Has not stopped the multiple spam calls received every day
Won’t work 1/5
My plan come with mobile security plus, but the mobile security app keeps displaying basic, and keeps asking me to pay for a subscription...
Please fix it.
Won’t authenticate my account 1/5
When I open and run the app it says it can’t authenticate my account and try again later. I have the unlimited elite plan, and have been a customer for 4 years. Unsure why this doesn’t work, and it is sure a bummer!
Excellent monitoring 5/5
By Gael Ireland
This is the best . Ck when apps r b invaded. Stops those awful telemarketing calls . Really like snd I only HVE basic . Wish I cud upgrade but unable to do [email protected]
this x. I highly recommend it
Pretty much useless 1/5
The old app long ago was better as I could submit feedback on phone numbers. 98% of the calls I get are SPAM, but the app only flags a small percentage of those.
Well that’s something 5/5
Been on ‘do not disturb’ for years because phone system is so screwed up with spam calls. I would get 3 or more a day and was furious. Installed app on a whim with very low expectations. Took it off do not disturb. Has been over 2 weeks with no spam ringing through! I’m in awe
App has to be removed and installed every day. AT&T is no help. App is good when it works but to many buggs and AT&T just gives B S.
ATT Mobile Security 2/5
By kar L
The App doesn’t seem to be updated
It doesn’t confirm all areas are safe or up to date. Also never shows A bad url anymore.
I have A feeling this product I pay for every month is not working. How can I be sure it is up to date?
Does this cost anything?
Happy with their service 5/5
I’m happy they are looking after my security
Where I search online
Thank you very much
Error Code SN1 1/5
I’m getting texts that appear to be from AT&T regarding this app. I already have the app, but it has been showing this error code for weeks. If you click to contact support, there is no option to reach support for this app. If your app isn’t working, fix it or remove it.
Just like the rest 2/5
Free until it isn't
Ease of use 5/5
Very useful and easy to use service to protect personal information
Error Code SN1 1/5
By Princess Michele
Constantly receive error message:
The system is currently unavailable. Try again later. Error code SN1
Gr8 App 5/5
By super shargo
Very useful in knowing if something is wrong with the phone
Another stumble by ATT 1/5
ATT hasn’t a clue about what customers need in a security app. And, no surprise, if you want the Plus version, you gotta pay extra. The basic app does nothing other than send you meaningless annoying notifications. Delete as you would any bloat ware, which this app is the King of Bloat. Does nothing you can’t do on your own without paying ATT.
Scam. Fraud 5/5
I just received a scam call trying to get my att password & info. This “secure” didn’t catch. I did & reported to Cust Serv FYI. What happened??
Why am I paying iTunes?? 4/5
If you go to AT&T they will take it automatically out when you pay your bill, shouldn’t be paying someone else for an AT&T product
App Never Works 1/5
Have downloaded several times and when launching it never loads. Deleted it. Another AT&T waste of time.
Call protection 5/5
By let me just have a nickname
App says connected to WiFi when I’m not even near any WiFi I’ll be driving in country
Scam app 1/5
What a scam of an app from AT&T, under the guise of “protecting “ its customers. They’re probably selling our data, just like the scammers using the phone lines with no oversight or security. I receive at least 5 calls a day, with callers using spoofed phone numbers with no attempt by AT&T or the FTC to protect consumers.
WORTHLESS COMPANY AND FEDERAL AGENCY.
Crashes on iPhone 12 Pro Max. 1/5
Unable to use. Crashes right away.
AT&A security 5/5
Ought new iPhone12 Pro AT&A call Proection plus VPN security works great will alert you to online sites that are no good. Keeps your wifi safe. Yes it works great 5 starts.
Great service 5/5
AT&T are always protective and helpful
Great Reliable Product 5/5
I’ve been using this app and the associated Call Protect app for a couple of weeks now. The great thing about the app is that it just works. Comparing it to other apps that offer similar services it’s much more stable and issue free. When I was using another app I would pretty consistently have to disable and re-enable VPN because it would seem to get stuck and not pass internet traffic.
Rudimentary with Lack luster value 2/5
Very disappointing! For months the VPN setup has an error saying it needs to be set up. When I do go to set up the button does not work. Clicking in “support” takes you a web page on AT&T’s website that says, “Uh oh. We can’t find this page. We may have moved our retired it.” Then suggestions are provided with additional links, none of which are a “mobile security app” page. After transferring to a new iPhone, every time it powers up there is an error message about connecting. Again, no in app support to address said issue without entering the proverbial vortex of automated client care and infinite on hold time. And this is a monthly subscription?? Looking into other options for the same services and better support.
It alerts me and allows no spam calls or emails bother me anymore I would recommend to anyone!!
VPN causes no Internet 1/5
By RJ MKE
I upgraded to the iPhone 12 Pro and this app was included with my upgrade. However, anytime I was on WiFi nothing loaded... I was extremely frustrated until I realized it was because of the VPN. I deleted the app and everything runs perfectly.
No way to shut off 4/5
By Medic 5
VPN blocked /interfered with certain functions I needed. No way to shut down temporarily.
Broadband eater 1/5
This app eats broadband, slows my iPhone 12 Pro Max way down. Did speed test with each “security “ feature turned on and off individually and together. Active, reduced by half. Useful but not worth constant monitoring
One of the best sites. Saves a lot of unwanted calls
No working 1/5
By johnny. $1234
Haven’t been able to use this since Apple updated the software last week.
Serious battery drain issue with app 1/5
I’m using version 5.4.0 on an iPhone 12 Pro Max, running iOS version 14.4. For the past month or so, including prior versions of both the app and iOS, I have encountered serious battery drain issues with the app.
Example: Phone charged to 100% last night. 12 hours later, I am down to 55%, with the Battery settings widget indicating this app is responsible for 87% of that drain, with about 6 1/2 hours of background usage. I was home during the period, on home WiFi the entire time.
Good App 3/5
It’s very good but I would like to have the vpn not active while on mobile data and switch to active when I turn my WiFi on. Other than that so far so good
Great app 5/5
Amazing way to keep my phone content secure
Never works 1/5
By nice privacy
Great security and VPN 1/5
I’ve used a few and by far the best and most encompassing when using in conjunction with AT&T call protect.
Used to be 5 stars and my first review was as such. Then I realized when it was working while on WiFi I couldn’t use my phone’s capabilities in speed in relation to the internet and apps. In conclusion it went to crap. Shouldn’t be charging people for this. The sister app of Call Protect is solid.
App slowed my phone down. Beware! 2/5
When I installed the app, I thought the dashboard was informative. I appreciated the extra security I thought I was getting despite the fact that the iPhone is a closed system not subject to the same threats as other platforms. But after a few days I noticed problems connecting to Wi-Fi and problems opening apps that connect directly to the cloud.
I uninstalled the app and the problems went away.
Good but mostly bad 1/5
This is a great app but the VPN interferes with the AT&T wifi calling no matter what wifi network you are on. It frequently drops wifi calling while talking on the phone. This is a problem when I have no cell phone signal because my call will drop completely if I’m relying on the wifi. It may do so when not on the phone as well but I haven’t seen it. Another thing, I’ve used the wifi at two different work sites and my internet will randomly stop working even though my phone says I’m still connected to the wifi the whole time.
Two stars 😡 2/5
This app keeps crashing and kicking me out. Please fix!!!!!!!
I cannot open the app anymore and it seems to have stopped working?????
Keeps kicking in and killing browser connection 2/5
Randomly goes on, and browser stops connecting to servers till its turned off
Connection problems 3/5
Whenever I switch from unprotected public wifi to protected home wifi, the vpn will stay active and there will be no internet connection. I have to turn off safe browsing and secure wifi vpn then turn on. Then the connection comes back. Please fix. Thank you
AT&T is rediculous 1/5
It’s absolute garbage AT&T doesn’t auto include these services with the rest of their piss poor services. Other providers are giving this free of charge.
Today’s Update 1/5
The app updated today and now it won’t open.
Fix it will not work on my iPhone 12 keep saying unavailable 1/5
Unavailable please fix bug
Seems solid 3/5
Only issue I have it seems my WiFi locks up to much. I don’t know if it’s my phone or internet