We love it 5/5
By ikiss men
Me and my wifey thang go here alllll the time. Always clean and always friendly. They do need to keep the nachos coming tho. Been a couple times they were sold out but it’s ok. Everyone loves them
No customer service for technical issues 1/5
By samgfihsweyhcxd
There is no proper customer service to technical issues
In love 5/5
By VinceDaDonG
Incredible
love it 5/5
By morganruble69
love the app it’s makes everything so easy!!
Clean and accommodating, almost all staff friendly but you know teenagers WiFi doesn’t work at all 4/5
By DougDaSlug
Wi-Fi doesn’t work
Horrible 1/5
By 2023Gee
Nightmare dealing with “AMC Dine-in Sunnyvale” don’t do it!
Bug with A list and buying multiple tickets 1/5
By Spanxsy
A-list not applying when buying more than one ticket. Charges me for two tickets at full price instead of just one full priced ticket. A list should have covered the other one.
Suspend A list 1/5
By AJtheSquid
Can not find where to suspend my A list monthly subscription
Best Company In the World 5/5
By Jrey88
Best Company In the World
Glitchy, no Apple Pay, payment errors 1/5
By Rambolator
This app never fails to disappoint me with payment glitches and lack of Apple Pay support. Please fix it!!!
Terrible 1/5
By Chrlish
Just downloaded the latest version and it doesn’t even open anymore .
Says my phone is support but when the app is clicked, the AMC screen comes up and then goes right back to the iPhone home screen. I have even tried deleting and reinstalling.What a bummer as I can no longer use it.
AMC fresh Meadows 3/5
By Rosebugs35
They made some changes since I went last. The Nacho Cheese sauce is horrible, seems like they are going a cheaper route and you can literally taste it. The seat bottoms are not visible while watching 3D movies, your unable to see the buttons as the lights on the seat turn off. Staff was great she was alone in the beginning and managed to do the best she could until help came in.
Amazing experience. 5/5
By Koro sensie
I love, clean areas, I am kind service.😽
Refund 1/5
By nextlevelpoop
I am calling for a refund and they woldent give it
food delivery doesn’t work 2/5
By ssangyi
let’s you add everything to cart but can’t show the correct showtime or theater line up
My experience 5/5
By Rendel45
I had an excellent time with my family watching a family movie out together. It helps to keep the family happy
FYI convenience fees 1/5
By elllB
Almost $5.00 extra when you order tickets online. I find this rather inconvenient.
App stopped working 1/5
By Wooma17
Doesn’t show movies or showtimes.
Worst app ever 1/5
By turnip.fitness
Very difficult to use. Prices for membership not transparent and just not a good experience.
We are loyal to AMC! 5/5
By SW flight attendant
Before the pandemic, we were at the movies weekly. Sometimes we eat before we go and just popcorn or we eat at the show. AMC has come a long way over the last 10years with recliners and good food.
Glitchy 1/5
By lora1960
The app works perfectly until you try to buy a reduced price senior ticket. Then, it’s glitchy as heck. I usually give up and buy regular priced adult tickets. Thinking they are counting on that.
Refunding 4/5
By sports player 99
Had a hard time refunding as the guest relations said that is how to switch seats. It was before showtime like he said to do but didn’t work otherwise everything else was good.
No food options 2/5
By MaggieMcL
Picked theatre so we could get lunch. Nothing in menu. Can’t preorder.
Works great 5/5
By Ferret.315
Love the app. So handy and easy to use. Pick your movie, seat, snacks and get your butt to the theater
Amc satx river center 5/5
By JSZuni
Much better experience this time around
The young lady @ the concession stand very helpful and nice and the crew attended the soft drink kiosk to refill my favorite drink (Mr.PiBB)
Overall I’m very satisfied
Soo freakin Awesome 5/5
By Mrkim86
The best movie theater in town! Great seats, great employees, and great movies!!!
No customer service! 1/5
By Cookie Scientist
This app would get 5 stars if there was a contact number for customer service front and center!
Apple Pay doesn’t work 1/5
By SeanCaroon
Apple Pay doesn’t work. Just a grayed out button that does nothing when you tap on it.
Stubs 1/5
By LDJinNC
Received an email that I was awarded $5 to my Stubs account but it’s not shown anywhere in AMC app.
Buy movies 4/5
By Alex idea
Can’t buy movies on this app
Customer service 1/5
By Hoss6654
I see why this company is borderline going bankrupt. There is no customer service.
AMC is a wonderful evening atmosphere 5/5
By Piper Brutus
Every moment I attend a movie in AMC I have a wonderful time. The theater is always clean and comfortable. I enjoy AMC very much
Needs Work 2/5
By KonoBandit
Listen I love AMC. I am an AMC Stubs member and watch on average 3 movies a week at the theatre. However, I cannot believe how terrible the app gets when a new MCU movie is on pre-order. Usually the app will be broken for a full day when any MCU starts releasing tickets which makes it impossible to actually reserve your showing for the first nights release. This time is even worse. The app has been broken for more than two days, and I cannot even access it to reserve showings for other movies that I have been wanting to see. This is absolutely ridiculous especially since you never see other services apps behave this way. Again I love AMC but this app definitely isn’t without major faults.
review for company itself — nonexistent customer service 1/5
By Tara Lanning
the customer service doesnt exist!!!! there is no one to help you. good riddance.
Charges 3/5
By Jilly5000
I was charged $24.99 twice. Trying to figure out why?
Missing points, incentives🤔 1/5
By ahsumm
Points missing, I spent $50-60.. my rewards do not reflect that🫤 please fix..
Read the fine print 2/5
By dhethtuuf
Just advising reader to read fine print. Refunds are allowed but app charges huge convenience fee
App 1/5
By 597530
I have used this app for 2 years so far I received 3000 points I have called talked with several attendants at the theatre with no help so no I don’t like your app
What a joke 1/5
By JC_Rich
How can you not be prepared for a pre-sale?!?! 2 hours plus trying to get tickets, 4 charges on my credit card and I still don’t have tickets. Such a joke.
Charged twice and order did not go through 1/5
By born2misfit
Tried to buy Antman tickets tonight and I was charged twice and tickets never went through. I also had my gift card balance taken out.
App glitches out a lot. I have fast internet and newest iphone..
Won’t open 5/5
By Lothield
I deleted the app from my phone because it stopped working. I re- downloaded it today and it keeps saying oops, and error has occurred. I can’t open it again. Why is this happening? Also, I am an Alist member and every time I go to show the QR code for the movie, the center of the code is solid white, so the worker has to enter the confirmation code in each time. This app is not working on my phone!
yay 5/5
By angelchokes
good app
Tickets 1/5
By BigLockz
I purchased tickets, but never received the tickets, but I was charged for them. It’s almost impossible to get a hold of anyone to fix my issue.
AMC is the best 5/5
By original box
The title says it all for me. I enjoy going to and watching movies.
Getting away from the house , forgetting about every day life for a few hours is great. The seats are comfortable. Going to the movies and watching on a big screen is what great.
Yo hard to u grade my membership 1/5
By Aleyandria
So bad service.
User friendly and rewards per purchase 5/5
By Ivankun69
This app is very easy to use with various methods of purchase. The cinema is really good and gave me more than expected experience. 10 out of 10.
Great service 5/5
By yvyace67
Great service. Clean theaters
Ads? 1/5
By 963267964
First, you pay for an A-List membership. THEN, you buy additional tickets and they actually subject you to actively interact with ads to complete the purchase. It’s disgusting.
Great Place 5/5
By SWARTZ2020
Love the Atmosphere, the Service, the Theatre!
