AT&T ProTech

AT&T ProTech

  • Category: Business
  • Release Date:
  • Current Version: 1.3.0
  • Adult Rating: 4+
  • Developer: AT&T Services, Inc.
  • Compatibility: Android
4
4
289 Ratings
$ 0

AT&T ProTech App

AT&T ProTech Asurion Mobile Applications, LLC Managing all of your technology can get complicated. Keeping up on the latest apps and gadgets to make your day run smoothly can be a challenge. If you are a subscriber to the AT&T Mobile Protection Pack or the AT&T Multi-Device Protection Pack, the solution to your technological headaches is right in your pocket. When you have a question or need some unbiased advice, call or chat with a live, U.S.-based AT&T ProTech support expert. We have answers about your phone and the technology it connects with. Even if you aren’t a subscriber, each week everyone with the AT&T ProTech app will receive helpful ProTip cards designed to keep you up to speed on the latest technology, provide useful tips and tricks, and give solutions to some of the most frequently asked technology questions. AT&T ProTech is part of a family of apps, all with the goal of protecting your device and your personal content. Download the AT&T Photo Storage app to back up, share, and protect your precious memories. Learn more at att.com/protech Contact us at [email protected]

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AT&T ProTech app screenshots

AT&T ProTech app reviews

  • Great 5/5

    By cjsunnysky
    So much better than sitting on hold only to get a CSR that cant speak English!!! Thank you ATT!!!
  • Customer Service was excellent 5/5

    By Soliz68
    I have been using cell phones for a few years and the service technician part was very bad, until now. The text chats helped me out with my replacement phone(s), after a few attempts to connect, I was able to enjoy this phone and the app. I’m going to recommend it to all my friends within the service. Thank you so much.
  • The best phone app 5/5

    By BRUTALANAL
    Works wonderful with did slap your mama type of respect thank you so much
  • Awesome 4/5

    By Testerji
    Great
  • Gmail 5/5

    By kraker01
    Excellent work.
  • Review 5/5

    By carolceleste
    I’m very glad for ATT Tech Support!
  • MPP 5/5

    By adub2015
    I think it’s the best to have I had an issue with something on my phone and I got results with in 15 mins before I called apple and said they would call me back in 24-48 business hours and the ProTech helped me within 15 mins and I recommend it to anyone that doesn’t have to get it on your phone but you need the insurance on it in order to get the mpp
  • Battery 5/5

    By pirate 71
    Chatted with a rep about battery percentage. Very helpful.
  • Much better than customer service help 5/5

    By evrftr
    He knew just what to do!!
  • Very helpful 5/5

    By TootsieRose
    Have to learn more but very helpful so far
  • Insurance question 5/5

    By 84kenworth
    I had a question about what is covered on the insurance and the pro tech was very helpful.
  • Fun 5/5

    By Satowanese
    Fun app love it.
  • Excellent service and responses 5/5

    By HNC BASHERT
    Needed help with something since this is my first iPhone and I wasn’t accustomed to everything just yet. Victoria was very helpful and polite. I need more help but didn’t have time to ask today. I told her I would check back when time allowed. She said anytime you have questions just send a message. I will use this feature again in future without any doubts. Thank you. HNC
  • App 5/5

    By aelder1
    Love this app! It has helped a lot
  • Chat 4/5

    By Minis game
    Chat system seems to work well. Hopefully call back will resolve other issues
  • No Sim 5/5

    By Grandma from California
    Resolved 😊
  • Great app 5/5

    By Spiffythedyke
    AT&T ProTech is awesome, Thank You!! MLJ
  • AT&T Directv Now 1/5

    By att ticked
    I’ve had AT&T for gosh knows how many years & Directv Now for about 3 years. I have never been so frustrated and disappointed in a company in my life. AT&T sells an idealistic TV plan with little to no way to contact them about anything. I spent my time this evening trying to connect with someone to get my SUPPER steaming TV service working only to be told that I would be called back in 30 minutes and after patiently waiting over an hour I try to contact them again. Surprise surprise they were closed for the night. I’m still without TV and satisfaction. I’ll be looking around for another provider of each service as soon as I can find someone to talk to.
  • Amazing 5/5

    By Troublewithscott
    With the app and chat I received help more quickly and easily than ever before from any customer support!
  • Telephone usage 5/5

    By mister rawegg
    As a retired adult who worked in a branch of communication for most of my work years I find the need to communicate arcane interests and this chat room provided by ATT pro tech solves most of my issues. Kudus to you folk. Mister RawEgg
  • Excellent Service 5/5

    By Twocarolers
    Excellent technician who explained everything I needed to do to solve my problem. This app is terrific and so easy to use.
  • Worst service ever. 1/5

    By Ethankhan
    I lost my I pad. And file a claim. The day I file claim I start to communicate with them every day 30 to 45 minit. To get the update. I did two weeks still I don’t get my I pad. At&t should find other agents to deal with insurance.
  • Great! 5/5

    By maygirl1204
    Very helpful
  • Great app 5/5

    By Not to technical
    My first time using the I was not to sure how this works after I submitted my questions the tec jumped right in and was a great help I gave this app 5 stars good job.
  • Great 5/5

    By AlyRN_2013
    Yay support team
  • AWESOMEEEEE 5/5

    By deeprpatel1
    They are really helpful and super patient
  • First att app I will keep on my phone 5/5

    By TDMainiac
    Best support I have ever had
  • Love it 5/5

    By studomatic
    Can’t get enough of it
  • Very helpful 5/5

    By jemstarr
    The use of this app is so easy and I find it better than calling the actual 800 customer service phone number and having to wait a long time for my call to be answered by an associate! All of the techs who have answers my chat have been professional, courteous and do their best to answer my questions in a clear easy to understand manner.
  • It’s been very helpful 5/5

    By DeWashington
    I have had a cracked screen and been locked out of my email. They had easy set up to schedule an expert to come to you to fix your phone and worked with me while I was at work to assist with getting back into my emails. No calling and waiting on hold for the next agent. They chat with you and stay with you until the issue is resolved. Can’t get much better than that!
  • Great 5/5

    By BeautifullyUnik
    This app is perfect for those who just need quick solutions to issues. The responses are quick and you can do it without having to wait on hold and having to go through the whole process of verifying account info when all you need is a simple solution.
  • Not helpful 1/5

    By MelodieElaine
    So I ask the pro tech person how to get to Sire without the home button on my iPhone 10 and he said just push down in that general area lol
  • Hallelujah! AT&T just nailed customer service!!! 5/5

    By GBob420
    I wasn’t entirely certain about having to pay for yet another service that I wasn’t going to use... I have never been more excited and overjoyed to be wrong! I’ve used this service three times now and it has more than paid for itself in time savings and knowledge gained (it’s a little more hands on than over the phone) Everyone has been super knowledgeable, super helpful, super nice, and just plain SUPER!!! No hard to understand accents,(I apologize-no offense but some reps are hard to understand over the phone) no ridiculous wait times on hold, no dropped calls. I ABSOLUTELY LOVE THIS SERVICE /APP combo. 5 stars! Two thumbs up! Hip hip hooray! Thank you
  • First time user 5/5

    By six horses
    Like that I can ask any number of questions at one time.
  • Great assistance 5/5

    By doobiebrofan
    Very helpful and quick response
  • Great customer service 5/5

    By cynthiabb03
    I went into an att retail store to change my information from my broken phone to my new on. The person who swapped my SIM card for me told me there was nothing he could do to erase my personal information since the phone would not come on. I was not comfortable with sending my old phone back so I decided to use my pro tech app. I chatted with Jodi and was walked through what was very simple and he/she stayed on the line while I erased it. Very pleasant and very helpful.
  • Helpful app 5/5

    By itsnrpueiri
    Nice helpful app
  • Great Job 5/5

    By n͙e͙j͙a͙
    I love it so much it helps me through a lot in my day so the people of work for AT&T are going an amazing job thank you
  • New User 5/5

    By B-rad758
    So far so good - support is above excellent!
  • Chat on demand 5/5

    By RJ 1999
    I love this Protech app and the chat on demand feature. Very convenient and fast!
  • Survey 5/5

    By boats_fishes
    Outstanding individual! Tech was an unbelievable rep! Tech walked me step by step and also introduced me to the AT&T ProTech site and assisted me with loading the ProTech app AND explained it to me........Give this guy a raise then give him a promotion.
  • Great service 5/5

    By jrwsaxman
    Techs are knowledgeable, fast and friendly. Could not be happier
  • Great app! 5/5

    By Vee1123
    Fast respond from representative.
  • Awesome 5/5

    By Noeomar1
    One of the best ideas AT&T call came up with
  • ProTech App is amazing. 5/5

    By SherryD73
    Had some issues with the Photo Storage app and I used the ProTech and it was solved very quickly by Brandon!
  • This app doesn’t work 1/5

    By Aydree27
    I’ve tried setting up this app for a month and it doesn’t work. Same error message all the time.
  • Non-sense which has no purpose 1/5

    By smmad1986
    Removing this useless app that AT&T notified me by txt msg to download. Does not recognize my subscription.
  • FAKE POSITIVE REVIEWS 1/5

    By Pepper Jack King
    There are reviews here that are obviously written by AT&T employees. One reviewer named DR DGK said he hasnt used the app long but he highly recommends it. What a lie. Another reviewer named Naduray said he loves the app. Obviously, an AT&T employee.
  • ScientificFisherman39 5/5

    By ScientificFisherman
    Fast
  • Love it 5/5

    By MPerex
    Faster, better than waiting hours on the phone.

AT&T ProTech app comments

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