Location doesn’t work 2/5
Looks like it would be a really good app. However, the location services don’t work on it it says it’s unavailable so you end up having to park in the stall and call the number and it defeats the whole purpose of Geo fencing.
Been about a year since I last used the ap. The upgrades are great. Keep up the good work.
Great if you like to wait for cold food 1/5
This is an awesome app if you love to wait for an hour in the parking lot with your car running for cold food.
5 STARSS 5/5
By Nani 💞
The app was very easy to order from , and quick .. I was going to order from door dash and I’ve noticed the prices were way higher on DoorDash for Applebees so the app definitely came in handy 👏🏽👏🏽👏🏽‼️
Dishonest waitress 1/5
Today my husband and went to Applebees for dinner. Our waitress Lea F was trying to add items to our bill. She always seemed as if she was in a rush with our table and not stopping to answer any questions. She got our order wrong a couple of times after I told her I needed dairy free food. When it came time to give us our bill she quickly dropped it at the table and left thinking I was going to pay online. However our bill came out to be almost 25 dollars more than it should have been. We looked over the bill and saw that she added another full item and an extra ala cart salad. On the mobile bill, when I scanned it, i noticed she added two specialty drinks which then made our bill $90 and listed our table as having 3 guests. I don’t like to be deceived like this. I called her over and told her there were errors on our bill. Luckily I also took a picture of the bill she originally left at our table after running off and avoiding us. This bill also showed that she listed our table as having three guests. She knew exactly what she was doing. This was no mistake. I can only imagine how many other ppl she has done this to. I hope management will look into this. I have pictures of the bills for proof.
Good food 5/5
Close to my house. The service is good. Quick and always taste good.
Not for Gift card payment orders 2/5
I wasted time filling out an order on the app and to pay I tediously entered my Gift Card number and PIN THREE TIMES before giving up calling! Only to be told you cannot pay on the app with a Gift card 😡😡.
Worse, after calling to order for pickup like I wanted, you get a text message saying “ Let's save you some time! To have your Applebee's order ready right as you arrive, click the link below:
https://pickup…” which only opens up the app again! Plus the text does not say WHEN to click the link, as in when you leave home or when arriving at pickup?
Please add RED BANNER saying “will not work with gift cards” and “ignore text alert about pickups”.
PS: the phone message advises ordering on their website, so maybe gift cards will work that way instead, hello mention that too?
Useless app 1/5
I just wanted to look at the menu before choosing a restaurant for lunch. No option for this and you have to set up an account with password just to open the app. This app is completely useless. Will not be using the app again.
My favorite place to eat 5/5
By Solo squad 313
My favorite place to eat
Not worth the time 1/5
I’ve spent the last 50 minutes trying to place an order for 2 items using the app. The app would be a 5 star based off of looks, but everything I try to do using it fails. I have seen the “The operation could not be completed. Please try again later” pop up more times than I can count. I have excellent signal and I’ve tried with and without WiFi. I just can’t get the app to work. I finally got to the placing the order screen but it will not process the payment. I am at a loss. I would not recommend using the app.
Very User Friendly! 5/5
By Keep Rollng!
Just signed up online, and it was a simple process. The app is easy to navigate.
App needs work 3/5
Applebee’s is great, but they need to do something about their car side to go feature on their app. If you use it when you arrive at the store you have to call the restaurant by phone, rather than what most places that have a car side system have, which is a feature in the app to let them know you’ve arrived, or are going to arrive soon. It seem like an unnecessary interruption to make a phone call to the hard-working people inside the restaurant. The app itself is pretty functional with some minor issues scattered throughout it.
App can't update your personal data like DOB and veteran status. Emails from them get you no where.
Awful App and Service 1/5
I literally wouldn’t be surprised if they paid for half of these reviews. The app is slow and buggy, there’s no rewards for using it, it is not user friendly and it just looks bad. Not to mention I ordered at 12:13am for 12:40am TODAY (on Saturday at midnight that is) and it placed the order for 12:40am Sunday after literally confirming pickup. I have been trying to get a refund but keep getting a go around and I’m not willing to lose $50 for food I never received. There was not even a way to cancel the order in the app.
App problems 1/5
By Bryson perro
I tried using the app to place the order but it didn’t want to go through. It changed my card than refund the the money instantly. I attempted to place my order 3 times( it went through on the 3 try).
First time 5/5
Using the app for the first time. Was very easy. Will use again.
Tammy Hopkins is one of the best servers I have ever seen she always makes sure that our drinks are full at all times and she always comes around and asks if we need anything. Whenever we go to Applebee’s we always asked for her section. We know we will be well taken care of. Thank you for your service Tammy.
Gist card trap 1/5
It was already a $*%# restaurant it doesn’t really surprise me that its a $*%# app.
Put in tip and doesn’t work 2/5
I put in the tip in the app and doesn’t add it to the order twice! Got dirty looks from the staff.
Online ordering is easier than the app
App will not process order 1/5
The button to process the order on the final page is grayed out and will not allow me to press.
We’ve added tip and payment method. There is nothing else to complete.
Called customer support and was not given assistance was simply told it must be user error.
Can’t use gift card on app 1/5
Can’t use gift card on app
By David Steven dot come
Much better than online order the app helped so much
Excellent service 5/5
Thank you !!!
I would rather try to place an order with smoke signals than use this app. 1/5
It took 47 minutes of trying to submit my order, finally went to their website and had to create a new account. Finally got it set up and had to enter our order again. Getting the payment to process took 8 minutes.
The salmon didn’t taste fresh. 4/5
By Jeannie 145
The delivery service was great.
Always great food and service 5/5
Applebee’s always has the best food and a variety for everyone. The service, both inside the restaurant, pickup and delivery is exceptional.
I love the spinach dip🤑 5/5
Follow me on Instagram @ayo__p_
You charged my bank 10x 1/5
By HMD Closeouts
Tried using a gift card online to pick up had a balance of $13.00 difference to be paid by CC. Every time I put in my card number you charged me and then I get a error message. Fix your stupid problem. I better get my $$ back ALL OFF IT. Stupid app and website. Why offer gift cards and ppl pay for it, then to not accept it?
Please fix gift card glitch 3/5
Couldn’t checkout with my gift card I got for the holidays. Please fix. Also, add a way for the restaurant to be notified that the customer has arrived for carside to go orders. Thanks
Best spot for late night snack lol 5/5
By nyny 🤪🤪
Stay open late for me I love it !!
Please fix the gift card bug 3/5
By Jeffc in Cinci
As others have noted, it doesn’t accept gift cards, even though they have balances. So I gave up and used my debit card. I guess I’ll use the gift cards in store eventually. Everything else worked fine.
Couldn’t Checkout 1/5
I added my items, applied a gift card, but the submit order/payment wouldn’t work. Tried several times. Finally I went to their website and checked out as a Guest; it worked.
Who programmed this 1/5
Its unusable. You go to use a gift card. It keeps removing it. I have input the same gift card countless times now. Why cant i do credit card and gift card? Im .70 cents above the 25 dollar gift card. Cant i pay .70 cents when i get there? Whys paying upon arrival not an option if the app itself wont do combined payment.
Why does the app keep removing my gift card from the screen when i go to add my credit card? Shouldn't it just have your stuff there. Even when i hit remember credit card it still removes it
The app is slow. Buggy. Reminds me of the app store when the iPhone 1 came out
Super easy! 5/5
The Applebee’s app is super user friendly. Very easy to order, even special orders.
I have a finicky eater, which means I have to remove certain things (like sauce or cheese) from his plate. This app allows that with just a click/touch of the screen. Makes my life just a bit easier!
App needs dev work 1/5
App would not accept my Applebees gift card. I entered the number and pin and add. It would blink as a form of payment for about 2 seconds then go back to my credit card. Ended up not being able to use the card. In this day of app purchases I can’t believe the poor functionality of this app. 👎🏻👎🏻
No back button? 1/5
How do I go back?
Fix gift card usage 1/5
You add a gift card to use, then it shows up and then it disappears.
Please fix this!!!!!
Lil disappointed 5/5
The food is really good ,how ever I was so disappointed on my last Oder ,all the food felt like left over and still and I Oder pinacolada virgin but I was sent it with alcohol
Lacey Applebees pretty good 5/5
So been to Applebees a bunch of times around the North Jersey area and always seemed to have some kind of issue either the service sucked or food was bad or always made wrong, well we recently moved and I figured I give this Applebees a shot here in Lacey Township. Well so far so good food is good, carside service actually does what it is supposed to and the food tastes good. would rather spend $30 on food here then over at BK or McD’s.
I was informed that the tip that I put on the app is a service fee? The tip should go to the Personel bringing the food out as normal? Is this correct? I didn’t feel right putting on a whole Nother 20% on top of the 20% that I already had put?
Sides custom option 2/5
By tony toe demon
Can’t add cheese And bacon bits to mashed potatoes. Despicable
Couldn’t use gift card 1/5
By Amber rose 1482
Unable to apply gift card for charges
What a treat!!! 5/5
Curbside pickup and online ordering makes it so easy. Food was fabulous. Delicious meal!!!
Fast and convenient 5/5
I got car side to go, the food was awesomeness
Can’t add multiple gift cards 3/5
App works fine other than if you have used one gift card you won’t be able to load and use another one.
Applebees app needs to be fixed so you can add payment method. 1/5
How do you add funds like credit or debit card or gift card on Applebees app?
Awesome food great taste 5/5
Great place that has curbside pickup
Worst food app ever 1/5
So frustrating. No BACK button. Wasted ton of time ordering them you can access your CART there literally is no button or menu option to see it.