Avis - Car Rental

Avis - Car Rental

  • Category: Travel
  • Release Date:
  • Current Version: 13.9
  • Adult Rating: 4+
  • Developer: Avis Budget Group
  • Compatibility: Android
4.69425
4.69425
139,816 Ratings
$ 0

Avis - Car Rental App

Need to rent a car on the go? The Avis Car Rental app has you covered. Exclusive to the Avis app, Avis Preferred members gain access to all features as well as exchanging or upgrading your car upon arriving at the rental location, quickly returning your car, locking and unlocking your car and more real-time rental features. Find your nearest Avis Car Rental locations, hours of operation, addresses and phone numbers at any time. Avis Preferred members can also earn points by opting in upon check out. With the Avis app, you can make, modify or cancel reservations 24/7. Using the Avis app will also provide access to getting a receipt, viewing and reviewing past rentals and contacting Roadside Assistance for immediate help. By tapping the Install button or by downloading the Avis App published by Avis Rent A Car System LLC, you consent to the installation of the Avis App and to its future updates and upgrades. You can withdraw your consent at any time by uninstalling the app. To request assistance with the removal or disabling of the Avis App, please contact us. You acknowledge and understand and agree that the Avis App (including any updates or upgrades) may cause your device to automatically communicate with Avis’ servers to deliver the functionality described above and to record location-based information and usage metrics, (ii) affect app-related preferences or data stored in your device, and (iii) collect personal information as set out in our Privacy Notice at https://www.avis.com/privacy and in the Avis App Terms of Use at https://www.avis.com/mobiletou. The Avis App delivers push notifications. You may turn push notifications off in the “Preferences” tab. Contact us at: avis.com/mobilefeedback Or contact us at Avis Rent A Car System LLC Phone: 1-800-352-7900 Email: [email protected] Write: P.O. Box 699000 Tulsa, OK 74169-900

Avis - Car Rental app screenshots

Avis - Car Rental app reviews

  • Rental car Bliss 5/5

    By cityboimike
    II
  • Doesn’t work 1/5

    By Vvrfdsftgwdg5633(6
    You can’t return a car via the app
  • Full tank of gas but dirty 3/5

    By Mrs.RollRide
    Waited 15 in line for them to give me a dirty car.
  • Easy peasy 5/5

    By Stonycold
    The app experience was great. I was able to easily review and modify my rental. No phone call or use of my computer needed. Cool app
  • Great Service 5/5

    By Traveler_2020$
    Oscar was very professional and efficient
  • Poor service / app 1/5

    By Chpstr89
    Avis is by far the worst rental car company we use. Nothing they do is as advertised! Awful
  • Smooth 5/5

    By Morticia911
    Every transaction we have had with Avis has been very smooth. Vehicles always great!
  • Frustrating! 1/5

    By Poppasweets
    There seem to be issues with the App. Not able to easily login, access past rentals, etc.. I have to log into my web browser to do these things. App is fine for rental pickup at some locations, but not a good tool for account management.
  • Manager at Hyatt of lisle 5/5

    By scout bwca trip
    Jose is great! What a great representative for Avis
  • Always Good 5/5

    By Iggy05
    I’ve been a preferred member for a while and I’ve only had issues once or twice. Favorite place to rent a vehicle.
  • Mr George Nalley 1/5

    By duhanl
    Terrible app. Preferred member and no information as to where my car is. Airport board is down.
  • Bad service 😡 1/5

    By Lavita17
    101 west Fayette Avis do not have good service I asked for a different vehicle and I was told No we don’t have anymore cars I seen a lot of cars at this location.. the car I have is dirty dog hair everywhere stinks I had to get disinfect wipes to clean it a little car 🤢🤮I will not be renting from them anymore.. I didn’t want to give any stars but in order to wright this for reasons I had to give a start 🤔
  • Rental 4/5

    By Chading Stat
    Car had scratches on the trunk release and the center of the hood and did have a cigarette smell inside. Pick up was easy and car was ready.
  • Don’t use this app I am being overcharged 1/5

    By Aheidarian
    I made a mistake and used this app. My reservation was for premium. When I chose the car an SUV showed up as included. Now they are charging me for an upgrade!!! Never use it again
  • Terrible cars at this location 1/5

    By Saved J.O.Y
    This is the 2nd time I’ve rented a car from AVIS & EVERY car I’ve ever gotten has been run down. Today I picked up a car & rep said there wasn’t any damages to it. After getting into the car, not only did it have chips on the bumper but the drivers seat seems broken (I went back into the location to info rep. & he said there weren’t any more cars. The car is suppose to be an upgrade and it rides HARD like there’s a problem with the tires, it pulls to 1 side as if it needs an alignment, it rumbles & accelerates hard as if there is a problem with the transmission. I had to wait over 45 min. for the rep because he was cleaning cars. Waiting caused need to be late for some very important meetings. Therefore, I had no choice but to leave in this broken down car. The last car I rented was a nice full size car with lots of upgrades ( unlike this one) but, it was obvious someone had smoked in it. I drove it out of town by myself at night and I wasn’t sure the car would make it. When I got to Atlanta I had to switch the car out & it wasn’t any better. This will be the last time I will rent a car from AVIS until they begin to get newer & better fleets of cars.
  • Buggy and slow 1/5

    By A1zaitoun
    The keyboard often won’t show up when you need to input information. The confirmation email hasn’t shown up more than 15 mins later, with multiple resend requests (it’s the correct email)
  • Can’t give a zero 1/5

    By hell no avis
    Customer should be able to extend rental without one speaking to a rep. The 800 number Takes a long time to get a rep. And the location right now usually under staff so when calling to extend they so quick to get u off the phone to help the money standing in front of them.
  • Avis app 5/5

    By dre4/09
    100 percent convenient. Easy to pick, pick out, and return vehicle without waiting in line. I rate this app 10 stars if there’s such ammout stars
  • Great App, great company 5/5

    By BCDDDDD
    Keeps getting better! Join the club, get your corporate discount code, put your preferences in, and go!
  • Customer service 5/5

    By mybryka
    Manager Joaquin at Mia location very helpful as well as Johnny counter help
  • Happy happy 5/5

    By Core James
    I
  • Horribleness 1/5

    By Pam0169
    The app never lets you return a car. Can’t book reward reservation with points on it. Pretty much useless...
  • Rented a Jaguar, Got an Escalade 1/5

    By Tbyte111000
    It used to be that when you reserved a car on the app, you would get the car you reserved. Now you rent a car, and one gets a random car that is similar but not what you wanted. I was looking forward to driving a Jaguar. Why do you lie Avis to your preferred customers????
  • Horrible. I can’t even find an Avis location. 1/5

    By Scotts Place
    Bug bug bug. Horrible. I can’t even find an Avis location with the App, So I can’t even make a reservation!
  • Higher prices 1/5

    By Andy01564
    This app offers prices up to two times higher then AVIS website. Why bothering creating such a useless app?
  • Love Avis 5/5

    By Sarah Michigan
    Have always had excellent service with Avis as well as very friendly staff
  • Terrible 1/5

    By Crystal Dimock
    Have 3 holds on my account Called customer service and they said the holds would be released in 24hr What they didn’t tell me, Is that it would take an additional 3 business days until I get my money back Now I’m half way across the country with a negative amount in my bank. Thanks Avis.
  • App doesn’t work 1/5

    By jst19671959
    This is the second tome in a month my selected car as not been ready and the app didn’t work. When I call the assistance number provided in the app I was sent to a reservation person who couldn’t help and disconnected me. Currently I have been in line for 30 minutes with about 10 other people in the Phoenix heat.
  • App doesn’t have all features 3/5

    By yurself
    I like the app, but it doesn’t let me unlock/lock, flash, or find my car on the app like it’s display. The app is always being updated, so it doesn’t work half the time. customer service is either rude or foreigners act like they don’t understand what you saying to them.
  • Disaster 1/5

    By GM disaster
    I am adding a day and to change the return from JFK to LGA they wanted to charge me an extra $200 for a “one way rental”. It’s the same city! I called and they wanted to charge me more! Then they offered a partial refund of the excess in 5-7 days. 25 years as a preferred member but I’m done with Avis for good after this rental. Disaster!
  • Redeeming points 2/5

    By obt. jffj
    Hello, I have found it difficult to apply my membership points to my rental. Please design the App so this is easier. I’d like to be loyal but will go elsewhere if I am unable to redeem my points. Thank you!
  • Pick a car...I’m sorry, this service isn’t working now 1/5

    By LucJacobs
    This is the second time it wouldn’t let me select a car and I ended up waiting in line for an hour, It’s either the app...or DFW not knowing how to upload cars for the app. Either way, time to start finding another rental program
  • Best Customer service so far thank you 5/5

    By jonate38
    Huh
  • Above and beyond is the standard here 5/5

    By The "1K"
    The Avis location in New Port Richey, FL is like no other location I’ve been to anywhere else in the country. The owner and staff here are always so courteous and knowledgeable. Most important they are honest with you! Most rental locations answer around the questions you ask. These guys give you the truth and options! Most important they go above and beyond the call of duty to make sure you are a satisfied customer. Keep doing what you’re doing Jose!!!
  • Dirty car 1/5

    By Phelan, Bob
    This place staff are horrible
  • A little pricey on extending 4/5

    By $Akh
    Rented for $50 a day Way over that price when I extended
  • Avis app does not update rentals online 2/5

    By zsebaby
    I have been renting a car from avis over 5 wks straight! There’s no updates on this site plus I’m not receiving my discounts through my amazon membership which is linked to avis online app. They even called for me to return a rental which I had extended for another week through this site. I called customer service they couldn’t find any information on my extension that I made online, so I brought the car back and had to rent another one. Now this issue with my “supposed discount through Amazon” no one seems to know how that works! But yet my Amazon benefits is linked to Avis’s online app which you would think it would automatically come up? Hmmm! I guess that’s not the case... Now I’m looking for my current rental information online which, is not there! None of my car rental information is there except for the very first initial time I rented a car back in May 2020. With today’s technology anything that’s done through computerization should be accessible through their online Avis app and it’s not. Too much confusion, because I had been on the phone with customer service over an hour explaining the situation to no avail and you can hardly understand what they’re saying. Idk, if it wasn’t necessary for me to rent a car at this time, I don’t think I’d want to go through this again. Avis, get it together, I mean “EVERYTHING!”... Good company, reasonably rates but all the representatives should be on the same page and not guessing. Middle of the road...
  • Not able to choose a car 1/5

    By Ndavis37
    I’m a preferred member where I’m my name was supposed to be on the board to pick up my car. When I went to choose my car, no cars were available. Not only that we have 50 people in line bc Avis is taking budgets customers. Biggest BS Ever. I’ve been in line for 2 hrs now. Changing rental agencies after this trip.
  • XM Radio & E-Toll Don’t Work 1/5

    By VJBRANT
    I picked up the car and was instructed to give the XM Sirius radio 30 minutes to reboot. I gave it one hour and got on the road. Came to my first toll booth and found out that E-Toll did not work and the XM Sirius radio still didn’t work. Contacted customer service and they reset the radio only for it not to work again. Tried to call customer service again I could not get through and finally gave up. Very disappointed in Avis!
  • Customer 5/5

    By xxchloe_loqekwy
    Ella at the counter in Jxn I’tnal airport is a great rep for Avis
  • Can’t extend res in APP 3/5

    By hauttedoggei
    App is okay but could be significantly better on the more important things. Working with and adjusting current reservation is very difficult, not clear, and often can’t make the changes needed. Can’t do their phone support either...b/c it’s terrible (not counter, the people at the counters are consistently good). Avis, if you are going to go cheap on phone support, okay...but at least spend 2more nickels to ensure that app can do all those things...ask SWA how it’s done if you can’t figure out yourself
  • Dirty Car really dirty whatever in car allergic reaction 1/5

    By Colelyschen
    Did pi
  • Review 5/5

    By weekly Uber Renter
    I’ll ask his name on my next visit, but there’s one agent who provides excellent service, and goes above and beyond when I’m fortunate enough to get him for my weekly rental.
  • Amazing Service 5/5

    By Lauragluvya03
    Only place I go or refer others to for a rental. Best customer service in Springfield!!
  • Great for pickups, terrible for reservations 2/5

    By mrlan888
    I have used the Avis app to pick up cars at the airport and it works fine. But try to make a reservation ... disaster. It won’t even let you search for nearest pickup points, you have to enter an address then search on a map manually. Lots of failed searches owing to office hours; why not tell me that up front?
  • App not functioning 1/5

    By appkaput
    App not working! Won’t allow login.
  • Extending an existing rental by an additional week: 1/5

    By bwolford
    Tried and found it could not be done on the mobile app; Tried and could not achieve any results on the Website; Long, long phone wait times before connecting by phone; Call center agent could not help me. Hertz, you’re not perfect but here I come!
  • Excellent Customer Service! 5/5

    By Dee1914
    Excellent Customer Service!
  • Very satisfied customer! 5/5

    By quiet storm 87
    Great customer service! Fast and efficient with reliable vehicles!!!

Avis - Car Rental app comments


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