So buggy and slow, device page never even loads 1/5
I’ve never ever left a review no matter how bad my experience was but wow just wow. This app maybe the worst experience ever
Can’t set up hunches 1/5
By Karen needs her coffee
I live in a newer neighborhood and when trying to set my location it doesn’t recognize my physical location to my actual address. It places it about a mile away. It showed it was using Apple Maps which I use and does recognize my address, but nothing I did allowed my address to be set up where it matched my actual home location. So I won’t be using this feature. For plugs it’s not allowing me to set up time for it to turn on and off like it used to. I know have to manually go into the app to turn the plug on and off or ask Alexa.
Poor integration 1/5
By helpful user 9418
Devices not showing in app and have to do setup steps every time I open the app.
By old cermugen
Some routines are difficult to use
So dumb 1/5
I’ve had Alexa since it started, and the thing has barely gotten smarter. It may have even gotten stupider. Do you put any thought into developing this? There are so many useful things Alexa should be able to do, but y’all seem to lack the imagination to implement it.
The app quality is gone to zero now 1/5
Can even load the devices tab. Nothing shows up. Stuck with this crappy investment
Alexa is all over my home. 5/5
Anticipating delivery of my Alexa Show this week, and learning the benefits of my new tech toy! Otherwise I’ll be pulling my hair out😱.
Time zone 1/5
We can’t seem to be able to change the time to a different time zone
Continue to be hacked. 1/5
I like the product and what it’s capable of doing, but what I don’t like is that I’ve had two Elexa products that were hacked, and then expressing or responding two questions that were not asked.
Went from great to awful 1/5
This use to be a a amazing app and now I can’t even see my devices horrible
Deaf & cognitively impaired this p.o.s. keeps breaking down.
So buggy and crashes 1/5
By Is this a test?
Please fix this app—you’re sending rockets to to space, you can make an app that doesn’t crash.
Is sometimes really stupid beacuse when you say “alexa playspotify playlist and then you say the bame of your playlist it plays some random playlist
Amazon fired the Alexa staff 1/5
And the Alexa app is now useless.
Did Alexa die? 1/5
The Devices page on the app is frozen solid. Cannot manage any devices. Really puts a damper on Black Friday purchases for the smart home. I was told that this would be fixed 48 hours ago by Amazon, but unfortunately it hasn’t been addressed. If I cannot manage my devices under the Alexa architecture, might need to switch to a more reliable voice assistant.
Doesn’t always work to use devices page.
Same story 1/5
App tries to restart the setup process every time I open it in iOS 16. What’s your name?…etc.
DEVICE LIST 1/5
DEVICE LIST WONT LOAD, BROKEN FOR MONTHS. CURRENTLY LOOKING FOR A NEW PRODUCT
This is not good 1/5
I haven’t even had my Echo for more than an hour and the app and actual device is so frustrating I want to return it already 🤦🏾♀️
New To Alexa 5/5
Just trying to learn to use Alexa and having so much fun!!
Terrible and frustrating app 1/5
This app is so frustrating. Everytime I go to use it, it takes me through the whole setup process even though I'm logged in. Additionally, my device screen is blank, so essentially renders the app useless when I can't see my devices.
No Geeni Camera Support and IPhone SE2020 1/5
iPhone SE 2020 does not like the app and Genni cameras do not work or discover.
Pairing is a nightmare most times 1/5
My devices suddenly unpaired and now it is not pairing again
Stupid program 3/5
This stupid program is asking me for my Apple ID password and when I give it it says they don’t recognize this person. This is a stupid program!
New phone-device tab not working 1/5
I got a new phone,iPhone 14 pro, and the devices tab on my Alexa app will not load. iPhone is on the latest software version and I uninstalled and reinstalled the Alexa app. No success the same result with a blank device tab.
Stuck discovering devices endlessly on iPhone 1/5
By Anonoy Mouse
Even following a reboot got stuck in discovery, despite 45 sec estimate, for over an hour. I
Setup on iPad instead and had difficulty with discovery there too, but it eventually worked. Back on iPhone still not showing or discovering devices. If my iPad found them why not my iPhone? IOS 16.1.1 on both.
Slow slow slow 1/5
Can’t get a dang thing to load. Can’t get passed the connect a device stage because that part of the app remains frozen even after restarting my iPhone and sitting next to the Wi-Fi router. All my other devices and apps are having no issues
Review for f Alexa 2/5
By The Best picture-saver
Very taxing to get items set up. Easier to keep routines and alarms on my phone. Every time I asked Alexa the dad something, she said she didn’t understand or could not do that.
The worst set up experience 1/5
By Souljourner truth
It would not allow me to enter my Wi-Fi information, so It just stayed stuck in set up mode.
I’m sending it back for a refund. What a waist.
Amazon Alexa 5/5
By kenneth bruce 123
This is the best thank you for making this
No Echo Connect Support 1/5
Cannot connect my Echo Connect. Alexa app directs me to use a computer with Wi-Fi capability. Doing that results in a message identifying which browsers you must use. Tried all of them. Same message even when using one of the identified browsers.
By Coupon ! sonielyoue
The device page will not populate for me. I have removed snd reinstalled and still nothing.
App issues 1/5
Same complaint as many others. The app is not working on my Apple 14. It keeps asking me to set up the app, and will show none of my connected devices.
Difficulty Understanding 2/5
I was born in Southern CA, raised in Salt Lake City, Utah. English is my first and only language, and yet, my Alexa has trouble understanding me. I feel like my Alexa has a hearing problem and their hearing aid batteries are low.
Does not enable any music
Alexa delays a response or doesn’t respond at all when asked a question. Also it won’t play May Sirius XM stations when asked at all. Very frustrating
Devices tab unresponsive 1/5
The devices tab needed to function the Echo is completely useless. Nothing loads, ever. All I see is a compilation of grey boxes on my screen and nothing happens. Going to look into getting a refund because this is totally unacceptable. Defeats the purpose of a smart device 100%.
Photos that I don’t want kip rounded 1/5
By Just can't used
I don’t want
Devices screen won’t load, unable to set up 3/5
I’m stuck on the Devices screen and it won’t load and allow me to add new devices. Can’t set up my Alexa. Delete app and redownloaded but still stuck.
As of 11-27-22 still can’t use app 1/5
The app still can’t get past the “pronunciation” screen and even if I skip the devices screen doesn’t work. This affects all my devices on iOS 16.
Sorry Something Went Wrong 1/5
Can't do most of the app actions. Keep getting "Sorry Something Went Wrong" error.
So I put my name as butthole I come in the House and say hi and my echo dot says hi Beep beep 5/5
By What my echo? Dot calls me.
So basically, I set my echo dot up so when I come inside of the house he will say hi beep beep
Devices tab is bugged 1/5
Thank god more options at least allows you to add devices. I can’t add or manage anything through the device tab on the application
Works most of the time 3/5
By Tom Gt3
Seems to have about a 60% success rate on getting the system to do what we want it to do. Missed commands, misinterpreted commands and can’t play Amazon music at times is frustrating. Better than Siri but that’s not a compliment.
Won’t connect at all 1/5
Tried hard restarting on every device and still no wifi connection, the app doesn’t even load device page to manage issue. Feels like waste of time and better to just Bluetooth everything anyways since it relies so heavily on other things
The title explains itself
The music good
Adjusting Sound Settings 3/5
By Special olympian
Since the latest update, I’ve not been able to adjust device sound settings in the app.
Amazon music unlimited “certain moments call for specific songs.” 2/5
Or whatever y’all say when you request a certain song or artist. When I bout my Alexa that’s the main reason I loved it so much. Now I have to pay to hear what I want to hear? It’s bullarcky.