App is horrible 2/5
This is the worst app. I only use it because I have to. I have to unplug the Apple TV every single time I use the remote. It constantly says on wrong WiFi and doesn’t even open. Sometimes when using it just freezes.
DOES NOT WORK 1/5
Since the upgrade, this app does not allow you to swipe up, down, left, right. Only the menu button works (back). Had to purchase an actual Apple Remote via Amazon. Doesn’t work on any device (iPhone or iPad).
Won’t connect 2/5
Since update, my Apple TV doesn’t show up.
Doesn’t work. 1/5
The old Apple TV app “remote” worked fine enough. Been trying to use this for a few days and haven’t been able to connect it to my Apple TV even once. Totally useless and now I can’t use my phone to control my tv. Two thumbs way down.
Almost great 4/5
Please add volume controls
Seriously the worse... 1/5
By Angry and frustrated Will
The only thing that makes sense is that the developers intentionally sabotaged the app (which was working great prior to this update) to force customers to buy replacement remotes. I am done with Apple TV after this.
What Happened? 2/5
Before a recent update the option to input the passcode in via the app was great! Now that the option for inputting the numbers of the passcode in privately on my phone is a pain because I have to send my kids out frequently to they can’t see the passcode.
Doesn’t work 1/5
Don’t waste your time
Embarrassing.. what happened?? 1/5
This app and the widget in iOS don’t work very well anymore. They used to be great.... Horrible latency in both the app and control center widget. They forget which Apple TV I’m connected to after a couple of app switches. I have the latest iPhone and iPad on a strong 5ghz WiFi network so I know it’s not that. I have 7 Apple TVs and this is horrible. All my Apple TVs are the 4th gen or 4K versions so I know it’s not that. . Please put someone on this app team who can fix it!
I had this app for about a week and it always worked good but my WiFi disconnected for my Apple TV and when I try to connect the remote back they app said it can’t find my Apple TV to connect to
The app no longer connects to my Apple TV device at all. It’s useless.
Just eh 3/5
The convenience is nice but it only works half of the time- the other half of the time it tells me that it can’t find Apple TV or that I’m not on the same network as my Apple TV. Which isn’t the case.
play/pause don’t work in the widget 1/5
what’s the point of a remote that can’t play or pause? get it together
Loved it... Now... 1/5
This app was great since I got my Apple TV in 2017... now I’m having issues on the track pad. The only button that works is the menu and that is worthless! Fix this please!
not ready 1/5
So far its not that great, no idea how to lower the volume , if even possible, does not respond to programed features like on the original, more frustrating then its even worth, thought it was gonna be solid since most of your products are very good, but this app i wouldnt even give it a one on a scale of one to ten
Every time I trie to go on my Apple TV it shows all of these Apple TV and not mine it’s not the best
THANK YOU 5/5
I have 2 remotes for my TV the one that adjusts the volume and turns it on/off and the other remote that does everything else (the one that broke somehow). This app lets me do everything the remote did :) I don’t know why everyone is complaining ????
Switching to Roku 1/5
Apple breaks app completely with update. Doesn’t allow to download reverse versions
Lost remote 1/5
The major design flaw with Apple TV is that the remote is too small. No other remote ever, in the history of EVER, gets lost like Apple TV. This app requires a code to enter in the Apple TV, with directions to go to settings>general>remote.
Umm...hello!? Lost remote here! How am I going to navigate Apple TV with no remote?!
Worked for a while 1/5
Then just stopped working. No longer recognizes Apple TV on same network. Very frustrating.
R U I N E D 1/5
You have to set out to intentionally ruin a decent app to make it as bad as this version is.
WHY DO I HAVE TO SELECT MY *ONLY* ATV EVERY SINGLE TIME I USE THE APP?!
So aggravating, so frustrating, it’s actually worse than the physical Siri Remote; possibly the WORST device ever produced by Apple. So that’s saying something.
This level of bad takes a committed dedication to incompetence.
Good app but could be great 3/5
I think this app works well-we have been users of it over 6 years and it has been very handy (especially when our kids lose the Apple TV remote and I usually have my phone on me).
I have a couple of recommendations.
Add a way to connect to newer TV’s (Visio, Samsung, Sony, etc) to turn on/off the TV and also adjust volume louder/softer. If that was added this would bump it to 5 stars for me
Completely asinine 1/5
Won’t connect 1/5
Doesn’t show my Apple TV, even though it’s on the same WiFi network. Useless.
Not bad but needs one option 4/5
I haven’t had any issues with the app thus far. I was reluctant to download and use this but I figured that I’d give it a try. It works fine. My only issue, which can be fixed very easily if the developer reads reviews is, allow an option that you can set the device as a default device. I only have one Apple TV and I find it a little annoying to have to go in a drop menu to select it each time. Allow people to set a default device so that whichever tv they use most is selected. Aside from that, it’s easy to use and I don’t seem to have connectivity issues.
Rarely works now 1/5
By Mike E. Z.
I used to love the remote app. I cannot anymore. It almost never connects to my Apple TV. I’ve done everything you can think of and it is only rarely and unexpectedly that it works.
The app does not recognize the Apple TV ever. The old remote app worked perfect.
Was great, last update messed it up 3/5
Similar to most of the other commenters, I like the phone remote a lot! However, the previous version was much better. I used to be able to use the remote from the control center, saving me from having to unlock my phone. Now the remote in the control center looks strange and doesn’t work. It’s wasted space. Please fix this, as I almost exclusively use the app as my remote.
OMG where’s the SELECT button? 1/5
By Jed Fish Gould
My Apple TV remote will not take new batteries, so I downloaded this piece of garbage which does not work. They had better replace my remote at the store.
Volume control doesn't work 1/5
This makes it unusable basically
WON’T CONNECT AT ALL!!! 1/5
By DJ Jackson Jr.
I won’t find my Apple TV but I installed another Apple TV and it found it perfectly find and it works.
Three steps back 1/5
As everyone has stated, this was a terrible update. I have one Apple TV and it makes me reselect it every time I want to use the widget or the app. Half the time, the trackpad doesn’t respond or over-responds, making it unusable. The update may look better but functionality is gone. Please revert, the new look is worthless if the features are not usable.
Go figure. 1/5
Expensive apple products = cheap android issues. I thought buying a more expensive product, I would avoid connectivity issues. Nope. Not in the slightest. The remote that came with Apple TV stopped working within a week. Now the app decided it doesn’t want to find my living room or cast my movies. Also I’m having issues playing movies I already bought and paid for... how is apple better then android? Just more money with the same issues, and crappy customer service!
It only works when connected to Wi-Fi even though it’s on my phone it does not use my data like every other app that I download
Apple Remote 1/5
Hey Apple This App is not working.
Fix It !!!!
JUST DO IT 🤪!!!!
Worked fine for a while no it doesn’t recognize my AppleTV. The widget never worked, very disappointed.
Ever since the update it is garbage 1/5
This used to work flawlessly every single time I’d use it, ever since this update with the interface change it is absolute trash and doesn’t work. You no longer can seamlessly scrub through videos, all you can do is go back or forward 10 seconds at a time, the trackpad just times out constantly and barely works. It’s gotten to the point where I just stopped using it, it’s a shame an update ruined such a convenient app. I’d say let us revert back to the last version
By Elliana T-T
It stops working when I try to use it for no reason and for no reason it says it’s not online but it is so it would be 5 stars if this didn’t happen
I gotta ask, if I lost my remote for my Apple TV, how the hell am I supposed to enter the 4 digit code this app asked me to input into my Apple TV before I can use the app to control my Apple TV????????????????
Takes forever to find Appletv 1/5
Have to open close numerous times and power on and off the appletv for it to recognize the remote app. Screen mirroring works like a champ though somehow it can find the appletv
Horrible. Very unpleased with this app. It never seems to work and I’m always having issues with it. My recommendation is to just delete the app. Piss poor job.
Old is gold 3/5
The old update was better than this one !
No volume control and can’t Double tap 2/5
Ca no longer Doyle tap to zoom and no volume controls please fix double taping bug needs bug fixing cant double tap to zoom in on videos
So many new issues 1/5
My appletv and phone are on the same internet network and it says my AppleTV is offline and can’t connect and then now doesn’t work at all. This app was super easy but now isn’t working. Please fix and so it can do its function
New update is inferior to previous version 3/5
By Awesome Gina dude
It does what it’s supposed to but one thing Apple. Why is there no volume button?
This app worked great for the first week. Afterwards, the app stated the remote was offline. U had to reset the app several times to get the app working. It can take up to 10 minutes to get this remote app working. Something so easy can be so difficult. I would have given this app a 1 star but it does work sometimes.
Wow! Beyond disappointment. 1/5
By The ice cream person
This remote app does not live up to Apple standard. Fix it or take it down. You are embarrassing the Apple name.
Couldn’t find our remote... 5/5
This saved the night! 😆
Can this be fixed plzzzzzz this new system is terrible utterly.