Can’t play back recordings in history. This app needs fresh eyes. Aesthetically it is super boring. The home page is a waste of space. No useful info here besides maybe weather which I already have apps for. The skills store takes you all the way back to the top after clicking on a skill to get some info. It’s just very amateurish. Show some pride in your product spice this thing up a little. It feels like an afterthought.
Not working 1/5
It is challenging to play music on my devices from this app. It’s not working again! Tune in app in the Alexa not working
Add devices to widgets 3/5
It would be nice if you could add a widget for the devices we have connected so if we forget to turn off the lights when we leave or turn them on ahead of time we could easily access them from the widget on the lock screen instead of unlocking the phone and opening the Alexa app
Can’t save alarms 3/5
Alarms are not working, it leeps showing up a message that says that I’m not connected to wifi!!!
Not able to connect 2/5
Trying to connect echo doy 3rd gen . But sometimes connects and sometimes not .
I used to love the news in the morning. Now when I ask Alexa
What’s the news today??
She gives me a lengthy commercial for Amazon.
Carole. Here’s Routers TV news.
So annoying I tell her I don’t like you anymore.
Just a bad design 1/5
I've been using the Alexa app to make my house Smart for the last two years. I was even part of the first generation rollout of the Alexa as well. Nothing but issues since the very beginning and all kinds of tech-support I spent hours on the phone with them I like Amazon and I like Alexa but the problem is it is in unrefined unfinished and full of issues all the issues that everybody else has I have two years. I mean just recently since the new iPhone update they can't even get it right and I'll kinds of features are messed up and it's been three weeks. Basically persistent issue since they've roll out this service. I am tired of calling and trying to help them figure out their own product.
Update 04-16-19 New update and as usual, broke for days!
Recent problems 2/5
I never really had any issues with this app and just yesterday it was giving me awful issues. I always have an alarm set through this app in the weekdays. For some reason I had the alarm off and when I went to turn it back on it wasn’t displaying at all! I thought it was just loading but it wasn’t. I couldn’t add any alarms and my existing alarm was just gonna completely. Well, I deleted the app and reinstalled it just to get a white screen after I logged in with three loading dots. After the dots were there for a couple minutes, an error messages appeared. Please fix this!
Still broken 1/5
This app is terrible. It worked in the beginning and had no problems connecting to my echo spot but ever since a few updates ago the app keeps getting worse and most of the times doesn’t connect. Now my echo spot feels like a waist of money
The developers listened! 4/5
Thank you Alexa app developers for listening to my feedback about an issue I was having with a recent update. It was just a small bug, and they took care of it and issued another update by the next day! Works great now. Thank you.
I cannot watch Hulu on my Echo Show. I need to change Hulu accounts, but it won’t let me. I’ve unlinked the skill several times, but it uses the old login info every time I enable the skill again. My Echo Show isn’t smart enough to recognize different Hulu profiles, so I got another Hulu account through Sprint (since it’s free). This should be so simple, but it’s making me regret ever getting and Echo Show.
I heard amazon employees are stalking us with our Alexa’s on the news, is this true?
Alarm doesn’t work 1/5
It’s late. I’m tired. I’m mad enough to waste time on a review. This app is slow and tonight the alarm tab won’t load. I hate this crap!
Spotify won’t work 1/5
When I want to connect to Spotify, the button it unresponsive. All other music buttons seem to work except Spotify, please fix this!
Alarms are completely gone 1/5
Does anyone test these updates?
Alarms not working any longer 1/5
I don’t know what is going on with this app but since last week I can’t control alarms from other devices. I used to do it before.
Not Skipping 3/5
Anytime we play a playlist or any list of songs and tell Alexa to skip, it turns into a repeat of the song then won’t skip within the app either. Works great doing any other thing, but refuses to skip.
Still Better than Siri, and Always Improving 3/5
Alexa devices are so much more affordable, so we decided to try them and most of the time, things work really well. We have an Echo, Echo Dot, smart thermostat, a cheap smart plug for an outdoor water pump, and Phillips Hue lights so far. It’s much more responsive than Siri and much quicker/smoother. The app works most of the time, but we’ve had to uninstall it more than once to fix issues. I get frustrated bc the Alexa commands don’t work in app so I can’t tap the button and add things to grocery list, etc, when I’m away from home, and I hate that it doesn’t shuffle Apple Music playlists or only plays the first 25 songs from my “station” rather than shuffling all of what’s on my account, but these bugs are to be expected when first allowed access since Apple keeps things on a pretty tight lockdown. I’d like to see more integration in the future, especially with my Apple Watch which currently doesn’t have any kind of Alexa watch app. There are things both Apple and Amazon can do to improve, some of them no brainers (like allowing devices to be part of more than one group - I should be able to have music play Everywhere or Upstairs and not have to choose only one group, or allowing timers and reminders to go off on all devices if we want, etc.). Overall, it’s emerging tech still and since we have added many more devices we are going to keep it and work towards solutions - it’s still a huge help to automate things like turning off lights and turning down the thermostat when we leave, etc, and be able to check on it at work in case of issues.
NO MORE PODCASTS? 2/5
Lately, Alexa had lost the ability to play more then the latest episode of podcasts. That was horrid enough. Now, I can no longer get ANY podcasts whatsoever to play. Even if you ask it to pick one on it’s own, it ends up saying they are unavailable. It was one of my main uses of Alexa, and I frequently liked skipping to previous episodes. Besides podcasts, it has generally been getting buggy, wonky, stupider? It’s hard to describe without thinking of other specific examples at the moment. It has all been quite a source of stress for the past few updates or so because I it used to be just fine for me, for the most part. It’s terrible that they can’t keep it working at a minimum level of consistency. It is supposed to be an assistant.
Next Day Update:
I went from 1 to 3 stars because it seems to be working fine (again) so far. Maybe they had to see how screwed up it was getting, then had to make it worse temporarily while they fixed it. Who knows? Podcasts work right, as well as other stuff that was going bad. So far, so good. Let’s put it that way.
I dropped it to 2 stars and I am considering giving it one again. The partial definitions crap is getting extremely annoying. At some point, they had the brilliant idea to make you have to ask over, and over, and over again to continue the definitions for words. Half the time or more, it’ll think you said to continue with a similar sounding word and just start defining that instead. That is just straight up moronic. Where is the A.I.? It used to be pretty much fine. I like the devices, but they are ruining the software. It really deserves 1 star until it can give you all definitions until you tell it to stop. Getting a Wikipedia entry is like pulling teeth. It constantly asks if you want it to continue with each paragraph. How about fixing that too. Is it an idiotic feature you didn’t warn use about that you need to opt out on in the settings or what? Have programmers use the devices at home so they can see what they are putting the users through. Alexa use to be great compared to this.
Alarms & timers broke in latest release (fixed) 3/5
By Choons Choons Choons
I enjoy the app overall but the last release broke the alarms & timers section so you can no longer manage either of those.
Edit: latest update fixed the issue, so I updated my rating
Alarms are back 4/5
Update helped. Thanks!
You can no longer control your alarm from the app.
Bad update 2/5
By Ames high
Since the last update all my alarms aren’t visible and now I can’t change or add an alarm through the app. Please fix this ASAP.
Bug bug bug 1/5
My echo refuses to connect to Bluetooth and no longer recognizes my voice, it’s so frustrating
Worse than before 2/5
I didn’t notice any bug fixes, on the contrary, I found even more in this new version now. 🤦♂️
Great product, horrible app 1/5
After a million iterations still a cumbersome app. Amazon with its billion employees can't sort out a GUI. Unbelievable. must do better with the app.
probably one of the most unrefined app in iTunes.
visuals- non existent,
App Setup- tedious, with multiple layers.
Sure it's a 'voice' product, but if you have to support with an app, do a decent job.
Loved it 5/5
This app has helped my family around are house. It has also made life a little more enjoyable.
Video Call Annoyances 1/5
Screen dims during an active call. Forcing you to always press the screen to get back the original brightness level/prevent lock screen.
😣 Unable to set an alarm throw the app 1/5
We are enable to set an alarm for Alexa Echo
App stopped working 1/5
By Bye Bye WW - Hello MFP!
Updated Alexa app yesterday. My phone is up to date. WiFi is enabled.
Now my alarms have disappeared from the app. The ability to set an alarm or time has disappeared as well. No “+” Button has disappeared so no way to enter a new alarm OR timer from the app
Please fix. Very upset as I manage my devices from my phone remotely.
Always buggy! 1/5
When it works it’s a great companion. But on my iPhone it bloats up to 5 gig in size and I have to delete and reinstall.
There always seems to be something buggy. Now I can’t edit, view, or create alarms via the app. This happened after an update to fix bugs.
Alarms missing 2/5
Ever since your update today I can’t see any of my alarms. Please fix, it’s one of the few things I use this for.
I’ve never written an app review before but the lastest update completely screwed up everything with my Echo Plus and I can’t do anything with it now because it won’t connect to the internet and I can’t use set any alarms or timer. FIX IT NOW.
Usable but pretty bad 2/5
I feel like there’s no excuse for this app to not be great...but it’s so slow, buggy and a bit clunky but so essential to having a great user experience with owning an Alexa device. Visually, the color scheme is quite the downer also.
I’d love to see them redesign the app entirely and improve its performance.
Can’t add alarm 1/5
Attempted to set an additional alarm for my Echo Spot and noticed there was no longer an add button. Plus my previous alarms were gone. Checked for updates and low and behold, it had just updated. If not corrected during spring break, I will delete it. Horrible app...
Cut the crap 3/5
Seems like anyone and their mentally challenged dog can get a “Skill” on Alexa. Most of them are terrible! Be great if they could remove the crap. Also extremely annoying that the go back while searching makes you start at the top of the never ending list that you spent ten minutes scrolling through.
Update cause no internet on LTE 1/5
I can’t use Alexa on LTE anymore, and I use to use it. Most days I don’t connect to my WiFi and leave my phone on LTE so I know it used to work. Now I can’t even access my devices without using WiFi. It might be the app that’s causing LTE not to work. Fix it.
Great app 3/5
By Minecraft player 1023
Everything works absolutely great. My only complaint is that I cannot change my Profile phone number in the app without having to call customer service. Amazon please read this and fix it. If it is possible.
God awful 1/5
From day one after downloading it (two years ago) this app has been horrible. Slow, buggy, and all around poorly designed
By Chris 23456
It’s great that it supports Apple Music now , but why can I not just scroll through the list of all my songs on Apple Music. It’s like it picks and chooses which songs are out of my many songs it’s going to play. And I have to keep going in and out to get a new list till I see something I want to play.
Alarm Button 4/5
Can’t add alarm or Timer manually.
Really bad 1/5
Besides the fact it’s confusing, its just bad. Frequently doesn’t show all Alexa devices even though music is playing on it and of course the music playing on the group us not what the app is showing.
Particularly when playing music, selecting by voice just doesn’t very good unless you remember exactly the name of the playlist and even then it picks an album or artist with the same name.
It continues to show new devices discovered eve they were discovered months ago.
The app makes it extremely hard to load only specific contacts. As has been reported, it decided on its own (by misunderstanding what I say) to call one of my contacts.
And what is a “preferred speaker”? Doesn’t say anywhere and doesn’t play on the device by default.
Why are “skills” needed for some of the most basic functions.
Unfortunately I had already bought into the Alexa spectrum before Google came out. I like Alexa devices and especially the price but the app is just terrible.
Hey it need some serious fixing with everything it starting to act really weird thank you it doesn’t blimps anything now with every I have on it
Needs a lot of fine tuning 1/5
When manually setting an alarm, the time and date jump too much when scrolling through the spinner. Please fine-tune this so it doesn’t jump around.
Broken alarm and Bluetooth with update 4/5
By LostIn PA
Okay. I changed my rating to a 4. I got the functionality back after reading another reviewer who said they signed out and back in and the functionality returned. I did that and now have alarm and timer functionality. Thanks fellow reviewer!!!
Please fix this. I can no longer set my alarms via the app nor timers. Both are quite important functions that I’ve come to rely on. Also, with this update I can no longer connect via blue tooth to my iPhone. I’d appreciate it if you could get that back for me too. Once you restore these functions I will change my rating...thanks much, looking forward to a speedy fix.
Why can’t I set up the alarm after updating 3/5
:( reminder - yes, alarm - nah
Don’t update if you set alarm through the app 1/5
I always used to be able to set an alarm from the app so as not to wake up my sleeping partner. This update does not offer any way to do so. There’s no plus sign nor previously set alarms, as was the case before. Both dots do not have alarms available, although I can set them by voice command(but atill can’t see them within the app). This was an important feature for me which is totally broken with this update.
Very buggy 1/5
Alarms setting doesn't show at all on the app anymore and the app doesn't seem to communicate well at all with Alexa.
Please add Siri Shortcuts or at least a quick way to view shopping list