Come on AT&T. 1/5
Downloaded this app a couple weeks ago. This is the second time I tried to create an account and it just keeps glitching during the account creation. Needs a debug or some sort of attention. Disappointing!
App won’t open 1/5
As soon as I try and open the app it closes
By Blind Irish King
This app is horrible and does not work as expected. When I try to sign it it keep jumping to a different screen.
Will not log in 1/5
By karla Dhillon
I been trying to log in but it will not let me. I try to reset password and it will not even allowed me to put in my id info the app need to be fix ASAP
Not working 1/5
Fix your app!! 1/5
I have been trying to sign up for weeks, but the app keeps crashing. At&t NO thanks.
Att Love 5/5
I love att‼️
No help 1/5
How can you use this app if you can’t even create a log in or account?
Doesn’t work. 1/5
The app will not let me create a user name. It moves to the next screen before I can finish entering my information.
Slow and bad rewards 2/5
Have some actual useful rewards like Verizon offers..
Att Rocks 5/5
Love the app!!
Doesn’t Work 1/5
Your app doesn’t work. It won’t even open. ATT Thanks?!?!
Showing gratitude - really? 1/5
AT&T offered a complimentary Thanks for prolonged difficulty in fixing a problem only to experience more frustration with an app that doesn’t work. Several attempts only to waste more time. 😡
So far 4/5
So far have not taken advantage of any offers. But it’s nice they are available.
Horrible app 1/5
App keeps crashing upon trying to sign in. I used my att login information and it stated I do not have an account with them which of course I do. I figured I needed a separate login for att thanks so I tried to create an account, but when brought to the screen to enter my phone number the screen automatically jumps back to the home screen. What a horrible trick to play in a new att customer . I had T-Mobile Tuesday’s and never had an issue
App Doesn’t Work 1/5
This app used to work and now it doesn’t! And it still hasn’t been fixed!
AT&T IS A BLESSING! 5/5
By Moma Joy
This application that I just discovered is a Blessing! Thank You AT&T! You’re the company that I retired from MO. & a day after 9/11!
The worst app 1/5
By movie ricket
If you don’t want us to buy a ticket. Just delete this service, don’t launch a app called Att thanks to waste my time. I’m gonna switch to H2O just because of this poor app.
Love it 5/5
By Big Bob 1960
Bundling Saves me $ 5/5
Phones, IPad data and Direct Tv bundling saves me money every month
Doesn’t work 1/5
There’s no need to go into a lot of detail because the app flat out does not work. Waste of time.
This App does work 1/5
I downloaded the app, it will not allow me to login nor will it allow me to create an account. Do not call costumer service, they make you feel like you are bothering them. To AT&T Thanks app...no thanks. I can’t miss what I never had. Please do better!
Why 3 Stars? 3/5
Since ‘16 switched from Verizon to AT&T, mainly due to moving to the woods and their cell & net services were all that worked. After our contract with a certain Co, we got Directv..even though the installation guy demanded $75 even though we were told FREE INSTALLATION! I called at least 20 times to resolve this to no avail. We were promised a $300 reward card but received a $100 card & EVERY CSR I s/w lied and lied about this being resolved until finally, I s/w a young man and I know he at least read the notes on the account and December’s bill was $16.95! Like Merry Christmas to us...perseverance paid off and I examine every bill and how unbelievably sad to see most of the companies are ripping you off! Examine-Call-Keep notes !!!
I still haven’t received the other $200 for switching to Directv but I finally got the “I care about my job guy” and he finally corrected by crediting our bill. AT&T never applied my final bill from Verizon ($139.xx) sinc’16 now I’m being hunted for $439 ugh and nobody cares also not advised NO WIFI so was told a lot which were lies. Also I paid cash $1500+ when we bought everything there (my mother Ann paid that’s why I know the details) yet AT&T’ receipt reflects we did pay that much but he voided like $700 showing as if I only paid him that. So we were financed for $649+tax for 2 years. Lied! Finally he offered a iPad mini for $99 but neglected to say I’d have to pay a monthly fee! We can’t use it it’s locked and we tried every password we wrote down so ended up paying $288+tax for the 2 years we were NEVER TOLD ABOUT! Plus the $99 so there’s another approx. $400 for NOTHING I CANNOT EVEN sell it. So I realized big corporations are rip off artists and must be training everyone to sell me stuff I don’t need. I’m extremely hurt I am POA for my mom who’s not going to last long from Alzheimer’s which hit her hard so I guess we’re stuck with no WIFI and we’re both disabled 55+ and we NEED IT DESPERATELY. After most of the honest to God situations I’ve listed, can someone please contact me on the WiFi issue or we’ll have to cancel and ugly as it is, may have to switch to another carrier. I expected more but I’m not really important to anyone except Mom and my hubby. So I’m kinda thankful for AT&T for finally getting our bill to where it should be but what about the $100+ bills, $79 etc on a $50+tax bill. I deserve that refund. We’re both disabled and to be honest, we’re paying hundreds of dollars a month for regular HD tv no extras and $100+ on our wireless phones 📲 which serves us absolutely no assistance. I only wish you’d stick to YOUR WORDS and I’m slowly losing respect for your company from being ripped off from installation man (took 5 seconds to stick pole in ground) he never came in or asked questions and when he was leaving I asked for a channel guide and as he rolled his eyes went to the truck and got us one. I’m hoping someone reads this-A landline is about $35 mo and a tracphone is definitely looking good. I wanted to get to NPLS (free lawyers) but I didn’t wanna make you upset or look bad..I’m sorry I’m candid and tenacious but why lie now? Everything is true and I thank you
Disappointed customer 1/5
When I first downloaded this app. It worked once. I have not been able to take advantage of the benefits since. Not sure how long it takes for them to fix the issue.
Need more regional perks 3/5
I live in Alaska and the only perks I can access are the movie tickets and the reading materials. I think you should work with local AT&T staff and also survey the customers for fun things to do that are local, e.g., Iditarod chute Access; live theatre or opera; state fairs, AK Railroad tickets, etc. Love the idea of perks for being a loyal customer—just need more options.
Doesn’t work 1/5
By Fb user 2012
I login and it takes me to the screen to select which account. Mobile or Directv
I choose one and it takes me right back to the login screen. I login, choose the other option, same result. It’s stuck in this loop and will not login.
Needs some work AT&T!!
By Tweeter : @destineydrewbie
It won’t even let me log in
great app!! 5/5
i love this app, why not use it if you have at&t. your paying for good quality phone service so might as well use the good quality phone service. it’s that simple
Terrible App 1/5
This app does not work whatsoever. It crashes every single time I’ve ever tried opening it.
App Doesn’t Work! 1/5
By NDL, NYC
Amazing that a tech company like AT&T would offer an app that doesn’t work. Wasted some prime time trying and eventually just deleted to limit my losses.
Every time you try to open the app, it closes before it opens.
The app does not work 1/5
The app won’t let me log in. I am of the belief this is a dead promotion that they don’t want to admit is over and so they have this app where no one can log in. Was on support live chat with five people for two hours and they all said delete and reinstall (did ten times) or reset password ( they did at least three times) still get user error and can’t log in.
By Robbie Thompson 5150
Love it! Love it! Love it!
Not working 1/5
Keeps booting me back to the login screen. Not working at all
Thanks at&t 5/5
Thank for the giving back. I'm glad to be apart of something so worth being apart of. Five starts and I haven't gotten anything yet but I have faith it worth my business.
Sincerely Tony Jones
Too many crashes 3/5
This app gives too many error messages. It is hard to log in and do much because of the errors.
They support government furloughed workers.
Doesn’t work 1/5
I have not been able to even login to this app. It’s got some sort of bug that won’t even allow me to finish entering my phone number. Doesn’t matter if i say create a new username, forgot username , or forgot password. It cuts me off and then takes me back to the login page. FRUSTRATING!!
Not opening 1/5
Your app isn’t opening. Please fix.
AT&T Cellular 4/5
By Dottie's Photos
Hi AT&T and Affiliates Fans of Athletics and Athletic Supporters,
Thank you for the First Responders Network!!
AT&T iPhone Mobile Customer since 2002
Customer since 1995 2/5
I’ve been a customer for since 1995 I should be a platinum member, AT&T thanks...
By Hawaiian legend
App Does Not Work 1/5
I tried to reset my login and password - it won’t allow me to enter my email to send information. This app is horrible!
App doesn’t work 1/5
I’m trying to get the free pandora and this app won’t even let me start an account. Keeps kicking me out.
omg I saw this on tv and I downloaded da app and from the beginning is awesome love it
Its broken 1/5
By Arashi Hart
Ok so it wont even let me log in. It will only stay open or selected on something for longer then 2 seconds. It wont even let me copy and paste anything. They need to fix this app before advertising it on tv
Does not work 1/5
Tried to redeem an award. Cannot get past the login, keeps going back to initial page. Tried uninstalling and reinstalling app with no success.
I don’t know how this has a 4.7 rating. I literally can’t do anything. Can’t log in, can’t request to change my password or anything.