AT&T ProTech

AT&T ProTech

  • Category: Business
  • Release Date:
  • Current Version: 2.0.0
  • Adult Rating: 4+
  • Developer: AT&T Services, Inc.
  • Compatibility: Android
4.5
4.5
2,412 Ratings
$ 0

AT&T ProTech App

Life can be complicated. Getting help shouldn't be. • Call or message a U.S.-based support expert! • Browse tips customized for your device! Help and support for your technology is just a tap away! Enjoy the premium services that come with an AT&T Mobile Protection Pack or AT&T Multi-Device Protection Pack! Enjoy unlimited access to our team of trained support experts! With AT&T ProTech, the answers to your technological headaches are right in your pocket. Let us help you set up your phone. We can get you connected with your Wi-Fi, Bluetooth, apps, speakers, smart devices, car, and more! Free up your phone's memory with easy access to AT&T Photo Storage! Let us seamlessly back up your phone's photos and videos. To give you the best help possible, a ProTech support expert may ask to view your screen. Depending on your device, we may need to request administrator access to provide remote support. This access will only happen with your permission and will be disabled when the remote session ends. For continuous improvement of the ProTech app, real-time user analytics and crash reports may be collected. Reach out to a ProTech expert today. We are here to help!

AT&T ProTech app screenshots

AT&T ProTech app reviews

  • Professional technician 5/5

    By great grannyx4
    I’m a senior citizen n not really computer knowledgeable. Since getting my iPhone I’ve use ProTech twice each encounter was easy n stress free. Each time my issues were resolved. Thank you!!!
  • Great Service 5/5

    By sweetsmares
    I needed help with my phone on saving battery life and Chris was amazing with the things he showed me along with other features that I was unaware of I was happy to learn more feature about my phone. Thanks Chris for the help you provided me with. Keep up the good work
  • You need this service 5/5

    By wotknz
    This service is like having a personal assistant that is tech savvy. If you don’t have this service you are missing out.
  • Less stress more resolve 5/5

    By MsChrisC
    Thanks to the use of this app I found my problem to be resolved stress-free thank you thank you ATT
  • Extremely well trained 5/5

    By BeHereNow Workaholic
    Folks I’ve interfaces with have been great: friendly, efficient, effective.
  • Unbelievable GREAT 5/5

    By Libby the old woman
    I’m almost 70 years old & before I go ProTech I was very nervous using my cell & other devices. But the Gus are always there, very patient & extremely helpful. Now instead of worrying about what to do I just use ProTech. Thanks to ProTech I’m actually using my devices to make my world better
  • AT&T Pro App 5/5

    By Billyzaz130
    So far it looks like there is a lot of good information there. I hope they can solve my problem
  • Excellent Client Services 5/5

    By MACzilla
    Five Stars🥂🍾
  • Tech support from Victoria 5/5

    By Ken-Cyn
    I’m glad I was directed to this helpful service!
  • Great app 5/5

    By Felicianna Parrish
    I’ve used this app twice to get a solution to issues I was having with my iPhone. Both times my issues were solved. Staff is extremely helpful and even called me to assist further. I recommend this app for everyone
  • Great service lots of help for your customer 5/5

    By smarty515
    Smarty’s 515
  • Pro tech is awesome! 5/5

    By Islandgal777
    Just found out about this service when my daughter and I switched from sprint to AT&T for cell service. I really like that I can go here to solve my IT problems vs. being on hold with a rep that takes forever. Love this program!
  • Better than Microsoft Support 5/5

    By DeGalaxy
    Every time and whenever i have a question I ask ProTech and they always respond in a timely manner with knowledge and insight. By far the best Support App for any phone. Again, they are better than any Care Support!
  • Quick reliable answers 5/5

    By Just Maguida
    Quick, reliable solutions to problems.
  • Good Service 5/5

    By Jamie GA
    Fast response time. Great service. Answered all my questions. Their competitors need to be nervous. This company is definitely stepping up.
  • Oma with a phone 5/5

    By Evonette
    Every time I’ve had to chat the techs have been very helpful and right on the mark at solving my questions
  • Absolutely wonderful 5/5

    By Lynn R.L.
    I texted on Sunday, Mother’s Day. No wait time. Lelda was great w me. Sooo patient. Answered all my questions. Resolved all my issues. What a great service. Thanks.
  • Quick response 5/5

    By VeeraVKK
    Quick response
  • Unable to use app 1/5

    By quad 4 life
    Error Id 71003 keeps popping up. I Downloaded the app after I finished my claim. But I never got to set up the app because of the error ID 71003.
  • Very helpful 5/5

    By LadyPirate1618
    Easy to you!! Patient and responsive. Solved my problems quickly!!
  • AT&T Pro Tech 5/5

    By scamucci
    Fabulous customer service by knowledge and communicative techs!
  • Great support by Joshua 5/5

    By cwagner4401
    Thank you!
  • ProTech does the JOB 5/5

    By Since'06
    I got the help I needed within minutes. It’s like texting a tech on the spot or a handy helper in your pocket. I definitely recommend it.
  • Outstanding!! 5/5

    By Gitano1
    Was able to provide information without any hesitation. Thank you!!
  • AT&T ProTech app 5/5

    By Educated Idiot
    It’s great for answering any question.
  • EM 5/5

    By Eliz12
    Excellent service
  • My phone wax so slow 😭‼️ 5/5

    By S. ATL
    Jessica was so patient with me resolving my issues. She took me step by step to work with my phone, while only texting together! Very knowledgeable and friendly. I love this service 👍🏻👍🏻 !!
  • Awesome 5/5

    By lady cougar 63
    Did not have to wait for someone to answer it was really quick. I enjoyed the chat with Shelly very professional and patient.
  • Help when you need it 3/5

    By My Tmobile
    Awesome on so many levels
  • Good job 5/5

    By briannaplm
    Rep helped through out the whole task and was really nice
  • Enjoy! 5/5

    By El Grandé Papa
    This app provides a great deal and wealth of information for me. It appears that it’s read my mind on things that concerns me as customer. It’s great customer service without the human aspect. No offense to the employees who work for AT&T 😎. Thank you for serving me.
  • Recommend 5/5

    By ajdhbridbebrb
    Easy to use and gives you a piece of mind with another layer of security. Excellent customer service as well!
  • iPhone ♥️ 5/5

    By Angelagurl
    I love Pro Tech service. The chat texting is very convenient.
  • Easy to use. 5/5

    By Isabella1181
    I was pleased with customer service. I was out of town for a couple of weeks when my watch stopped working. That alone was stressful, but really need it in airport. The customer service rep had the best attitude, and stayed with me, because we had to wait a couple of times for reset. I wish I could remember her name, so I could let her manager know that she does a great job. Some other things I am not happy about (like last year my Apple Watch stopped working two weeks after warranty was out. My phone was a year old, bought same time as watch. Was told if I bought a new Apple Watch, wouldn’t work with my year old phone......so I bought a new one. This year it is acting up after 14 months. It seems they are throwaway items.....use for a year and discard). Back to service.....I was very pleased with that. Having a pleasant experience makes it easier to call again when need arises.
  • Satisfied customer 5/5

    By Dunkin Girl
    I have always has great results when using Pro Tech. Quick responses and v rly helpful. Thank you
  • Alex was assigned to me a few minutes ago..... 5/5

    By diagnostics iphone
    This young man worked so hard to help me resolve my issue and I pushed the wrong answer to give him a great rating on the survey! He truly went above and beyond to try to resolve my issue and needs to be rewarded for that!!! Please tell him I send my most sincere thanks for everything he did!!!
  • Black Ace of Reviews 5/5

    By black ace of reviews
    Amazed !
  • Wayne 5/5

    By Busdriver627
    Exceptional in store customer service
  • AWESOME APP! 5/5

    By lisamauldin
    this app is very useful, convenient, easy, and so helpful for Everyone. the technicians are BRILLIANT and very Knowledgeable. Every time i’ve used this app i’ve been Completely SATISFIED. Thank You AT&T! This is why we have had you for or service provider for 14 years give or take.
  • Hoppychin 5/5

    By hoppychin
    I was helped by the most patient man. He resolve my issues and took me step-by-step through what I had to do.
  • Very sad 1/5

    By Mz Brownsuga
    This app is not working
  • Great Customer Service via text 5/5

    By ej Siguenza
    Much easier to use than waiting on the phone
  • Att ProTech 5/5

    By rmaeve
    Nice that a simple chat can be so helpful
  • SIGHTM paired and very helpful 4/5

    By JAX mermaid
    I am site in paired but this site is always very helpful to me for that reason because I can speak with someone and they always walk me through I actually like AT&T very much they are vision impaired helpful
  • Unexpected plus 5/5

    By Dee C7
    Very pleased to have the app & support so handy.
  • Love this service!!! 5/5

    By NinaSATex
    Would give it ten stars if I could!
  • Good help! 5/5

    By N0JSD
    They really helped me out with a charging issue. N0JSD
  • Mrs Txx 5/5

    By Mrs Txx
    Very informative and fast, top rated, Thanks Tanner
  • My confidence has gone up. 5/5

    By Red Alert5678
    I just recently purchased a new phone and because I was able to contact AT&T’s ProTech, I don’t worry about problems with this phone. It’s because they have the technical understanding that allow me to be confident. . My expectations of a good technological staff has been met. Thanks, keep up the good work.

AT&T ProTech app comments


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