Now that Amazon has Tripled its Fees for Delivery it’s no doubt that they are sending a clearing message to low income users, minorities, senior citizens, low income users, ect …. They are saying that they don’t want your business.
Search function is trash 1/5
The filters are garbage. Can never find anything I need.
Request to App developers 4/5
Please add a dark mode option so it’s not so bright, looking at the white background.
How do u add to lists now ?? 2/5
wheres the add to list option ???
changing payment method glitch 1/5
whenever i try to change the payment method, it glitches and exists the checkout window
Updating my phone number 1/5
Impossible on the app. Impossible to get through to cs not hap hap happy
iPad tracking order not working 2/5
Unable to track order on iPad. Error msg (CS11) saying sorry something went wrong and you’re working to fix it. It’s been like this for days now. Unacceptable.
Shipping box, inadequate 1/5
By Mount Holly guy
Although I specifically requested that the box full of advertising be put in and Amazon outer box. Although I got the package, it could’ve easily been stolen by any idiot who checked the price on your website. Anyone could see that this was a $200 item. Amazon got lucky this time.
I need help to get through the glitches 2/5
Anyone notice that Amazon is having a meltdown? I experienced the following problem.
The Amazon changes to its sales platform have proven to be a complete failure. I did not receive an order. I was told the transaction was pin less the refund use have to be processed in a different manner. My card is a visa debit and does have a pin. The check out process didn’t didn’t ask for pin to complete refund. I asked but not allowed to speak with advisor. The fee was over $50.00. I have had overcharged, changed delivery date and delivery fee plus my taxes were higher. I was subscribed to PBS documentary but everything thing fell apart. I like documentaries put found my checking account was getting charged per documentary watched. I was unprepared for per view fee leading to my checking account over drawn due to $20.00 OD charge. She didn’t Ofer to help. I talked with her supervisor about my concerns. I explained the error and resulting OD penalty. I also explained the DDA statement was both inaccurate and incomplete for a RegC ACH transaction. His reaction was indifferent and sent me to an another department, no resolution . I reviewed my Amazon transaction account to find an outstanding $50.00 purchase transaction . I tried to find out where the refund was in it refund process. The Amazon transaction information was also incomplete, inaccurate and with a means to get help. I just am stunned by the unprofessional manner of mismanagement with in the Amazon Organization. Employees are are unprepared, don’t keep a summary of transaction error for follow up. I had to pull teeth to receive a summary recap of our conversation. Even worse I have no idea how to follow up to ensure the billing errors are corrected.
Worked on von until recently. Pathetic. “Still Loading………….”
Needs a visual refresh 4/5
It’s a fine app but I really wish it looked a bit more modern. I’ve never been a fan of that pale teal.
Very convenient and peace of mind 5/5
Amazon make it easy for their customers to return products they are not satisfied. And you get a free shipping with Amazon shopping above 25$ plus.
Won’t let me review the items that I PURCHASED. Funny part is I didn’t even get the right stuff either. Jipped out of money & product. Nice 🤡
All of amazon services are great it’s almost like the plane drops my merc onto my front door ik Wish needs to take notes I have forgotten I order merc off them and I mean it’s my birthday at age 8 yrs surprised when the package shows up open it like oh snap, I remember this..wow there no Amazon even returns are easy and prime is a no brianer. Thanks Amazon employees u guys ROCK IT..MY FIRST EVER ***five••••• review ever in my life,, But AMAZON IS 5•••••s
Korea version plz 5/5
By Finn Kim
Awful support 1/5
By Who Wants Pie?
App makes it nearly impossible to bypass automated return options and communicate with an actual person - worst support of any retailer I’ve dealt with ever.
Shipping delays or no product at all sometimes 1/5
I’ve been waiting on a product for weeks with 5 delivery days come and gone. When I contacted customer support, they said that the product was out of stock. Why would you continue to give me delivery dates when you have no product. Super frustrating and a waste of time.
Amazon continuously changes the way to contact customer service. They know they are doing it. Now I cannot reach them by phone or texting. I’m a prime member and that will change. They are frauds with elections and also to buyers. I hope the explodefraudalent
App scrolling is horrible 1/5
App scrolling is horrible the app doesn’t know where the screen edges are. It bounces all over. Fix your app so it knows different screen sizes
Make returns easier to find 4/5
By HATE STUBHUB
Make a “my returns” in the orders page. What a chore to try to find that individual line item for the QR code
Limited “Save for Later” view 2/5
By L154 M
With the latest app update, only 5 items on my Save for Later can be viewed at a time making it difficult to find an item to purchase. I would like to be able to scroll through my entire list without having to click multiple times.
5 stars 5/5
By MT 😁💕
It’s amazing.Has everything you need.If I can’t go somewhere to buy the item I need, I can find it on Amazon.
So many 1 star reviews yet 4.8? 1/5
I’ve seen some online lies but Amazon you are the clear winner. How can you have soooooo many 1 star reviews yet maintain a 4.8? Funny the app has fake reviews just like your cheapass Chinese “from our bullsheet brands made by 7 year olds in countries you’ll never visit”.
Please allow printing a receipt from App 4/5
The app is good but i don’t want to go to a P.C. each time to print an invoice (receipt). Why is this feature not available on the App after all these years??
Fundamentally flawed 1/5
The app lacks a dark mode setting.
REMOVE AUTO PLAY VIDEOS 1/5
One star until the auto play videos on the home page and search results are removed
Adding payment 1/5
I add Amazon e-gift card $50 sent to me by a friend to my Amazon account to get Razer gold from Amazon, at first the account was put on hold and after few minutes I got a message with my account has been closed,
$50 gone and account also gone, can’t I add a giftcard send to me by a friend? Is that your policy or that’s how you steal people’s money.
I am closing my account and never to trade with Amazon again
By Just hgg he rhgf
I purchased a gift card for a family member. They didn’t give me the code to it and when I tried to look for the code, they signed me out of my account…
Dark Mode PLEASE 3/5
Almost every app has a dark mode except Amazon. It’s time to catch up to everyone else!
Amazon has a plethora of products and I am always able to find whatever it is I’m looking for and then some. My shipment is always on schedule and customer service is amazing as well!!
Sluggish since last update 1/5
Slow to load, then frequently crashes during checkout.
My gold watch that with see through the back is a great gift for men women
App problems 2/5
By 1 bery unhappy customer
Having major problems with the app with the recent update 1/27/23 the app won’t load anything ???
I’m going to cancel my Amazon prime 1/5
I don’t even know why I pay for Amazon prime because I never get my items when they say they’ll be delivered, and 50% of the time the shipper claims to have left my package but I never find it anywhere. I’ve had to be refunded for several items because they get lost in shipping.
I did not get my package it has been 8 months
Latest Version DOES NOT WORK 1/5
I have uninstalled several times, even called support and opened a ticket - probably threw that in the trash as its been weeks and no response. This on my iPhone 12. It was working fine before the last patch. I also have an iPad where the app works fine.
Prime magically re-subscribes itself 1/5
I cancelled my prime the 23rd, three days before my card was to be charged. They charged my card anyway, (with no subscription renewal confirmation email- but the cancellation email was there) and I had to cancel my subscription a second time. If I had not checked my bank I wouldn’t have even known. This time, after canceling prime again, I deleted my Amazon account—because I shouldn’t have to cancel a subscription more than once in 3 days, and I feel I spent more than enough money with Amazon that they shouldn’t be renewing a cancelled subscription without asking. I’ll go outside and do my shopping with local merchants from now on. I suggest everyone else do the same.
Dark mode 4/5
Recent update 2/5
The delivery map that used to say… you’re the next stop, etc was much better than what we have now. Bad change.
Amazon no longer worth it 1/5
You don’t get free same day or 2-day delivery anymore. There’s no overnight delivery options anymore. And now there’s a fee for ordering groceries for delivery. Time to cancel prime- better off shopping at Target online.
Drain’s Battery due to annoying videos 1/5
I wish I can turn off the videos that autoplay on this app. It’s annoying I want to see the product pictures not some annoying Tiktok video that has nothing to due with the product. It also drains the battery tremendously and I have a new phone. People want to shop not watch videos.
Love Amazon 5/5
I have been an Amazon member for a few years and I really save a lot of time and money. From Birthdays to Christmas and my daily life. I check Amazon before I purchase from anyone else. Thank u AMAZON💜💖💜♥️❤️
The app is good but…. 4/5
I enjoy the app but I only have one suggestion. When adding something to one of my lists I have to scroll and find the list I want. I think it would be awesome if you can search the list you want when adding something to a list. Since I have so many different lists.
By Isaac Bilton
Won’t track shipping progtess…keep getting CS ? Error
Poor service 1/5
By memiss maria
You people are charging on my account and I’m not ordering. Please close my account immediately whether I have one or two account your customer service would not help me. They don’t know what they’re doing. Please close my primary account whether I have one account or two accounts I do not want money taken out of my checking account anymore with Nevada credit union or TJ Max Master Card, or any MasterCard I may have in file on either account thank you. Have a supervisor call me. I’ve been trying to get a hold of a supervisor with no response. Today is January 26 at 10 PM.
No dark mode 4/5
By Dash gamer
There’s no dark mode so if you shop Amazon at night it’ll hurt your eyes so plz add a dark mode Amazon
What the heck 1/5
Amazon, all I have to say is what the heck. I loved using this app just a few months ago. I don’t know what update made this app wack or it’s just my phone but Amazon is almost impossible to use now!!!
Just the words on the home screen are disorganized and don’t have any specific font to them anymore.
When I search for something it takes FOREVER to load no matter where I am and when the thing I searched for DOES load it’s almost impossible to figure out what I’m looking at.
The item boxes are still there but there’s no longer a picture to show what I’m seeing and the text is the exact same as on the home screen, disorganized and completely different from the Amazon font.
Now I’m not complaining but I’m definitely complaining. As a big company I expect Amazon to not have problems like this especially for how long it’s been going on.
Now understand I JUST UPDATED THE APP. It has NOT changed. Amazon, please make another update dedicated to fixing this problem, I am NOT gonna put a $100 GIFT CARD TO WASTE!!!
In love 5/5
I love this app, I've been using it for four years and it has gotten me out of trouble, it's just doing things with time and it saves you. No order has failed in quality or size, at least for me