App not working 3/5
Will there be an update soon? I can’t view my recent orders, view my favorited orders, or view anything. And when I try to it keeps telling me to sign in. Please help!
Eco friendly OR shady practices. 1/5
Asos claims to be eco friendly by reusing the packages, and making returns easy and less packaging consuming. Well how do you explain this: placed 4 different returns inside one box (because I was told to do so) and received only one refund, for one item instead of 5 items! Dispicable. And when you try to reach customer service the chat box never loads. Very questionable practices and oh how convenient that the chat doesn’t work.
By Redstone 29
I just love ❤️ everything I purchase I’m amazed every time I look at the app wow and the complaints I get when I wear your items are just outstanding every time thank you.
Lost packages 2/5
Always losing my packages!! This month alone they lost 3! And of course the items are always sold out so I can never reorder it
Refund doesn’t initiate until you ask them to 1/5
Sometimes refund shows up so fast but most of the time it takes too long or sometimes you might have to contact the support team for the refund.
Other than that I don’t really have a problem with these guys.
There is no way to actually chat with someone 1/5
By amme amme
I NEED TO RETURN SOMETHING BUT IT WAS NEVER MARKED AS DELIVERED SO I CANT CREATE A RETURN AND THAT IS NOT AN OPTION ON ALL YOUR “LIVE CHAT” OPTIONS AND YOU MAKE IT IMPOSSIBLE TO ACTUALLY TALK WITH SOMEONE
Missing item and ripped item 1/5
First ever ASOS order…. Pants had ripped zipper and the earrings were NOT included… is this normal?????? I loved the pant style hence the 2star but seriously questioning this brand 😢
Misleading/mistaken sizing 1/5
I bought a pair of size 5 shoes. When they arrived, they were much, much bigger than 5, though on the box and shoes, it said 5.
I paid for shipping, so I am miffed at this mistake.
Great maternity wear!
$20 Next Day Delivery Subscription NOT GUARANTEE 1/5
By Fix the playlists.
Unfortunately over $500 parcel unable to be located after being “sent on 11/28” for next day shipping. It is Now 12/1 with no updates to my delivery carrier or tracking updates. Very unsettling. Not worth subscription.
Fraud don’t use them 1/5
I used a gift card to purchase an item and I made mistake then cancelled the order, I would suppose to get a refund back but later that day i contacted a there customer care who said that they would refund me , this is 5 days my account is still empty. Pure wickedness and fraud all there customer care keep lying. Kindly don’t use this service. They haven’t given me my money back
You can literally find all you need here
Love this app 4/5
I am in love with this app. I have made two purchases so far and love it. Returns are easy as well. I will say that they need to update their measurements for mens clothing. They base it off your waist size and that isn’t very helpful as all.
Stay a cut above 4/5
By Wendy Breeze
If you go away from doing Runway snippets, you loose your advantage. What you do with your videos is exactly what sets you apart from everyone else. Some of your competitors are trying to copy your presentation style but no one does it like you.
Love it 5/5
Love buying here
Loving it ! 5/5
I been using ASOS for six years and everyone always compliments all my clothing 😎
clothes are good but customer service isnt 3/5
I have been trying to contact support and instead of sending me to an actual person when I ask, it sends me thru a form to try and resolve myself even though my question is none of the options. seems impossible to talk to someone
So bad 1/5
I return 2 item and i didnt receive my money
العارضية قطعة ٩ شارع ٧ جادة ٤ منزل ٢٤ 5/5
By ام محود
العارضية قطعة ٩ شارع ٧ جادة ٤ منزل ٢٤
Asos Lover 5/5
In love with every single product i receive!
Great App. 5/5
It is the website for me to find clothing.
Really incompetent 2/5
By I just want to access my snaps
This would be a great place to shop, if they weren’t so incompetent with the sizing. I bought from this site for the first time to get a pair of vans I’ve been eyeing forever but now are no longer sold. ASOS was one of two places that still had them; decent price too. Now I’m a 5.5 in Men’s sizes as vans often come this way. Ordered them and cannot get my foot into the shoe. Why? Because they gave me a shoe in size 5.5 in womens. My bad I thought. So I reordered in a 6.5. What shows up at my door? Size 6.5 in men’s!! So aggravating. The shoes are mostly sold out and now I’m torn on what do. I’d leave this review on the product but they currently don’t allow reviews on all products. Weird. I give it one extra star, because the packages come sooner than expected. However, I really doubt I’ll be using this site again
I’m so so happy with this app, everything is so smooth and easy to decipher and it makes shopping with ASOS that much better. I go on the app way more often than I’d like to admit.
Wide variety of styles and sizes 5/5
My go-to app to browse and purchase inclusive sizes on a range of styles. And there are always discounts. Delivery is reliable too. Never disappoints.
Nagging notifications 1/5
Apps with notifications that have no purpose other than to passively aggressively nag you to spend money earn an instant delete from me.
Bad customer service 1/5
It is the worst app I have used and the customer service is so bad
Discount never work 1/5
Got a student discount and also got a no hurry shipping discount they never work.
Should be 5 stars 4/5
I ordered a Black Friday order and after I did I realized that it was going to the wrong address. I then canceled the order and changed the shipping address to the correct address and tried to reorder but I didn’t have the funds in my account for the reorder to process, so I had to wait for the funds to return to my bank account and by that time the Black Friday deal was over so I completely missed out. For situations like this, the app should have a section where you can pause the shipment for a short time and edit the address or a button option to change the shipping address within a certain amount of time after ordering. Or a person should at least be able to reorder at the same discount as the original order. Thank you.
By Tacos ends
Love the Premier service!! Most of the things bought from here have been great quality and price love this store!!!
Nice store 5/5
By Nermien Ghabrial
I like this store so much it has a lot of lovely clothes and shoes and the customer service so helpful and fast reply I recommend all of people to buy from it
Great app i love it
The worst company ever 1/5
By Reviewer 1989
Guys do not shop with this racist company. After not only taking my money and “loosing” my items in them mail they refuse to refund me or ship me out a new set of items. Instead they disabled my account and any account i try to make after. Having interaction with their racist team. This company is by far the worst company I’ve ever interacted with. Can’t wait for the day it doesn’t exist. Hope you go out of business this year. Scum bags. Thieves. Racists.
Great app 5/5
At first it was a little much, so much stuff to look at. But once you start narrowing things down it’s better and enjoyable to scroll through. So much to see!
Hector 091309 1/5
Horrible never got my package
SCAM! Didn’t send full order and no customer support. 1/5
I ordered three items and only received two of them. I’ve been trying to use their live customer support chat for a week but never connects me.
Difficulty with corresponding 1/5
ASOSDoes not have a department that you can correspond their very difficult to get in touch with their not returning the monies of their product someone needs to go back and readjust their website for more communication to their customers
One of the only apps I actually love
Absolutely love it 5/5
They always have the styles I’m looking that express who I essentially am.
Best shopping app!
I ❤️ ASOS! 😁 5/5
Yes, I always enjoy shopping from ASOS they have my style and all that I need. the only problem I may say I have is the sizes sometimes throw me off so sometimes I order stuff and I have to return because the sizes do not fit.
Great store 5/5
Always a great selection of merchandise. Very easy to use app.
Please don’t waste your time or money 1/5
By bruh moiment
I bought a shirt and they send me the wrong shirt. They told me to rebuy it and they sent me the same wrong shirt. They have taken over 3 months to get my money back. Not worth any of it. Do not buy from here
Fav online store 5/5
9/10 recommend. They have pretty much anything.
Add Product Reviews please 2/5
By Vante 407
Because to often im returning things because the item looks nothing like the Pictures
Love this app 5/5
Great app to use and I love the clothing on here! Always good quality at affordable prices!
The best sales everrrr 5/5
The scroll is endlesssssss
Great store! 5/5
Well done app and easy to use. Best store to buy online so far!
costumer service 5/5
By big agzzz
ayo my man abhishek is the dawg
Good Clothes 5/5
Affordable and stylish clothing