Poor customer service 1/5
They really have a poor customer service care...
I don’t have my package 1/5
The worst experience ever buying online I don’t have my order and it says delivered i checked my box mail and nothing I gave instructions to fedex and they were not fulfilled I just wasted my money 💔
One of my favorite shopping apps. Highly recommended.🔥
Love ASOS 5/5
A friend told me to check out ASOS for a summer dress and I’ve been hooked! The prices are great, and shipping is amazing. Just make sure to read the reviews on the products, because some items are hit and miss.
Great shopping app 5/5
By Software PM
Fun sexy products, great prices, great customer service and shipping quality
Also really fun to browse! Easy to discover nice things :)
Love this app 5/5
By online orderer
I get my clothes and shoes from this app and always have arrived on time. The compliments are positive about things I purchase from this app. Have not had a bad experience with ASOS and hoping it stays that way. Thanks ASOS. You’re Amazing!
fast and easy 5/5
use it all the time! and the suggestions really be on par with my taste love it!
Great app 5/5
This is really good app
Worst customer service 1/5
I never get anything until 1-2 months EVEN though they make you pay for 5-7 day shipping. Contact customer service and it goes no where. Don’t shop here they just take your money and don’t even give you the stuff.
HORRIBLE CUSTOMER SERVICE 1/5
Hopefully you don’t have issues with your order because their company will be absolutely no help.
Worst company ever 1/5
Worst company ever
This store is super great but I do have a few qualms. 1. I think for people who shop here often, you should get a rewards system thing. Lots of stores have this and I think it would increase shopping. 2. The format is weird and annoying. When yoh click on an item you cannot see the other stuff that the model is wearing in the photo- which is very annoying, and when you click on an item you cannot see the multiple colors of it. If you want to see the rest of the colors you have to keep scrolling- this is very time consuming. This store is quite a fast fashion destination, but at least they have sustainable packaging and are making some efforts to reduce pollution during delivery even though all these clothes are made by child slaves.
Love it 5/5
Top notch 5/5
Once Asos always Asos
Watch out before you order something, because you’re not gonna get refund after your return! I was using this app for a long time but after first return I didn’t get any refund! They will lie to you that they refunded it and there’s issue with your bank, but it’s not true!
Don’t expect delivery on time 1/5
I placed an order on the first of the month and it said it would be delivered by the 8th, it’s now the 15th (a week after delivery date) and the package still isn’t here. Whenever I contact someone at asos they keep changing the date when I can expect my package by. I don’t recommend this app to anyone and the customer service is not helpful at all. Won’t be ordering from here again.
By Raymond2021 review
Poor customer service and poor technology. I wanted to cancel an order and that didn’t happen, I wanted to return a wrong item and it was a whole process, I asked for a student discount code and no one helped. Very disappointed
My first order 5/5
By Downtown hustler
This app is amazing and shipping is fast! No complaints at all!
By Jali Cia
This store has the best selections of name brands
Everything I’ve ordered has fit perfectly. Shipping time is really fast too! Love it!
Needs to do a better job with shipping 2/5
I ordered an item with the faster shipping that costs more because I needed that item for somewhere I was going. It said it would come by January 8th but it’s the 12th now. I also went to the post office to check if anything arrived but they said the label might have not even been on.
Very easy to operate and is very similar to the website version.
The best 5/5
Asos is the best for easy and online shopping
easy shopping, newest trends 5/5
Can always get the latest trends and fashions at great prices. Shipping is fast and everything is hassle free.
Love ASOS 5/5
They finally added reviews which is what I needed to give them the five stars! Love this app, it runs smoothly, ASOS support is extremely helpful, and they have reviews!
Great selection at even better prices! 5/5
ASOS has a great selection of the most sought after styles. The quality is better than many of the competitors, as well as the price. They have a great free return policy for most items which definitely is a plus since sometimes things don’t always work out.
Affordable clothing 5/5
Best online shopping app
Customer service 1/5
I placed an order on December 20th, till today I never got it!!!
On the website is show “delivered “
No one from the customer service get back to me with answer or refund.
I sent around 15 emails , no one answer.
It’s seems like they know just to take money without provide the parcel.
I’m just want to get my money back and never deal with them anymore!!!
Shame on you!!!!
Greatest retail store online in the world
Me fascina la ropa súper diferente muy cómoda y sobre todo a muy buen precio ✨
That’s all you need. 5/5
Scammed me 1/5
Don’t be fooled by the high ratings this company scammed me out 150 dollars they said my jacket was delivered and I never got it ! Then I emailed them for help and they said sorry your item was lost in transit we will get back to you in 5 days
It’s been 5 days I have no jacket no refund and the text chat section under help on the website is coincidentally unavailable to me
The Amazon of clothing apps!! 5/5
By bean!! <3
I’m so obsessed with this app, they ship so fast and have so many options of every style. It’s always my go to when looking for any outfit or new piece!
ASOS HAS EVERYTHING YOU CAN IMAGINE! 5/5
I’ve been shopping on ASOS for 5 years now.
I love that have so many things and variety . And if you are a suit kind of guy then you will love the so many styles and color suits they carry on the ASOS app!
I love it !
Very annoying!! I pay 10uss for the shipment will arrive on date and never arrived! It was for a special date, very disappointed!!
Great app 5/5
Really great and makes it easy to shop. The video feature is really useful to see how things look and fit. Shipping is usually fast and free and most of everything is fairly priced and good quality. Making a return was pretty easy too
Best Clothing App 5/5
Literally no app makes it easier to shop
Easy app shopping 5/5
One of the best experiences shopping from my iPhone. I don’t even go on the site since the app is so nifty. Updating my review to say this is the best shopping app out there. It’s so seamless and streamlined and full of new fashion inspo!!
My favorite app! 5/5
Ima on the plus size and they have so much good clothes for bigger guys! A lot of other brands have bland and boring clothes for bigger guys but I feel stylish in ASOS clothes! And the premium shipping is the best gets here on time!
By BestPlayer! ;)
Bad service & even bad shipping!
Great styles and great clothes 5/5
I love the styles, i love the design and i love the clothes
Worst customer service ever 1/5
Good luck trying to return a gift. ASOS sent the wrong size and can’t figure out how to return a gift and send a return slip. ASOS customer service is the worst I’ve ever encountered. And it’s a shame I’ve spent a lot with them over the years.
Excelent. Recommended 100% 5/5
The clothes are acceptable to good quality for a fair price. Return process is easy. Communication with them is easy. I love ASOS.
International ordering 2/5
I loved ASOS ... all my clothes and shoes are from them. I even got my kids into them so the whole house style is on 10! However I had to delete the app and no longer be a customer due to a recent site update. I am stationed in Germany but would shop from their UK website because i prefer the UK clothes style, it comes quicker than ordering from the US but mainly because the language is in English unlike ordering from the German site. I can’t use the German website because I don’t speak or understand the language and there is no option to change the language and using Google translate is a pain. Customer service said they think the site updated and change that option I had before . It’s very unfortunate so I guess I take it as a sign to look for another store or stop shopping and save money. I wish they fix this I or change it back cause they just lost a customer ( and more fellow military customers).Well good ASOS
LOVE ASOS 5/5
Love shopping at ASOS, and their app is awesome, along with the customer service and quick shipping!
ASOS is my favorite online retail store 5/5
Ok...so I’m slightly obsessed with this site... 5/5
I love the variety of clothes available and I the styling is consistent with my own. I’ve got to stop shopping here so much!
Premier delivery is a joke 1/5
Paid for the premier delivery, the package was supposed to be delivered on 12/30...
On 1/04 I found out the package is being returned because they’ve messed up the apartment number....
Never got my package...