a payment it never clears, so you are unsure if you actually paid it.
  • Fingerprint id 5/5

    By cat69henderson
    Havin problems logging in with fingerprint id on mobile app-since last update- can’t even put in password-please fix ASAP
  • Love Allstate. Hate the App 2/5

    By danshome50
    Because you have to leave it Always On, it drains the battery, which in turn will ruin the battery because you have to charge it so often. What I will save on insurance I will more than lose in phone repairs or replacements, especially considering the number of insured in my house all using new phones. They need to come up with a better option
  • Slow and stupid 1/5

    By charlie merrill
    Multiple entries and retries. Difficult to add new or delete old credit cards. the crappiest mobile pay apps I have
  • Poor colors! 1/5

    By SandWitch05
    An app should be first and foremost user-friendly and the color choices for logging in are not! I can barely see it. Face ID is not working either on my up-to-date iPhone 12 and app either. Please modify.
  • New update 2/5

    By Xtxmolybdenumxtx
    New update they did keeps signing you out it’s annoying and it really slow
  • Slow erratic service 1/5

    By UlriABE
    Difficult to make payments on website Very slow response Error message that service not available at this time kept popping up. Took approximately 30 minutes to make two payments. Wouldn’t have attempted to use internet except still have not received my bill and payments are due 6/25.
  • Love the app 5/5

    By KelMagical
    The app is very convenient and you have everything you need at your fingertips rebar your policy. Very easy to navigate as well.
  • Useful 5/5

    By Jillygirly
    Great for getting copies of proof of auto insurance and easy for paying premiums!
  • This app is garbage! DO NOT DOWNLOAD!! 1/5

    By NoneOfYourDamnBusiness12345678
    For no good reason, this app requires your phone not be in low-power mode. For no good reason, it requires you to allow tracking at all times. For no good reason, the app signs you out constantly while you’re driving and using it. For no good reason, it is especially prone to crashing when you use it at the same time as a GPS navigation app. If I could’ve rated it zero stars, I would’ve.
  • Very Professional 5/5

    By Crushing ❤️❤️
    You guys are always there to help. God Bless
  • Cancellation 1/5

    By CRLS 2021
    I went two years with no claims at all, my policy keeps going up after every renewal, so I called another company and got way lower pricing having the same coverage, showed them the proposal from this other company but they didn’t wanted to lower the premium, so I got the policy with this other company, sent the declaration of insurance from this other company to Allstate to stop the policy with them and until today (over a year later) they still have me in collections for non payment knowing that I didn’t have one single day gap without insurance, Allstate play dirty (Broward county, Fl) DO NOT INSURE WITH THIS COMPANY .
  • Value customer 5/5

    By mozmotey
    I truly appreciate the low rates and the points for being a safe driver
  • Slow 1/5

    By Random Nickname kyjfbbdndj
    Super slow, even to open up.
  • Good servers 5/5

    By huijuanzheng
    Good server
  • Extremely Satisfied 5/5

    By Regina Ritchey
    Once you get the hang of the app it’s fairly easy to navigate. I love it. It’s very convenient and nicely organized. The insurance is fairly affordable and I was able to save big on my renters plus car insurance. Using drive wise, I’m able to get cash back and earn trust while doing so which is amazing for me. I love being able to have insurance I can work on building trust with and rewards. I’ll never use another insurance company again due to not being able to work on my progress with others like I can with Allstate. I am extremely satisfied with the way they have the accident alerts as well. I have children whom are mostly with me all the time so feeling safe and not alone is a win win for me. Thanks Allstate for being here for my family.
  • Ms. Taylor 5/5

    By Sunshinenewlook
    I love the “Reward Program” and the fact that I can check my driving from the yesterday day. Never have I to opportunity to follow my driving on a map! My rewards are growing and growing! I’m excited about getting another check from All State! The other offers are great as well.
  • Nice 5/5

    By z-dap
    ItIts Everything I hoped for and more!
  • Fix this app 1/5

    By unlucky 101
    Every time that I try to use this app I got a message please downloadThe mobile app login using your ID and password but s$&t it doesn’t work every single time fix this app I had the note 9 it didn’t work then now I have The iPhone 12 Pro Max and it still doesn’t work god darn it
  • Just updated and still awful 1/5

    By jess.psd
    I just updated to the new update in hopes it would work faster and better like the update states. It doesn’t. App lags even more now, I’ve taken exactly 50 trips but the app still states I've only driven 22. I’ve never had a sudden braking event according to any of my drives but on the month of May, I have one. Projected cash back % changes multiple times a day, I am missing 1400 points from completing challenges. Why am I even using Drivewise if I’m not getting the cash back like I’m promised?
  • Allstate safe driver reward 5/5

    By C Boots
    I just received my first safe driver check and I love the program. So been telling everyone about it, and how much I love having Allstate Insurance. Thanks C boots
  • Horrible 1/5

    By Rabbit soup
    This app is honestly horrible. Super slow and constant crashes and glitches. Just wow!
  • Possibly the most laggy app I own 1/5

    By StevenHeye
    Freezes up on end constantly
  • Annoying notifications 3/5

    By N3uroTypical
    This app does what it’s supposed to do: give me ready access to my proof of insurance quickly. But it’s badge announcements are broken. Periodically it will tell me I’ve got 3-6 notifications, but when I open the app, there is nothing new to see or review. It’s like a child walking into the room and repeating “Mom! Mom! Mom! Mom!” over and over, and when the parents finally tells “What do you want??!!” the kid says “Hi.” And runs away giggling.
  • Can it keep going downhill? 1/5

    By MikeF315
    I’ll get half a dozen alert badges but when I log in if it lets me there’s nothing. Facial recognition doesn’t work half the time and if it lets you log in manually you’re lucky. It shows I haven’t received rewards in 4-1/2 years now. The tabs on the bottom are just a mangle. You’re often needed to go to a browser page out of the app for info and asked to log in again. But tells you it’s not available in NY. I’m still in FL last time I checked. The app looks like something designed by a 14 year old 20 years ago. Shameful product.
  • I’m confused 1/5

    By Blue20thae
    I don’t understand this app. First off, no Face ID. Second, I get 5 notifications, open the app and have no idea what the notifications are for. There’s nothing in the app that tells you what the notifications are.
  • Looks terrible, works worse 1/5

    By RobWatchdog
    They should be embarrassed
  • Drive wise and app 1/5

    By Holl2445
    I don’t want to use drive wise I am a driving instructor. But I used the app for years instead of carrying a card why do I have to accept drivewise to use the app
  • Does Not Work Well on iPhone 4/5

    By BigMoneyKorea
    Not easy to navigate on iPhone. Options on bottom overlap so they are hard to read or tap. Face recognition has to be done twice for this App.
  • Worst app ever 1/5

    By pumpkin2307
    Worst app ever it won’t show u no info
  • Crashes Everytime 1/5

    By drumbelly
    This app crashes Everytime. If you open it, expect it to crash to open again.
  • Slow 4/5

    By remmered
    A
  • There is A LOT of lagging 3/5

    By NiecyBx
    There is A LOT OF LAGGING
  • Frustrating 1/5

    By #musiclife
    This app is very frustrating. Although I understand the need for location services to track drives, the fact that it forces you to always have the service on is a significant waste of battery. I’m not sure why it won’t allow you to chose “only when open” and with the app running in the back ground. Additionally, I seem to regularly “lose drives”. You are supposed to earn discounts/cash back as you accumulate drives. I periodically check my numbers and drives that were there previously, regularly disappear without explanation (I didn’t remove them). I’ve been using the app for more than 4 weeks and I can’t seem to get past 25 drives…if my understanding of my agents explanation is correct, this is shy of earning eligibility for cash back (curiously). The rewards and sweepstakes are kind of a joke. I asked a lot of questions when I joined Allstate to get better pricing and I have been generally satisfied so far but this aspect has been incredibly frustrating…maybe there is fine print I missed or details my agent failed to share about drive wise but I’m not recommending at this point.