AT&T ProTech

AT&T ProTech

  • Category: Business
  • Release Date:
  • Current Version: 1.6.0
  • Adult Rating: 4+
  • Developer: AT&T Services, Inc.
  • Compatibility: Android
4.5
4.5
1,524 Ratings
$ 0

AT&T ProTech App

Life can be complicated. Getting help shouldn't be. • Call or chat with a U.S.-based support expert! • Browse tips customized for your device! Help and support for your technology is just a tap away! Enjoy the premium services that come with an AT&T Mobile Protection Pack or AT&T Multi-Device Protection Pack! Enjoy unlimited access to our team of trained support experts! With AT&T ProTech, the answers to your technological headaches are right in your pocket. Let us help you set up your phone. We can get you connected with your Wi-Fi, Bluetooth, apps, speakers, smart devices, car, and more! Free up your phone's memory with easy access to AT&T Photo Storage! Let us seamlessly back up your phone's photos and videos. To give you the best help possible, a ProTech support expert may ask to view your screen. Depending on your device, we may need to request administrator access to provide remote support. This access will only happen with your permission and will be disabled when the remote session ends. For continuous improvement of the ProTech app, real-time user analytics and crash reports may be collected. Reach out to a ProTech expert today. We are here to help!

AT&T ProTech app screenshots

AT&T ProTech app reviews

  • Att protec 5/5

    By Docw56
    Great if u have any problem
  • Love it ! 5/5

    By Floridafinestt
    So convenient!
  • Me 5/5

    By treboralatom
    Treboralatom
  • Best Technical Support 5/5

    By Gustafuen
    I love ProTech very efficient and knowledgeable staff that troubleshoots any technical problems that one might be having......Best technical support....Thanks!
  • Super nice and effective 5/5

    By kc88🌹
    Super nice and effective when fixing my iPhone XS voicemail
  • Phone sync 5/5

    By dvz1
    Great help quick response solved questions no problems
  • Best support ever 5/5

    By 123Emd
    It is simply amazing the time and effort the technicians take to resolve your situation.
  • Help resolve wifi issue 5/5

    By Dabrat70
    Had issues connecting to home WiFi on cell phone. Not anymore!
  • Great 5/5

    By sharonkeef
    Love it
  • Bad App 1/5

    By Jakebecausejakewasalreadyused
    This app blows. The messaging support is slower than calling a support center and being placed on hold. It’s basically an app with FAQ’s, which might as well be on google. Other than the FAQ’s, it’s useless.
  • Chris’s outstanding Service with real integrity 5/5

    By Larry R. Keill
    I simply went in for a battery, I had a over five year old phone that worked great. But I all thing it started to wear down. Now once in the store I was greeted by Chris. We got to talking and he started telling me about the technical issues on the old I Phones. Well as a result of his knowledge that made sense to me and this man even suggested that I could get a battery at a non affiliated store. The more knowledge I was gaining, the more I was able to see a clearer path to make a truer more informed decision. Of course we also enjoyed each other’s company from the laughing and joking around that we almost missed a Doctor’s appointment. I like people like that. Well to make a long story short ( LOL ) I walked out of there with the latest and greatest phone on the market today. This was because of Chris’s knowledge and above all his honesty to me. The integrity was tremendous. I have been with ATT since they were first SouthWestern Bell. I have never Changed. Now if your in the Tyler, Texas area on Hwy 69 south and need some good honest friends to help you out. Look up Chris, He will go above and beyond. He has a communication’s degree from college, he should be in radio or TV. ATT IS REALLY GETTING THERE MONEY WORTH OUT OF CHRIS. Well check them out. You will not be disappointed. They are just down home real folks .
  • Great App 5/5

    By Saloneman Bizness
    Best and quality app
  • Verify the pass code 5/5

    By Tim Dustman
    Very nice
  • Easy 5/5

    By B'Nei Noach
    Support at your finger tips.
  • Always very good 5/5

    By seriverka
    They always help me so I don’t have to go see them in person, I always have my problems solved.
  • BAV 5/5

    By TBMEA
    I like the chat feature. It is very clear and allows each party to think and be patient to resolve the issue.
  • The best 5/5

    By Ricky Frischkorn
    Another great product from AT&T
  • Pro tech assist 5/5

    By GG4ATT
    Answered all my questions
  • The best 5/5

    By torresskevin
    Best call blocker that I’ve ever hade. Really works well
  • Grateful 5/5

    By Papeas
    Thank you
  • I have great reviews for there service 4/5

    By tees&blues
    It’s much faster then waiting on the phone the traditional method
  • Great 5/5

    By bbrass
    Great tech support
  • Look good 5/5

    By foooooooff
    Guood
  • Amazed 5/5

    By chassseeee
    It’s works amazing it really helps you a lot
  • So Helpful 5/5

    By Ettamae&Ty
    I had a three week problem and it was resolved today. I’m so grateful
  • Whitney was awesome 5/5

    By JillB4827
    I chatted today and was helped by Whitney. She was so patient with me and helped direct me to what to do next for my particular issue. I wish all customer service representatives would be so friendly. Really above and beyond!
  • BrookeG79 5/5

    By BrookeG79
    I loved it
  • Judy Phillips 5/5

    By Pooty Kudy
    I’ve been a AT&T customer for what seems to be forever. And they are very accommodating. If I needed to split my payments they worked with me and I have never been turned down. They are the best!
  • Frost you 5/5

    By frostyou
    I don’t know what you mean, Most of them was helpful. The last person I talk to she was very helpful and I did not have to go through 8 people, Like I did 3 days to get something done.that is what Happens when I call ATT.
  • Thankful 5/5

    By kking38
    Phoned for help several times and the ladies were awesome. Jasmine and Jakara were the best. Both ladies went above and beyond helping me. After Jakara reset and a couple of calls to Apple I was sure it would be a trip to the Apple store or AT&T. Later that evening everything started working and I was able to do an iCloud backup and my AT&T photo app finally finished loading. I a so very pleased. Thank you all!
  • Platinum Vortex 4/5

    By Platinum Vortex
    Helpful and quick
  • Great App 5/5

    By Welder4Lyfe
    This app is a must have
  • I Love AT&T Pro Tech!! They give you a lot of good information!!! 5/5

    By Canaan59
    I give this app 5 stars!!!!
  • Thanks 5/5

    By kjfop147
    She was WONDERFUL. I’m NOT tech savvy and she walked me through EVERY step telling me what I would see and exactly what to do. She didn’t even laugh at me for STILL having AOL.
  • Great 5/5

    By Domini Garvis
    I received help which was great.
  • Great addition to att services 5/5

    By RonBull225
    Couldn’t ask for quicker assistance. The only way to go !
  • ProTech 5/5

    By katz47
    So far they have been very helpful with any issues I have had and the tone of the texting has shown they were interested in helping to solve my problem.
  • Review and feed back pertaining to my rating 5/5

    By MsT2Es
    Pro tech is awesome. I am new to apple and have their app. They came highly recommended but with that said I was still Leary and skeptical about them being able to assist me. I have terrible issues with any electronic device and am technologically challenged. Not illiterate well maybe partially, but I tend to go round and round and can’t seem to recall or know what’s the best and easiest way to use my smartphone. Pro tech not only assisted in my moment of crisis and duress. They continued helping and gave me numbers and links for services and continuing support. Other support and help centers usually hang up on me, get mad because I didn’t understand, yelled and me said I take too long and waste their time. Pro tech were and continue to be very courteous, polite, and extremely knowledgeable and proficient. The are also patient and understanding and do not judge. Pro tech is truly there to help and do everything they can and don’t give up until you are satisfied. Pro-tech has set the standard of what service help support bar so high that no one will be able to come close even if they improve three-fold from their so called best Way to go pro-tech You are my tech hero’s!!!! Thank you And to any one reading this I recommend using pro tech there is no better and I have used several can’t even count how many T.E-M.
  • Great App 5/5

    By ParisTubby
    Very helpful! Easy to use
  • ProTech has improved my relationship with AT&T 5/5

    By Leoman3
    I’ve been with AT&T for many years, like 30, except when I got pushed a singular for a little while. Initially with AT&T customer service was very good when I came back after the singular stent, AT&T customer service left a lot to be desired. With Protech it seems again like I am able to have a spokes person in the company and reasonable customer service. It’s unfortunate that good customer service is now a service you paid for but I am happy to pay the Protech fees to get the service.
  • Excellent Customer Service 5/5

    By RomeeRoam
    Just wanted to acknowledge the Protech customer service. Every time I have a problem or question, they always provide the right answers! Thanks again!
  • Great service 5/5

    By beth22pyle
    Sean was amazing
  • Actually impressed, being att 5/5

    By bokateeka
    Absolute well built an app. It works better than any I use or have tried. It's a simple and nice warm basic layout. Responsive and the way all apps should be built. Kudo to the development team. And extra cheese kudos to att exec team for making the first app that works well by att. To date, all att apps are just unbearably terrible. So good job!
  • Pro tech 5/5

    By Bigtjd4
    I have used Protech a couple of times and each time they were extremely helpful and knowledgeable I would definitely recommend using AT&T pro tech
  • ProTech 5/5

    By Terri Warner
    Love this help. The rep I just spoke with told me there are “help topics” And I thanked him for the information. He was a great help in rescheduling and the information I need. Please thank him for me.
  • Leon was awesome! 5/5

    By MaeganF21
    Big thank you to Leon for having such great quick service! 10/10 guy
  • Smart choice 5/5

    By Tnickey72
    Highly recommend! Spend the extra 3.99. If you ever have to switch phones or upgrade definitely call them to help with activation rather than AT&T.
  • Love it 5/5

    By Aysherozay
    Every thing is super convenient
  • Rate service 5/5

    By Jv29967
    All aspects were fine had if needed I’m sure any issue would be helped

AT&T ProTech app comments


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