I love Asos! I have used the web for 10 years, but with the app is so annoying that the language is defaulted to the region no matter what (even when preferred language on iPhone is different) in region Germany the only language is German, really makes it difficult for expats :/
I love shopping at Asos, but please make shipping to Cape Verde available again!
Stay away 1/5
This company is a huge scam. They will take you money and send you wrong sizes without an option to return. You have a better chance at getting the clothes they advertise by sending your money down a storm drain and hoping they fall from the sky.
By mr jacky
Ordered twice 1/5
I don’t knw who’s in charge lately but I havnt got any of my orders
Best styles 5/5
By rhea dittman
Great products & affordable!
Downloaded app and code didn’t work 1/5
Me encanta 5/5
Son los mejores, los amo demasiado
Addicting, Affordable & Value 5/5
Weekly Discounts on most items, Fast shipping with the Yearly Membership for 19.99. Good customer service
Order was due a week ago. Still waiting!!!! 1/5
Impossible to talk to customer service. Chat Live does not work. Currently in talks with PayPal to reverse the charge.
Wrong item delivered 1/5
They keep delivering the wrong items and expect you to print a return label when they can just attach one when shipping. Not satisfied
My favor app 5/5
Best app to online shop!
Okay for the most part but recently dissatisfied 3/5
I won’t make this long but I’ve used the same address for 4 different items and have received my packages. But for some reason I use the same on two recent ones and they say my address is "unknown". When trying to get the item sent back they can’t do that and instead schedule a Refund. Why is it that when I use the same address a packages are delivered but in my last two recent ones they’re not? And on top of that they get sent back immediately without even calling my number to discuss delivery issues? I think that if there is an issue with delivery and you express that to asos they should redeliver your package instead of giving you a refund for a item you may never be able to buy again because it’s out of stock. I loved asos but recently it’s been a bummer.
Quality, comfort and style 5/5
I be never gotten more compliments on my personal style than I do when I’m wearing anything except ASOS STYLE!!!!
Trash company that won’t give you your refunds back unless you send them back the item you never received.
Customer service is almost as useless as the app itself.
Love it here 5/5
Especially the size 12 shoes!!!
Keeps logging out 3/5
The app is good, but why does it keep logging me out? I would log in one day, the next I’m logged out again and have to go to the website to log in. Very annoying! Please fix this and keep us logged in unless we log out!
Worst company ever - never order here 1/5
Just ordered from Canada. 120 purchase and then 150 duties…… company doesn’t care. No one tells you before.
CUSTOMER SERVICE IS HORRIBLE 1/5
The site is lovely, cute stuff affordable. But I highly do not recommend. THE CUSTOMER SERVICE IS NON EXISTENT
Stop signing me out. 2/5
This app is VERY flawed. It’s annoying.
Too bad 1/5
Well, it’s hard to see the things you can’t buy right? It’s hard to fix the bugs you don’t want to notice, right?
Do not honor the promo they offer 1/5
Advertise 20% off if you download the app, but when you apply the JOINUS code they will not honor it unless you meet minimum spending amount. - which is never stated in the offer
Asos app 5/5
Well organized and user friendly!
Stole money from me 1/5
I returned a package and ups lost it. Asos essentially blamed me, blocked my account and would’nt refund me. They are cashing in on a lost claim with UPS and still have my money for the purchase as well. I was a customer for years.
Wonderful App 5/5
This app is amazing. I have found it to be extremely useful and accessible for online shopping. Couldn’t ask for anything better!
Best online/app shopping experience 5/5
Amazing options (almost too many) and the premium free next day delivery shipping is the big cherry on top.
ASOS says download app to receive discount, I received no discount. 2/5
I was shopping online and at the top of the website it said download app to receive 20% off, I downloaded the app and received no discount. Sad.
Quality ‼️ 5/5
By WonderWoman 77
I Love the products they have for us‼️🙏🏻 And overnight delivery is the best‼️👍🏼
Leave me alone 2/5
It’s very irritating that because I go onto the app to look at past purchases or whatever, that I’m hounded by the site like a pushy sales person. I’m going to remove the app bc of that reason.
Cannot log in 1/5
App requires an account to use
Account created via ‘Sign In with Apple’
Go to log in, Sign In with Apple not available as an option on log in screen
Cannot buy/save/heart anything
the worst service 1/5
0 stars for service. First they canceled my order and charged the money from the card. Then my account was blocked. In a chat with a consultant, they could not explain WHY this happened.
After that, the order was canceled, which was made and PAID from the husband's card. The money was not returned, support is not responding.
Clothing and sandals 5/5
By cubanita mariii
If this store been out for a while I’m sorry because it has everything I love it!
Especially my favorite brand Nike and Adidas❤️
By Cory @ Rarely Routine
love ASOS. no problems with the app generally. BUT FOR THE LOVE OF GAWWWD, LET US SAVE OUR FILTERED SEARCHED!!!! i would spend so much more money.
Where’s the size guide 1/5
I haven’t seen it recently. That won’t work at all
Nice trendy clothes 5/5
By Popular dude
Good quality and good price
The worst service ever and you cant return anything
Great app and wide selection of clothes!!! 5/5
App is easy to use and customer service is excellent. Very pleased with the selection of clothes!
Contact us page and customer service 1/5
Is horrid. I can’t talk to anyone via chat (by the way your chat is not iPhone 13 friendly). I tried placing a order as a new customer using coupon code joinus and that didn’t work. Tried customer service and only got the bot that keeps referring you back to account which makes no sense since I don’t have an order yet- I am trying to place one if your system lets me. What a waste of time this was. If you guys want to sell the very least be honest about your coupon and make sure you have people to answer questions. I am out
Very good 4/5
By Cedric Deux
I enjoy the next day delivery feature, it is so convenient. My only problem with them is the fact they don’t restock on the products I want 😂. Their quality is very good too.
EASY to Use!!! SCORE! 🛍 5/5
The App brings extra discounts, sale items and restocked fashion to your fingertips. I love it!!! 🛍
Everything is Amazing 5/5
I love that the sizes are accurate and clothing quality is just simply Beautiful ,classy, timeless shipping is on point truly Say this ASOS : The everyday woman thank you …….
Material are not good 2/5
Bought 2 pairs of pants material look so cheap it will wrinkled even before you put it on won’t buy again here first time and last time
У нас газ, а у вас?
Super bad 1/5
They delivered my order at the wrong door
Compra servicio al siguiente día, lo mejor ! Me gusta mucho comprar en asos por calidad y facilidad de devolución.
Facebook Log In Error 1/5
Using Facebook to log in does not work and I am constantly met with an error.