The app has bug and could not work before seeing the movie. After the identifying location, the movie did not show up as any time.
Sadly no QR Scanner 4/5
I was under the impression we could scan and go with this app. Nope. We still had to return to the concession stand to have our tickets printed. And then it was from a confirmation email, not the app. This was AMC in Auburn, AL. Ironically, before the movie was an advert for atom with the customer scanning the QR code to get into the movie. Once QR scanners are rolled out, this app will get 5*. Also, $3 for a processing fee is a bit steep. It makes 2 tickets to our local theatre $30. Unless we are going to 3D, I won’t use this app to buy tickets.
Great app. 5/5
By uncle dougg
This app is awesome and convenient. Very intuitive. Great user interface. way better than the previous wheel one.
By Catie Rapp
This app is awesome! Wayyyy better than Fandango. It is a lot easier to use. I’m just sad I didn’t know about it until T-Mobile Tuesdays sold Deadpool 2 tickets through Atom
Easy, quick, convenient method to order tickets. I’ve changed my mind on a ticket purchase and my money was refunded with no problem.
Best movie app ever 5/5
By Silent Giggles
I haven’t waited in a theater line since I’ve downloaded the app
Best Movie App EVER 5/5
Makes buying tickets so easy! I love that you can watch trailers for movies as well as see movie reviews. It’s Genius!
Cutting the lines much? 5/5
Love how everything is in one place for all my favorite theaters.
Why in the world can’t you order food without buying a ticket? 1/5
I was sooo excited when i got into the 30 min line at Regal for snacks and drinks when I saw this “atom” pickup line. I was so excited that i was going to be able to skip this craziness and order my food. Wrong...you have to buy tickets first before you can buy food. Seriously disappointed. Why would you limit the ability of ordering? Poor planning and execution.
Amazing Customer Service! 5/5
I called to ask a question and they helped me with everything! They were so nice and extremely helpful! I’m so appreciative of their quality of customer service!
Great app! 5/5
By oceanlover !
Much better than fandango! Easy to buy and easy to cancel if you need to !
It’s a great app but I would love if there were Harkins so I can Enter my Harkins Reward Card. I hope it gets added for all us Arizonans.
It makes going to the movies a lot easier 5/5
Easiest App to use
Fun to use and easy
LOVE LOVE LOVE 5/5
we always use atom to buy our movie tickets. They’re always giving out discounted tickets, promo codes and they just do it better!
Perfect way to keep up with this new age of watching movies. New Interface is super user friendly. Out of all my purchases through Atom I’ve never had not one complaint nor had to contact customer service about a ticket or money issue. It is SO freaking easy to buy and to CANCEL. You do not know how many times I will buy tickets ahead of time and the group I am with will decide to do something else instead... cancelling with ease. No need to talk to a machine, a human, nothing.. cancel with one button!! Amazing!! Thank you so much Atom.
Please look into a monthly subscription service.... where we can go watch any movie as much as we want as long as we’re subscribed!!
Good app 4/5
It a good app, I do like the new set up, but I can’t seems to get rid of a “friend” that’s on there, I’ve asked and got a lame answer. That person was out of my contact list and still in my atom app. Please fix this so we can get rid of those, and get the 5th star....
I love it
Very good 4/5
By Marken wes
I wish that more theatres around me would support this app, it seems super cool!
Sends a receipt for your purchase (thanks, email already handled it) but doesn’t display a useable facsimile of a ticket, so what’s the point?
Love this app!!! 5/5
I’m a fan of Atom Tickets! Good deals, fast and efficient! This is my go to whenever my fiancé and I want to see a movie! Good job Atom!!! 👏🏻👏🏻👏🏻
After the update I am deleting the app 1/5
Talk about a huge step backwards. They got rid of the only thing that made them stand out from the other apps. The very cool wheel that quickly showed you current movies, coming soon, specialty events, etc. It was my go to too for seeing whats out at a glance, but now the app looks like every other cookie-cutter app. Also, no sorting and very poor map distance radius for theaters. I want to see more theaters further out. All of these features are in the only real useful movie app; Fandango.
Bring back the old interface design! 2/5
From a call-for-action interaction design point of view, the old version is so much better than the new one.
Best movie app yet 5/5
You can invite friends and move seats together after you purchased them. Also, if some moron parent sits near you with loud kids, you can switch to open seats
Great app, annoying privacy requests 4/5
Great app. Makes ordering tickets super easy, and allows for pre ordering concessions if the theatre supports it. And supports loyalty cards from a number of theatre chains.
Loses one star though as every single time I try to order tickets, the first step in the process after selecting the movie location and time is to “invite friends”, and it asks for access to your contacts. If you decline, it will ask again every single time you place another order. In my case, I was checking seating availability at a number of different theaters and showtimes, as it was a new movie and selling out quick. So I checked at least 15 different location/time combinations, and it asked me 15 times to allow access to my contact. I already said no once. Stop asking me every time time! Remember my choice!
I absolutely love this app 5/5
I first heard of the app through T-mobile Tuesday when they gave us free tickets to see a movie. I absolutely love this app. It’s really convenient and gives you multiple ways to earn free tickets. It’s fast. Every time I go to the theater and go to my app it right away pulls up my ticket before I go searching through it and I love it when I find promos to use to save more money on new movies or even get free stuff. As a regular movie goer this app is perfect and I can count on the app to get me through without major lines and I can enjoy my movie with less hassles along the way. Truly would recommend this app to everyone and the benefits are great. I also love the fact that I can still earn my points from rewards programs I am a part of in the process. Thank you Atom and keep up the great work!!! ❤️
Easy to navigate 4/5
Great app, easy to use, straight to the point.
The new scanning of gift cards feature doesn’t work 5/5
Don’t bother with concessions 3/5
Used this app for the first time at Regal in Bolingbrook. I purchased tickets & concessions. Tickets were great & Ill use that part of the app but don’t bother pre ordering your snacks. I stood in the “Atom” line and never got any help do I went in a regular line & waited longer than if I would have just ordered my food because they didn’t have the equipment at the concessions to scan my order. Pre order concessions is s joke. Pre order tickets was great.
Horrible App with Horrible Customer Service 1/5
Tried watching Incredibles 2 with friends and wasn’t aware of the theaters age policy going in. When we got to the theater, they wouldn’t let us in no matter what so I contacted Atom’s customer support to get a refund but they told me that we couldn’t get a refund because it wasn’t within the 30 minute time period before the movie starts for cancellation, which is ridiculous bc I was unaware of the theaters age policy until we got there and no one gets to a movie 30 minites before it starts. Tried explaining this to Atim’s customer support multiple times and every time they would say that they couldn’t help me because it was the theaters responsibility, but the theater says it’s Atom’s responsibility given that they were the people who sold the tickets. Classic case of refusal to claim responsibility. And while they Atom does have the age policy of theaters at the checkout, it’s hidden in a link that first-time customers won’t be aware of. If they truly want to make this a decent app then try publishing the theaters age policy on the checkout screen instead of hiding it behind some link which isn’t hard to do. All in all, the I’m never using Atom again. I thought it’d be easy to just get some tickets to go see a movie with friends but Atom has made this a ridiculous experience. Customer service was ATROCIOUS.
Awesome app! 5/5
I used the app for the first time yesterday and it went well. And, when they called my order I went up scanned my ticket and they handed my snacks that I ordered.
Best movie purchasing app 5/5
Best company ever. Will always choose them over fandango. They don't charge convenience fees too which I love which fandango charges.
Atom Has terrible Customer Service 1/5
By Never Using Atom Again
Atom has terrible customer service do not recommend this app to anyone. I accidentally purchased tickets for the wrong day and asked them if they could please refund the money for Me. First time anything like this has occurred and they told me there was nothing they could do. I did not attend the movie and they could not give me my money back.
love this app 5/5
a very useful app
Atom is an amazing app 5/5
This app is super easy to use and I love how it tells you the savings. It also registers any premium theater accounts and ALWAYS applies the discounts.
Give the option for the wheel in our settings so we can choose the one we like to use... 5/5
The old version was perfect with the wheel. And why would you change showing the price for the show? Now I don’t know what the show costs until I’m about to pay!! At least give us the option in the settings for the wheel please....Give the option for the wheel in our settings so we can choose the one we like to use...
Only shows for AMC (AZ) 3/5
The app interface is clean and user friendly. The biggest problem I have is that they only have ticket offers for AMC. It’s literally just pushing you to see movies thru them only, and I personally do not like AMC. They have a terrible *membership* perks which don’t compare to Harkins which is my go-to theater. So, until they can work it out with Harkins and such, I can’t give them a better review at the time. Fandango on the other hand, is amazing! I recommend it, it’s easy and you get the tickets straight to your Apple Wallet if you want and on your Apple Watch as well.
Maybe add military discounts like how you would buying in person, and use the military ID number to confirm eligibility.
Awesome and reliable app! 5/5
I love this app and I have no idea how I found it. I am just so glad I did. It’s really easy to navigate and you can cancel your tickets on here without having to sign in to a third party, bank accounts or email! Makes everything easy and offers a lot more than I expected.
Love it 5/5
This is one of the best apps I’ve ever had I love it it is fast and they let you cancel 30min before you showing
Easy to use and immediate confirmation love this app definitely replaced fandango
Best movie app ever
Miss the easy viewing of prices 3/5
One of the biggest reasons I used this app was for the real easy way to scan all the prices and compare. I hate having to click each showing to see the prices , I could just check fandango if I wanted to do that :/ I really loved this feature
Bring back the wheel interface 5/5
Love using atom but bring the wheel back. That’s what got me into atom was the wheel interface. Just keep scrolling around and around to look at the movies it was so simple and great.
stop asking me to upload my contacts 1/5
i liked the look and feel but deleted the app after few minutes because every time i want to book a ticket it asks me to upload my contact and there is no way to tell it to stop asking me... ridiculous sucksss
Better than Fandango and Flixster 5/5
So much better than Fandango and Flixster. I forget how I even came across this app, but I’m really glad I did. It has very friendly user interface. Sleek design. You can pre-order tickets in advance of the movie release. Even months ahead. You can choose your own seats, invite friends to come with you, and even buy their tickets in advance if you have to. Even cooler is that each of your friends get their own personal ticket delivered to their phone so they don’t have to wait on you to get in. Another snazzy recent feature is that you get to see a free movie every time you go see 4 movies. An equally cool feature is you get a free movie for every friend that buys their first ticket through atom. Another great feature I love about Atom is its ability to hold all of your rewards cards. You can put in your AMC stubs info, regal cinema, and so forth. When you go checkout at the particular theater, your rewards cards will be used so you earn points. The only downside I noticed, which I hope doesn’t happen again is the fact that the person at theater couldn’t see my tickets even though I had it right there.
Old UI was better 1/5
I liked the old UI with the wheel!!!! It was different from other apps. Something unique. Now you have become just an ordinary movie ticket app like thousand others. Bring back the wheel.
Can’t enter location 1/5
Entering zip or city doesn’t work. Can’t save , search or submit. This is useless
Awesome App 5/5
By Dino from Jersey
Easy to use and great interface!