Only using this app because I changed my AOL password and then could not access my email through the iPhone mail app. This app gives me nothing but issues with a less than satisfactory user interface. Now I can no longer open emails because my email was somehow disconnected from the app and won’t reconnect. Ridiculous
App used to work 2/5
Yesterday it was fine today the deleted email comes right back. Feels like aol has corporate greed feed. Trying to force everyone into a paid version. Too many good/better services out there for free. It's a shame cause I've been with them since pay/dial up in the 90's.
BAD UPDATE 1/5
By BRET THE K
New update locks up regularly requiring a reboot of IPhone 8. Verizon failed its customers when they transferred email to AOL.
I don’t like this site it’s not the same it’s over seas and they will try to charge you 1/5
It seems this is starting to become such a problem using 3 world countries they make you think they have taken liberty and set up ship to scam people
While making money from businesses that should have fought for better laws than just leaving to pay and get cheaper taxes
While out economy wages stay little to none putting more people in the streets instead of homes they act like they have done good by ya .
Why forget what and who we are and what should be which is to invest in the people and the people will invest in you
I use www. AOL.com it’s a different page site and I have no problems maybe it’s the same maybe not all I know is you should always type the full address now it makes a difference aol is one of the first and I worked for this company when they left they forgot to tell us they didn’t give any warning lots of us cane to work only to be given one paycheck and a sorry that was it and they left us families in a panic many were single like me aol made us the company known for not letting you cancel then left us without a beaker of light
What a company
Sign on 2/5
I don’t like this setup. I want to hit the aol mail and have my mail there. Not liking to sign on every time.
App shuts down after update 1/5
My AOL app was working great, until I updated it. Now it freezes, then shuts down. Thanks AOL!
Too many glitches 1/5
Every email I send goes to draft and doesn’t send unless I resend- don’t like the new update
Difficulty opening up stock portfolio page 1/5
By pls. really
Most the time when I try to access my portfolio I’m unable to open it. It’s very frustrating. I’ve been with AOL over 25 years and I am seriously considering discontinuing my account with AOL, if it doesn’t get resolved soon.
Don’t Like 2/5
Difficult to maneuver and understand. Not very intuitive.
Glitches need to be fixed 3/5
Was forced to update. Now every time I go out of the app and then go in it without completely swiping the app away, it only show half my screen of Emails. It also now randomly disappears while I’m in the middle of writing an email or looking there the email body or if I go to a website through the app the website disappears and I reopen the app and start over again. It was great before the update. Would be happy to improve the rating once fixed.
Horrible experience 1/5
By Ivy crag
Been trying for an hour to load my account info. Nothing works!!
The App Don’t Work 1/5
It takes too long to get new mail. The only thing you can attach is pictures not files to email. No Good
Not the best 2/5
The app Used to work great, but the new update doesn’t adapt to the iPhone. If it’s started with the phone is held sideways, it only displays half of the mails, and when turned straight, it remains at half screen, and doesn’t display all options for each mail. Ex. The delete button can’t be accessed. The app has to be restarted for it to work and have options available.
It has erased all the mail both new and saved
Bottom half of my iPhone screen is black. 1/5
More times than not lately I open this app to see the bottom half of the screen black and only part of the inbox on top. When opening a mail it then doesn’t open correctly. It’s very frustrating and getting really old. When I open the app I want my inbox and nothing else until I go to it. I also want the email to open correctly. Close to ditching aol altogether (after decades using aol) if they don’t fix this.
No support for Email issues 1/5
In the AOL app, my mail goes directly to trash. I have contacted AOL support, and all they do is send me a link that they claim provides all the information I need to correctly set up the mail function. WRONG!! The link is not helpful, and I am apparently not the only person with this problem. Based on web searches, this is a common issue & AOL support is not at all helpful.
I did appreciate the addition of the advertisement section at the to of the screen
UPDATE PREVENTS MESSAGES FROM LOADING 1/5
DO NOT UPDATE! IT WILL MAKE AOL MAIL USELESS.
App fail 1/5
By Shreck 381
This app is the worst doesn’t work well with iPhones.. need to reset all settings to get it to operate properly. Not worth the headaches !!!
Does nothing my phone's mail app can't do!
Tried every which way to block someone... the app doesn’t seem to allow it.
Family sharing 1/5
I have used AOL since 1995 and so have my family members!
I paid for it in the beginning and then was happy to get it free! Somehow I became Master holder and my family became sub screen names! Since when! I did not realize this and deleted names! My family members lots data! What kind of business is this? And tech support comes only with paid account! I have since gotten a gmail account and and will be deleting AOL! Your new Mail is awful too!
By lucky pete51
After last update it’s always saying can’t log in press to fix.After that is sorry we can’t do it now try later.
More bother than it worth..A all time low Aol. 1/5
Account is made worthless. If aol thinks I am going to sign up for paid services again they are delusional just like all their fake news. People thinking about using aol for email? Save yourself the aggravation take your business elsewhere.
App crashes A LOT! 3/5
I’ve never had problems in the past, but I would say the last few months have been rough in terms of this app crashing. It crashes while I’m reading emails and while I’m composing them - pretty frustrating. My phone iOS is up to date and the app is the latest version ... and it still crashes at least 2-3 times a day.
Worst email app 2/5
The UI is cumbersome at best, and constant bugs force me to reload the app. The biggest problem is it tells me my sign-in has expired every other day. This wasn’t happening before the recent update. Change the gestures to match iOS and this would be great
Crashing App 1/5
Every time I open up the news portion of the app and view the comments of articles the app crashes. I enjoy my morning coffee and comments from bitter racist America. I can't do that if the app crashes please solve the issue and thanks in advance.
Can't Access Email 1/5
Wish there was a way to give negative stars. Updating the AOL app has made it impossible to use the app to access my email on my iPad.😡
Worthless application 1/5
This application is completely useless in terms of its ability to block out or reroute SPAM.
I have identified no less than 28 specific senders as SPAM and it still lets them sit in the inbox instead of sending them to the SPAM folder.
Time for a switch 1/5
Just updated the iPhone and AOL app .. once again aol has managed to ruin a simple thing .. to sign out of the app is frustrating at best. To sign in you need to agree that aol is going to steal your personal information .. then change the wording developer
Bad app 2/5
By tafoya family
This is app is very inconsistent, I have seen so many variations in this app. Some times it works and sometimes it doesn’t. I have a video recording documenting the usage of it.
This needs to be improved and hack proof.
New app 1/5
I totally hate the new app for I phone. After 25 years with AOL I’m ready to use Gmail or another free service. Paying for this is crap
Freezes. A lot 2/5
By missing verizon
This is a half baked app that is constantly freezing, forcing you to unload and reload it.
How do you reply to an email 2/5
Last version of AOL mail was so much easier to use This takes too much time
Please tell me how I can reply to emails
Not good 2/5
Way too small even on the largest text
Make it more like the Apple mail app. I’m hating that AOL isn’t working on the Apple email app right now. And I’m forced to use this bad aol app!
Wish I could give it zero stars 1/5
AOL won’t let me sign in to my account because it isn’t “the device I use most often”. This is ridiculous. Useless app and site. They won’t even help you or support their broken site if you don’t pay for a premium account.
Poor Changes on my iPad 2/5
No top line showing recent opened emails. Messages have changed, more difficult to open and sometimes incomplete. Also, the top search bar is gone and the new search at the bottom doesn’t work as well. I preferred it the way it was. Very disappointed.
By Heyy - I Love Isabella
Can’t attach photos to my emails 2/5
Maybe it’s a glitch but I can not attach a photo to my email message.
Audio issues 2/5
I have no audio when playing video news on my iPhone.
Needs a few more features 3/5
By martins shopper
Can’t figure out how to block a sender from the app. Just mark as spam, delete, or flag on iPhone. Spam filter pretty good, but doesn’t catch some obvious ones. Wish the settings tab allowed more changes in the app, but it is the basics needed.
Terrible update 1/5
Since this update my emails don’t com through on my iPad. I have the older version on my phone, no problems. Please fix.
By bronx weather
If an app doesn’t know where Bronx NY is, it’s worthless to me!
I need email service not propaganda 1/5
I have had this account for 20 plus years. Unless I find away to send and receive email without reading comments from the Huffington post I will be dropping your service at the end of this month, thanks.
The goal should be make it better 2/5
I've been an AOL customer still the dialup days. The app works, it doesn't crash or perform poorly. But it's quirky. It has a more modern look, however basic mail handling tasks are more difficult to complete. The goal should be to make it better, not look more modern.
Good For Now 4/5
I just downloaded this app and I like so far.
Update: After using this app for weeks,I Honestly love it!!
Keep it up!!
Security off App 2/5
App can be hacked. And someone else controlling your iPhone And mail account, this has happen to me ,
Can’t remove spammer contacts.
This is horrible!! 1/5
How in gods name do you sign out? I can't even sign out of my account, because it wants me to totally clear my entire account off of AOL!! This is the worst thing that they could have done. Why didn't they just leave the old mail alone!! Extremely angry about this!!
Mail Delivered Quicker in Victorian London 1/5
It’s hit and miss when mail actually arrives on my iPhone. II would not advise depending on this app if timely arrival of emails is something you deem important and/or necessary.