Doesn’t work after update 1/5
Says no internet on both cellular and WiFi. Nothing loads.
By Ads Free Apps
Bad listening and can’t get it to control new TV
Created by the dregs of the industry 1/5
Probably one of the worst apps I have ever encountered. Almost useless. Even as simple as setting the volume on a device is screwed up. I was in this field for over 40;years. If I had been as incompetent as these developers, I’d have been living in a cardboard box.
Terrible app and terrible device. Never connects to Bluetooth
Amazon Alexa 5/5
Alexa is the most best robot you could ever have.
Everyone NEEDS one! 5/5
Best thing since sliced bread toasted!🍞
Everyone needs one. It’s like your little beat friend that knows everything💃🏽 get you one!
The communication place is not opening plz fix 1/5
It’s ok for playing music and as an egg timer. That’s about 100% of what we use it for. Anything else like “Hey Alexa - what’s xyz?” and the 99% of the time answer is “I don’t know that.” And then she pawns you off to a completely wrong or irrelevant website. Oh and calculator. It can do math as good a your old solar desk calculator
Groups don’t work 1/5
Everytime I attempt to connect to a group I get hmmmm
Customer service 5/5
The gentleman was extremely nice and helpful. Such a pleasant man and to be assisting me on a holiday for my parents who are not tech savvy. Thank you!
Happy Fourth of July 5/5
Happy Fourth of July
My name 4/5
I tried to teach Alexa to pronounce my name correctly but she still mispronounces it. Lol. I guess I’ll have to change my birth certificate.
My Echo review 5/5
By Johnny5 in Houston TX
Recently I’ve been dealing with some chronic health issues plus the fear of this Coronavirus has disrupted our way of life... but I can listen to music or read my books on my Echo with Alexa and it single -handedly makes life easier for everyone who lives here...
My only complaint so far is that it doesn’t work with many TVs (and I’m not going to buy a new one just for this)... but after several phone calls with Samsung they have me convinced that I will have to buy a new TV with at least a 40” screen... don’t people today do anything but sit in front of the TV or do they really need a BIG screen that bad?
Great little “assistant” 5/5
I love this device! I use the Echo to find the answers to so many things. It creates shopping lists that are on my phone ready to access. I use it to create alarms, timers and reminders. It plays a variety of music. I didn’t think I had any use for it but now I am always discovering new things that it can do. Amazon Echo is a great gift.
Just terrible 2/5
I have half a dozen echo devices and about as many speakers and lights. I just moved and Configuring this again. Especially joining two households - stinks. Deleting. Adding skills. Figuri g out what you are looking at is terrible.
Constant problems 1/5
Not worth the time it takes to investigate and fix. Terrible product
New update. 1/5
7-3-2020 update. Ever since the app updated, Alexa hasn’t been following my commands like she used to. I used to be able to ask her to turn the Master Bedroom lights on or the Living Room lights on and now when she does only one light comes on and then it turns right back off. It will let me turn the lights on individually and they stay on but that is just a pain when I have a scene set up specifically to turn all the lights on in a certain room.
WORST SERVICE EVER 1/5
No help after trying for three days
My 3rd gen echo dot 5/5
Is the bomb !! I just love every thing about it !! It’s the best thing ever ❤️
Love it 5/5
When I’m home it is so comforting to listen to all my favorite songs with great ease 🤩🤩🤩
Won’t sync 1/5
I’ve owned an echo for a few years and loved it. I just bought an Echo Dot, and now it’s the only thing that will play! I can give the original Echo commands, but it only plays what I’ve commanded it to on the Dot. Argh.
Amazon Alexa 4/5
Amazon Alexa connects to everything except August smart locks 4 gen. It worked once out of 20 tries.
She try’s hard 4/5
I am not worried about artificial intelligence taking over any time soon oat of the time 5 stars but the dots are another story
Group music doesn’t work. 1/5
Title says it all. I’ve been trying for over an hour. Followed instructions and troubleshooting from 4 different websites.
Poor app 1/5
Why does Amazon have to use invented terms to describe common tacks or objects!? “Skills”. Really? Aside from have to learn a new language, the app did work. Atta boy Amazon.
Love Alexa, Hate this App 1/5
The Alexa App UI after years is still HORRIBLE!!!
Functions and settings are completely messed up and all over the place!
This makes for a horrible end user experience!
This app adds nothing but pure frustration to the Alex experience!
This App is an embarrassment!
It’s not useful or intuitive!
It shouldn’t be that hard to get a GUI where users can actually find features and actually get to use it!
The project manager for this app should be fired, this app should be scrapped and a new App should be built starting from 0 and with better management!
It stops playing for no reason at all?
Amazon Alexa 2/5
Alexa has been misunderstanding a lot of our questions, even when they seem to be fairly straightforward. She doesn’t always hear correctly what we say, and therefore gives us answers that aren’t what we asked. We like to play jeopardy, except when we’ve given her the correct answer (and Yes, in the form of a question), but then she’ll say “No, that’s wrong,” but then repeat EXACTLY what we said as the “correct” answer. She does this multiple times a week - Annoying.
On the plus side, her math skills are good.
By brookie cookie crazy!
Alexa is a great speaker I love my Alexa you can set a timer you can tell Alexa to tell you what is on your calendar it’s the most amazing app! She can even tell you what the weather is like I love Alexa and the app! Thank you for the Alexa app!
By Clint RD
Alexa is amazing. Quick answers to questions about almost everything, plays song requests, weather reports, jokes, and so many more, unbelievable. I love having her for company during these isolation times.
Alexa app 1/5
The clunkiest least user friendly app I own. Alexa is genius but it feels like a caveman developed the app.
Just my opinion as a user.
Alexa Echo 1/5
By Bad Alexa instructions
Alexa Dot does not recognize/discover my Lutron Caseta devices even though they are on my Alexa app on my phone and can be controlled with the Alexa App on my phone!
Love it! 5/5
By West Hills Bubba
...and now that I have my Echo Loop, it’s super crazy AWESOME! Adding/deleting to our grocery list is smoother.
Not Functional 1/5
Alexa refuses to connect to my wireless network and keeps referring me to the help section of the Alexa app which is absolutely no help at all.
Not consistent 2/5
I like listening to SiriusXM on Alexa but it doesn’t consistently allow me to. It will drop my ability to do so, then say it sent the skill to be enabled. I go to the app and it says I have to link my account and it still is linked. It happens every month or so often. It’s very annoying. It also doesn’t give me the correct information when I ask questions. I get frustrated and give up.
Bad app 2/5
Received my echo dot last week and having trouble with Alexa app. App won’t open most times. When I get it to open, it doesn’t connect to my echo dot to control my music. What is wrong with this app!
Best ever 5/5
By laura f26
Read the news 3/5
“Read the News” is glitchy and inconsistent.
Very good 5/5
I like it
Echo Dot Gen III 1/5
By Bull Dog1775
The list of poor quality is long and I’m so frustrated with my purchase. I’ve paired two Gen 3 Echo Dots and given it the generic name “Master Bedroom,” which they almost never work together. As I try to play rainforest sounds, Alexa will either play some podcast or tell me to pair with my iTunes account. When I pair with my iTunes account, Alexa frequently loses my login information. I’m not happy with these purchases!
Off line often 2/5
Why are my Alexa devices offline all the time. Not reliable
Crashes and uses a lot of battery 4/5
By Jawknee Reyes
Uses way too much cpu while I’m using the app. Apart from that it works great! I love it
Problems with broadlink 4/5
Hi. Please, check Alexa issues with broadlink devices. Until yesterday, my devices (TV and Apple TV connected by Broadlink RC3 Mini) stop working and don’t accept voice commands. Alexa show devices, but rotines stop working and all command and scenes fine on ihc app (Broadlink iOS app).
No commercials 1/5
I have enjoyed Alexa for years and now I am getting commercials on Alexa music. I am going to remove the Alexa devices from my house and get Bluetooth speakers that aren’t connected to a $ generating machine that listens to my household. I don’t need Alexa for my smart home devices, I can manage on phone just as easy. I let you in my home, I buy my goods from you and now you’re peddling your goods in my living room. Bye bye. Walmart here I come. 😀
Doesn’t pick up wife’s voice and hard to connect with the other two shows I bought for grandparents there’s a lot of things Alexa won’t do
It needs a update 2/5
So when I was trying to set up my echo diet I accidentally skipped a part and that’s what I have to uninstall the game just to set up my echo dot do you need the other to set up a device 😡
By the dark teddy
By Kentucky rose
Love my alexas. I have 5 so far
Siri or Alexa? 3/5
I vote Siri