Thumbprint buggy 3/5
By member since 85
I like the app in general, but for the last few weeks I’ve been locked out with error messages saying their system is not responding and to try again later. I deleted the app and re-added it, same thing.
Also, the membership rewards gift wallet is hard to find, and that whole section of the app is badly organized. It makes it hard to shop with my points on the fly.
Love this App 5/5
Easy and accurate account information at the tip of your finger.
American Express 5/5
By Joliet Gil
Awesome service and very user friendly
Amex review report :- received excellent services , totally satisfied 5/5
A perfect card to have for any time or things you need in life that requires payment
Worst customer service 1/5
I had a bad customer experience I emailed couple times to Alison Romano but nobody contacted me
Great app 5/5
By Capt LK
Very refined. No distractions, easy to access.
Great app, would love to see more of the web experience integrated. 4/5
Needs a little more energy put into rewards management, but I would gladly return here to give 5 stars if that was included in a future update.
Used to love Amex until... 3/5
By Eddo's IPOD
They changed the desktop website portal and the mobile app is not as friendly as it should be . Moved most of my business to chase prime . 🤷🏻♂️
Helpful and convenient 5/5
I use my Amex for everything everywhere. It is an efficient way to organize and track my purchases and the customer service is polite and knowledgeable.
Excellent online customer service 5/5
They are very kind and full of patience. Reply very fast and accurately.
Five stars 5/5
I love this app and card! Thank!
La mejor 5/5
By Melo capital one
Intrest and I pay before time 1/5
By chatila 1
I always pay before time and for now you charge me three times intrest fees I don’t like this at all
App and account service 5/5
Lo mejor 5/5
Es la mejor tarjeta que he tenido, un interés menor de mis otras tarjetas, me gustaría fuera más bajo
Great app 5/5
Easy n fast to use
Instant charge notices 5/5
Because of this service I was able to detect a possible fishing expedition into my account. Kudos for this. Savta 15
Worst ever, not recommended 1/5
By akash no AMEX
Charged 400$ without any reason. Poor customer service. Vague and selfish rates. They will not survive . I could give them a zero
amex has the best app and customer services!!..they help me to boost my credit score!
Points are useless compared to Chase points 1/5
By Korean fried chicken 233
$10.99 booking fee. 25% cut when booking hotels.
American express 5/5
By SGT TONY C.
A great reward card to have so sit back and let The rewards Points add up. I highly recommend
This reward card.
A Happy User 5/5
I have had a American Express gold card for many years and have always pleased. I just switched to Platinum and looking forward to it’s benefits.
Great App 5/5
By chrt shshsh
Application loads easily. Functions quickly, and the support team is A1.
Buena app muy fácil de usar
Does everything I need. 5/5
By Fantastic book
Very smooth, excellent customer service, very responsive. No complaints.
Best off Best
By MacKinnon Family
The latency of your app and olb responsiveness is pathetic.
Good app.....could use some upgrades 4/5
The app meets or exceeds basic requirements for a credit card app without too many adds or unweeded complexity. What could be improved is as follows:
1. More ways to track and categorize spending
2. Better spending limit controls.
3. Eliminate confusing “advance” notifications while highlighting suspicious purchases/charges from non-repetitive or unknown vendors.
Great App 5/5
Love everything about it!
Amx cc 5/5
Great card you can shop anywhere without foreign fees
I’ve been a value customers for over 20 years and I have recommended the Amex card to family and friends. Customer support is very knowledgeable and professional. This is my number one credit card.
Future payment removed? WTH? 1/5
I can no longer schedule a payment thru the ap. What the hell AMEX? What’s the point in this ap if I can only pay with today’s date? Let us decide on when to make the payments!!!!
You guys are always there to help me through thick and thin! Thank you!
Best card best customer service 5/5
By Gregory Y
Best card best customer service
Rob D. 5/5
This AMEX app has made managing my favorite card convenient, quick and simple. The notifications, alerts and reminders keep me up to date, all that’s missing is bonus points for using the app and going paperless!
Good, but there’s always room for improvement! 4/5
I have no complaints, but I do have suggestions. I would like to see my miles available for redeeming after they have surpassed the days it takes to show reflected in the main screen. Also I recently made a purchase that I cancelled some days later. Rather than seeing the charges credited, the charge disappeared altogether on the app. This leads to confusion. I’m assuming the statement will reflect the debit and credit properly. Overall, pleased with the app so far.
Amex App 5/5
The Amex App is user friendly I just love it!
Love American Express 5/5
The most helpful card I’ve ever had. Great customer service and always willing to help.
I Don’t seem to obtain a plausible explanation on how tu use my card and what the $500 spending limit is!!
My Favorite card 5/5
By Love my Amex
Love Amex! It’s my go to card! Love their service!
Phenomenal Bankers 5/5
By Betsy Russell
Excellent across the board. Thank you for servicing my financial needs!
Amex Is Awesome! 5/5
Best Credit Card App 5/5
Issues seeing all my accounts 3/5
For the past couple weeks, I am not able to see more than 4 accounts. I’ve reach out to the technical service couple times now and still facing this issue. It’s frustrating I like to see all my accounts everyday.
The app doesn’t work. Shows error messages 1/5
Can’t use the app
Great format and excellent app to use! 5/5
By June to the moon
It’s easy to do bill pay with a couple of clicks and best part is you can message a representative through the app for any disputes, buying power, fraud alerts, and anything else you need.
Great app 5/5
By Luis Cacho
To me this is the best credit card app