No Smile 2/5
By 5CrittersMom
I lost access to Amazon Smile when I added the shopping app. Directions say you can select it under settings, but it isn’t there as an option to choose.
Hate the new iPhone interface with the menu bar at the top 1/5
By SanDiego92103
So much wasted space with this new interface. Please put a settings option to go back to the prior one
Terrible 1/5
By Talkeetna21
This app is a absolute joke just like Prime
Nothing loads 1/5
By styvie35
When I go to the app and try to look at anything I keep getting the dog pic saying something went wrong. Fix the app please!!
Broken item couldn’t return 1/5
By sexiriri
I ordered a candle that I opened and the glass was shattered couldn’t get anyone to assist me in replacingMy item so I went in the customer service to do a chat and it directed me right back to where I had to choose West wrong with my item so now my item is has not been returned or replaced or refunded.So now I am out of an item and out of the money I spent for the item.
Best shopping app 5/5
By deontestanley
This the best shopping app I use I really recommend this app for shopping for everyday needs
Horrible 1/5
By OgdensburgGirl
Everything I received from this app came from China & didn’t work!! Don’t think I’ll ever use it again!!
Amazon 5/5
By Shaydon Stickels
App is amazing, so easy to shop and the delivery is great love Amazon so much
Love Amazon! Have a request... 5/5
By breeanne1974
It would be nice if we had a section for returned merchandise so we keep up with them and ensure we get our money back. Also, a way to cancel a return. Sometimes we change our minds. Thanks for all the greatness!
Ladrones 1/5
By Faninga
Pagó por la membresía prime para nada porque tengo que esperar casi 1 mes para mi artículo
Disappointed customer 1/5
By thecompany#sucks
This was my first order and they took my $280.00 and only delivered some of my items purchased. I placed the order in April and I’m still have not received the merchandise. When calling no one answers the phone and my order status says pending and contact the vendor. Well I feel I didn’t order from the vendor and the vendor didn’t take my money. So I should be able to speak to someone at Amazon. I will never order from this company again and will be filling a claim with the BBB.
Mehh 2/5
By Natttttttttttttttttyyyyyyyyyy
Used to be a great website for shopping with prime (comes fast) but now everything I purchase they keep moving the day forward a week! So I have prime and it takes 2 weeks for each product to arrive . No thanks.
New layout 3/5
By .,.,,.,.,.,
The new app layout is horrible. I prefer having everything I normally use to be at the top of the screen instead of at the bottom. It’s very clumsy and not user friendly. I’ll give 4 stars for the app but 2 stars for the layout.
Worse with each release 1/5
By Apple dev.
This app just keeps getting worse. Tapping a link in an email launches the app but produces an empty view. This happens on tracking orders, viewing question and answer logs for product inquiries, etc. I’m running on a newer iPad. You’re better off using your favorite browser and going to Amazon site directly.
#1 App 5/5
By nana EMC
This is one of the best apps ever , and if there is ever a problem they are all right on it . Awesome job amazon and thanks for such a wonderful shopping app
No longer worth it. 1/5
By Fparada2
I have been a Prime member for about 10 years now, and I will no longer be shopping with Amazon after what happened this month.
My last 5 orders have all had major issues. One order was actually directly handed to a package thief by the carrier because the thief claimed he was me and the carrier didn’t think to check for and ID. Another was delivered in damages condition.
But yesterday and today were the final straw out of these events. Yesterday, I called because one of my packages was marked as delivered but I didn’t get it. They told me it was an incorrect update and that I would get it today. So, I lost faith with their delivery service because this was the 4th package in a row that had issues and request that they cancel my following order.
That order was $200 guitar. The rep told me that they can’t cancel it and that I just had to either accept the order or return it at my own expense because it was a 3rd party seller that Amazon didn’t communicate with.
I spent over 2 hours on the phone until one supervisor agree to directly call the seller and had them cancel it through UPS directly to cancel the order and give me a refund. Okay, fine. I shouldn’t have to argue with a business for a simple cancellation/refund when processing was still 3 days away to begin with, but fine.
Today, I received a notification that yesterday’s order had been delivered yesterday (not today as I was told) and I saw that it was delivered to the wrong home by the picture they posted. I contacted customer support and they were incredibly rude. Two reps hung up on me, and the third offered me a $10 kindle e-book gift card as an apology. I didn’t accept it for obvious reasons.
So, I am officially done. I have one more order that’s out for delivery as I type this. No matter whether I ever receive it or not (I’m not sure if I will at this point) I will not be ordering off amazon again.
Amazon is amazing 5/5
By josey nail
I use Amazon to order practically everything! They are beyond reliable!
Customer Service 1/5
By crotech
Amazon delivery driver cannot read. Continually delivers to wrong address. The reason I do not like this app!!!!! trying to resolve customer service issue near impossible. When I finally get Amazon logistics services on phone I cannot understand what they are saying after 30 minutes. A clear and precise customer service resolution portal to contact Amazon must be implemented‼️‼️‼️
I do not like the new app 1/5
By Klg908
I tried to process a return and I chose the wrong locker to drop off the return and I was unable to cancel the request and talking to a representative can be frustrating cuz they don’t listen
Please go back to your pervious app
Amazon review 5/5
By benava777
This app is so amazing I love it!!!! I can buy anything I want without going out and getting it.they have literally anything u want so u can buy. I rate this app a 5/5
So irritating 1/5
By PrettySavageP
I really used to love the look of this app !!!!!
but now after the update I hate it when searching for items you cannot change from grid to list mode anymore there’s only an option for grid mode and I hate that .
when searching through my list of things it only lets me go about 4 to 6 down the list before it starts messing up I do not like this new app update it’s really getting irritating I want the old one Back or I don’t think I can use this app anymore please fix .
And I’m not even talking about All the other things that are wrong too much to type.
Not very user friendly 2/5
By Staszekfire
I want to change my default shipping address, but Alexa says she can’t help or even tell me where to go for help.
Amazing shopping service 5/5
By marangie velez
I love everything about it i use it for all my purchases for my son for me even my house
LOVE ITT 4/5
By It wasted my time
Theres so much things that interest me that I like and how some things are cheaper. And the shipping is great ordered some things and my package wasn't damage at all! 😊
Censorship!? 1/5
By jeff in Ferguson
Is that too strong a word for what Amazon is doing? Refusing to allow voices not of a liberal/ progressive bent to be shared to the millions of Amazon customers? Are you afraid our feewings would be hurt? Our minuscule (in your assessment) minds blown by a position that runs contrary to your selected correctness? The occasional good deal is simply not worth the price of admission. Count me OUT
More home page feedback! 3/5
By stupersmart
I’m not a woman, and yet I constantly have women’s clothes advertised to me. Could I please have the ability to remove certain suggested content?
App not showing item images. 1/5
By MillenialDragonite
I havent been able to fix this issue. Each time I look up an item i just get nothing but blank pages on my iphone. I think when I updated the Amazon app this happened. However Amazon has yet to put another update to the Amazon app for a very long time.
AWESOME!! 5/5
By TheRealStoryIsHard
I love EVERYTHING about Amazon. How it gets to your house so fast, the great & trendy items, the low prices, free shipping, EVERYTHING! This is definitely 10x better than EBay, or any other shopping app! You can save things, too! I just love the possibilities you can do with this app! I just have 1 suggestion! So, you can basically only get it delivered to your house. Which, I like, if you’re feeling lazy and just want to get it there by-truck, but, I think it would be cool to add an option where you can select where you live, and when your finished shopping you go and pick it up from their house. That would have been good, but it doesn’t take away any of the greatness from Amazon! I’d totally recommend this app to everyone I know! Anyway, if there was an option to add over 5 stars. I’d definitely give it way more 💕💕💕
Sincerely, a person who loves your app <3
New UI - No Sharing Button on iPad 1/5
By jfm429
Amazon has removed the sharing button on the iPad app, which means there is no way to share a link except directly to a social network. Note that it is still present on the iPhone, but on the iPad specifically the button has not been implemented.
The location of the share button is ridiculous anyway, since Amazon seems to be allergic to Apple's UI conventions. Just do it the way normal apps do it and you wouldn't have this problem, Amazon!
Worst app - Unhelpful design 1/5
By srogoff40
Whatever idiots wrote and designed this app should definitely be fired. It’s the most unhelpful app out there. No one considered the customer in the process. Beyond clunky and definitely not 21 st century.
I hate it!! 1/5
By Makayla The Tik Toker
I hate it, I first loved it and now I hate it because you deleted all my stuff in my cart that I was getting this years and it’s gone, maybe if you wouldn’t have deleted it all I wouldn’t have left a bad review 🙄
Amazon 5/5
By cnxonsnaianxncx
Best shopping app ever
Terrible 1/5
By ejp32789
The new version of Amazon shopping on the iPad is so bad, I don’t know what Amazon Thinking!!! It went from the best app on my iPad to the worst.I hate shopping on this new app!
Previous Version was MUCH BETTER! 2/5
By JohnAvatar.com
I do love Amazon, but... the app has gone from good to VERY ANNOYING!!!!
ADD A "VIEW ORDER" button in the bottom nav bar!!!!
The previous version I could view and track my order right from the app start. This one opens at a STUPID LOOKING new home page (annoying) and I have to select my account, then select "your orders"... VERY ANNOYING!!!!
And overall, the previous version was far more user friendly, this one is very bad!
AMAZON... AT LEAST ADD A NAVIGATE BUTTON AT THE BOTTOM NAV BAR TO "VIEW ORDERS"!!!!
And, Amazon, if you need help with that, I am an App Developer and could add that feature/button for you in a few minutes!!!! AS WELL AS I could provide FAR MORE USER FRIENDLY feature advice to you!:)
JOHNAVATAR.com
USA 90402
Used to be a great company 1/5
By BigPaulieF
I go and hit brick and mortar stores- F them
Fail 1/5
By Lizabeth Rodriguez
Amazon logged me out this morning. I ordered something and it hasn’t arrived. It doesn’t let me login back to my account.
Needs better categorization filters 3/5
By hebahahvwhajs
Sorely disappointed with the myriad of search results that have nothing to do with my specific product searches. Amazon needs to work with manufacturers to make sure they are putting accurate descriptions and product titles. I hate when I’m searching for a generic “women’s white pant” and every single color of the rainbow in every available size and style (including shirts?) shows up.
Cancellations 3/5
By DspOsp8
When canceling an item besides ‘contact seller’ is there not ‘cancel’ button on the app?
ON A KPOP SHOPPING SPREE 🤠 5/5
By jihyobubu🤠
NSSLKSJDIDDIDKOSOEODOD MY SISTER BROUGHT ME A SUPERHUMAN ALBUM ONLY FOR $14 IM SCREAMING RN OMBJDIDJD I CANT WAIT FOR IT TO COME 🤠😌 THANKS AMAZON 🤠
Annoying “new” features 1/5
By girlfriday414
The search results now on pages is annoying as hell. Bring back endless scrolling of the search results!!!!!
In the customer reviews picture gallery when you click on a picture and then click “Back”, it brings you to the very top of the gallery instead of taking you back to where you were. VERY ANNOYING!!!
Amazon Smile???? Or BS? 1/5
By SkpTiK1
It’s nice the be charitable. Amazon is NOT. Amazon Smile is total BS. Impossible to sign up for, it shuts off every 6 months, and my guess is that they raise prices to do it. If you want to give back, give back. If you want to look good by scamming people, you should be ashamed of yourselves. 200mil? Prove it. Plus, that’s a drop in the bucket. Buy local, support your fellow Americans.
Amazon Whole Foods iWatch 4/5
By summit2021
I hope There is a solution soon so you can add the QR code to the apple iWatch.
I frequently go to Whole Foods without my phone since I have my watch but it frustrates me that there is no Apple Wallet card available for me to load up for Whole Foods
App update is completely buggy 2/5
By GreenPlanner
New update is terrible on my iPhone X. Searches have incomplete results. Example: I was just searching for a Schwarzkopf conditioner and it kept showing no results. I went to my laptop and got hundreds of results. Also, When I make purchases I’ll reopen my app later and they’re back in my cart, so I have to go back and verify that the purchase went through. If I can’t search properly what good is the app?
Can’t get Whole Foods to work here 1/5
By G997NFC
Ridiculous. Doesn’t work. Fresh hot here either. Need to fix.
Terrible app 1/5
By sideslashed
Inconsistent and causes headaches. Cancelling my prime thanks to this stupid app costing me time.
Dark mode wanted 4/5
By richsarkis
Hi Amazon. Add the option for dark mode please
Failed purchase 1/5
By Tangent259
Can’t process a simple debit card
IPad app is terrible 1/5
By dpletcher
This app on the iPad is so poorly written that it truly has me considering cancelling my Amazon subscriptions
Amazon ❤️ 5/5
By ARF1991
Amazon is my "go to" for the majority of things I buy! The prices are great, just make sure to read the product details before purchasing! You can't go wrong with Amazon!
