The day I figured out Siri was my friend 4/5
By krashoveride77
I have been an avid Apple user for many years now, had only used Apple products in the past. I’ve tried all platforms now and must say that now I figured how all of this communication and educational devices are helping our world. Thank you Apple for your dedicated service to us as close as customers and also your forefront of tech leaders.
Excellent customer service 5/5
By socali101
I just recently switched to IPhone and had an issue with the Apple store login, but they were very professional and fixed the problem, excellent job guys!
Shopping Experience 5/5
By The Jewelry Girl
I just shopped for a new iPhone 7 case . I’ve always wanted red this time I finally got just what I wanted. Thanks for a great experience Rita Cofer
Be sure and enable all features for apple to make the App Store best for you 5/5
By Ry_Gal
(UPDATE 5 stars-Jan 2019) New features and apps presented are way more suitable to what I need. More personalized with the tools that can help me create a better future for myself. Thanks!
(OLD 1 star rating-Jan. 2018) I destroyed my iPhone with a sledgehammer because the App Store was so boring, lack-luster, and just plain creepy. The WORST PART was that it was EXACTLY what I would want. Give me something new. (Not super new, just maybe barely new). Thanks Apple! I still love you!!
Unnecessary door slam 1/5
By chrismurray11
The app functions well as long as you’re constantly updating it. Apple forces you to use the app to buy anything - apparently it’s website is reserved exclusively for desktop users - and then always requires the most recent version of the app. Instead of “it just works” - the old slogan of Apple when it was rising to prominence - we just get a door slam and have to update the app. No other app I use requires the most recent version to simply use it and I likely wouldn’t continue to use that app if it did. No idea why Apple continues to seek to alienate customers. If I wasn’t this deep into the Apple ecosystem I would have finally decided to take my business elsewhere. It seems Apple is actively looking for ways to make their products less functional.
Update 8-12-2018: Unsurprisingly, I go on to consider buying an updated iPhone for my mother and BOOM! Doorslam again, must update app to continue. Removed another star because I just updated this (totally functional) app a couple months ago and, yet again, another completely unnecessary update forced down my throat. Why constantly try to make it more difficult for customers?!?!
Update 11-26-2018: ANOTHER door slam! Welp, definitely not buying from Apple since I’m forced to use the app instead of being allowed to use the website and of course the app requires an update to function. Typical Apple.
Update 1-15-2019: You guessed it, another doorslam for yet another update pushed out just 10 days after the last time I was doorslammed. No browsing for accessories or AirPods today. I just don’t understand why Apple makes it so unnecessarily difficult to even consider purchasing their items or 3rd party licensed accessories for in-store pickup. Definitely won’t be buying anything today after all.
Apple Sore App 4/5
By Shawnna Lee
Excellent app for keeping up with your stuff! Love It
Buy anything with Extreme caution 5/5
By Joey Hamm A.
They can be very rude and discriminate about order errors and defective products or applications. Check back and look for info on class action lawsuits in the future if you feel you also have been treated unfairly.
Feedback 5/5
By huff1672
Awesome
Thank you Apple! 5/5
By Ava😃😃😋😋
Apple you have opened so many doors for me. I thank you very much for making these amazing products. Apple is not just a company, it is like a museum to me. So many items of quality craftsmanship. My favorite device is the iPhone. It is one on the most revolutionary items of all times. I also LOVE the Apple Watch. I love everything about it. Thank you so much for everything you do to make your products the best of the best. Thank you
Better than android 5/5
By Thomas23!!
I’ve only dealt with apple customer service 3/4 times and every time they have been able to resolve my issues (usually extra charges) quickly without any issues, love it love it love it!!
Tabresha Gilmore review 4/5
By YNOTGETRICH
The reason for this review is myself the new era and My options,opportunity and opinions will be very good and helpful as the first step to success with the results and quality work
When are you going to let us change our bubble color? 4/5
By Azrael.Alexandria
You know I love seeing the blue bubbles instead of green bubbles in text threads but when are you going to let us change that little blue bubble? Like if I want mine pink, why can’t my bubble be pink? And when can we change our thread background pictures? That would be cool. I love the simplicity of iPhone becuase I had LG once and I just sat and played on my phone all the time changing the way it looked but like let us have a little bit of freedom 💯
Isabel 1954 5/5
By Murillo1953
Murillo1954
Apple ID Disabled and Apple store 1/5
By PeiLife5
I can not update any apps as it shows my Apple ID and Apple Store is disabled. I can’t seem to get anyone to help with this!
Not functioning properly 3/5
By Korey7521
App it saying unable to determine compatibility for iPhone 6
Annoying Bug 1/5
By Big Lynxy
Hi, I hope someone reads this. Really hope :-)
I give this app 1 star, because of the annoying bug. I have iPhone XS and my main line Att is on eSIM ( hope developers know what is that, some people in Apple stores don’t), Verizon is my secondary line and on rSIM (regular, physical SIM).
All the setting for primary data and voice are set for ATT (eSIM)
When I tried to upgrade my line with Apple upgrade with Att it shows Verizon, no options to change to att on your app.
Other words App doesn’t support double sim.
App was useless, had to use Macbook.
Why am I forced to use an app to go to apple.com? 1/5
By Outdoorfan123
I’m sick of all the apple apps I’m stuck getting.
Good concept but not a useable app 1/5
By NY8W
I have two Apple ID”s, one from the old Mac.com and a newer one from iCloud. I could have ditched the Mac.com Id but that would mean abandoning my purchases. So now, the apple store app seems to want to use my Mac.com id - no thanks, I want a receipt emailed to me. If I try to tell this app to use my iCloud id, it thinks I want to change my password. Oh and if you want to use the app to scan stuff in the store, you can scan ONE item and then check out - must have forgotten to put in a button to continue shopping. Automation only saves money if it is easier to use than dealing with a human. I don’t know, maybe if I were willing to invest more time, I could figure out how to make it all work but after wasting over 20 minutes, I lost interest and deleted the app.
The worst customer service 1/5
By Vane44
No one helps when you have an issue with your order. If you are out of the country there is no way to contact them. The chat doesn’t work and nobody answers your emails. What a frustration!!!
Worst than anything in the world 1/5
By 8.);!:$.$/$)$.8373?7/&$/!
What’s the point about this app NOTHING
Available 5/5
By kajohajo
S.A.
Love my iPhone 8 5/5
By hello apple fan
Apple did a great job of making a iPhone like the 8 and I hope they keep the great work.
iPhoneX 3/5
By Holy Hip Hopper
Please explain to me that NOW that i transfer my iPhone 6 and 6Plus to XMax and XR, that BOTH of the 6’s lose battery life within 6 hours , WITH Cellular Connection OFF, Wifi Connection OFF AND Airplane Mode ON.
Explain! Both our 6’s stayed on for 2 days idle with ALL those ON. What did you do, Apple?
Dragon 4/5
By tremor1313
Love Apple love my iPhone. I can hack track and do just about anything I want. Just quit pinging my debit card before it’s billing time and locking me out. I’m poor. Despise banks and credit cards so deal Apple! I love you except for that one problem.
Ok AMAZING! But one question... 5/5
By egsivdiimv*d
Ok, soooooo........ I got the IPad Air this summer for my birthday with my birthday money... 800$. So I got an iPad that IN THE APPLE STORE APP, ITS LEGIT SAYS: iCloud storage plan 128 gigabytes. WHY DO I ONLY GET 5!?!?!? Please give me my gigabytes where ever they went. 😾😾😾
Very ticked off with apple 1/5
By danai76
I’m very upset with apple support!! My husband & I called them Christmas night twice trying to get my phone & my sons iPad fixed and they caused me to lose over 5000 pics & over 300 videos. Spoke to two different techs & apparently neither knew what they were talking about!! I’ve lost so many memories including our Christmas Day pics😡
Terrible 1/5
By Pkmngopkmn
Getting worse and worse every year this company is being run into the ground the changes are actively m asking things worse, much less failing to make things better
Piece of trash 1/5
By raymlnd
My phone won’t let me update or install apps to it
Re;Processing Document,Licensing,and Representative for assistances 5/5
By Bagets531
Dear Sir and Madam. Hello,good evening in behalf of all Apple staffs and employees a warm greetings.Im Zandro I Acuna Inquiring in all parts of Apple
Settlement to served by the law,Its a document published or amendment on my named,Licensing,Legal documentary,Certification,Accountability,Section 6~7; disclaimers of warranty’s' Liability’s,Security,Documentaries that belongs on me to provide Records,Photos,Cppies of Letters, massages,txt,that remain on my name it help,I’m a fraudulent Identity Theft,All that show even text, pictures, it proved me to cleaned my name,If I tell all happens on my account Day is not enough to telling you let me shortly and go to the point.? I wrote a letter to complying on myself legalized by laws, regarded for what matter most to provide the legality and to clearly say I’m standing to show my Personal Identity or my information that is really true with out any doubt or bad actor. Sending all documents,Paperwork on my account:Apple knows my case from email to financial, ICloud , facebook,ect. I thank you for this time that Apples give me time that I’m so happy and excited to starting at the very ended.Its was a really deep moments as I say 100% my full cooperation and advanced as I can be, Respectfully Sincerely; ZANDRo I ACUNA
I LOVE APPLE 5/5
By gisbt2678
thanks for your service
Cwritway 5/5
By Cwritway
Very good adversity far more complex than before!
Dis is poop!🤮💩 1/5
By Awesomeness2257
I hate this app! It not only lags but does not let me purchase anything! Zero stars 💩💩💩💩💩💩💩💩💩🤮🤮🤮🤢🤢
Am-az-ing 5/5
By Bebe103000
I really think you should get this game because1: it can get you any kind of game you want and 2: because there are never any glitches with the games you get from this app
Discoverability 2/5
By ____________________x_________
1) Why do I have to search google to figure out how to redeem a gift card? Tapping “today” followed by the profile picture (which I don’t use) is pretty unintuitive. How about putting an option in settings or in a location that actually has the word “account” in it? I feel like everything is a secret trick with apple lately. It’s ok to hide a few things in a way that follows some universal & natural pattern, but please stop randomly tweaking stuff. If the typical user has to google it (and the answer isn’t even on an apple website), then it’s probably a bad design.
2) fix your search function.
Always great service. 5/5
By PamelaaSue
Great customer service, the store is user friendly, and quality devices.
This app is the most sucky app ever! 1/5
By randomwierdname
I hatehatehate this app!
The end
Update too frequently 2/5
By Matrix0258
Too many updates. New features are nice to have but they need to be thought out more. Updates seem to be too impulsive as other apps updates that are rolled out.
iPhone 5/5
By Mia-KingQween-305
I’ve only heard great things about apple and using the iPhone it is alright I’m still getting used to it and learning the new platform
Phone purchase 5/5
By Ron and Violet
Today at Verizon at salt Creek south DuPont hwy in Dover Delaware my Husband and I purchased two new phones. The service was outstanding. Setting up our phones and answering questions. John A thank you very much!
Rhmnjohn4 5/5
By rhmnjohn1134
Good
Could be great but 2/5
By NorrisVenus64201
Literally every-time I try to download an app it will ask for my password and verification even though I set my setting to verifying me with my fingerprint which is frustrating for me. I set it up this way because im bad at remembering passwords/finding where i wrote em down :( and now i just keep having to play password limbo with my phone
Apple 5/5
By Tamim From BD
Hello there
There are no branch of apple company in Bangladesh. But we are in love of apple . There are to many apple users in Bangladesh. So please make a branch of apple in Bangladesh.
Helpful 5/5
By Got Hussled
Technology? Knowledge that most 8th graders obtain easily was more of a struggle for myself. First computer lesson I ever had-A+/IT-Essentials. After a huge Timeout/18-years deserved prison time; my first day out-surprise, my sister handed me my first handheld computer: iPhone and iPad from my best friend. The unknown future of computing has me curious to LEARN MORE! Thank you also to the tax payers, that help fund the college courses provided! Being Hopeful has its struggles and Taboo is a continuous hurdle. Sorry for the long review, a voice needs to be heard from the struggles that so many will have after being released from incarceration. has TRULY helped me transition easier and always curious and What was hard to conceptual vision was cell phone Industry. Really enjoyed the history of computing in general! Apple is the recommended-through my experience and most of my Family, I highly recommend all of software and hardware capabilities. Knowing APPLE has all its customers best interest in mind first; also, allows iPhone and other apple products to be my first choice and will always RECOMMEND to others reading this review! Innovation allows a continuous and enjoyable experience for myself! Being out for a few days short of 15-months apple support has been a great help! Want to also thank Apple Support for there help in regards to some confusion/My Apple ID. THANK YOU Apple!
Hungry Caterpillar Play Skool 1/5
By K O l
cancel please NoSound Again
Simple and easy. 5/5
By Keon Williams
No issues for me.
no alternate user 1/5
By h0nu
this program is garbage! i use one account to buy hardware and another for everything else. not possible with this tool. classic apple stupidity. strip the user of choice and flexibility.
Huh 1/5
By TrapMoses
I’m just going along with everyone else
This was such a good idea 5/5
By gcjghfydydydy
This was such a good idea
Updating Apple store App 5/5
By C. McD
Super fast and easy!
