Cannot stream 1/5
Apparently I need to turn on my location and I do and it doesn’t work 😫😤 come on, we are paying for this service
First app review ever, for the cause. This is a scam, a racket, I hope AT&T shareholders are watching this unfold. I got a premium channel with this *perk*. I pull up HBO on the watch tv app and it works fine, try to stream it, mirror it, cast it, whatever and it is impossible by design. They intentionally block all attempts to cast so that you must purchase an Apple TV if you want to pair. I have a TCL Roku tv and it’s great, I love it. They are mad with power believing this ridiculous situation would entice me to purchase an Apple TV. I just want to cancel every single AT&T service and for Roku to put them out of business.
Very bad 1/5
This is the worst streaming service ever. At&t you can do better than this!!!!! Not a good look
Can not login 1/5
Every time I try to login on my iPhone the app tells me my user iD and password don’t match. Reset my password-still says they don’t match! 😫😡 please fix!
Commercials loop forever most of the time. Watch part of a show and then 180 seconds of commercials. That’s bad enough but then it will start cycling through another 180 seconds of commercials. Then the app shuts down and you have to go back in. Want to watch where you left off? You have to go through the commercials again and hope it plays. Most of the time it doesn’t. Wish I could give zero stars!!!
I don’t understand I use it daily couple problems nothing big
Please fix 2/5
It won’t cast to my tv.
A total joke 1/5
Worst “customer service” - nothing changed on my phone and now the live stream doesn’t work. When it did work, it was a complicated app to navigate through. I’ve decided to delete the app from my phone. App is total garbage with lazy lazy “support” representatives.
Apple TV problem 1/5
Okay so you download the app on AppleTV sign in and this marketing screen shows up that you can’t get around unless you click your remote. “Click here to enjoy 30+ LIVE CHANNELS”.
So you click to get past it. And it brings you to another dark blue screen that says “This channel is not part of your package. Please upgrade your subscription.”
Like... I didn’t want this in the first place but you’ve prompted me to this point and you can’t “click” out of it or past it. Everyone once in a great while... like very rare.. it will go away. It’s seriously infuriating.
Sign-in Issues 1/5
By Raja Ranganathan
This App aways goes out of sync with AT&T Password. Always complains the user id and password is combination is incorrect where as the same works fine in AT&T Thanks and myAT&T. Worked with support several times, they have no clue to fix this issue. Being a big corporate, AT&T can do better job. Waste of time.
Lame 🙄 1/5
Worked for a couple weeks....never worked again
Will not stream properly 1/5
I have found the problem to be with not keeping the iphone screen on (not even an option within the app). Using the Apple digital AV connector to mirror/cast to TV.
Did a trial with Amazon Prime video and it will keep the iPhone screen on.
With this app, as soon as the screen times out, the video abruptly stops. I shouldn't have to dig into iPhone settings and turn screen timeout to never!
Nothing but problems 1/5
This app keeps crashing whenever casting to Google Chromecast. Then comes the spinning circle followed by an error message stating that there’s no connection.
Unreliable ); 1/5
Hardly ever works, when it does play it buffers like crazy during commercial breaks or stops playing altogether. Major bummer, the menu of movie options looks so good, but it just doesn’t play them well.
No sound on Chromecast 1/5
I have a Sony XBR 900e TV. When I Chromecast this app to the TV I get no sound. A quick search online shows that folks have been having the same problem for literally years. ATT has done nothing to fix the problem. I would not recommend this service to anyone. The stream quality on other devices is also not good.
Can’t get past the verify screen! 1/5
By Elle T 90
I recently upgraded to the unlimited wireless plan and didn’t realize I could stream free channels until today. I was going through emails and saw an email stating “important message on your account”. So of course I go to the email and it said my new plan qualifies for some live tv channels. So excited as I am about this, I go to sign up right away. I created an account. First of all, I can’t log in through this app at all it says there is a problem and to “try again later”. That’s not even my biggest issue here. I log into the account onto my computer and it guides me to complete sign up. Fine....so I text a number to 2885 and it loads and acts like it is going to verify. Then it brings me to the page “oops sorry there was an error we need to verify your number please complete sign up”. So then it brings me back to the SAME screen where I have to text that number again. I can’t get my number to verify. I have read other reviews on this app saying they cannot get past sign up. However the tech guy told me it’s a temporary issue and it should be fixed ASAP. But these reviews back in January have stated the same thing! This app is so sketchy and I am ashamed and I’m not even the creator of it. No wonder why over 3,000 people have rated it and it’s currently at a 1.6 star review. This is the crappiest app ever!!! I NEVER leave reviews and this app is so bad I had to leave one to warn you all before getting sucked in like I did. Why do you guys send out emails glamorizing this streaming service when it’s literally hell to sign up for. Does it even work???? Who knows. I am not trying to wait to find out. This has taken way too much of my time already and two tech support guys later and they can’t even figure out what’s wrong. If their own guys cannot figure it out, I’m doomed 🤬😡
Doesn’t work. Kicks you out every few seconds 1/5
Doesn’t work. Can’t log in most of the time. Kicks you out constantly.
Worst service ever!! 1/5
If I could get this a zero I would!! My Pandora Premium only worked for a month and then I have spent countless, countless hours on the phone with AT&T and on this apps ridiculous chat system where there is absolutely no accountability! Worst customer service ever!!! Oh and still no resolution!!!
Looks good to me 5/5
By Rissa Janae
I was skeptical on using this app cuz i saw all the bad reviews but honestly I don’t see what the problem is. Everything is working fine for me. I have no bad audio and the live tv isn’t acting up what so ever. I have yet to try the movie channels yet though since I haven’t picked one yet.
Limited channels, bad audio 2/5
The audio was way off, I don’t mind the channel situation although I wish they would have like a sports channel but the audio on all of the channels is pretty low quality, like as if it was recorded with a phone then broadcasted on the app
Too many technical issues 1/5
50% (or more) of the time that I try to watch movies or shows on this App (live or not), there are problems. Randomly my keyboard will show up and not go away, some AT&T background image will pop up where I cant see what Im watching and will not go away while the TV show audio still plays, or the ADs wont load so I cant continue watching, or an alert will pop up saying this is no longer available when I just closed the app to send a text message ETC. It great when it works. But thats not often.
Hands down the worst streaming app ever. The absolute worst thing about this app is the fact anything you watch that’s not live has the worst timing with commercials. Commercials always interrupt the most important line or scene of your show or movie.
Still can’t stream via HDMI 1/5
Every 5 minutes the streaming pauses when connected via HDMI to my TV. This problem has been happening since an update before Christmas I’ve submitted tickets to the support team 10+ times.if it wasn’t a free service i would cancel this but I can’t. Been over 6 months with no resolution.
Constantly have to restart 1/5
Constantly having to restart the app for a variety of reasons...it won’t recognise a selection, or if you try to select a new show after watching one, they will just play on top of each other with no way to stop them other than restart. Too many issues.
By Angry AngryBird camper
When I first got WatchTV I had so many problems just trying to log on. Now that I’ve logged on I can only watch the app for about an hour before the picture goes away but the sound is still there. This makes me want to go back to my DirectTv! If I could only give half a star I probably would.
To all who “can’t log in” 5/5
You have to have WatchTV in your mobile plan. Then you get a text with a link to create an account for WatchTV, which can be the same as your AT&T account username and password. This app doesn’t just let you start watching tv for free.
Works for me, lots of good channels and the picture quality is great.
Can’t log in 1/5
This is sad. I upgraded today and was excited that my wife could have HGTV again. But, it wasn’t meant to be. The app’s authentication doesn’t work. I tried logging in on my Apple TV. Nope. Wouldn’t work. It was kind of frustrating but I thought perhaps I really had forgotten my password. And, some how that wrong password got into my password manager.
So, I reset the password. That was a pain in and of it’s self. So, all should be good right? Wrong. New password won’t log me in either. So, this is false advertising. AT&T needs to be hung out to dry. They charge enough money that they should be able to hire some devs to take care of this.
But, nothing’s going to happen. I’ll never use this app and just poop money away.
DOESN’T WORK 1/5
By Zahara D
Can’t even login!
Can’t even log in 1/5
I’ve reset my password three times... 1/5
I can’t even try it because after creating my account I was told my password was wrong. So I reset it... only to get another error. Tried it a few times and decided to reset again. Still no dice. Reset it. Nope.
Needs some work ATT.
AT&T should be ashamed of themselves for putting this out. It’s simply a ploy to get more money at this point. I’ve called multiple times and NO ONE at their office knows how to fix it. They’ve submitted tickets for it and still doesn’t work. They’ve tried to log in for me on their end and nothing. The app does not work. I can purchase HBO myself and the hotspot is trash so I paid an extra $20 for nothing smh. You have known the app was broken since last year so fix it!
Can’t even lo into the app 1/5
Changed my password twice already and I can’t even log in to the app. Way to mess up free guys. No wonder you’re rocking the 1.6 rating. Everyone still keeping their jobs for crappy work? Must be AT&T.
I signed up with my new contract with AT&T at the store put in all my information correct however having a lot of issues logging into the application. I did forgot password and username made new ones and as it was saved in my iPhone keychain it still says information is incorrect.
To many glitches. 2/5
This app is good when it works properly, I have a lot of issues with things freezing and not working properly. One of the most annoying is when I try to start a show and it starts to play audio but still stays on and plays audio for whatever was on last. It happens almost daily.
By Joe Joe TDFB
Can’t log in. Reset password multiple times but still won’t let me log in.
Pretty upset when I updated my plan, they switched me to this app rather than DirectTvNow, which had its issues, but was much better than this. This won’t even let me log in. No matter how many times I type in the CORRECT password. Y’all are some fools with a trash app, that you don’t care enough about your customers to fix.
I’ve had this app for about a year now and have never once been able to use it. Every time I try to log in, it gives an error and kicks me out.
App is a total let down and doesnt work. It makes me want to change my cell phone service
More glitches than the Matrix 1/5
In the age of apps and technology, there are better performing apps from guys working out of their moms’ basements. It feels like AT&T had a meeting about how to get cable cutters to go back to DirectTV; someone in the room was like, “Hey, what if we give people 30 free channels, but they can only watch from their phones... we’ll even build in glitches so it won’t stream or cast to any devices without a great deal of frustration...” a few weeks later, this app was released.
If you’re thinking about paying for this app, or content on it, DO NOT DO IT!!! If you have above average patience, you might be able to put up with the free content.
Despite all the bad reviews this app works as advertised for me on WiFi and AirPlay. No complaints.
Previous issue resolved
Crashing constantly 1/5
This app needs a major update ASAP this thing works half the time the other half crashing what’s going on people can somebody get on their job and fix this app???
Simply terrible 1/5
Sometimes it loads fine, often you get 1 channel and nothing else. Sometimes you get live tv only. This is the DirectTv Now app, just AT&T has gone out of their way to make this a failure at every turn. Dear AT&T just go with DirecTv Now and forget this app ever existed. Also this doesn’t work on platforms like Rocky, fire tv, etc... so you can forget using this with a TV, unless you or someone you know is a techie.
This app is not good. 1/5
By Couch Fan
Used this app for 2 weeks and it stopped working. AT&T customer service was no help.
Poor app 1/5
Just downloaded it. Signed up, changed my plan. And this shows nothing but golf. No other channels and it’s an old golf program. Maybe an ad. I can’t watch what I paid for. I want to be reimbursed now!
Needs major improvement 1/5
I just got this app and was trying to figure it out. It has trouble loading anything if it does load. Not everything on the guide is showing up. I could not remove any preinstalled favorites. I hope that they improve this app. It could be a good thing.
DTV NOW is the same at att watch 1/5
Had the “free” premium for about 3 months and the was not informed my plan offered the “watch att” app at no cost after I ended the DTV NOW and it’s the same thing!! After this it’s back to prepaid cell phones, invest in Premium WIFI!! This company is a sham
Mission Impossible III 1/5
Received an update to the app and now I can access another app while watching a movie cast to the TV; but, the app is back to playing for 15 secs then pausing for 5. So every 15 seconds a swirling circle appears, pausing the movie for 5 seconds, sometimes longer. So, a two hour movie will take 3 or longer to watch.
Zero stars if it were possible 1/5
My unlimited plan started today, so I activated this watch AT&T app. It worked for about 20 minutes, now every screen is blank. First, it’s only one phone line that gets it free and it doesn’t work anyway.