Gift cards usage painful 1/5
I spent an hour attempting to use two gift cards.
One takes, enter the next one, first one disappears.
I went tried 4 times entering hundreds of numbers
then gave up.
I went online on a PC and was able to use two gift cards.
Car side to go 5/5
Easy and get CSR
Crashes on startup 1/5
App is easygoing to use
By celts fan 9494
Order is easy , you can’t see back button or continue ordering button at top
Add Apple Pay!! 2/5
Please add Apple Pay!!
Got hungry while driving… 5/5
By a suh it guh!
Very easy app to use. Ty.
Ordering sides 2/5
Ordering the sides on the 2 for $24 steak deals are confusing and makes absolutely zero since, consider changing it! It says change the "side", then still says "no" and "delete"
Hot and fresh 5/5
Very prompt service. Good was hot and delicious
Applebees Dudley Lane 5/5
By Mr Ramese
My Applebees in Chas Wv Corridor G Dudley lane totally Rocks! I just want to say thank you for all the customer service and love I have received both in your food preparation and guest services! I can’t wait until my next visit! BRAVO!!!
Have to enter card by hand 4/5
This review is for the app. If you want to review your dining experience, you’re in the wrong place.
The app is very good at what it’s designed for. Until you get to paying for your order. Most restaurant apps recognize the credit cards stored on your phone and allow you to select the one you want to use. Not this one. You have to manually enter your CC info. It has a Scan option, but that doesn’t work for cards that don’t show your number for security reasons.
Catch up with the rest of the industry, Applebees.
Friday Night 5/5
I was tired and hungry and decided to order out and I’m so glad that I did. I had the Riblets and they were on point. All my food was. I still had enough for Saturday lunch 🤣🤣🤣.
Now today on 9-5-22 Happy Labor Day!!!
I ordered a 2 for 24$ for my guest. No, on the grill for me today and Applebees has made it easy for a lady on this wet rainy Monday. 🙏🏾🍾🎂🎉🎉
Payment: Apple Pay 3/5
I like the app but it would be a lot better if Apple Pay would be an option for payments. What is the timeline for adding it as an option?
The gentleman that delivered my order to my car was so polite. I’ve had him before and he is a huge asset to the restaurant
Always good 5/5
I do volunteer work multiple days a week. It’s great that you are always available to feed me
Love it. 5/5
No problems! Love ordering from the app and going to pick it up.
Curbside speed 5/5
I pulled in and they headed right out with my order. The order was correct and warm.
Great service 5/5
Today, I ordered a meal from Applebees via Car to go. The server was great-friendly and had my food waiting for me. The meal was excellent-salmon, broccoli, potatoes and soup. Hats off to the chef and server.
Don’t use for delivery 1/5
Applebees uses DoorDash for delivery. If you order from them directly, you will be missing items you paid for, Applebees will blame DoorDash, DoorDash will blame Applebees. The end result is you will be ripped off and neither company cares.
Rating the App 3/5
Unable to use payment methods. Had a balance on a gift card but would t let me also pay the balance on a credit card. Making the giftcard worthless
Applebees is where I first met the man who is now my wife’s girlfriend. He was very nice and smelled great. Much like the food at Applebees. He tasted wonderful too. Much like the food at Applebees.
Add Credit card option 5/5
By Lizeth Ortega
It only gives the option to add gift card as method of payment
Love em. 5/5
Always smooth and easy transactions, live them always💜
Can’t pay 1/5
Unable to pay or view cart in order to pay.
God I love this app 5/5
I love Applebees so much
(App)lebee's IT team 3/5
By Books and Bones
App could be improved by adding a comment box for online orders — individual restaurants are slammed and understaffed. It'll cut down phone calls. That, and a back button would be useful please :)
Fix the app
can’t place order at checkout
Besides that the company/food is good
Why can’t we still checkout? There’s no cart or anything! Please fix this for crying out loud! 🙄
Can’t order 1/5
Tried multiple times to put in an order, and order would not submit, had to use website instead
Last resort dinner 1/5
By Matt's BTM
Please add the option to report an issue within the app. I have to call the store each time, to hopefully speak with a manager. When I do make contact, I receive conflicting information, sass and little to no resolution (who wants $10 off - only redeemable via dine in when they always order delivery?!!!) The last few times I called, I received an automated message that they are experiencing higher than usual call volumes. I continued to call multiple time late through the evening, ending up with the same message and no contact. I live 4 minutes from the location however, the food continues to arrive cold and inaccurate.
2 for $25 5/5
They add $$ to every entree offered except a hamburger! Be aware it’s really not 2 for $25 but still a good deal.
Applebees is da bomb 💣 5/5
The app is amazing & very fast order everything offline and will be picking up shortly ❤️❤️❤️ very helpful and useful. I love Applebees they are a wonderful place to dine in at the staff is very friendly and helpful.
Worst app I’ve ever used 1/5
By I love bum time
This is the single worst app in the entire App Store. This app is so bad that I hope Applebee’s goes out of business. I’m going to Chili’s.
Can’t put my order in the cart and no “ho back” function in the APP 1/5
By tssa zs
Getting frustrated for the two above reasons. Need to use website to order. Otherwise, we like Applebee’s
Great staff and Food! 5/5
Every time I place and order for pick up I’m never disappointed. Always fresh nice and hot and packaged perfectly. Super sweet staff and always quick!
Simply wonderful. 5/5
Application needs an update 1/5
I’m not saying this app is horrible, However I gave it a one star rating because I am experiencing an issue where as soon as I’ve logged in, the app crashes back to the home screen on my iPad 8. As a result, can’t browse any menus/order food/add cards/any of the normal functionality the app has to offer.
Running an iPad 8 with iPad OS 15.5. Please fix this crash and then I will revise my rating. Thanks.
My experience 5/5
By 3D Crawford
This is awesome if you don’t feel like going in or you just got out of the gym and your sweetie you can just order and pick up thanks Applebee’s. Friendly staff and awesome food rolled into one!
Does not work 1/5
I cannot order food through the app anymore
Cart?? Go back? 1/5
Didn’t use older vet much, but this one has no cart, or way to go back in menu, iOS version
New Version Needs Fixed ASAP 1/5
The latest version (late June 2022) is not ready to be released! Buttons are missing to navigate through an order (this issue existed in the previous version as well) and the user has to guess what blank area of the screen to press. The newest version also lost my credit card info so I had to enter the info again and there is no button to save the card info after entering. It’s there, but you can’t see it, so again you have to click blank areas of the screen until it works. This is very poor app development and Applebee’s should do better. Do the executives not try a new version before it’s released? (Hint: they should!) We use the app one or two times each week but it’s almost becoming unusable. Please fix the errors and test the app thoroughly before releasing.
Terrible app - can’t pay two ways 1/5
This app is terrible. If you want to use part of a gift card and pay the rest another way, you cannot do it. And then you have to re enter the information a second time. Fix it!
New version introduces bugs with payment methods. Payment methods not stored and can’t apply more than one (gift card and card).
Very difficult to add payment method 1/5
You have your credit card saved on LastPass, you got to paste, and it doesn’t work! No Apple Pay integration either
Day shift was phenomenal! 5/5
Great service and quick food thanks carside! The drinks were perfect to!
By T Luscious
I love the amazing costumer service. Food is delicious
Website needs to be able to order un-sweet ice-tea 5/5
By Stevie Ray Mon
Single size unsweetened ice tea
Excellent service! The one on Alpine went above and beyond for my family. Great food shout out to the cooks!!!