Won’t work. 1/5
I am so frustrated....I’m ready to send this echo back. And the app is the worst! The main reason I ordered this is because I wanted the amazon music for Christmas music. We were listening to it at my sons on thanksgiving and I loved it. And the echo will NOT play it!!! Why and can it be fixed NOW! Or I will send it back.
Editing routines complete disaster 1/5
By Blind guy 8307
When editing a routine if you change the initial setting and hit next nothing happens also you can’t delete actions I hate the new redesign.
No internet 2/5
I can’t connect to the internet, it’s a problem cause this was 30$, it was Echo Dot.
FIX THE ISSUE 1/5
After the latest “update” Alexa no longer recognizes when trying to open PANDORA or CHANGE A PANDORA station. Inconvenient when it’s the only music app you use with your Alexa. Fix it. I also I’m running to the issue of being logged out completely from Pandora and not being able to reconnect my account. I’m about to just get rid of my Alexa because I am tired of having so many issues
No longer works with Alexa compatible outlets. 1/5
When ever I ask to run a group it turns on the Philips lights but never turns on the comparable outlets. This happened after the upgrade.
Added malfunctioning accuweather 1/5
By Jose Kerr
Amazon just added accuweather to my home page. A third party pice of junk that give false information. It says I’m in. Town 20 miles away and in another state!!!!! Get this junk off my iPhone!
My 3 year experience with Alexa 2/5
By Diane, C
Can Someone come out with a competitor version? It would be a real success. I have had this version and even brought them as Christmas gifts several years ago, and I can not get the tune in radio shows to play exactly what I have requested. I ask for the radio show and she always goes back to the same station that was “the previous,” which is not what I asked. It’s really too much back and forth. I think it’s a software development issue or speech recognition issue. Not sure, but if there are other comparable type devices, I am willing to give it a try because it’s clear Alexa was a great idea. It is wonderful when it works.
update messed up app 1/5
won’t open now
Slow and issues with Flash Briefing 1/5
This app is very slow. Even trying on different networks at home, it just can take a minute or two to load a settings or skills page. Also, asking Alexa for a flash briefing on iPhone - it will NOT continue from source to source in the background. For example, if it plays your first source and the phone auto-locks, it will not go to the next source in the background. Horrible design of a feature. Fixes could be implemented I hope.
I would expect more from a company like this 1/5
This app is absolute trash
Worse than ever.. 2/5
By The Texas Rattlesnake
Updated the Amazon Alexa app and it doesn't do what I ask. When I try to open the app, it forces closes on me each time. Before that, I tried to set up a daily 'routine' and it wouldn't even do the first task I ask, which is turn on my lights in the morning. It is synced and connected with my smart home appliance through the wemo switch. Disappointed to say the least...
Can’t connect to Fire TV 2/5
All the help sites on Amazon say to go to the videos section of the Alexa app...but there isn’t that section in the latest version! Just want to control my prime video on my fire stick.
By Temple Musiq fan 81
In using voice over, and reading the Alexa skills for example, extra content is read and it slows down the reading process. Can you please make it more accessible?
Really needs updated software! 1/5
The Alexa app is slow, and not user friendly. The layout needs to be reworked
Obnoxious non-standard interface 2/5
Different people use Alexa for different thing— it does a lot— but Amazon pushes what IT wants you to use it for. Overall it makes the app hard to use and the functions you want to access buried beneath features you probably don’t use.
What happened? 1/5
I've been using this for quite some time, and have an Alexa device in every room and at work. But even with this latest update I can no longer own the Alexa app on my phone at all. I've restarted and reinstalled. Ugh!
The Alexa app closes immediately once opened 1/5
What good is the Alexa app if it closes immediately once opened?!... so annoying since I can’t use it anymore!
Wish I could go lower. :/
This app is terrible! 1/5
By Toby Wayne
This app makes me want to return my Echo and try another “smart home” system. Really, it’s that bad. I am kind of speechless as to how lousy this app is.
Bluetooth Multi-room 3/5
By Dee Comcast
How about add blue tooth Multi-room stream I have Apple Music and would love to use my devices fully like I paid for
Things are improving 5/5
By Satellite Technologies
Over the length of Time I had Amazon echos It seem like everytime I submitted a request it always get answered.. I love that amazon is consistently making the app and all its features better..
This could be a great app but is not. 1/5
Hello amazon please fix this app. You have the best app in the world amazon. Why you don’t do the same work here? I’ve been trying to add my phone number to the app without any Luck. I reached customer service and nothing , there is no way that I can add my phone number to this app.
So many glitches 1/5
Sometimes just doesn’t work properly for the money is it really worth it?
Having issues with my echo show 2/5
By Pam Gossick
I have to replace music for about an hour it starts cutting out and sounding fuzzy. I cannot seem to find where to go for warranty on this item. My year is almost up. What do I do? Who do I call?
purpose of the app is great. Needs update 2/5
The purpose of this app is great has a lot of tools that you can use for Alexa. But the app is also very slow to update when it comes to playing music and doing things on Alexa right away. For example playing music sometimes the music does not update and it will freeze not even show the proper Artist you're musically listening to.
This app is horrible 1/5
You would think that a huge company could pay a decent developer to fix this app. How can I have a smart home with a stupid app? Always tells me that there is no network available unless I’m at home on the same wifi my alexa is connected to. Pointless app. Fix it!
APP CRASH ALL THE TIME 1/5
Hi, I have a dot and every ones and a while I have to reconnect it but the app has bad crash problems so IT TAKES ME 30:00 JUST TO CONNECT THE DUMB THING!!!!!!!!
sincerely J dog
Not only does Alexa not have a clue what I’m asking, the app no longer tracks her incorrect responses. Save yourself and buy Google Home.
Alexa where are you? 1/5
By Come On You Irons!
Two updates now and still this app won’t load. It’s poorly designed too. I have two Echo devices and I’m rapidly going off the whole idea. Especially here in Canada where Echo won’t play Sirius Xm and other features supported by Echo in the US
Dreadful update 1/5
The app used to be useful. Now it is cluttered with all sorts of irrelevant things, such as Kindle books, ads, etc. I used to like exploring TuneIn, for example, and now it is impossible to find. I’ll never bother using this app again. Way to go, Amazon!
Update: Fixed Dot Setup 5/5
In a previous update they broke the set up functionality of Gen 1&2 Dots. I’m happy to say it has been resolved. Set up was super easy and I now have dots at home and work. My favorite thing is to walk in the door and tell Alexa to turn on the lights and stream Amazon music.
Needs help 2/5
My alexa crashed yesterday twice while listening to pandora music and I have pandora plus so I get unlimited skips but not with using Alexa only limited
Unintuitive Buggy Awful 1/5
Unintuitive Buggy Awful
Half baked if that... 2/5
Very much still feels like we are beta testers for amazon, every six months something may improve, but the app is slow, not as intuitive as it could be and has many bugs / shortcomings when it comes to managing many devices, setting up groups, etc
Bad update 1/5
App lock up listen to music I have to shut down app and restart it and will work for few song and lock up again.
Poor quality 1/5
By Lady lexy
So disappointed in this app. The idea is great. But when I use the app, it hardly works! Doesn’t open. Ugh!!
Takes forever to open up 3/5
Often have to wait a minute or two for this app to finally open up, irritating. Alarm and list features are nice but would like a way to access easier.
They “made an improvement” now I can’t use my Alexa 1/5
How does a major company like amazon make an app worth absolute nothing. It’s a horribly glitchy app, and when I changed the WiFi at my house, I expected to log on to the app and just quickly update the WiFi. Well oh no, Amazon doesn’t like it simple. They made a design update recently and now instead of showing me the normal screen for updating WiFi, it shows me a glitchy loading screen followed by a blank blue one. A real design improvement. Thank you amazon- as of now my Alexa is unusable all because of this trash app.
Still has issues . . . 3/5
By Sometimes Asian
Someone wrote that a list of issues has been resolved, but I still have issues controlling the volume of the speaker from the app. It’s like even though I’ve got something playing, it says there’s a connectivity issue and therefore I am not able to change the volume from the app. I don’t understand why. This needs to be fixed! I shouldn’t have to interrupt what’s playing to ask Alexa to turn the volume up or down. What’s playing doesn’t pause while I’m talking to her and then I miss the content that’s playing.
Also, what is the point of all these skills if they can’t be an option in routines. I think it’d be great to say goodnight then open something like white noise or a sleep podcast or something like that. But the only thing you can do when creating a routine is play music, listen to the news, get the weather or traffic or sports updates. The options are super limited. Maybe I want to fall asleep listening to white noise. I don’t want to say, “Alexa, goodnight,” then have to say, “Alexa, read play white noise.” I should be able to say goodnight and she automatically plays white noise.
On that note, I think I should be able to choose different news flash options. In the morning, I don’t have time to listen to a lengthy news report like I do at night. I want to be able to choose a news brief that includes only two or three news sources for the morning, then maybe four or five news sources at night. That should really be an option.
MAKE THE TUTORIALS STOP 1/5
I can’t do anything without clicking through pages of these awful tutorials. I dread opening this app and this has now been going on for weeks on weeks on weeks. MAKE IT STOP
Piece of Crap 1/5
This is becoming unbearable. I’ve reinstalled twice and isn’t working. I can’t wake it up as it just shuts off immediately. You need to fix this as we pay lots of money on these kinds of things and all you do is request updated for bug to be fixed. Come on! FIX IT!
App Never Works 1/5
I have been unable to open this app for weeks now even after updating with the latest updates. I always receive an error when I try to pull up the app. Very frustrating.
Says i can link pandora 2/5
The app promotes linking pandora to the echo dot. However, I do not see the pandora option popping up in the music settings.
Changes to the interface are confusing and remove utility 2/5
I use my Alexa to listen to prime music, and I used to be able to tag favorites so they would be added to my library. That function is now gone, or deeply hidden. Hopefully they will bring that back with a future update.
Disappointing from Amazon 1/5
I’m a huge fan of Amazon and this product is garbage. There is a reason they are practically giving it away. I work in IT, have spent an hour trying to connect my device and am having no luck.
I can’t even get past the login on the app used the web version and logged in easily. The color scheme of white text on a gray background makes it very hard to see.
FREEZING & not just Cuz it’s cold outside‼️ 2/5
This new update 12/07/18 isn’t working like before on iPhone X‼️‼️
Can’t get started 1/5
By Jessica Ortiz
I’ve moved and can’t get connected. Waste of time
Worst app I have! 1/5
The original app was useful, but this one can’t even change the volume! What a piece of crap!