Waste of data 1/5
I got the app because it was supposed to offer deals. It had 1 deal which was not helpful. It requires an account or login thru Facebook before the underwhelming can begin. Online ordering didn’t work and fortunately it told me before I was required to input a credit card number. Oh and when I selected automatic location it auto filled the receive messages box which was definitely not checked before the location step.
See above! 1/5
*Exactly* what she said.
Soooo practically every restaurant has mobile app and ordering.
So what’s the point of having an app that you can’t order food from ANY restaurant.
Ya good luck letting me know when this changes cause I just deleted your app. 👎🏼
Too expensive to be this cheap 2/5
Okay, look. You are way too overpriced to not have daily deal for a regular roast beef sandwich. This app needs better offers.
Can not confirm email 1/5
By Lps shopkins
Tried to get into the app but after signing up and entering all of the account info, the app wants me to enter a verification code that was emailed to me. However, there is no way to enter the code. The only thing I can do for that screen is close out of it and then the vicious cycle starts again. So frustrating!
No mobile ordering...what’s the point? What I want to know is when is going to allow us to leave a “no stars” review for trash apps like this one???
Coupons Would Be Awesome 2/5
I receive coupons for you in the mail all the time, but never have them with me when I want to grab Arby’s. It’d be awesome to have those same coupons loaded on to this app. McD, BK, Chick-Fil-A, Del Taco all have this in their app and honestly it does drive me past Arby’s to get a better deal. I love the meats, but I love saving money more.
Can’t order 1/5
It tells me every Arby’s in the us doesntbhave model order. This doesn’t make sense.
App has very few good offers 1/5
Their competitors offers their main menu items they sell. Their (competitors) apps work well and post far more diverse coupons Arby’s needs to step up to the platform on this one.
No deals, no promos, no good 1/5
Why bother with a app like this without deals and promos. No coupons, no savings, no reason to use this. I shop almost everyday at mcdonalds app because they run deals. And I pay with Apple Pay so they don’t have to have my credit card in their hand. Arby’s needs a coupon system and deals and promos you’re completely missing the point of having an app to boost your sales. Completely missing the point. Completely missing the sales.
Losing patience 1/5
I’ve had this app like a year? Why did I download it? Oh yeah, for mobile ordering. I get it says you’re testing in select locations, but really. How long does it take? Ima need y’all to get this figured out right quick bc Subway is getting my business since you’re taking your grand ol time. :(
Love Arby’s but the app is kind of worthless, no Prices, none of the fast door places use or support the app. Was very disappointed....
This is a terrible app. First, when choosing my “favorite” store it chose a location that is no longer open. The one I wanted to choose, a relatively new location, was not available for me to choose. Second, when I wanted to see what coupons were available, nothing showed up. I tried several times, but no deals showed up. I love Arby’s food, but this app is so bad I may actually choose to eat elsewhere.
What’s the point? 1/5
I have no deals and no mobile ordering so I’m not sure what the point of the app is..
This is joke. You make me sign up with a ton of info and the best deals you offer are 3 roast turkey sandwiches? Laughable. This is a joke right?
What’s not to like? 5/5
I don’t understand why people hate this app so much. If you want coupons, take the long lonely walk to the mailbox. Do you really need mobile ordering? It’s a drive through. That means you get in your car and drive to Arby’s and order via your car. The definition of mobility. How many other fast food apps show prices, quality pictures, and detailed product information? What a bunch of entitled whiny millennial snowflakes!!! Get a job! Maybe Arby’s is hiring... honestly
Get with the times 1/5
You guys are so behind. What’s the point of having a app if you can’t do anything with it. None of the stores in my area have mobile ordering capabilities. Your losing so much profit
No Coupons, no local Mobile Ordering, Deleted app 1/5
This might be one of the quickest app download and delete ever for me. As others have committed, COME ON ARBY’S LOOK AT YOUR COMPETITION!
Chick-fil-A, Burger King, McDonalds, and probably most others give us incentives to use their apps.
A few examples: Chick-fil-a has free rewards every month or so, along with accumulated points for rewards. Burger King has amazing deals/coupons for mobile ordering. McDonalds has good coupons/deals also. More and more I am using your competitors apps and going to their restaurants because it is simply more convenient for me and I get good deals to boot.
You are missing out on a wealth of data that you could accumulate from people using your app.
Also, our local Arby’s does not have mobile ordering. Any response to this?
App not taking code 1/5
Would love to use the app but having problems with setup. It sends me a code that it says to copy and paste onto a special page. I copy the code but when I go to the page to paste it it is not hot. No matter where I try on the page nothing gives me a paste option. Hope it can be resolved. Love the restaurant.
Worst App Ever!!!!!! 1/5
You would think this app came from a local biz that had their nephew create an app for them. This app could actually be good but I wouldn’t know since it’s NEVER WORKED!!!!!!!
How does this happen in 2018 with a national chain? Stop being cheap and put some money into this app! You’re losing out on money! This is really poor planning! SMH..😬
Pointless and worthless app
Never got a coupon or offer.
Not worth it 1/5
By Creator of the A-TOM Virus
Doesn’t offer online ordering at my store. The coupons are extremely limited, there are three for basically the exact same sandwich. This is pretty much 100% useless. What a shame because it’s a place we like to eat at.
No local restaurants accept mobile orders 1/5
It kinda defeats the purpose when there are NO restaurants within a 30 mile radius that accept orders through the app
Nice job Arby's! I was excited by the app but no longer
Why offer an app when none of your franchisees accept the service?
Wendy’s Burger King McDonald’s apps r better 1/5
Burger King McDonald’s and Wendy’s apps are so much better plus better deals and coupons. I get better coupons deals in the mail . There’s no point to have this app.
Can’t order food on it smh you can’t even see prices.
Order online... 1/5
Asking for all my info for online orders and then saying “Oh, not at that store”
Terrible app 1/5
Seriously why even have this app available, it doesn’t do anything or have any coupons. Really what’s the point ? Lol
Just spins 1/5
I don’t do mobile ordering so I ignored at the bad reviews complaining about that and down loaded it anyway thinking there would at least be coupons but all the app does is spin. I am using a Apple SE with the most current system with my locations free WiFi.
I like Arby’s and the employees at my local location are nice but this app doesn’t work.
What’s the point? 1/5
My wife and I both downloaded this app. The main screen just says “sit tight,” indefinitely. Clicked offers and nothing.
App doesn’t work 1/5
By Columbia Student 1
App wouldn’t let me sign up without giving my cell phone number, even though it said this was optional. No coupons. Deleted.
No deals? 1/5
Why have an app if there are no deals? Pointless
Sits and spins 2/5
I just downloaded the app and all it does is sit and spin when I open it. It’s, “loading my meats...”
No deals 1/5
I decided I wanted Arby’s for lunch and I downloaded the app to see what coupons may be available but the coupons didn’t even load. I even waited 10 minutes and I couldn’t wait any longer otherwise I would spend my entire lunch waiting for coupons. Still a Arby’s just wish I had coupons. Could give it a higher rating just not happy that I downloaded an app and it doesn’t work.
Arby’s is great but the app isn’t 1/5
By Cool dude1223
Took over a half an hour to get signed up to use the app. An app should be made to improve on the ordering experience. I completed the set up and promptly uninstalled the app. Would rather take my chances at the take out window than try and use the app.
This app serves no purpose. No deals, no mobile ordering, what's the goddamn point?
Save yourself the bytes and delete this app.
Whatchu want!!! 1/5
This app is horrible! Very limited and no specials.
Works great 5/5
The app is easy to use and I like having the option to order with app instead of waiting in line. I hope Apple Pay is added at some point so you don’t need to provide credit card info. It would be more secure and convenient.
Fix the mobile ordering 1/5
When I go to redeem an offer, I get an “oops, something went wrong” error. And the only way to clear out the bag is to log out and log back into the app.
I got this app yesterday and tried to sign up for an account but it won’t send the confirmation code. I tried two email addresses but it failed to send
Horrible App 1/5
By Samantha Folio
Total Waste of time. It just gives nutritional information on food. It had 2 coupons that sucked.
It's a menu 1/5
How cute. I just linked my Facebook account to Arby's so I could look at a menu. No coupons, no online ordering just the menu.
Behind the competition 2/5
Doesn’t even come close to comparing to most competitors’ apps and mobile ordering capabilities. I echo the sentiment that the convenience and deals provided at other restaurants makes them that much more enticing and feels like they want to interact with and reward loyal customers. Maybe Arby’s has the meats, but this app doesn’t have anyone beat.
I won’t be using the app. 1/5
Until mobile ordering is available I will not be using. Why would you have an app for fast food if it contains no usable features.
Love it 5/5
The prices should be included in the app. That’s the reason why I downloaded it. Having the prices would help cut down on wait times in the line.
No Southern California restaurants accept it 1/5
I love the McDonald’s, Burger King, jack in the box apps, etc as they are accepted and work everywhere. Unfortunately can’t say the same about Arby’s. None of the numerous locations in and around the Los Angeles, Orange, Inland Empire, Riverside, San Bernardino, nor Ventura counties work with the Arby’s app. A real shame.
Mobile ordering? 1/5
What's the point of having a phone app if you can't order with it?? Not a single store in Denver offer it? Get with the times please. Coming soon? Like this decade?
Even though mobile ordering isn’t available I would still like to be able to see the prices of things so I know about how much it is before I go to the restaurant. It does tell all the nutritional information but along with that it could tell the price
I got this app for the coupons mainly. When I first downloaded the app I had 15-20 deals loaded on my app. The longer I have the app the less coupons get loaded. Now I’m down to one coupon every 15 days or so and it’s been this way for a few weeks now. I’ll be deleting this app as there’s better and more coupons found in the paper.
no restaurants accept it app 1/5
Live in the dc and baltimore area, i really like the mcdonalds and chick fil a apps all the restaurants accept their apps, guess i will just use the drive thru like always, they are never crowded anyway, also i dont understand why some people give reviews on the food and restaurant, the review is about the app, where is it used anyway i checked atlanta san francisco los angeles and maryland?