Does not work 1/5
With IPhone 10 for the past +/-3 months!
AT&T’s standard response to lengthy chats (yes, multiple lengthy ones), is “delete, turn off phone, turn phone back on and then reinstall results in “Oops something unexpected happened, please try back later.” And then “second verse same as the first!” Over and over!
In other words they have no idea!
Can’t wait for my two years to be done 1/5
I subscribed to AT&T tv right before baseball season began. According to my channel line up I was to get the Royals games. Opening day and I’m getting the cardinals. Call support, they tell me they can see what I’m talking about in the channel line up but they can’t do anything about. They charge me an extra $8/mo for a sport package. You can’t cancel that part and it’s not what they advertise.
It doesn’t work well. There are plenty of times it doesn’t work. Might be my stellar Cox internet but the Hulu I had to resubscribe to so I could watch baseball so I’m guessing Cox isn’t the issue.
I do like the choice of channels I have but since it freezes quite a bit I don’t really feel I am getting what I paid for. It’s fine for the first year with the introductory pricing but it’s going to be very iterating when my cost doubles next year. Will be cancelling as soon as I hit my two year commitment-21 months to go....😩
Simply does not work on iPhone for ATT TVNow 1/5
Forget ever watching ATT TV Now on this app. It will not work.
“Subscription Required”!!!!!! I have a subscription!!’
Over a week now and still not working.
And don’t forget- if you are a TV Now subscriber there is no phone support.
Be prepared to watch the spinning wheel after the message “subscription required “
Don’t let the chat agents tell you to delete and reinstall because after doing it at least 50 times I have learned that it is more useless than ctrl alt delete.
App developers obviously are ignoring all the negative reviews. That is ok because I can tap the 1 star all day long.
Now almost a month and still crap. Will keep adding to these comments until someone acts like they care.
Not very good 1/5
You barley get any time to watch, because it’s mostly ads, and I kept getting error messages. Sometimes the ads would glitch, and replay a bunch of times.
The WORST 1/5
This app is terrible for so many reasons. Hardly ever works, when it does, everything takes ten years to load and then it stops to buffer 25 times during one 45 minute SHOW. Just randomly stopped working on my Apple TV that I’ve used it on for years, had to go buy a Roku just to get the app to work - absolute TRASH considering how ridiculously expensive it is. This app is the worst streaming app in existence. Zero stars.
Best streaming app!!!! 5/5
Tried all the other streaming apps and this by far is the best. Stable and excellent feathers when compared to other platforms. I bundled mine with att wireless and home internet and can’t beat the savings.
It’s sometimey 3/5
I gave it a 3 cuz sometimes it works sometimes it don’t. When it’s not working I have to delete the app and then reinstall it. It has been telling me “something went wrong”. The only thing I see that went wrong is that I’m paying for this tv service that work sometimes. The other times I no problem with it. What ever is going wrong, they need to fix it, b4 I get rid of it permanently
What Happened?! Horrible now! 1/5
By Ohai I eats da pizzas
If I were review this for maybe 6 months ago, solid 4-5stars, with few and far between glitches. Today, barely a 1 star. So many technical error messages and glitches. I can’t even watch a 30 minute recorded show without having to restart the Apple TV 3 times. It’s awful now. Just cancelled today after fighting with it for 2 days of not working properly.
Audio drop outs 2/5
By D o n a l d
Some recordings drop audio for 2-3 seconds every 3-4 minutes. Live tv is fine. This is on Apple tv. Frustrating.
Pasting Without Consent 1/5
By Christopher Price
AT&T TV accesses text from clipboard without user permission after initial activation. Can't stand when apps do that!!
Works fair 3/5
App locks up and requires restart of Apple TV box to work properly.
I was lied to for days 1/5
Horrible they lie YOU CAN ONLY HAVE 3 streams for each account no matter how many boxes you buy... I bought 2 boxes for me and my parents and I would have 6 streams but this is a lie I got an extra box for no reason ... THEY LITTERALY TALKED ME INTO SPENDING an extra 10 a month 120 for the year for the extra box for no reason they knew it wouldn’t give me another stream
I hope I save at least one person from this nightmare
Awesome, BUT 4/5
Love this app, almost perfect, but WHY can I Chromecast live TV, but not my DVR recordings?? This fix would make it 100% :)
AT&T’s Legacy Continues With This: buggy, unreliable, and utter trash 1/5
God, where to start? If you wanna really watch something and this is your provider, best have a backup plan handy. In every aspect of the app, some way or form it will not function properly. First after it changed from direct tv to at&t, I had an issue for months where voice and picture were not in since. Then in recording (DVR) some would not play or had error. If there is a big event where a lot of viewers are watching, and you try to switch to that event, it’ll be forever loading. And cherry on top is app won’t function at all sometimes for hour or so. You can restart your device, close the app several times and curse at&t as much as you like it will not fix it. Honestly why is AT&T still around?
Good App But I need it for my consoles 4/5
Extremely good app but would be even better if I could get it on any of my consoles. Hopefully this is a feature coming out soon.
Shame on AT&T! 1/5
Stop advertising products that don’t work!! You cannot stream live TV anywhere you go because this streaming app doesn’t work and it hasn’t worked for months! It’s a shame to spend all this money on a monthly basis for subpar products and services. Fix the app or remove it from the App Store.
I got the error message about 10x in one sitting. Also, who sets up an app where clicking “Return” means exit app... it should go back, not prompt to exit. Not intuitive. And the one time you actually want to exit the app (after all the error messages), it takes forever to exit. This app needs a desperate improvement.
Full screen no longer available on iPhone app 1/5
There is no longer a way to do full screen, it either goes to picture in picture or split screen. Even flipping the phone sideways will not enlarge the image.
Seems best for TV viewers 3/5
I was trying this to see if this can be a replacement for the multiple streaming subscription. I don’t think so.
What am I paying for??? 1/5
Stupid app ask to get subscription ( had one for over two years) and doesn’t let you do anything, just stuck on spinning wheel.
Not letting me 1/5
It’s saying that I don’t have an AT&T tv account, when I do !
Stream queen 3/5
By Florida Steele
We can watch Netflix or Prime TV all day long with no major issues. The AT&T TV app crashes constantly. The DVR mode is the worst part of the entire app. I have been with AT&T for 20 years & this app makes me want to go back to cable. Come on AT&T TV get a better app!
Constant commercials 1/5
Every time you log in and restart what you’re watching, you have to endure 180 seconds of commercials before your program resumes, even if the program wasn’t paused during a commercial break. This means that if I go through a regularly-scheduled 180-second commercial break, watch a few minutes of the program and then pause the show for a moment to talk to my husband, during which my phone auto locks, I have to watch another 3 minutes of commercials to get back in to my show! This is a SUPER annoying feature for a paid service!
NFW! NOT Again 1/5
By my little donkey
the App forces me to change my password so many times im livid...that notwithstanding the app freakin locks me out! Web designer dude? You had one job bro
Needs improvement 1/5
I am not happy with the performance of this app. It freezes and I have to delete it and upload again to my iPhone. Please fix the glitches!!
Love the entertainment 3/5
By att tv now review
I love the att tv now service. It’s been really good to me their is a couple things I would like to see happen is making the on demand content always free to use within the subscription like if you wanted to watch a certain movie on demand you should be able to watch it depending on your package you have like for instants I have showtime and starz and I went to pick out a certain movie and it was available on stars but could not watch it I only were to be able to record it for whatever day it falls on in order to start watching it. I Think the pricing should be alittle cheaper because it is quite expensive for all the packages but overall it’s good I just think the pricing needs to drop a few bucks and the on demand contain should be to where you can watch anything and is able to watch anything working your subscription other then that it’s good
Doesn’t work on iPhone. 1/5
Every time I’ve tried logging in, it said “please try again later” and I can’t get in contact anyone that can do more than help me troubleshoot. I’ve deleted the app, restarted my phone, updated my phone, re-downloaded the app, and taken all the other troubleshooting steps I can take. There’s something wrong with this app on iPhone. It works just fine on the iPad and on my smart tv, but on the phone, no dice. Maybe this 1-star review will help grab the attention of the developers and they can fix the bug with an update.
Guide and app need rework 2/5
By A Lincoln Owner
If AT&T TV fails it is because the product owners of the app don’t know what they’re doing. Navigation on Apple TV is horrible. If you watch a channel for over an hour and go to the main menu the prior show remains as currently on. Searching for a show, movie or sport that is not currently on doesn't show what channel it is on. Navigation in general is bad but all of this scrolling one by one up and down is a joke. Should be a quick way to jump pages or allow quick lists.
AT&T & ATTTV is the death of tv! 1/5
Each and every update is worse than the last. I’ve been with them from the beginning... I expected hiccups. However, this far in and it still feels like day 1. The problems are the same with all of their offerings (Phone, internet, Tv) they don’t care. The only thing they appear to really care about updating is their prices and bombarding you with useless advertising. No matter who you talk to... Nobody seems to know what is going on. Therefore, they cannot possibly help you with your issues. I have always had a AT&T product through the years. Phone, Tv, internet etc. however that’s about to come to an END. They could have been great. But they preferred to be greedy. 😣
I literally can’t do ANYTHING on this app 1/5
By Moe Gani
This app is riddled with bugs, I can’t stream anything. Half the time I am given error messages
When the app works it good. But most of the time I get "to many devices, please close out of one", when there's no device in my house using it. Have even changed the password to see if that helps. Also there's no where on the app or website to reset the devices like other streaming services. AT&T have a lot of work to do.
Unable to log in 1/5
By Herbie Trey
For about the past month, every time I go to log in, it says “unable to log in, please try again later. “ I didn’t mention it the first 3 weeks but now it seems like it’s just never going to let me use the app. It’s a great app when it works but I’ve been unable to access anything.
Works Perfectly! 5/5
I see some of these people complaining and it doesn’t make any sense to me. The AT&T TV app works perfectly for me! Doesn’t matter if I’m on cellular or WiFi, I’ve never had any problems whatsoever and neither has any of my other 4 lines.
I highly recommend!!!!!
Good but ...lacking. 2/5
By Mark D in OB
This app is OK but is so far behind other services, including on the TV boxes themselves. Recordings often error on playback (tv or app) and common sense is missing. If you wanted to record The Big Game or anything live, there’s no option to customize your recording times to add 2 mins or 30 mins so you often have shows cutoff while watching playback which is maddening. You never get the end. AT&T CAN compete with Xfinity but they need to at least offer comparable services and options.
AT&TV now 3/5
By My town games i love
Add all the channels
By Linda Mikels
Will not work on iPhone or iPad. Customer service spent hours with me but nothing was corrected. Thinking about cancelling ATT TV.
A privacy nightmare! 1/5
This app requests permissions above and beyond what is necessary and unless the app is given permission to monitor you entire network and report it back to whoever,
Also, despite the ability being available for a few years now, this app still doesn’t support side by side, split screen multi tasking.
One other thing that drives me crazy, there is no built in buffer, that means unless you’re recording, there is no rewind available and pausing just jumps to live when you hit play. On top of that, the same app on different devices side by side can be out of phase by multiple seconds.
All these issues have simple solutions, but AT&T likes to cheap out.
YouTube tv is much better, but slightly more expensive now...
Sad love hate deal 1/5
I wish I could give this app 0 stars because I am subscribe to because I signed up for it at the At&T store at my last year . Because I got read of dish tv because I hated so mush . So I switch over to Direct now I love it so much . Bust now it’s say that I’m not subscribe to it . When I am subscribe to it though . Like literally 🥺😡
Missing a key features & unremarkable 1/5
The tvOS app is unremarkable in many ways. Navigation is OK. Having recordings organized is nice.
Lack of Siri integration on tvOS and ability to extend recording time are holding the app back.
For live events, there needs to be options similar to the Direct TV DVR. End 1, 2, 3, 10, 30, 60 minutes later.
This is critical for LIVE EVENTS, like racing. I’ve been cut short 10 laps from the end too many times. I know that many others have asked for this but are being ignored. Perhaps the product owner doesn’t understand why this is important.
In addition to the inability to extend recordings in general, there are 2 things missing from the tvOS app. Spectrum app has both. If AT&T wants this to be the best tvOS app, it should have Siri integration to change channels and to resume play when paused. You can pause with Siri but not resume. This Siri integration I’m referring to is specifically on tvOS.
Hulu on tvOS let’s Siri fast forward and rewind with voice. Using voice should be much more accurate than using a slider on a 3 hour sporting event. This is the 4th missing feature.
Another missing feature in tvOS is the ability to select AirPlay to other audio outputs without exiting the app.
Pretty exorbitant pricing on the packages. Typical AT&T. That’s how they became a Fortune 50 company.
Too many times
“Sorry for the inconvenience, Please try again”
Also note the bad punctuation in the message. That tells me a lot.
Black screen 1/5
By do better or else
On the Apple TV 4K, every time I open the app, I’m greeted with a black screen. Get it together att, I have not problem going to YouTube Tv.
The customer service is aweful. They only chat online. I was paying $35/month. Had my card stolen and forgot to update. I never received any communication about not receiving payment. The day it was terminated- i called to reinstate and the new monthly bill is $100/month. Worst treatment ever. They need help with service and communication - definitely not worth $100!
Same errors, never fixed 1/5
A one hour recorded DVR show shows up as having 400+ hours and I’m unable to skip to where I need. Also there’s a lot of can’t play this back error and wouldn’t load a recorded show. We need more DVR hours. The service costs a ton and it’s only 20 hours of cloud recoding. Also they need to make Siri enabled to skip “x” number of minutes so I can avoid using the control to skip commercials.
Keep getting log in error message on iPhone. Says “oops, try again later”.
Takes forever to load. Can’t compete with xfinity.
Glitchy service 2/5
ATT TV Now as an overall service needs alot of work on the DVR side. The user interface to see a list of series that are set to record is either hidden or non-existent.
When watching a recorded program, “oops something went wrong” or “hmm this content is taking longer to load than expected” pops up ad nauseum.
I have good wifi, or at least average wifi for 2020, so the service should be able to function just fine with my setup.
This isn’t a critique on the app, per se, it’s a critique of the overall service.
It simply lags behind in reliability vs the other ways to watch TV on the market.
AppleTV App Problems 1/5
Service is great, but the app gets stuck daily. Requires a reboot of my AppleTV to fix it every time. All other apps work great, just not this one.
So frustrating 1/5
So for weeks maybe over a month now every time I try and use this app on my iPhone or iPad I get the oops something went wrong try again message. I've uninstalled and reinstalled several times all the password information is correct. And of course At&t has no answers as to why this is happening. I am so done with this app/ service
Potential foiled by problems 3/5
With the latest TVOS, the app has a major problem. Particularly after using another app such as YouTube, the screen is blank. The controls show as does the guide but the channel video is black. A reboot fixes the issue till you use another app.
A long term problem is that the quick access list doesn’t update with time. Here is my example. NBC news is at 6:30 and ABC at 7. At 6:30 the icons at the bottom include NBC News and WSB News. WSB is the ABC channel. I select NBC News and everything works. At 7 the WSB icon does NOT change to ABC news. Selecting the displayed icon, WSB News, doesn’t work. You are trying to select a program that is no longer on. Yep, you could wait another hour and the quick select icons at the bottom won’t change.
I like the channel listings. There is the potential to be great but the bugs and user interface issues need fixing.
Absolutely worthless 1/5
Not sure if this will allow me to attach screenshot of message, but regardless of Live Streaming or playback from catalogued shows. “ This content has an issue and can’t play. Give it another try or select something else to watch”.
Tried both, only to keep getting same message. 🤦♂️🤦♂️🤦♂️Thanks AT&T - Buble bath and football Saturday just came to a crashing halt.
Honestly disappointing to have a forced 1 lowest rating.