Somehow worse than you could even imagine. 1/5
This is possibly the worst app I have ever used in my life. No search function, and doesn’t seem to remember your previously watched shows.
Good but.... 3/5
I like this app but want att to please allow more access. At least so that each of the devices that are paid for to be on a wireless plan can play WatchTV app shows at the same time. Not limit it to just one device at a time. Please consider changing this soon.... please........
More AT&T garbage 1/5
Zero stars! App doesn’t work. Tells me I need a subscription despite the fact that it’s included for free with my wireless plan.
Horrendously bad app 1/5
I can’t imagine anyone paying for this service. I installed because I get it for free with my mobile plan. If at&t wants to be serious about cross selling services, they’re going to need to deploy some resources to their apps. Live shows do mostly stream. Over 90% of the “on demand” content simply won’t play. This includes titles featured on at&t’s Watch Now tab. Also, it took three calls over two days to tech support to get this app to function. Easily one of the worst customer experiences to watch (sort of) video on your phone.
Horrible app 1/5
I concur with all the other bad reviews of this app. Total garbage. Also, when watching on my tv both at home and at work, the commercials get dragged out even longer because it starts lagging bad. A 30 second add turns into at least a 45 second one. Doesn’t lag at all during the shows, just the commercials. I hate it.
I take back my first review 😬😩 4/5
By Say Mó
Ok I was having issues. I upgraded my wireless plan and I’ve been watching this app on my phone. I use my Apple mirror cord and plug it into my tv and we have tv! It has been working fine for months. I’ve had a few issues but none worth complaining about.
The other day the app just would NOT work. The channels weren’t working. So I tried to trouble shoot and logged out. I looked at my email really good before I logged out bc I have several emails and several passcodes for so many things. Even at&t alone I have atleast THREE log ins 🤦🏽♀️I decided to do the live chat tonight and ask why? Why isn’t it working and why can’t I log back in. I tried via the browser like someone left in the reviews before me but that was worse! I had to sign up all over again and pay. I decided to ask for help when I saw they had live chat... I know watch tv is apart of my wireless plan already so why pay again? the whole time it was ME. My user id is not necessarily an email. I was looking for that email like I don’t have an email like that . My user name is similar to an email acct that I do have but that wasn’t it. Bottom line ASK FOR HELP. If they have live chat just ask bc I was sick without my ID channel. Watching Pluto and Tubi😒I don’t wanna see any of that mess. I need contact with the outside LIVE TELEVISION world.
Sorry for the long review but I thought I’d share my experience. As always, I love At&t and wouldn’t have any of my Apple products through another company 🤷🏽♀️
Bad design and web view just as bad 1/5
Too many ads and the online browser experience is just as bad if not worse.
Only 1 person on 4 person account can use at a time 1/5
I have 4 phones and people on my ATT account and only 1 person can watch at a time. Asked and assumed everyone on the account would be able to access the app and not be limited by someone else using the app.
This came with my phone plan and I’ve had it for about a year now, only been able to get on and actually use it maybe five times. Customer service is a joke, there’s no number to call for help, everything’s done through messaging. Absolutely worthless app.
Live tv 2/5
This app would be good for me if it had a better selection of live news programs
Ads, ads, ads, ads, commercial commercial commercial. Is it worth it? 1/5
By wei tu hai
The fact that this app allows data free streaming, makes this app pretty awesome. It's pretty awsome until you realize that while you're watching some of your favorite shows, you'll be watching more ads than your show. The amount of ads is incredible, if you're lucky you'll get 5 minutes of streaming for every 3 minutes of ads. If your unlucky, you can expect 3 minutes of ads, maybe 3 minutes of streaming and another 30 seconds of ads. After all those ads you might get another 10 minutes of streaming, but don't count on it. Also, pray that you don't get a message or a phone call because when you get back to streaming, you'll most likely have to watch another 3 minutes of ads.
It is absolutely amazing how many ads you must sit through to watch your show, then you start wondering if it's worth the monthly rate you're paying. Perhaps it is, considering you get access to other streaming apps for no additional charge. Don't forget those apps also has a ton of ads. Ads, ads, ads, ads, ads, ads, ads, ads, ads. Commercial, commercial, commercial, commercial. To anybody thinking about using this app, I hope you're a patient person.
Would give negative stars if possible. 1/5
Just pure garbage from a billion dollar company. Not even worth trying to use.
By Sherri S:)
The same issues only worse than a year ago. Glitches never fixed. Repeatedly freezing screen. Having to watch commercials over and over again. Having to restart app only to either freeze up or watch yet again another set of commercials. Completely ridiculous.
Used to work 1/5
We got this with our cell phone service. I was excited to get the Hallmark channel. Only... it’s not all access; you’re at the whim of a preset schedule and limited offerings. Okay. I can work around that. Nope. Now it doesn’t work AT ALL. Tried “help” on the website. Not so helpful. Tried resetting the password. It says it’s logging in, then a box pops up saying, “Oops! Something went wrong.” Seriously? So disappointed. I wanted to watch cheesy Christmas movies. Now I get nothing.
The apps Interface is doable but sadly the service is so slow that I wasn’t able to get not one program to load. Gospel
Get rid of ‘Swipe down for more’ 2/5
I am using this app on Apple TV 4K. Overall the app is nothing great and okay to use but the most annoying thing is the constant presence of ‘swipe down for more’ option at the top of the screen. It occupies the top 10% of the screen constantly and it’s really annoying. I had Direct TV in past, ATT TV now and now this one, and one thing is constant ATT makes terrible apps. The only thing ATT knows is to increase price for the service but doesn’t really believe in improving the service.
Joke app joke support joke company 1/5
Just take a look at all the reviews. There is obviously a major issue with this app. As others have mentioned the audio becomes out of sync within 30s. It’s like they have no intention of fixing it because they don’t want to offer the service at this price. Class action?
Tooooooo many commercials 1/5
Way too many commercial breaks, and the commercials are way too long
Bugs Galore 1/5
On the Apple TV app the shows start lagging and slows down to 0.5x the speed. It's been a bug for months and they still haven't fixed it. Smh
Oops something went wrong 1/5
The app worked great for months. It has been giving me this ridiculous error message for the past month, “Oops something went wrong. Sorry for the inconvenience. Try again later”. It NEVER works. Thanks for this useless “free with my plan” service AT&T. 🙄
Apple TV 4K LAG 1/5
Ridiculous. Made a complaint months ago with "escalated issue" ticket, with no results.
On AppleTV app, After about 30 seconds, the picture becomes choppy, like it’s omitting every other frame, and the audio and video are out of sync - pausing for 2 seconds and playing again resolves the issue for about 30 seconds... then it repeats. I’m on a hardwired gigabit connection and I do not have this issue on any other streaming service so it’s not my internet speed. This app is completely unusable.
Horrible app 1/5
This app never works.
App literally NEVER works 1/5
It’s a mockery of the service you’re “paying” for.
It keeps buffering, I have to keep closing it to get it to work. Can only watch on one tv at a time. TOO MANY COMMERCIAL BREAKS, Geesh! Glad it’s free!
Freezes every few seconds 2/5
Seems like it has some decent shows, but I wouldn’t know since the app freezes every 2 seconds while commercials are playing. However, if you find a show without commercials, it will usually play uninterrupted.
If you stop watching mid-show, it may not remember where you left off. Seems like it’s not a serious attempt to create a functional service; it’s just A way for AT&T to say they offer free TV.
T O T A L P O C A P P 1/5
By ADT is terrible
Constantly get an error message # 30001-001 stating there are technical difficulties and to restart the app or the phone. I’ve deleted and reinstalled the app - no success. Terrible lag between voices and when people speak. Cannot stop movies to go to another movie. Simply garbage!
HANDS DOWN - WORST APP ON THE PLANET
App won’t even open!! 1/5
Downloaded app, password is correct, continues to tell me oops something went wrong check back later!! Horrible, don’t waste your time!
By AM uk
Just spent 49 minutes on a phone chat with tech support and the app says I am non existent 🧐
Audio / video never synched 1/5
By 2 pink 1 stink
I pay for YouTube TV which is fantastic. I get this for free and it's nearly unwatchable. The audio and video is drastically out of synch, by 5+ seconds at times.
Annoying commercials!! 1/5
The amount of commercials takes a 30 minute program and makes it all over an hour! Grrrr
Works then quits 1/5
Start watching it, works for awhile, then just tells me there’s an error with my internet.. MY internet IS ATT!! Not cool. Now I can t even get back in to app at all. Crap
Terrible app 1/5
This is the worst app I’ve ever used. The playback is slow and my video constantly shuts off. I’ll stick to fire stick.
App doesn’t even work 1/5
Thanks AT&T for the free streaming with my phone plan. Maybe for the next time you can give your customers something that actually works.
By destroy the monkeys
App won’t work 1/5
It won’t even let me sign in. Fix it please. I have been to my local AT&T and they said it has to do with something in the app. I’d like to use what I pay for. Thanks
Almost 5 stars ! 4/5
By True !
Love the app but I can only enjoy on iPad or phone bc the app isn’t available to download on a tv.
This is a huge inconvenience and I don’t get a lot of use from the app bc of this.
Complete Trash 1/5
By Nav Et
Don’t waste your time. Currently being ripped off by ATT as I’m paying for an App that does not work half the time.
Doesn’t work 1/5
All it says is try again later
Watch What! 1/5
By Dan t Man 22
After taking three days, at least six phone calls, having to give personal identified g information to an operator located outside USA, including waiting over 24 hours for a return phone call, was I able to authenticate user ID and password. The attempted to stream a movie with audio issues, CC issues, error messages and advance/forward issues. Well... it would be great if it worked, but I just do not see their software engineers making this work well enough, to the point, where I would feel comfortable Inviting friends over for a planned dinner movie night. Sorry ATT, I still believe overall you are the best if the worst, but just because your competitors use deceit - ‘unlimited plans’ - doesn’t mean you have to jump off the same
What Happened 2/5
At first, I thought this app would be good that is until very recently I've been seeing episodes of my fav shows disappear. Also I expected this app to be great but it's not there's a lot of missing seasons of shows and episodes for Instance ”Loiter Squad” I found that it was available on Watch Tv but I noticed there was only the first and third season and one episode of the first season and two episodes on the third, if you're going to put a show out to watch why bother just putting in a couple. I'm so disappointed
Don’t waste your time. 1/5
The audio and video will never match up. Don’t even bother. This app is beyond frustrating.
Lovin’ it 5/5
By JR Elite Logistics
I’m loving it 👍🏼
I love it. 5/5
I must be one of the few users who like this app. Zero issues from day one. Please, please do not remove/cancel/shut down this TV service.
Trash app 1/5
Bought an unlimited plan last week and cannot get logged in. Shameful and inexcusable. Buyer beware did you are in it for the free channels.
Update: called and they referred me to the tech department I assume. They told me that they would work on my problem and I should be able to log in on the 7th day. It’s the 9th day and still can’t log in. Most pathetic app ever.
App never works 3/5
Customer Service was able to fix the login issue so I will update after a while of using the app adjusting from 1 Star to 3 for now.
This app is complete garbage. It never has worked one time since I downloaded it a month ago. It always just says subscription required. Followed the instructions many times and have signed in online using browser but the app never works
Struggling to cast on tv or even play on my device 1/5
This app supports only 1 viewer. I have 2 devices and if I watched something yesterday on one device it would not allow me to play on my other device unless I close the app on my first device. Also there is no in built app on Samsung tv. Also when I signed up with att it says 1000s of movies and shows but it has only 10 movies and very limited shows. The user interface navigation is also very very bad. ATT just copy what YouTube tv is doing. You don’t have to invent anything new. I expected better than this from such a big company like ATT but they failed.
No problems so far 5/5
Downloaded the app on my tablet and I haven’t had any problems that the other reviews are stating. I love this app!!! Better than paying for cable which I don’t want anymore.
Doesn’t work 1/5
Called AT&T & all they told me was “I hear a lot of people couldn’t get logged in I would suggest to keep trying and reset your logins” I gave up! It doesn’t work!