I love it 👍👍 5/5
App does not work 1/5
By C Spries
The app is useless. The websites and every bit of information on the internet tells you that the Alexa relies solely on the app yet the app is useless. The settings can’t open and therefore I cannot setup nor manage my device. This has made it impossible to setup the Alexa device and therefore a complete waste of money. I would give it 0/5 if I could, I have asked and looked for help from multiple sources including Amazon and there is no solution to my issue.
Won’t open for 3 weeks now 1/5
I’ve experienced bugs that broke an app many times and the developers raced to fix it within hours or days at the worst. I have never had an app unusable and unable to open for at least three weeks (I hadn’t tried recently before that three week mark—now I try every day). It just says “Whoops! Internet cannot be found.” Which makes no sense. And unfortunately, this app is the only way to handle some Alexa settings, but I cannot make them. Amazon and software absolutely do not mix.
App needs fixed 1/5
Used to use the app daily with our 5 devices throughout the house, now for the last three weeks all devices have disappeared on the list, homepage won’t even load. Have tried to restart app, update app, delete and re-download app, restart phone, etc. Nothing is functioning and I’m exhausted trying to get it back to regular function. Something needs to be fixed.
Broken Tower speaker??? 1/5
By Capt. Jolly Roger T
The Puck device is working but the Tower speaker can't get to work? It has the four white lights and a flashing white light! But other than that can't get any sound from it or get the "Blue Light" to come on!
All of a sudden Alexa. An no longer control my wemo plugs and lights
My Alexa skips so much I can’t listen to a full song or news story. I have called my service provided and they say there is no interruption in service.
I love the classical choral app! 5/5
Wonderful choral music!
Alexa stopped working 1/5
It stopped last week of June. Cannot find out how to get a new one. It was a gift for Christmas
Echo dot playing Amazon music 1/5
By Diamond Dave714
The playing now feature pops up whenever and intermittently on the app. Should give you control over every song immediately. The app has average functionality at best. Poor job by a man who uses our money to go to space.. lol
It’s hard to connect 1/5
By Ainur s
You need to repeat same thing a hundred times
My second wife 5/5
Alexa is great she does for me everthing.
I love her so much that sometime without her i can not find the best answer or respond. .
Akexa which you well..
Doesn’t work with Apple Music 2/5
By Daddy's girl 2011
Alexa keeps telling me to link my Apple Music account but it’s already linked. Rarely does it ever play Apple Music. When it was linked there were times where the system would unlink it.
Doesn’t work 2/5
By people to have same nicknames
They don’t play when I ask them to anymore
Doesn’t work 1/5
The app has always been buggy but now it has totally stopped working for me. For the past two weeks when I open the app it only says “sorry something went wrong” and can’t see any of my devices.
issue linking Spotify 1/5
when going to “music and podcasts” there is an option to “link new services”, but when you click it it comes up blank. very frustrating considering the main reason i purchased an echo was to listen to music and have access to voice commands.
Update review 1/5
Since the last update a week ago, I have not been able to open the app. Everytime I try, it says ‘Whoops…. Something went wrong, try again’. Every single time. It’s ridiculous!
Very useful for your music 5/5
By Bentley riders
So for the run down of it it is pretty easy to use it’s not complicated for me and I don’t think it’s will be hard to use for most people you can play music off your phone to witch I found helpful but there is mostly always a downfall I can’t figure out how to keep it playing music like song after song so that’s my downfall but it is still very easy to use.
Do not get 1/5
Every time I try to get Alex to do something she responds with I can’t do that even though she is connected I’ve looked up a lot of ways to try and nothing works it’s more of a pain than anything I wouldn’t do it
Pairing different music streaming apps 1/5
By nice app guys12679032
Won’t pop up different music streaming apps other then Amazon music in the new music link section I’m just trying to get Apple Music on these
Love it, but…. 3/5
Generally, I’d give 5 stars for Alexa. However, this week my radio station is not playing when my alarm sounds. I’m thinking it’s something I’ve done within the App so I am looking at it when this review pops up. I see that I have my alarm set to play my fav radio station, looks good, yet every morning this week it is not playing. I voice my command to Alexa and still no play. I get my phone and request play via the App and it plays! As I’m leaving my home I state: “Alexa, off.” She pauses, blue lights swizzle, and back to playing the radio. What’s up, Alexa?!? A little frustrated this week. 😖
I have Alexa on my phone to connect and on music unlimited to my echo dot. And it never works. It won’t connect. What am I paying for ?!
I cannot be without this device and app 5/5
This app can answer most of my questions. I constantly use her too verify my answers too questions by my grandson ask. It would be difficult to be without, if it is on the internet she can find and read it to you.
Loses connection to ring doorbell 1/5
Alexa notification for Ring doorbell works 1% of time. Delete app, disable ring function, unplug/reset, remove & re-add ring battery…nothing. Useless.
By AG Copacetic
I have a Pro Max 12 and the Alexa app is about a 6/10 when it comes to compatibility. Constantly having to restart the app for the media player to recognize that my Echo Dot is playing music or having to restart the playlist in general....
I’d say we could use a bug fix or two
Moved house, had to reset 3/5
By user kkt
Moved home. Tricky resetting, now forgotten how to set up & troubleshooting via online, phone app/s & Echo 1st gen. Got set up after much time spent without giving up.
Love Alexa 5/5
I have wanted a echo forever & finally got one with the baby yoda stand got my birthday! My fiancé has been unsure about these devices from all the tumors! Guess who talks to her more!! LOL HIM!! To the point I ordered a car echo!! Next thing you know we will have one for the bathroom & spare room. LOL
Bought these off of someone 1/5
By Thomas Black,!Sr
Now it’s impossiable to get any of them to work !
Mrs Crowley 2/5
Often no longer hears me unless I’m right next to it and doesn’t find what I’m asking for if it is not Amazon or affiliated
Alexa is amazing 5/5
I love being able to have Alexa help me everyday with daily life things. I love it and definitely recommend getting the app to control different things.
Dog vs Alexa 5/5
Alexa is 100 times better than a dog!
Not working 1/5
The app can’t recognize that it is connected to the internet. Unable to use the app because it believes there isn’t an internet connection when there is.
So bad 1/5
Just so frustrating and not worth it
More settings not opening 3/5
I cannot sync my calendar via Alexa
Excellent Product 5/5
I highly recommend the Amazon Echo & Dot. They make everything so easy and stress free.
Poorly designed, terrible connectivity 1/5
Save your money and go with Google or Apple. The Alexa AI is better than Google or Apple but that’s about it.
By jayden orona
If is really good
Very bad and slow 1/5
Bad and slow
Bad ai 1/5
Dummest ai I ever encountered. Google home is way better and accurate. They only care how to sell you stuff
Big Ben Clock 2/5
Can’t get Big Ben Clock
Life with Alexa 5/5
By jon jon 35
I love all the features this product provides once connected it makes daily life so much easier from entertainment to cooking and even reminders throughout the day I suggest everyone get one
It’s like having a good best friend 5/5
This product is amazing.It’s like perfect for control if people like myself.Supper helpful ,Keeps my day in order and give me so much information.I just love this birthday gift.
App won’t open, keeps crashing 1/5
I used the Alexa app everyday up until about a week ago when the app stopped opening. When I tap on the app, it opens to the Amazon Alexa logo and then crashes. I’ve updated the app, restarted my phone, and still have the same problem. Hope it gets fixed soon because I love Amazon Alexa.
Echo auto not working 1/5
Every time I use echo auto, Alexa message says currently having trouble connecting to the network please try again a bit later message. I’m currently using an iPhone 12 Pro and this is a new device I just setup.
Alexia Review 5/5
I am so pleased with Alexia, I probably will buy a upgraded unit for the second floor of my house.
Thank you for a great product.
Great job 5/5
We enjoy Alexa .. if we can’t think of something we ask her ., my husband and I also play question of the day with her.. gets us to thinking.. and she tells us jokes so she is witty and funny.. we tease her by saying “ I here you have been dating Google “ she reply’s- I like all A. I.’s LOL !!
We truly find Alexa a big help .. We are retired so we enjoy her company .. smile
App broken? Crashes? 1/5
The Alexa app isn’t working for anything. I’m about to disconnect and throw out all of my devices because this app is JUNK!!!!