Att protec 5/5
Great if u have any problem
Love it ! 5/5
Best Technical Support 5/5
I love ProTech very efficient and knowledgeable staff that troubleshoots any technical problems that one might be having......Best technical support....Thanks!
Super nice and effective 5/5
Super nice and effective when fixing my iPhone XS voicemail
Phone sync 5/5
Great help quick response solved questions no problems
Best support ever 5/5
It is simply amazing the time and effort the technicians take to resolve your situation.
Help resolve wifi issue 5/5
Had issues connecting to home WiFi on cell phone. Not anymore!
Bad App 1/5
This app blows. The messaging support is slower than calling a support center and being placed on hold. It’s basically an app with FAQ’s, which might as well be on google. Other than the FAQ’s, it’s useless.
Chris’s outstanding Service with real integrity 5/5
By Larry R. Keill
I simply went in for a battery, I had a over five year old phone that worked great. But I all thing it started to wear down. Now once in the store I was greeted by Chris. We got to talking and he started telling me about the technical issues on the old I Phones. Well as a result of his knowledge that made sense to me and this man even suggested that I could get a battery at a non affiliated store. The more knowledge I was gaining, the more I was able to see a clearer path to make a truer more informed decision. Of course we also enjoyed each other’s company from the laughing and joking around that we almost missed a Doctor’s appointment. I like people like that. Well to make a long story short ( LOL ) I walked out of there with the latest and greatest phone on the market today. This was because of Chris’s knowledge and above all his honesty to me. The integrity was tremendous. I have been with ATT since they were first SouthWestern Bell. I have never Changed. Now if your in the Tyler, Texas area on Hwy 69 south and need some good honest friends to help you out. Look up Chris, He will go above and beyond. He has a communication’s degree from college, he should be in radio or TV. ATT IS REALLY GETTING THERE MONEY WORTH OUT OF CHRIS. Well check them out. You will not be disappointed. They are just down home real folks .
Great App 5/5
By Saloneman Bizness
Best and quality app
Verify the pass code 5/5
By Tim Dustman
By B'Nei Noach
Support at your finger tips.
Always very good 5/5
They always help me so I don’t have to go see them in person, I always have my problems solved.
I like the chat feature. It is very clear and allows each party to think and be patient to resolve the issue.
The best 5/5
By Ricky Frischkorn
Another great product from AT&T
Pro tech assist 5/5
Answered all my questions
The best 5/5
Best call blocker that I’ve ever hade. Really works well
I have great reviews for there service 4/5
It’s much faster then waiting on the phone the traditional method
Great tech support
Look good 5/5
It’s works amazing it really helps you a lot
So Helpful 5/5
I had a three week problem and it was resolved today. I’m so grateful
Whitney was awesome 5/5
I chatted today and was helped by Whitney. She was so patient with me and helped direct me to what to do next for my particular issue. I wish all customer service representatives would be so friendly. Really above and beyond!
I loved it
Judy Phillips 5/5
By Pooty Kudy
I’ve been a AT&T customer for what seems to be forever. And they are very accommodating. If I needed to split my payments they worked with me and I have never been turned down. They are the best!
Frost you 5/5
I don’t know what you mean, Most of them was helpful. The last person I talk to she was very helpful and I did not have to go through 8 people, Like I did 3 days to get something done.that is what Happens when I call ATT.
Phoned for help several times and the ladies were awesome. Jasmine and Jakara were the best. Both ladies went above and beyond helping me. After Jakara reset and a couple of calls to Apple I was sure it would be a trip to the Apple store or AT&T. Later that evening everything started working and I was able to do an iCloud backup and my AT&T photo app finally finished loading. I a so very pleased. Thank you all!
Platinum Vortex 4/5
By Platinum Vortex
Helpful and quick
Great App 5/5
This app is a must have
I Love AT&T Pro Tech!! They give you a lot of good information!!! 5/5
I give this app 5 stars!!!!
She was WONDERFUL. I’m NOT tech savvy and she walked me through EVERY step telling me what I would see and exactly what to do. She didn’t even laugh at me for STILL having AOL.
By Domini Garvis
I received help which was great.
Great addition to att services 5/5
Couldn’t ask for quicker assistance. The only way to go !
So far they have been very helpful with any issues I have had and the tone of the texting has shown they were interested in helping to solve my problem.
Review and feed back pertaining to my rating 5/5
Pro tech is awesome. I am new to apple and have their app. They came highly recommended but with that said I was still Leary and skeptical about them being able to assist me.
I have terrible issues with any electronic device and am technologically challenged. Not illiterate well maybe partially, but I tend to go round and round and can’t seem to recall or know what’s the best and easiest way to use my smartphone.
Pro tech not only assisted in my moment of crisis and duress. They continued helping and gave me numbers and links for services and continuing support.
Other support and help centers usually hang up on me, get mad because I didn’t understand, yelled and me said I take too long and waste their time.
Pro tech were and continue to be very courteous, polite, and extremely knowledgeable and proficient. The are also patient and understanding and do not judge.
Pro tech is truly there to help and do everything they can and don’t give up until you are satisfied.
Pro-tech has set the standard of what service help support bar so high that no one will be able to come close even if they improve three-fold from their so called best
Way to go pro-tech
You are my tech hero’s!!!!
And to any one reading this I recommend using pro tech there is no better and I have used several can’t even count how many
Great App 5/5
Very helpful! Easy to use
ProTech has improved my relationship with AT&T 5/5
I’ve been with AT&T for many years, like 30, except when I got pushed a singular for a little while. Initially with AT&T customer service was very good when I came back after the singular stent, AT&T customer service left a lot to be desired. With Protech it seems again like I am able to have a spokes person in the company and reasonable customer service. It’s unfortunate that good customer service is now a service you paid for but I am happy to pay the Protech fees to get the service.
Excellent Customer Service 5/5
Just wanted to acknowledge the Protech customer service. Every time I have a problem or question, they always provide the right answers! Thanks again!
Great service 5/5
Sean was amazing
Actually impressed, being att 5/5
Absolute well built an app. It works better than any I use or have tried. It's a simple and nice warm basic layout. Responsive and the way all apps should be built. Kudo to the development team. And extra cheese kudos to att exec team for making the first app that works well by att. To date, all att apps are just unbearably terrible. So good job!
Pro tech 5/5
I have used Protech a couple of times and each time they were extremely helpful and knowledgeable I would definitely recommend using AT&T pro tech
By Terri Warner
Love this help. The rep I just spoke with told me there are “help topics” And I thanked him for the information. He was a great help in rescheduling and the information I need. Please thank him for me.
Leon was awesome! 5/5
Big thank you to Leon for having such great quick service! 10/10 guy
Smart choice 5/5
Highly recommend! Spend the extra 3.99. If you ever have to switch phones or upgrade definitely call them to help with activation rather than AT&T.
Love it 5/5
Every thing is super convenient
Rate service 5/5
All aspects were fine had if needed I’m sure any issue would be helped