Easy To Use 5/5
Autozone app is simple to use and straight forward !
Nice and easy
App good, next day and customer service horrible 1/5
By Rainbow bright 1234
My order had next day delivery. I got an email saying it was going to be a day late, not a big deal. But it never came. I called a week later to inquire and they said it shipped but had no tracking number. They couldn’t reprocess due to no inventory. I lost the 20% off I used for it. No way was i going to order it again, lose out on the 20% and give them my business. Horrible experience. I will never use autozone again. No communication. Poor customer service. Don’t waste your time.
Mr. Auto handyman 5/5
By Auto handyman
Website easy to use save time and discount rewards
App Quit working 5/5
I love AutoZone for all my auto needs. Unfortunately the app now gets stuck on the “AutoZone” loading page. Please fix!! Thanks!
Apps are supposed to make checks faster 2/5
This app takes forever great store and customer service
Update no improvement 1/5
Update- received an email asking for the details of my order so that they could *help* fix the issue but it’s now been a week well six days but close enough and NOTHING this company used to care it’s sad to see them sellout I was actually told on the phone with customer disservice that I could not speak to a supervisor or anyone in billing unless I purchased the same part for the 3rd!!! 3rd!! Time at 153$ for the part it is not exactly chump change well still waiting if they decide to reach out I’ll update
I ordered 4 parts at once three came in the mail when I called I was told there was a “billing problem” but they were all purchased together and they took the entirety of it out of my account so they told me to reorder which I did only to wait three days and the night before the part was supposed to come I received an email that my part was supposed to be delivered that my order was now canceled with no reason given however they took the money out for a second time and I have not even received a reimbursement for the first part 315$ and I cannot complete my work on my truck
Needs WD49 3/5
By Hoss Mac
The app tends to stick, hates the back tab and stalls before sending erroneous messages but then ends up finishing the job.
By bo bo. boo boo
Not too user friendly compared to other parts site
Easy app to navigate, very usefull
By Hustle Boy Leek
Dead battery 5/5
We were out of town and the battery died. I went to the AutoZone in Atlanta Texas. They had the battery I needed at a fair price. Everybody from the counter to the installer were very very nice and they had me back on the road in 20 minutes.AutoZone is the only one I buy parts from because I really love the people that work there. Thanks for being a great place to do business! Larry
App generates incomplete & poor information 1/5
By motel traveler
There is no “Bulb” listing under “Lighting.”
Was searching for “yellow front turn signal bulb” & ended up with a sole listing for a Zevo bulb which appears to be a rear bulb as it does not appear in the supplied photo to be lit have a yellow element.
A search under “bulbs” produces a listing of several “amber” bulbs bereft of application but does contain the manufacturer’s model number.
Additionally, when searching for “hood struts,” I get listings for both hood & trunk struts thus adding additional time to confirm the purchases’ application.
The site needs a major overhaul!!!
Shopping experience 5/5
Easy online shopping and real convenient for me
Veteran discount 3/5
Would like to be able to get my veteran discount on the application also
Very easy!!! 5/5
This app was easy to navigate. Found all items with ease.
Two thumbs up!!
$7 for shipping?? 1/5
By Jacob R O Lson
Great app, easy to use. But $7 for shipping. Ridiculous.
By transition mane
Good app. 3/5
By oh gfhol
Does everything you need but It doesn’t work with me VPN. Other then that works good. You should try it.
Great Service 5/5
I have shopped and bought many parts and tools for my cars and am satisfied by the high quality and great service at auto zone.
Convenient and reasonable 5/5
Really easy to find parts
The next day shipping is a lie 2/5
By sideways print man
I made two separate order coming from different places, and non came the next day, i called snd they told me in the next 2-3 business days they will send it. If it would have said that in the first place I would’ve gone to pick it up. Smh
Needs a Button o re-order my previous order 4/5
I have simple need, which is buying oil and oil filter every other month. Every time, I have to search and add products to cart again. It would be better to have a button to re-order
The app is really slow 4/5
It works well but processing through the screens takes forever.
Easy App to order parts 5/5
Very easy mobile app to order car parts & write reviews. I was able to utilize special deals for the month & redeem rewards simultaneously without any hassles.
Frustrating but eventually completed my purchase. 3/5
Website a little sketchy to navigate. After you place an item in your cart, make sure to look at the other available items on the pop up. Some of the items not shown on the page you looked up your item on will show up there.
Be very careful with the promotions that Autozone pushes. My Deal4May promo makes no sense when I’m blocks away from the store. I know I would spend more if I could physically go shop at the store and use the promo code there. Plus Autozone would not have to pay for shipping.
Need a new marketing department.
Great App 5/5
Smooth interface , website easy to navigate and find exactly what you want for your particular vehicle . Next day shipping and curbside pick up also a plus . Would highly recommend!
Wrong parts on mobile App 1/5
Mobile app does not always give you the correct part for a specific vehicle. Today it said my oil filter should be a STP5 when it is actually a STP3980. 95 Chevy K1500.
Also happened.last November on. A 2002 F150 brake pads.
Great Shopping Tool 5/5
This app helps me locate parts specifically for my car. To confirm compatibility there are real people just a phone call away; Not True at some other online sights. I even got a discount. Fantastic !!!
Mirrors the website but lacks a wish/shopping list 3/5
The app works pretty well but would benefit from a wish or shopping list and ability to save payment methods.
App is frozen on home screen 1/5
App is frozen on home screen, wont open
Splash screen 1/5
Stuck on splash screen. Deleted and reinstalled app but same issue. Web app works better.
Can’t select store 1/5
I’ve tried everything and it won’t let me select a store. Every part says “get local pricing” instead of a price because of this, and I can’t order anything.
Update to developer: I don’t need assistance and I don’t feel obligated to help. Sorry.
Smooth Process via app 5/5
The app have been smooth ever since using it to place orders.
App is terrible 1/5
There is nothing more aggravating than repeating myself. Biggest headache using the app as it has issues it won’t let me place my order saying my info is wrong I have updated and double checked it multiple times and I know I had the money ready but still it wouldn’t place. It’s way more complicated and irritating than it should be. I want fast east and simple not hard complicated and a complete waste of time.
Offer 4-Pay 5/5
It is such a life saver these days that AutoZone offers 4-Pay through PayPal. Car parts are not cheap and I need it now! I’ve never used PayPal but I signed up and everything is so legit! I will be using this a lot more often.
Very convenient 5/5
By Ez. K
I love Autozone application that is very convenient
Good sales & service 5/5
By reg pioneer
they understand your needs
Great service 5/5
By JR E39
By Kirk Alwine
Couple year back we got a point per dollar spent. Now you get a point only on $20 spent anything over just one point in one day. If you want get another point come back next day spend $20. Quit sponcering nascar give us the point Money Amen
Login Issues 2/5
While attempting to create a login, the app says my email address already has an account associated with it. When I try the Forget Password option and type in my email address, the app says no account exists with that email address. So I just continued as a guest.
Also, while entering my credit card information, the app screen keeps moving to the top and doesn’t allow me to actually see where I’m typing. I’m just blinding entering my 16 digits and hoping I’m typing correctly.
I respect AutoZone 5/5
I order from AutoZone pretty frequently
Fast and easy to buy 5/5
By 2017 Pathfinder
I like this app is the greatest
Very useful 5/5
Easy to navigate, secured payment and great reward system!
K&N filter for 2022 CRV…….seamless with a great price! 5/5
By OH CRV Airborne
Cheaper than Summit Racing!!!
Better then rock auto 5/5
This was much cheaper then rock auto and all have like time warranty’s. Ty