App doesn’t work 1/5
I cant access many functions in the app
Internet connection 1/5
Every time I open the app it crashes. Since I swapped internet provides, it won’t let me open the app to connect it to wifi. So it’s just a speaker right now 😑
Multiple echos and poor functionality. 1/5
It’s like a 10 minute long hassle to get all of the echo devices playing simultaneously and god forbid you want to adjust the volume on a specific one without wanting to rip your hair out.
I accidentally called my brother using the intercom at 3 in the morning when asking Alexa for the weather. I need this to never happen again.
The skills are pathetic. Barely functional and limited to very few word answers.
I’m extremely disappointed.
Girl, if you had a face I’d slap it. 1/5
Stops playing music consistently, stops listening after I start talking, alarms won’t disable; so many things are wrong, Alexa.
Sometimes I wish my boyfriend had never bought you.
PS: good luck trying to submit feedback through the app. You can’t actually type anything to submit LOL.
Has anyone been able to use this app? Mine crashes every time I launch it.
This App is Straight Garbage 1/5
By jeffbezos - fix this garbage
This must be the most garbage app out there. I’m an Amazon Employee and using this app is surprisingly horrendous.
1) The device requires manual reconnect every time it disconnects... terrible CX of spending 10 minutes to reconnect.
2) There is massive latency and speed issues with connection problems. I am not sure what backend framework they are using for mobile but I could even code a new faster app and I’m not even a full time SDE.
3) The database has glitches duplicating multiple echos when I have only one.
4) Navigating around the interface is also quite confusing, with different usages all lumped in a menu. They should take the robin hood UX as an example of fantastic mobile experiences.
@jeffbezos - Whoever built this garbage PM + SDM needs to be fired for letting this terrible CX plus tech solution being launched. Not surprisingly it has 2.4 stars..
BLUETOOTH CONNECTION WITH BOSE SOUNDLINK SPEAKER II 1/5
ALL WORKED BEAUTIFULLY UNTIL THIS RECENT UPDATE. I HAVE 2 ECHO DOTS IN 2 DIFFERENT BUILDINGS, WOTH 2 DIFFERENT BOSE SOUND LINK SPEAKERS AND BOTH STOPPED WORKING AFTER 2/14. NEITHER ARE DISVOVERABLE PER ALEXA!!! YES, I TRIED RESETTING, AND REMOVING THE BLUETOOTH SPEAKERS, BUT STILL NOT ABLE TO CONNECT.M. PERHAPS A NEWUPDATE IS NEEDED?????????
Crashes every time when trying to open app! Useless now 👎🏼👎🏼👎🏼
This app freezes all the time when I try to control the Alexa volume or the app period.
Freetime settings won’t work consistently. Devices won’t deregister. Overall the app navigation is confusing and not helpful. Lame.
The app crashed multiple times when I was registering to use it for the first time. Couldn’t do it! Gonna try by the web on my notebook.
Most Bluetooth devices connect with little to no effort. I have a samsung sound bar with Bluetooth and a Jensen portable speaker with Bluetooth and Alexa won’t find either of them even when I follow the Bluetooth connection guides for Alexa and the individual speakers. If zero stars was an option I would choose that.
App won't even open! 1/5
App won't open
Crashing after last update 1/5
The app is now crashing right after the last update release today (Feb 18th)
Waste of time 1/5
I haven’t even had it for 10 minutes and the app screen won’t get past the loading part after logging in. Only once I got to the part of adding my device and then it wouldn’t go past the loading screen for that. I haven’t even had it for an hour and I’m ready to ship it back. Not worth the hastle
Problems still 2/5
My app. Will not open at all. Please advice.
App won't open 1/5
Haven't been able to setup my Alexa for days.
no sirve 1/5
nooooooooo sirve. pura publicidad
App Crashes 1/5
Every time I open the app it crashes. I’m on an iPhone 7.
Your routines can’t tell me the date and time? 4/5
I have lots of routines, and I use them all the time. Some are scheduled, and some are initiated by commands. The one thing that is missing, and is a serious, serious oversight, is the ability for Alexa to tell me the date and time inside a routine.
When I say “Good Morning,” Alexa tells me a random morning phrase, the weather, traffic on my commute, and my flash briefing. What would it take to get the time and date included on that?
I’m no programmer, but it CAN’T be that difficult to add this simple feature.
I hope to see it in an update very soon.
Issues to open 1/5
I’m having issues to open the app I don’t know why but I hope someone fix that.
App won’t open 1/5
I can’t get the app to open. It shows the landing page then immediately closes. Please advise how to fix. Thanks.
I can’t even start the app. Please fix it!
Sketchy Bluetooth pop ups 3/5
It’s decent but there are a lot of issues still:
(1) Poorly designed interface. The interface is not intuitive, and often you have to go very deep in a menu to find what you’re looking to change. Then another type of settings is in a whole different window.
(2) Alexa gets confused, easily. The more commands, lists, groups, and devices you have the more easily the software gets confused. Speech parsing leaves a lot to be desired—even slightly different phrasing causes different results. Try saying “set the volume to 50%” instead of “set the volume to 5.” And multi room setups are especially buggy.
(3) Constant naggy pop ups about Bluetooth with no clear indication why Alexa needs Bluetooth on in the first place.
(4) No option to delete lists from within the app.
Routine Menu Messed Up 3/5
The app was working fine until a recent update which disabled my access to the routines tab. I use routines on a daily basis and would hope that developers can fix this. Thank you.
Won’t even open 1/5
App crashes every time I try to open it. Got to the login screen and then app closed. Now it flashes the title screen and promptly closes.
Not opening app 1/5
Just updated the iPhone and last version o Amazon Alexa app for last version and after that Alex app stop working . I always Enter with my credentials and then app closes automatically. Impossible to configure my Alexa . Was working perfectly before last updates.
horrible app!! 1/5
this app still have a bunch of tweaks that have to fixed. this could be a potentially good app if everything that needed to be fixed was fixed. the user interface is completely horrendous, everything its ridiculously slow. i have an echo and a cube and while they work well themselves; once i try to use the app for almost anything, i don’t get what i paid for. I hope that soon, this app can fixed because i’m sure that Amazon can afford for this app to become much better. i bet that if they fix it and make it as gold as it should be, that they would get a lot more customers buying more of the amazon alexa products because they are actually very good and useful around the house. please take this review into consideration and use what was said in it to fix your app thank you.
Just doesn't work with Apple 1/5
By Ms Elliott
Listen these days all apps should be interactive with iPhones. This app does nothing but CRASH.
Doesn’t work 1/5
The app keeps crashing
App keeps crashing 1/5
After the last update I can’t use the app. It just crashes when I put the login info. It’s making my echo dot useless!
IT’S NOT OPENING - IPHONE XS 1/5
I just downloaded the new version, and it just won’t open. The window opens and closes at the same time. Please work on a new version ASAP
Surprisingly really bad app 1/5
By Matt Herald
For a multi billion dollar company they have a horrible app. Maybe they should stop investing money into other companies and invest into their own...like their app department.
By Doctor whooves.32
This App is a waste of time 1/5
Alexa doesn’t work well with the echo dot. Plus the app constantly kicks you out and is hard to navigate. It supposedly has all these features that you can’t use even if you have amazon prime. Overall everything about this is a waste of time and money.
I Love be Alexa. Had a massive stroke and short term memory is not there and Alexa has come to save me .
Can’t Open 1/5
After latest update, I can’t even open the app. It automatically crashes every time.
Continuously crashing 1/5
I cannot open the app... it crashes just after opening. I’ve tried in two IOS devices.
Huge app issues with set up. Renders your devices useless.
Problems still 1/5
I have had nothing but problems with device most the time my dot will not Egg knowledge me when I ask questions now the app won’t even open up so much for fixing any problems I think you created more
Work still to be done 3/5
By Sixty still thin
Alexa has response issues.
Recent update crashes 1/5
Recent update will not open on iPad or iPhone.
Unable to login 2/5
It keeps crashing, there is no way that I can even login. Agh, now my speaker can't use Alexa.
Getting worst day after day 1/5
It worked very fine in the prior versions.
Now, somehow, it does not log in anymore.
Alexa still works on my Amazon Echos, but I cannot make some adjustments anymore.
I hope Amazon fix it as soon as possible.
APP CRASH ALL THE TIME 1/5
Hi, I have a dot and every ones and a while I have to reconnect it but the app has bad crash problems so IT TAKES ME 30:00 JUST TO CONNECT THE DUMB THING! Amazon is a big company so they should have the money to make this app good but instead they make crap but at least they made the crap free!
App is crashing 1/5
App does not open on the latest version releases on 2/16. Using iPhone 8+ with most current operating software.
Stop treating the tap like a step child 1/5
Multi room music still broken many months later.
Bring back the old app please.
Wow, the app redesign is A DISASTER. Everything is broken.
Umm. Can the team just be fired/reassigned, and roll back to the previous version that mostly worked please?
Please stop crippling the Tap with reduced functionality. Add the ability to be part of a music group for multiroom playback. Get rid of the useless as acknowledgement beeps. Add the rest of the wake word options.
The volume slider omg I can't even go there lol.
Update: tablet version eats half the screen with "things to try."
There needs to be a way to turn that off please.
The app is broken 1/5
By Dany Marcos
Hi! Im from Brazil.
I get the app amazon alexa and not ready em my iphone 6.
The app is broken to this model.
Not working! Very disappointed w the app and the arcaic set up and configurations! Plus, this region/country and language limitation is a deep down side of Alexa!