App keeps crashing.
Thanks but No Thanks 1/5
By the wabbet
Hard to review an app that crashes instantly but it is exactly what ATT customer is all about— Thanks but No Thanks we would rather lie than actually do what’s right and what we advertised.
Greatest experience 5/5
We’re so happy with AT&T I don’t even have the words. Thanks again.
KEEPS CRASHING... 1/5
By Doe Aye Deer
Keeps crashing when I attempt to recover USER ID, PASSWORD and when CREATING A NEW ACCOUNT... basically... it doesn’t work. What a waste of my valuable time and this promo is false advertisement. What kind of thanks is this from AT&T... my final reply is NO THANKS AT&T...
really awesome. Like apple neat
Pretty darn sad when Your cellular service provider creates an app that crashes every time you open it. Come on AT&T! Do better
App is fine; rewards are garbage 1/5
The app is well designed and functional. No complaints about the app. I’ve had ATT for my cell carrier for over 15 years, and I guess I have gold status. I don’t know what that means, but it earns me 2 week free trials for fringe video services. I’ve paid my bill on time for 200 straight months; why not reward that with a discount on a phone upgrade or free hardware?
Can’t login.. 1/5
By login name taken
Fix your login page... it’s jacked...
Doesn’t work on iPhone X max 1/5
Keeps closing when I go to enter any information to login
Garbage App 1/5
The app crashes every time I try to click on forgot password. The whole thing just shuts down and forces me to the login page. I have redownloadedthe app and still have the same issue. There are pretty reward apps out there than this
Can’t sign up 1/5
Kicks me out of the app every time I try to sign up.
Great offers !!! 5/5
By Sasho Dodevski
We love movie tickets, we use them regularly for new movies, it is better to watch in the theaters.
Great benefits if I could use the app 1/5
Every time I download the app (hoping it’ll be different this time), click to open it, it immediately crashes and brings me out of the app.
Doesn’t Work on iPhone X 1/5
By Marietta Music Lover
This app won’t even open on an iPhone X. It starts to open and immediately quits.
Thanks for nothing 1/5
By TJ S.
Won’t let me do ANYTHING. Tried to sign in, as soon as I start typing it goes back to the previous screen. EVERY TIME. Useless garbage.
Thanks goodies 5/5
Cool opportunities exist in the AT&T Thanks App!! Glad I downloaded it!
App doesn’t let me create an account. It’s pointless.
Customer Service 5/5
Been a cellular/service subscriber since 2002
Ever since they created an app just for thanks I have to say is horrible. I have not once been able to use it. I know my password to att and I know my user name however neither work for this stupid app. If I could taste it no stars I would
Very very nice treat by ATT! 5/5
By with love from Paris
Excellent ! Just love it !!!!
Crash crash crash crash crash crash crash 1/5
By Bryce Alonso
App keeps crashing. Crash crash CRASH CRASH BS!
App glitch 1/5
When I want to sign up it glitches then sends me back to the sign in page and won’t let me finish the sign up
DON’T EVEN BOTHER!!! 1/5
Don’t even bother to waste your time on downloading this app!!! HORRIBLE HORRIBLE HORRIBLE
I’m not able to log in. Each time that I contact AT&T I receive a different excuse as to why I’m not eligible for the program. I was also transferred to Apple twice. It’s VERY frustrating. I contacted AT&T for the last time today & received a trouble ticket 🙄
Slow load 3/5
I would give it a better rating but this app takes a while to load and when it does, the person with faster service wins the tickets.
App won’t open 1/5
By Dri Doll
Every time I try to open the app, it blacks out and closes immediately. I just downloaded
Won’t let me creat an account 1/5
Every time I try to sign up it won’t let me enter my number
Would rate better 1/5
If I could actually get the app to open and this is my first month with them.
Doesn’t work 1/5
Tried signing in 10 times and still doesn’t work. Dumb app.
By Reggie Bowers
This app only works sometimes.
Just waiting 1/5
I just switched back to ATT yesterday. Downloaded this app, in which, I never was aware existed anyways. But I cannot log in for the life of me! It keeps refreshing the log-in page and taking me out so I haven’t been able to successfully log in not even once! I’m using my user ID from ATT and password for the “My ATT” app, and have even tried going through creating a new act and nope! Keeps refreshing and booting me out of every page I click next for 🤦🏻♀️🤦🏻♀️ it’s annoying. I’ve given up
Doesn’t work 1/5
This is the worst app. I have not been able to log into this app ever. I have had this issue for over two months and the customer service, loyalty, digital support and mobile team all are no help. No one seems to get that there is a flaw or several glitches within the app. You can’t even open the app once it’s downloaded. You can’t even try to put in your login information without the app closing on you. No one tells you the basic information a new customer would need to know to see if you are qualified to get the benefit. This app is 100000% FLAWED and USELESS. No one in the ENTIRE company understands how this app works or how to troubleshoot it.
This doesn’t even work 1/5
By first nut
I’ve tried to get movie tickets and it doesn’t work, everything i tried on here doesn’t work! Please fix it.
The app is not all that great. It doesn’t offer a wide a variety of discounts or ways to say Thanks for all age groups. The worst part about the App is the Friday Free Tickets to events. The software is extremely slow and it doesn’t allow anyone to open the Friday deal for MINUTES after noon. I was expecting something worth my time when I downloaded this app, but it’s done nothing but waste it.
Responding to works 1/5
The old ATT is just a memory. First level is pure marketing. We are just a number and they could care less if we leave. I have had ATT since it was Cingular. I have been without service- 4 weeks while they upgraded towers and they denied it. They have proved dead areas themselves. Not one penny to compensate me for loss of service.
Don’t forget the extra 20 we give them to be on their network. It’s the highest cell service out there. I am happy to use the app do I don’t have to talk to them again.
App doesn’t work 1/5
It won’t even allow you to set up an account with a username and password. Don’t waste your time with this app
What's wrong with app??? 1/5
They don't get me sign up
Also Garbage 1/5
It seems all of the AT&T apps are garbage. I suggest the fire their developer and find another. When you try to log in or even reset your password it switches screens before you’ve even typed 4 characters.
Teresa Floyd 1/5
Thanks for picking up the slack. I can’t keep up with the changes and their”smart ways.”
I’ve had this service since 1990 or some such time when they were a fledgling company out of Dallas. They have changed names more than I have. They were GTE or something like that when my “cell phone” was in a “leather” case.
They and their employees at the cell phone office have lied to me so many times. I can’t keep up with them.
Hit or miss 3/5
It’s been hit or miss with vendors accepting att thanks deal
App is great, but reward program leaves a lot to be desired.
Idk about this app 2/5
This app should be called at&t thanks for nothing. App never works.
5 stars 5/5
We give 5 stars for 5 lines!
Cool App! 5/5
It’s a great concept that they have here. Now all it would need is easier to use and understand how to navigate and it would be perfection. Five stars though
Downloaded app and have yet to get it to let me login. What a waste of time. For how much AT&T charge for the services, am constantly dropping call, poor reception, and poor customer service. Now see app is even worse!
By Kurt W
Nothing very rewarding about this app. How about you keep your “thanks” & just lower our bills?
It’s $5 plus the service fee on Tuesday at AMC if you sign up for their free club so why go the more expensive route of at&t?
Never any concert tickets available.
Only a few places available for a discount on food & not exactly healthier options.
Seriously what’s the point of this app?
I’m not feeling very “thanked”.
App does not work 1/5
This app does now work! Doesn’t let me login and when I go to try and insert my forgot password. It completely knocks me out. This app needs to be developed better. And fixed all of its glitches for iPhone users