Will not stay logged in 3/5
Keeps faulting back to set up your account, after you have already gone through the process of setting up your account.
Needs an update
I want my email back 1/5
By Issa User
I want my email back
Not responding No Support 1/5
All of my emails are rejected and sent to the outbox. I find out later they’ve not been sent.
I’ve tried to contact support by text and phone with no answer at all!!!
Not quite sufficient 3/5
Obviously the mobile app is somewhat limited compared to the desktop app but some limitations impact reliability. I deleted mail but it didn’t got to recently deleted nor was it in my trash folder. Occasionally mail is so sporadic I question if it’s working properly and it doesn’t always match what I see in the desktop app. I’m not comfortable having the mobile app as a primary source.
Getting irritated 1/5
By Wendy Stover
I keep having to reinstall my aol app on my iPhone and tablet! Won’t let me open emails!
Could use a tweak 2/5
It’s got everything else, why can’t you add the instant messaging too? Even if it’s just to see who’s on, or who’s tried to get ahold of me. It’s not like it used it be. Maybe even a member search or list like we have in our real aol.
Huff post 1/5
By double rj
I dislike aol because they belong to the left wing Huffington post. Just read the story about the catholic boys and the Indian. Why perpetrate such a lie? I have no respect for you.
Crappy app 2/5
By Alan in Texad
I had AOL Mail app which worked perfectly then one day it was unusable...would not recognize password and was forced into new AOL Mail app which doesn’t download some attachments and I’m unable to mail Google articles to AOL Mail list. Rather have kept old AOL Mail app than this newer version.
Too many kinks in this version.
AOL from the beginning 5/5
I like being able to make folders and store for future reference, it’s very easy to use my only issue is I find I have to manually pull down on the screen to get my latest email I don’t have the app I have AOL set up as my default email on my IPhone wondering if that’s why other than that it’s my favorite
I hate it 1/5
By Kindle User Too
When I’m on my phone and want to check my mail, I just want my mail. For some reason that quit working so I was forced to install this app and there doesn’t seem to be any way to tweak this so all the extraneous screen fillers don’t load. Please give me back the other version of AOL.
Great app and easy to use, UNLESS you are trying to send a long email. It has crashed so many GD times while I have been writing Emails over 100 words. I’ve had AOL since the 90’s and this is inexcusable. Fix the F App.
The Best 5/5
By Big bean town
It’s the Best
Absolutely a huge pain to have to log in every time I open AOL on iPhone app. This is not a good upgrade.
I’ve used American online since 1995 4/5
I’ve used your dial up for so long I still do.
But one day the service updated and when
AOL IM was discontinued I was devastated.
The customer support sucked so I had to switch internet providers, and all my aol info...
AOL keeps crashing 1/5
By VTX King
Horrific app! This is crap! Continues to lose all login info on iPhone and requires repeated login and password.
Good App 4/5
Good App. Its clean
Bad news 2/5
Often freezes up during composing an email, especially during spell check
Used to be better 1/5
When attaching pictures to send it does not allow for resizing so you can only send a few at a time. Searching mail is not accurate enough. Lots of downfalls.
Automatically Deleting Messages 3/5
Lately this has been happening way too frequently and I don't see any settings to stop it! Help! I don't want my messages fricking deleted! It should be an option!
Not good 1/5
Aol doesn’t work on my IPad
By Kevin Katz
Too many ads. All the stories require you to scroll too many pages or use arrows to get to next page with little content. An absolute waste of time if trying to get any information.
Super annoying !! 1/5
I’ve had the app since I first got my phone last year in March. I haven’t had any problems until early December. The problem is, my app shows notifications that I have emails but once I click to open the app it makes me log in. Every. Time. It’s getting exhausting. OH! Also, aol tried to delete my email account due to “Non activity” what the hell is that. I’ve been with aol for probably too long is what I’m guessing the problem is, but jeez someone should work on these things. We’re in 2019, i’d imagine check your emails should be pretty simple by now. Anyways, that’s all.
Okay but... 2/5
By Ben Jones, Bowie MD
Almost every day I have to re-enter my email address. Then it does remember my password with the help of my touch ID (IPhone, with iOS 12.1.2).
Where’s my mail? 1/5
So many ads i cant get to my content!
I can’t get AOL Gold on my iPad
Have to login every time 2/5
Since the update I am prompted to enter my username and password every time. This is annoying! Wish I could revert back to the previous version.
The AOL app for iPad is unreliable at best. When I try to open new mail, one of three things happens. 1. I open and read the email. This happens occasionally. 2. The email completely disappears. It isn’t in new, old, or deleted mail. It isn’t in spam. It simply disappears. I have to go to my computer to find it.
3. I cannot open my new mail folder.
Also, when something is in the spam folder, if I try to get it out and move it to a new folder, the action never happens. I can’t get it out.
I’ve been with AOL for years but the App is awful!
Love to Read 5/5
Five years and I love it
I’ve been with AOL since dial up days, so the fact that after all these years, I’m finally starting to hate the app is depressing!! Ever since the update makes you SIGN IN EVERY FREAKING TIME, I want to throw my phone!! The fact that everyone keeps posting feedback and it’s the #1 request and no one has addressed or fixed this issue!
I downloaded this app so it would be easier to log into my account rather then going to safari every time. It was fine the first couple times I used it but now it makes me sign in every single time. And I don’t know how to fix this problem!
I have to keep signing in every time I use this app.
America online AOL the innovator and the originator
Custom signature 1/5
By you are too funny
My custom signature will not save on this app although it allows you to create.😞
By zarina siddiqi
Easy to use.
Presents articles on news, public interests, sports on the daily menu — one doesn’t have to search just click on the vast menu.
Very liberal news coverage 2/5
By Oogie P
Following the well documented fact that the main stream media is very liberal, I find AOL news coverage even more liberal using as it’s source The Huffington Post. I notice almost every day the number 1 news story of the 70 or so stories is something negative about President Trump or his administration. It is almost as bad as CNN (constant negative news) network.
What a surprise! 5/5
By Pinehurst Pete
I never originally thought that AOL could be as entertaining as it has turned out to be. I actually watch it on regular basis. The variety of entertainment is outstanding. It is difficult to imagine anything that could improve it.
The foregoing is not a paid political announcement.
Not quite 4. 4/5
Every 3 weeks or so, AOL asks for a password and then rejects the password that I have set. This goes on until it either resolves itself or I have to delete the mail box and reload it entirely. Apple and AOL do not like each other or any of my devices.
Your reporting messages are very politically biased. I think you need to be more balanced. There are two sides to a story.
Face ID 4/5
By Grizzly Dude
Needs to to have Face ID option on apple devices.Having to sign in every time I open the app is very time consuming.
Liberal news only? 2/5
Are you clients all liberal or is it the company ?
I think AOL is good. 5/5
I think AOL is a good one in the Apple App Store. It is useful.
Links will not open while viewing emails in app on iPhone XS. If I go to Safari and login to AOL email, click on the link in the same email it will open in Safari. Will not work on AOL App. I have to copy and paste the address within the link on AOL app to Safari to view. What am I missing? There are not very many setting options for IOS app.
By i'm up to 20
Can’t get emails
By noname 75
I have to enter password ever time I look at mail
Shuts down unexpectedly 2/5
I’ve been using the iPhone app for over two years. It shuts down whenever I compose a reply, respond to a survey, or peruse links. I did not have this aggravating experience during the six years I used the app for Android operating systems.
Commie fake news. 1/5
By 3%er Patriot
Today’s Democrat run media is about 98% anti President Trump. And you are part of that. Be ashamed.
Spam settings 3/5
Would get 5 stars if AOL put back the option of spam settings to block unwanted mail.
Sign on 2/5
Why do I have to sign on to aol nearly every time I use it on my iPhone app? What an inconvenience! My phone locks after 5 minutes and signing onto it is enough security. No other apps require repeated sign ons unless money is involved. I didn’t used to have to repeatedly sign onto aol. Is there a way to avoid that?