This is annoying 1/5
I’ve had an Apple TV for 3 years & have the used the remote app on my phone on and off over the years. I’ve never had a problem up until 2 days ago. I couldn’t find my physical remote so I went to the app & it says that my Apple TV is OFFLINE! I was in the middle of watching Netflix, just wanting to select that I was still watching. My phone & TV both have the latest updates and as far as I can tell, the app is updated as well. I was able to mirror my phone to the tv but not able to use the remote app! How does that make sense? You have to be connected to the same network to do both. Guess what? I was and I still am. This is ridiculous. I was shocked reading the reviews for this app because I thought maybe I was crazy and missing something at first but it turns out that tons of others are having the same issue.
You need a remote to use the remote app 1/5
If you’re looking to replace your remote, this isn’t the fix. It’s supplemental if you’ve already got a remote.
Doesn’t work anymore 1/5
By Joe 1953
Had to unpair the phone from the Apple TV because it wouldn’t work. And now it doesn’t even pair. If I could show a picture of what it shows I would because it is annoying. Apple should be ashamed.
Needs a volume button 4/5
It does everything other than everything. You know what TV i have based on what i connect to. So make it everything. It doesn’t include a volume button so include a volume button. Not that hard.
IT DOES NOT WORK 1/5
By Filipe R. Kerr
Why have an app that doesn’t work? Useless app...
Stopped working 1/5
It worked just fine for a few months and it stopped working out of no where. I’m definitely on the same network and both are up to date. It can’t pick up signal from my Apple TV and I don’t understand why?
Doesn’t stay paired 2/5
By no auto pay
Why doesn’t the app stay paired with my Apple TV when the app is minimized? Every time my phone closes or I go outside the remote app I have to select add an Apple TV OR I have to minimize and reopen it a second time. I never had this problem before, started recently with one of the updates.
Not working 1/5
I love using this app. Up until a couple of days ago, it was working fine. No problems with it, except i would have to connect to the Apple TV each time I need to do something with it for a fee months. Now it’s not working at all. Just says there’s no network and it stays on that screen. It’s not a network problem, or iPhone or Apple TV since I can mirror. Mirroring works fine and everything else is fine with devices and network. The app is trash now. It needs to be fixed.
Fix the bugs!! 2/5
Great concept, terrible execution. Every time I use another app and return to the remote, it asks me to add an Apple TV. I have to exit out of the app/quit the app and open it again in order for me to be able to use the remote. It is seriously the most annoying thing ever.
Doesn’t work 1/5
By West Palm Beach FL
Could not get it to work.
App is terrible 1/5
App doesn’t work at all. I can mirror all day long yet this app can’t seem to find the tv. Don’t waste your time with this garbage
40 Billion & can’t make a simple app 1/5
Half... donkey effort
Works fine like a normal remote
Very unreliable. 2/5
Extremely frustrating to use. Not dependable at all. Works maybe 10% of the time, with no changes to the WiFi or settings.
That a company that prides itself on innovation can create such garbage. Works 20% of the time.
Apple wants to be a leader in smart home integration with their products... ridiculous.
No volume or mute 1/5
By C plus C
The Apple TV remote app is WORTHLESS without a volume control and a mute button!
With no real Bluetooth connectivity don’t leave your real remote at home!!! 1/5
By Dude named Ben
Going on holiday and took my spare Apple TV with me so I could enjoy my own entertainment instead of the lousy hotel feed. Had to save weight as airlines are becoming very strict these days and intended to use my phone as the remote.
Sadly this app does NOT connect via Bluetooth so you cannot set up your Apple TV to the hotel WiFi, severely limiting its usage.
Also most hotels I stay in Asia limit you to only 3 devices, so the Apple TV, your phone, iPad and computer ours you over the limit... and if your partner has a few devices of their own...
This app needs to work over Bluetooth
Works great 1/5
only on older Apple Tv. Newer models very iffy. 😐
Is this app managed by a team of professionals??? 1/5
By Phone Bag
This app is a complete joke. Don’t download it. It unpairs from the Apple TV almost every time you want to use it and trying to get it paired again is more aggravating than it’s worth. I give up. There is NO POSSIBLE WAY this app is given the attention necessary to make it a meaningful, competitive tool to use with Apple TV. I would be really nice to have an app for my phone that synchronized my computer, TV, etc. with the device we all use most often- our phones. Isn’t that what Apple Home was supposed to do? Please make this work like it was supposed to and try to avoid buying the “next gen” Apple TV as the only solution to making this work. I have been an Apple TV loyalist for YEARS. Don’t do me like this.
Works fine, but no volume control 3/5
I like this app a lot. The only complaint I have is that it can’t control volume so you have to have the remote anyway.
If it could control volume it would really be a great app.
Great, when it works 2/5
Consistently looses connection with Apple TV. Have to resync on a daily basis. When I connects, works great. Love it... just fix it APPLE!
Turn on and off 1/5
I have to turn the app on and off every single time I want to use it. So obnoxious. C’mon apple
Useless App with Useless Apple TV 1/5
This App never works properly. I can’t scrub through anything that I’m watching. It’s hit or miss when it works. Been having issues since the beginning. Sometimes I have the same issues with the included remote for the Apple TV 4K.
The Apple TV seems like it’s the issue considering it’s always freezing, or stuck on a black or gray screen. I have to cycle power to get it working again.
I’m thinking Chromecast or Roku will be a better investment.
Useless App 1/5
By Levi Dude
This app is completely useless. I’ve got my phone connected and I’m easily able to do the screen mirroring and can clearly see the device is added, but the app does nothing. It doesn’t work what so ever, and I’ve tried everything suggested online repeatedly. Apple needs to remake this app cuz it’s worthless. The remote that comes with Apple TV is the most frustrating device I’ve ever use so it’s rather upsetting that there’s no useful remote option what so ever for Apple TV.
Bad Apl 1/5
This App works once in a while, very frustrating!
I don’t know why people complain, I think it’s great. It always works. If anything, it unpairs after a while, but it just takes a second to click back on. It’s wonderfully when I can’t find my actual remote. And that happens all of the time!
So far it works perfectly. If that changes so will the review. Wish it would control the volume.
Doesn’t work a lot of the time 1/5
Every time I use the app, I have to open it twice. The first time freezes 100% of the time then as soon as I close it and open it again, it’s always a 50/50 chance it will either work fine or say “not seeing what your looking for? Blah blah blah” and then won’t work for another couple days. Most of the time it ends up being way easier to just use the tiny (hopefully not lost 😉) remote the Apple TV came with.
Works sometimes but not often. Have to restart the Apple TV
Never works and good luck trying to pair it it up after it randomly drops its connection to your Apple TV.
So I lost my Apple TV remote and I downloaded this app so I could use it and stop gathering dust. But when I opened the app, it asked me to enter a code to the Apple TV but I couldny ( cause I didnt have a remote ). Did anyone else experience something like this? And how did you fix it?
Extends the lifetime of the physical remote 4/5
By Ramya logesh
Please include Volume controls, for complete remote replacement.
Apple TV remote app is trash 1/5
Someone needs to read these complaints and make the remote work!! And the app! I can’t even use my Apple TV because the remote glitches and doesn’t do what I’m making it do, and then My phone doesn’t want to pair the app to the device. How is this even happening
Why can’t a company like Apple but out a functional app?
Thanks for skipping a power button. That’s extra helpful.
Every other device on my WiFi works fine except the Apple TV app.
Not very good 1/5
Really sad that programmers today really are not good. The remote works sometimes.
The Apple remote only works for a short period of time after that it defecate itself.
One annoying problem I've found: 2/5
By Adagio Mesto
Very often when you hit the instant replay back 15 seconds button it fast forwards to the end of the video instead! Extremely annoying.
It worked for a few times and then never worked again.
NEVER WORKS!! 1/5
iphone 8 and Gen 3 Apple, using the app not control center.
Has never linked up, does not find each other on shared Wi-Fi network. The first two proprietary apple products to NOT WORK! Apple please advise! very frustrating!
Why the low rating?? 5/5
So yes, I used to have connection issues as well but I read a forum on the apple website suggesting to change the name of your Apple TV & so I did & since then it’s been working.
After a while of working it suddenly stopped & I began to have the same issues so I gave up on the app. About two months ago, I changed internet providers & as it turns out my OLD internet would disconnect for a second which is the cause to the “disconnection” / lag from the app to the Apple TV.
I had Spectrum Internet so yea , you guys can see the issue.
My suggestion is to make sure your internet is running well & does NOT disconnect not even for a second because I believe that once you attempt to use the remote you’ll just have to reset it all over again.
I am typing all this because I’ve been running w/ this app for two months w/ no lags or disconnects so yes, I am satisfied. Of course apple could add & make the app better since it’s a software but this definitely works as a replacement from the physical remote
Hope this was helpful to you all 🙏
Scam to encourage purchase of new remote 1/5
The app rarely ever works as it only allows me to turn the device on and off. I am convinced Apple has intentionally created a poor app in order to encourage the sale of more physical TV Remotes. This is the same company that does not include fast chargers and lighting-to-headphone dongles with new iPhones.
Works whenever it feels like 1/5
Highly unreliable. Works sometimes and for the most part it’s never connecting to the WiFi. Very frustrating actually. You’d think that by now Apple would’ve fixed the remote control app for their tv. I moved from my apartment to a house and somewhere between the move, I misplaced my Apple TV remote control. Now I can’t watch my tv when I want to cause of the flimsy app. SMH
C’mon Apple... 1/5
By DJ SCiZ
Simple app that never works consistently. The best feature, and only reason to use this besides to avoid getting up to find the remote, was the keyboard for search and password entry. Now that doesn’t work either. Junk
No Instructions 3/5
A quick demo or some arrows would be nice.
Great app 5/5
I lost my remote and the app works perfectly great app.
Works as intended (?) 4/5
Seems to work perfect as intended but does not work as a game controller.
Needs improvements 1/5
Does not stay connected. Frequently does not auto connect. Need to close on the app switcher and reboot several times. Sometimes does not recognize Apple TV. Is frequently “searching” and can not connect.
Boi if u don’t
Barely functional 2/5
By Home shopper 79
Why is it every time I open my phone to use the remote it forgets my Apple TV connection? Then I have to close the app and relaunch it every time. Very annoying.