By roland burbine
Great ab to have block that all my spammers and unwanted callers thank you for putting it on my phone
App to hit a snag?! 1/5
App has not been working for weeks?! What’s going on
Spam Risk? 1/5
Marked a call from my car dealer service department as a Severe Threat with 0 reports.
Thus is a legitimate business.
Worthless App 1/5
The fact that this app literally has a notification that says “Spam Risk Call Received” is all you need to know about the quality (or lack thereof) of this app. It literally allows spam calls through and let’s you know that you got one!!! What on earth is the point of that? This app identifies spam calls, and let’s them through anyway!!! SERIOUSLY!!! What a total joke. You are lucky you are the beneficiary of fake and inflated App Store ratings, because clearly your most recent ratings expose what a fraud this app is.
Servers can’t be reached. 1/5
Not via cell network or wifi.
The app freezes everytime I use it!!! It’s been this way for about a year. I keep waiting for an update to fix it but it never comes!!!
By Ibooks is left wing
Starts blocking contacts and you don’t get a notice.
Endless spinning pinwheel 1/5
Not sure what happened to this app recently. Have been getting several robocalls and have tried to open the app for 4 days without success. All I see is a continuously spinning pinwheel. According to the Mobile Security app; Call Protect is active. I just wished I was able to open the app. Looks like an update is needed.
Needs help 2/5
Since the blast in Tennessee, my app has blocking my unblockers. When going into the app it keeps telling me it hit a snag. And I have done the resent update🥺
Call block works for me. Thanks
Crash much 2/5
I wouldn’t consider paying for and app when the free version doesn’t work and crashes 4 out of 5 times opened. I rarely even get the opportunity to report a call, usually get fed up trying to open the app.
By Kirk Alwine
Does not work properly fix please
Worthless app and paying spend y make it better at all 1/5
By Bags Willoughby III
This app is garbage. I receive ridiculous amount of calls from scammers and now I was duped into paying for 3.99 a mon to extra and now get even more calls with impossible number that the app does no catch at all. It pretty much just blocks important calls and let every scammer and spammer through. AT&T you are profiting off you customers security concerns and not even providing a solution.
By Delta Squared
Works one two iPhones not on a third. Says “Hang tight We are we are setting up your account; it shouldn’t take too long”. If you can get to the setup screen you can block calls.
Regarding representative 5/5
Her name is Laura , she went beyond in helping me with my concern regarding how to report fraud/spam calls . Please acknowledge her awesome work in helping clients, like I said she went beyond I do so muchAppreciate people like her she needs to be told of what a kind thing she did for me she brings a lot to your AT&T company thank you.
Terrible app 1/5
I’m paying for a service to block unwanted spam calls yet I fee as if I have to re subscribe every month even though it’s on auto bill. Half the time it doesn’t block anything I have to continuously go in to my phone and manually block all of the spam calls. A total waste of money. Don’t pay for it!
Doesn’t really block callers 1/5
I still don’t know the difference with this and block calling with iPhone. The app probably blocks 1 out of 10 of my spam calls. This is helping att find spam numbers, but how is it helping me?
It doesn’t work - frozen 1/5
It stopped working with new iOS update. Unable to do anything in the app. It’s frozen.
App stopped working 1/5
About 2 weeks ago the app stopped working, constantly when opening app ur pops up saying Go to Settings. But nothing happens
100% useless and a scam! 1/5
This is pathetic and alarming that it is on the App Store. They charge $3.99 to pretty much add your name and number to MORE call lists. My business has received an exponential amount of “telemarketing” calls since I registered. I almost want to buy into the conspiracy theories about how AT&T profits off of these types of pointless calls.
This is literally the opposite of what a spam filter will do for your phone, and I highly advise that you do not download, nor pay for this app, if you were expecting to decrease these types of pointless calls to your phone and/or home/business.
To reiterate, I have seven locations that have received an exponential amount of calls after I signed up for the service, for mobile and now my land lines.
I feel like I got scammed and now the problem I wanted to solve has become worse. Also, this is the first review I have ever had to do on the Apple store, and I felt the need to do it because I really hope no one else experiences what I have just gone through.
In short, I hate this app.
Authentication problems persist after last update 1/5
Every time I open the app I get the “we are setting up your account” popup... used to not do this. When will it be fixed?
Broken since last update 1/5
Unable to load the app after the last update. Can’t update or change ant settings. Will work 1 time if you uninstall it and reinstall it. I can’t believe I pay At&t for this broken app
Not working great anymore 1/5
The app “hits a snag” almost every day. I have the free version and it used to work great. Now it doesn’t. Not sure what’s changed. My app is up to date. It’s pretty useless right now.
Stupid algorithm! 1/5
By Kitties lover
Blocking calls from people in my address book and listed in my favorites. Yet calls from extended warranty and etc it lets through!! Stupid app.
The protection from spam, private and unknown numbers work but as soon as you want to change anything on the app “Hit a snag” appears which makes it impossible to make any changes to the app. But it works as far as I don’t receive any pesky calls so 5stars to that but the application it self doesn’t work !
App not working properly 1/5
App is attempting to force an upgrade when I select search or any other features. App also will not unblock numbers.
I rated it one star due to the constant nagging to review. 1/5
I have only had the app for two minutes and it has asked me to review it 11 times. If they are going to force a review to use it, I will give it the one star rating. First impressions matter and the first impression of this app I’d annoying.
EVERY TIME! 1/5
Every time I want to use this app I have to delete it and reinstall it. After a day or two it opens to the main screen and is then unusable. It doesn’t detect me clicking any of the calls or menus or items or anything. I have deleted this app 3x to use my plus subscription and now I’m just going to delete it and unsubscribe.
Not great at blocking spam but does block my contacts 2/5
I had this app on my phone for 6 months or so.. it worked so so for spam but it was free so I just dealt with it... then in November I started having people(in my contacts) texting me that no matter when they called it never went through.. even to voice mail. I checked the app and saw they were being blocked. So after unblocking them, i deleted the app thinking I solved the problem. But once again I had people in my contacts telling me they could not get ahold of me... so after a visit to AT&T who told me it was a hardware problem and I needed to go to Apple and then going to Apple and them telling me it’s an AT&T problem I’ve spent weeks trying to figure out what was wrong with my phone since none of them could.
This app came to my mind so I reloaded it on my phone and there sure enough the phone had still been blocking calls and the whole list was right there showing me who have been blocked in the last 30 days. So evidently even if you delete this app it continues to block your phone calls. Next stop AT&T to find out how I can get this stupid thing off my phone for good.
A Godsend 5/5
A few days ago I suddenly started receiving dozens of spam calls day and night; I sent them straight to voicemail with the features on my iPhone, but that made my voicemail fill up. This app stops that from happening. I am so relieved; I thought I would have to change my phone number to make it stop. The free basic version was all I needed.
Bad bad 1/5
By Angie R.O
This app is garbage. You pay for it & when opening it, it just sits there loading and never actually allows me to check on anything. It used to work with my older phone. But not with 12promax. FRAUD DO NOT PAY FOR THIS! Apple needs to remove this app from apple store !!!
Stopped Working 2/5
The app takes over my iPhone call silence features. That would be ok if that feature is replaced with something better but it doesn’t. In less than a day of usage the app stopped working. Now I don’t get neither app or silence feature working. Very frustrating.
Great App! 5/5
By César Javier
It’s a security helpful tool.
Does not work 1/5
Nothing happens when I tap set up blocking.
Fix this dang thing 4/5
I love the app for blocking crap calls, but lately it’s started blocking/flagging important business calls that I’m expecting or even friends’ calls. Now seriously?!
You’ll get more spam with this spam blocker 1/5
By bluebird on a mountain
Want more spam? Use this app
Stuck in setup blocking page 1/5
By Boneless Cream
Used to work before but now it doesn’t open and it’s stuck in the setup blocking page. I am paying for the plus subscription solely because of spam blocking and reverse phone lookup.
By Hamish MacPhereson
This app is fantastic! It does a great job of filtering out spam calls. Well worth the small monthly cost!
Spam feature flawed on iOS 2/5
According to the instructions from the app. To block spam you press on the ‘spam message’ and choose to add it. There is no such feature on Pro Max 12 pro. You have to add it manually. Cut and paste is dicey to add to spam catagory. A lot of fixes in the functionality needs to be addressed. At 3.99 a month. I moved to Nomorobo.
By Road rider 2t
As an AT&T customer I am disappointed that the are asking me to pay more for their app that should already be included.
Was great till it stopped working 1/5
It was a great app, until a couple weeks ago, the upgrade caused it to stop at the setup screen and “hit a snag” perpetually on my iPhone XS Max. What a shame since it was working so well, I was even suggesting it to friends. Now spam calls are coming through. Fix your bugs.
App failure after update 1/5
With latest update all the app does is crash. Delete and reinstall app and it works till you open the app again. Click on app support only good for AT&T account and phone, not their app. Waste of money!
Lame, inaccurate, reverse lookup is hosed 1/5
Why does my own freaking phone number (that I’ve had for six years) show as ‘Brianna’ in the reverse phone number lookup? My daughters number shows up as some dudes name. My mom shows up as some other name as well. This number lookup thing is not accurate in any way!!
Does NOT WORK 1/5
Worked at first development, but has NOT WORKED IN MONTHS. Doesn’t even show ALL of your calls in the call log any more. AND THE ROBOT CALLS STILL COME THROUGH, this app doesn’t block them any more. I GET Calls ABOUT MY cars EXTENDED WARRANTY 3-4 times a day still. And I’m in the car business, I sell myself my own cars and warranty.
Does not work. 1/5
This app does not work. I have spent 8 hours trying to get this app to work. I have been lied to by employees at at&t. It keeps saying not authorized.
AT&T technical services just told me that the paid for call protect plus app is defective and AT&T has known about it for months. It will work on some iPhones 6 and newer but not on some. This app is a fraud and should be removed from the Apple App Store. I have spent 17 hours on the phone with AT&T and have been lied to by every single person until today when I was told the app is defective. Do not believe AT&T. Apple should remove the app
Pat to block the callers we send you 1/5
AT&T facilities spam callers then wants to have you pay to block them. Nice racket.
Great App but... 4/5
Why is the app flagging some of my contacts as spam? Please fix.
Account not eligible 1/5
By Nash 8
I would give -5 rating but that’s not option. This is the free app but on multiple attempts on my post paid line for iPhone 11pro max it says account not eligible for this. ATT tech support could not fix it by any means and they said your account is eligible for this free service.
Pathetic app and bogus support.