More new glitches 3/5
The newest version on IOS doesn’t show which camera is on motion/hearing detection, while they are activated, it doesn’t show in the camera, but do get recordings.
The cameras do a great job of picking up motion towards the edge of view, but absolutely horrible directly in front of the camera. I have to offset the view of my driveway for it to do a better job of catching motion.
Simple to setup and use 4/5
We’ve been using the Arlo system for a few months and it works great. Day or night there is a clear picture, sound, and the app is easy to use. My only complaints are, it doesn’t react as quickly as I’d hoped when picking up motion but it gets enough of the action to see what’s going on outside your door. The sound sensitivity is almost too sensitive. I ended up putting a pice of tape over the mic on one of the cameras to cut back on all the alerts when cars drive by that are louder than normal.
All in all its a great system and extremely easy to setup and use. The hardest part was figuring out where to place the cameras.
Arlo Pro 3/5
Cannot communicate with one another. sometimes it freezes and stop working. But overall it is ok to used.
No 90 degree rotation 1/5
Missing 90 degree rotation. This would allow for more viewing area in long hallways
Push notification no longer work + stupid interface changes 1/5
Latest update is horrible 1/5
Too many bugs since last update
No more push notifications 1/5
Since the latest update, one of my Arlo Pros ceased sending push notifications which defeats the whole purpose of having a network based security camera system. Please fix this issue ASAP!
Please fix notifications 1/5
By Tasha A
I’m no longer getting any notifications since the update. So frustrating especially if this is meant to be a “security” camera.
Drops connection 2/5
Had to resync the cameras to the router 3 times this week.
Thats obnoxious as also it thus wont record anything.
iOS not getting notifications 1/5
Ever since the new update I am no longer getting the notifications. Called technical support and to no changes. Rebooted the router and reset Arlo. This needs to be resolved
Problems from the beginning. 2/5
Iv always experienced problems while using the app. Either the videos will start to record and then freeze but say that they recorded. Sometimes I will not get notifications to my phone of motion detected. Sometimes the cameras will not record at all. I have 4 cameras, all plugged in to power. All with max signal. I hope arlo and netgear get their stuff together.
Version 2.5.0 1/5
Since they updated to this last version I have all kinds of issues. The cameras don’t want to go live on the app, there’s a lot of glitches on the recording and the cameras will stay on after you close the app. I have contacted net-gear multiple times and they haven’t responded back for a resolution. I not trusting this company anymore. In the past year they have a lot of unexpected network interruptions or they will bring the network down for maintenance without letting you know. I’m done with Arlo and if I was you I won’t buy this product.
New update is awful 1/5
Why did you have to change the playback style. Now it auto plays harder to delete videos and videos don’t always save to the phone like they did before last update. If it’s not broke quit trying to change things. Very disappointed.
The BEST!-until the last update 2/5
Can't say enough good things about the Arlo system. From the easy installation (15 mins) to navigating the apps..everything went without a hitch. A slight delay on the audio for the pro camera but nothing to really complain about. No regrets with the system or the app.
Update 5/18/2018. Glitchy since the last update!
By Frugal ginger
Arlo was working great until the last May update and now we’re no longer receiving notifications.
No longer receive notifications 1/5
Since the update I no longer receive push notifications.
My wife didn’t update and she still gets updates.
Please fix now!!!
This latest update is horrible. The app continually locks up and fails to send timely notifications of recordings.
Very Good! 5/5
By Louie B.
We loved it! I hope they upgrade the firmware of Arlo Pro to get more features like Arlo Pro 2.
Disappointment setting in 2/5
We have been using Arlo for the last four years. Last half year, seems the quality of operations is deteriorating quickly. Constantly have to reset Arlo because the cameras are going offline frequently. Signal reception from the base is getting weaker and weaker. The battery no longer last as long as when we purchased the system. Granted the base and cameras are four years old but it shouldn’t mean that we need to upgrade to a newer version every few years. With each software upgrade, performance doesn’t improve. Worse, I don’t like how the library works. We can scroll through all the recordings but if, as we are reviewing recordings, a new recording is occurring, we cannot scroll to this new one. We must exit out back to the library then go back in. In previous versions, this exit was not necessary. We will continue to use the system until it finally quit on us but after that, we are not certain about purchasing another one. We will have to see what kind of upgrades or improvements are made in order for us to consider purchasing another.
Update bad 2/5
Since the latest update the cameras keep turning off! Constantly turning on again. Notice it cause I stop getting notifications. Also when viewing recordings in landscape mode it shows one recording even when you tap another. Help!
New App Lacks Notifications!! 1/5
By Tyler's Nano 14
New app will not send notifications. Useless for the over $1000 in Arlo camera I have for security. Please fix now
Awesome resolution 5/5
Had initial problems keeping them connected to the internet, but once I moved them away from each other they worked fine. Plan to buy another.
My problems with Arlo 1/5
It doesn’t have the alarm option and once i leave my home i barely get notifications
Arlo is a system have 5/5
It’s a very reliable camera system , I had it for about month now and it’s very accurate with motions and hears everything
No push Notifications 1/5
By 13th floor Elevator Operator
I too am not getting push notifications!
Useless without this feature.
PLEASE FIX IMMEDIATELY!
Ok overall 3/5
Could be better. I get quite a few false alarms. Shade from clouds going in and out seem to set it off. I’ve tried less sensitive settings but no help. Eats batteries but that’s the price you pay for not running wires I guess. 1 Camera or 2 go offline at times I have to bring it into the house close to the base station to reset kind of a problem when I’m not home and maybe few hundred miles away. Will probably switch to a wired system eventually.
No notifications since update 1/5
Since the latest update, I haven’t received any movement notifications like I did before. Notifications are the whole point so this needs to be fixed ASAP.
Great Stuff!!! 4/5
By Unkle Lunkle
Now I don’t have to check my mailbox every 15 minutes for my junk mail & bills. Arlo, just reminds me as it happens!!!!
New update is no good 1/5
The notifications is not working now, there’s no alerts when the motion is triggered
Good... But has room for improvement 3/5
By Project Manager Mike
With the latest update Arlo hasn’t been consistent on recording activity and sending alerts.
We also recently added an Arlo Pro 2 camera (5th) to our existing four Arlo Pro cameras.
I’ve noticed the audio remaining in the background even after stopping the viewing of a video feed, which I had to completely kill the app to stop.
Would be helpful to have an added feature to the Arlo app to “Snooze” alerts for a period of time.
It would be helpful if we can leave Arlo in the chosen mode but press “Snooze” and it prompts us for how long to snooze alerts (preset options, 15min, 30min 45min 60min, 2 hours, 4 hours, 8 hours), i.e. The gardeners show up and they’ll be here for an hour so I’m going to “Snooze” for say 60 minutes. Or I’ve got that party tonight so I’m going to “Snooze” for 8 hours. Then it’ll automatically resume notifications after the defined time expires. However the system would still record triggered events according to the selected mode while “Snoozed”.
I want to see Arlo get smarter. My lights seem to be smarter where I can set them on a schedule, I can interrupt that schedule but at the next triggered event they go back to their schedule. Same thing with my sprinklers, they’re on a schedule and I can interrupt that schedule and delay watering for a period of time; it even “knows” when it rains and suggests the delay. I feel Arlo could have that simple option to “Snooze” Alerts.
Could be accessed a few ways, via iPhone app , from home screen with touch press-hard on app icon, to bring up the touch sensitive menu or when an alert opens could be an option present there.
Why have cameras that don’t pick anyone up and fail to send alerts 1/5
By 3cameras no motion dection
I’ve had them installed for one week. Every morning my husband goes to work ALL three cameras fail to pick him up. This makes me question how well the night vision works. Also I’ve had to reset two of the cameras after the first night cause they got stuck in night vision mode. Then when it is recording it lags in between the recorded footage, cutting out 10-15 seconds of motion. I plan on giving it a couple more days, but looks like I’m sending these back. Very disappointed guess you can’t have a wireless camera that will guarantee record and pick up all the motions.
Bad UI and unreliable 1/5
While viewing a live stream, there is a giant “Alarm” button on the screen. It covers the video, and the last thing I want to do is cause a super loud noise to go off. There are so many bad interface designs in this app, either the designers are not competent or the product managers don’t listen to them.
The camera system is not reliable. The outages are too frequent to rely on for security. Live view is very delayed to start, and then delayed from real-time, so not very useful to monitor children or use with intercom. App is confusing to navigate and doesn’t use standard iOS UI conventions.
It doesn’t even notify me when I have a new recording anymore. It used to, but there was an update, and now it does it only randomly. There is also a long delay in viewing a video. In the past, I would get a notification, and then when I go to view it, it’s not in the app. It takes up to 5 minutes for me to be able to view it.
Notifications are broken 1/5
Used to work good until the last update
Playback Progress Needs to Show 3/5
By Mister Eat
The time progress indicator during playback of videos from the library now shuts off in the latest update. Before this update it would stay visible. It stays visible in the Android and Windows version. There should at least be an option to turn the time bar on or off.
FANTASTIC Motion Camera 4/5
Great camera security system. I have a Canary and an Arlo. The Arlo benefits of the free service tops what Canary offers. Picture visibility and clarity is MUCH BETTER on Arlo than Canary’s picture. The function of sounding the alarm when predator seen is great. However, the latest 2.5.0 update has a glitch that the prior version did not. I do not get alerts sent to my iPhone when motion is detected now. I have it set to send ... but they aren’t to either my or husbands phone. This wasn’t problem on prior version and waiting for Arlo to fix.
Big step back 1/5
Clearly who developed this latest version does not have the product. Pausing a video at specific frame is almost impossible now. Keep the pause button on the bottom, geniuses. Also the alerts got screwed and had re do the settings. Great product but very poor software development management. I hope I could install the previous version.
Too much time to open the app to see cams 1/5
It takes approx up to 1 min to get to the cameras, everytime we tap on the app, it needs at least 20-30 seconds to sign in.
Microphone takes another 20-30 seconds to connect, by this time, the person would be gone from the doorway.
I have three arlo-2 cams.
Long Lasting Batteries 3/5
Cameras are very clear. I only had this system for about two weeks. It’s already saying that my batteries are low after I put them up in a difficult position. Batteries that come with the system should be long-lasting and not require that you have to go out on a regular to replace or charge them.
Not happy with the latest release 2/5
Too many bugs!!!
Great system with a bad app to run it. 2/5
By Olin 45/70
The cameras are great, the concept is great, but the app that runs the system is horrible, I have to constantly reboot my iPhone to make the app work. Please fix the app that runs the system. Its really annoying.
Update issues 3/5
It seems that every time upgrades to the app happens, the systems fails to notify me, when an area detects motion.
Needs improvement 3/5
Had these cameras going on two years now and either one or the other glitches out on me, very annoying. But not bad cameras for wireless. Arlo definitely needs to step up.
Great cameras, but not getting push notifications 3/5
So I’ve had my cameras for over a months and they have been working great! However, since the new app update, I’m not getting my push notifications, unless I play around with some settings, and then it’ll be fine for a little bit.
Cannot Complain 5/5
By Genera User
Before buying the Arlo pro cameras, I read up on then and was on the fence. Until I caught someone in my backyard, it was time to invest in a system. Opted for the two camera setup to try out. Can’t complain one bit. It has worked just as I expected it too. There is some lag from when I receive the motion notification to when I can actually see the video. I suspect it is due to bandwidth capacity at my place. Regardless, have had little issues with it. I don’t have an issue with the charging of the cameras as others do and I have set the motion detection to 100% but only record 10 seconds at a time. Doesn’t take very long to charge back up. Would definitely recommend this to my friends. Planning on expanding in the near future.
Very Buggy with no real support 1/5
I wouldn’t buy again.
Update ruined everything!!!! 1/5
Recently had a prowler so I’m on high alert, the new update has stopped sending notifications! Please fix!!!!
Arlo is great WHEN it works 3/5
I would love to give Arlo 5 stars however too many issues. The most annoying one is cameras that go off line constantly. The batteries are charged and unless I remove the batteries and replace with different ones they will not come back on line. The kicker is I could remove the batteries out of another unit having the same issue and basically swap them, and the camera works. There are times I have to resync the arlos as well. It seems they off line when I’m out of town which leaves me with no working camera until I come home and do it. This has been happening off and on for. The past few years. I have invested in 14 cameras and cannot afford to toss them and get a different system. When it works it’s handy and a great camera - indoor or outdoor. Also writing tech support often results in waiting for 2 days for a response. Extremely frustrating. Wish they would fix this.
Really good app 4/5
I really like the app and the fact I can view any of my cams when ever I want. The new update provided better video viewing and I think it is great, but the notifications are spotty now since the update and I don’t always get them. Others have the same issue and we all noticed it after the update. Other than that I can’t complain.