I love this app because I’m able to sort for audiobooks and there are over 2000 available. I use it everyday! Thank you.
Great app- navigation confusing. 4/5
By Candy Boobs
Love the functionality, but needs better UI. It’s pretty hard to navigate and can be confusing at times.
For example- you can slide to return a book, but also to browse related topics. I’ve also had trouble searching for book titles, and have to find it through the author. It could use a little re-working.
It’s been really convenient to get audiobooks this way, and I use it frequently. Definitely would recommend.
Axis 360 5/5
I love axis 360! I love the books and the animations for the turning of the pages is so cool. I am reading Red Queen currently and I cannot put it down. :)
Better than nothing 3/5
By D theimer
I love listening to stories as I drive, but it's frustrating when the story suddenly stops and it has to connect to the internet again before it will resume. The stories need to be downloaded onto my iPhone so they will work anywhere and anytime- that's not happening with this app. Generally, I use very little data per month and since using Axis 360 my usage has significantly jumped upwards. I use another app, Overdrive, that does download and plays whenever I need it to. I hope this glitch gets fixed because the book selection seems better through Axis 360. I do Love that is free!
Moving to this app stinks 2/5
Our library switched the juvenile/YA content from overdrive/Libby to Axis 360 recently. This app, in my opinion, must be in the earlier stages of development because it is no where close to being able to compete with Libby in terms of design and features. It takes more clicks to do the same tasks, the buttons are less obvious/user friendly (read: less kid friendly), the downloads are buggy, the app gets overwhelmed and crashes, and the features are FAR less robust. For example, we read across several devices - Libby syncs position between devices and axis does not. And when you click the icon to find the chapter you were on, it often kicks you to weird places in the list. Also, the options to switch the reading experience, for example between day and night options (white vs black background) are grayed out - why?? Also, in Libby there are more hold options - there are several options to suspend holds for various lengths of time. While the hold is suspended, you continue to move up in line, but when you get to first place, people can go in front of you if you aren’t ready yet. This is especially helpful when several books all come in at the same time and you can’t get to it all in the checkout time period. You can also tag/star/favorite/thumbs up and down the books in Libby. You can also customize the length of time a book is checked out to you. Also, I don’t know if the content is not fully loaded to the service yet because it is new, but the selection of books is much less on axis than on Libby. There are many books that I read previously that are not on this app. Additionally, my kids and I are avid readers and we all use the same profile because I manage their content. When we first started using axis a little bit ago, there weren’t any restrictions on number of checkouts. Suddenly, the majority of our books were marked expired and then we weren’t able to have more than five at a time. We are three avid readers - five is simply not enough. And there is no way in the app to modify this. Moreover, when I went searching for a contact us feature to ask about this, there was absolutely no way to contact the company. I even went onto the App Store to look for a way. I’m not usually one to blast a review online but there was no private way to contact them.
This is all without even going into the visual design of the app, which is far less clean, less intuitive than Libby. It is dark and ugly, has terrible looking branding, the fonts are clumsily thick, the buttons to go to different menu options are much harder for the kids to identify, and depending on where you tap the book icon on the “my stuff” page, you are taken to different places without it being apparent that there is a distinction of button. Even the keyboard function looks several generations-of-iPhone-updates old, thicker and darker letters. Also, we frequently do ebooks on the iPhone and visually it is terrible to navigate as opposed to the iPad. A more simplistic and elegant design (such as Libby) makes the size of screen irrelevant. And on the home page when you open the app, why do I always see the exact same Beverly Lewis cowboy romance novel suggested?? None of our checkouts would suggest that this is a book we would be interested in. Suggested material should either be based on checkout history or else be based on a relevant theme (black history month, women’s history month, etc) like it is on overdrive. At least those suggestions, while outside our normal path, make sense. Overall, we feel like moving from Libby/Overdrive to Axis 360 has been a huge step down in quality. The app developers would do well to take a page from Libby’s book. I gave it 2 stars because it actually does check out books to you. So that’s something.
(PS. When I was given a spontaneously appearing feedback window in the app, I typed this out and clicked to submit...and got a failure to send message. I rest my case.)
Rights Management Error 2/5
By Furious Buttons
The app is mostly good but I’m constantly frustrated by receiving a rights management error, which tells me that the books is past its due date, when I renew a checkout. The only workaround I found was to re-download the app each time. Incredibly frustrating.
This app is awful. I tried looking for my school but I didn’t find it. It’s limited options of schools and laggy controls make it not worth the space on your device.
Should have time left in audiobook 2/5
There should be an indication of how much time is left in the audiobook. Also the back button should take you to the beginning of the current track instead of the beginning of the previous track. Finally, why does it spin and ask me to wait to start playing for a book I downloaded for offline listening?
Basic OK; help needs help 4/5
Reading a book in the app works very well. However, trying to figure out how to do something complicated (say, renew) requires dealing with the rather shambolic help system. I hope this gets better in later releases.
Works fine. 4/5
Good library book reader.
Works great! 5/5
I’ve always experienced fine downloading and playback of audiobooks, and it speedily downloads ebooks. I’m pleased with its service.
Good when it works 1/5
By Freeze me
Seriously inconsistent and full of bugs. I’ve been using this app for years (my library uses it so not my choice) and it seems it will only work reasonably well for a few months before issues pop up. I’ve had to delete and reinstall multiple times, each time for a different reason and only after verifying the app is up-to-date. This app could be great, but it’s not. I can only hope my library will eventually ditch it for something that doesn’t operate with the same consistency as weather in the Spring.
Still Garbage 1/5
By Flt. Boggles
To continue reading downloaded book, still states that internet connection is required. WHY! Even to browse for book, no internet connection message, there is a connection. Total crap!
Connects to my library 4/5
Great app to listen to audio books :)
Has too many issues 3/5
When it works it’s great but too many hiccups to give it a better rating. App shuts down, doesn’t always return to the same place you were at when you log back in. Freezes etc...
Most recently and most frustrating is having audio books on hold. I took the time to place a hold on a book at least a month before it was released so I was number 1 on the list. Then the book gets release and for some reason I’m knocked down to number 2 on the list(and no I didn’t get any notice/email saying it was available that I missed). Now it’s showing I’m number 3 on the list. How are others jumping ahead of me in the hold line? I ask because there is no help or contact information. Very frustrating
If you have a library card, GET THIS APP! 5/5
If you have a library card, GET THIS APP!
Just have WiFi for the inicial download of the book. My library also offers audio books that this app supports!
April Update 😔 2/5
Ever since the last update my axis 360 app displays a message that there is no internet connectivity. It gives me two options “ok” and “retry” ok simply ignores the problem and retry just keeps bringing the error message back up. Please fix this, I have a lot of reading to do!!
Internet Connection Error 2/5
It was great when I downloaded it, but since the new iOS update, I keep getting a constant internet connection error pop-up that won’t go away.
Won’t stop asking for internet connection even though it has one. 1/5
It was working fine a few days ago, and then it keeps telling me it needs an internet connection to do anything, even though it has one. I tried everything. Turning the phone off. Restarting. Turning off the internet or WiFi and turning it back on. I even deleted the app and reinstalled and it won’t stop telling me that it needs and internet connection. Please fix this.
Latest version not working with iOS 11.3 1/5
Overall, I’ve enjoyed the app for some time now. But it stopped working and I’m not sure it the problem is associated with the new version of IOS (11.3) that just rolled out or if it is with the app. Th app keeps saying that I don’t have an internet connection, when In fact I do. Other apps are working without problem using either WiFi or Cellular. I’ve tried both (in addition to resetting network connections) and the problem did not resolve. Posting here, because there isn’t an obvious “contact us” address on either the app or web site. Hoping they see this and are able to address.
And still not right 1/5
I cannot say enough that Axis 360 has been a bad experience.
Every other book reader app I have ever used works better. Overdrive worked better for my library.
I updated my review this morning, but now the app will not connect to the Internet.
Every time I open it, it tells me that I cannot access anything except previously downloaded books. The only good thing I can say about that is that the previously downloaded audiobook seems to be working better than it had before. However, I cannot get to my library to search or download other material. It seems that some things were fixed but other things are significantly wrong. My Internet is working well, My preferences allow for downloading over data, and the only thing I have not done Is delete and reload the app.
I’ve not checked out an ebook since the update. Looking forward to seeing if it saves location properly
I’ll be happy to update again Once things are improved.
Won’t work 1/5
Since the new Apple update this app will not work. Keeps saying I’m not connected to the internet! Please fix!
Works great 5/5
By Stuart gal
I think this is such an easy app to use. Saves my bookmark. Opens quickly.
Great App 4/5
I like Axis 360. It’s easier to use than Overdrive. Wish that it would sync across devices (iPad and iPhone). That’s the reason for 4 stars instead of 5. After updating iPhone to iOS 11.3, I’m getting error messages that indicate Axis can’t connect to internet even though I’m on WiFi or LTE. Not sure why it glitches, but this doesn’t affect playback of audiobooks and I can checkout and return audiobooks with no problems. Great app!
This is by far the worst app I’ve ever dealt with. My library really needs to go back to OverDrive. For the last week I’ve had “internet connection error” and it won’t load even when I’m connected to WiFi or using my data. Nothing but issues since they made the switch and I hate this app
Terrible App 1/5
This is bad. It worked relatively well until a few days ago, but with some glitches. Now I can't even access the app. On two separate iPads we get error messages thar say "No internet access" when we do in fact have Internet access. Also we get a message that says "cannot connect to server". Our library uses this app. Fix It.
No response to problematic app 1/5
By Calliope Curls
I have sent 3 reports about problems over the past three weeks without one response from the app company. Previously, my library responded confirming there were problems, but 360 Did not at that time nor in response to problems resulting from this recent app update. I agree with other reviewers there are multiple problems with this app: phone connected to internet but app says to I need to connect to the Internet-repeatedly, no list of books already listened too, each time returning to app to listen and having to wait because the audiobook has to reload (which was already done), and not the same books available as there was on the previous app my library had and it was reported that they had to transfer all of the books over.
App isn’t working 1/5
Since the new update it keeps saying not connected to the internet. Very frustrating please fix ASAP!!! I’ve been wait for a new update I cannot read anything keeps saying not internet connection. This is ridiculous
Great response time 4/5
While there was a problem introduced in a recent release that prevented internet access by the app, the problem was resolved within a day in the latest release (3.7.3A)! Nicely done! Great response to the issue.
Terribly Unreliable 1/5
I have never had an app not work more frequently than Axis 360. I try to open the app and it usually takes multiple attempts to launch. Yesterday they had an update to fix bugs and now it is completely non functional.
Update issues 3/5
By Dr. SLR
The app on my phone and iPad updated last night, and now they refuse to connect to the internet, either WiFi or data. I’ve deleted and reinstalled and the problem persists. Prior to this update and glitch, though, the app worked well and was my go to ereader.
Update awful 1/5
My app won’t work since the new update. It tells me there’s no internet when there is.
Internet access 2/5
Your update has caused another issue. Screen says I’m not connected to the internet but I am. So now I cannot use my phone. I’m the app is ok with my iPad and laptop but not my phone.
April update disastrous 1/5
I’m forced to use this app in order to borrow ebooks from my local library. It is inferior to the Kindle app in all respects and drains my iPad battery. The latest April update is a disaster. The app puts up a window saying there’s no internet connection when that’s not the case. After finally retrying a dozen times the app finally opened. I tried to return the book after finishing and that didn’t work either. This app is worse than useless.
Latest Update Doesn’t Work 1/5
Just updated the App to the latest version. Every time I try to use the App I receive a message that I am not connected to the Internet. My WiFi is working and I am definitely connected to the Internet. I’ve tried various fixes including deleting and reinstalling the App to no avail. After these attempts to solve the problem It appears that this is a bug in the new version. Please rectify this problem ASAP. Thanks.
What Happened? 1/5
This is the worst app. Doesn’t work on my ipad. Keeps telling me I am not connected to internet. Won’t open books. Not longer able to read offline. Wish I hadn’t updated. Totally worthless.
Clunky crap. 1/5
So many bugs I’m not even going to list them but right now I can’t even get to my books because I get a message saying “No Internet, Retry” and my Internet is just fine. Tried deleting and reinstalling. Frustrating.
Bad update 1/5
App was working perfectly until the last update this past week. Now the app keeps saying I’m not connected to the internet and I can’t access anything. Please undo the last update! It broke the app...
Version 3.7 has issues 3/5
By Bird lover 57
This have been a good reader, but internet connectivity issue and lack of tech support on the website reduce its utility. The internet issue is that app claims there is no internet despite clear evidence with other apps in the iPad to the contrary. Offering zero support on the Axis 360 site (more a combination of feature descriptions and Microsoftian self-evident definitions) does not meet the most basic expectation.
No support!! 1/5
I can't get the app to work since the update. I've liked for email support, or any contact info, and can find NONE. Every other library app I have used has support help.
Problems Since Update 1/5
Since the latest update the app displays the error message “Internet not available” even though my phone and other apps clearly have internet access. It has also repeatedly lost my place in the book I am reading. I hope these bugs are corrected soon.
The worst update yet! 1/5
I updated my app and now it doesn’t sync up with the WiFi. Doesn’t even connect with WiFi now. Please fix this I used to love this app!
Won’t work 1/5
It won’t let me even search for my library. Keeps saying I don’t have an internet connection when I have both my data plan and am on WiFi.
Interfaces with my home library perfectly. 'enjoying the freedom of checking out and reading a book during off hours while on business travel. I highly recommend this app.
Way convenient 5/5
By Knox Hard
I do like the fact that I can not go to the library
Can’t even use it 1/5
The app is saying I’m not connect to the internet on any of my devices I can’t even use it!! I have checked out library books on it and I can’t read any of them or anything
It is free 4/5
By y u gotta be like dat
Like anything that’s free this is not so bad. It does have trouble connecting to car Bluetooth and saving the last spot you were at, you have to pause it or bookmark your spot before you turn your car off. Other than that no problems. Sometimes it just stops, then you have to go back and find your spot.
Need better tech support 4/5
Overall I get along with this app. But with the latest update the app won't connect on any device...with any internet connection...and there is no option anywhere for support. I deleted, reloaded but without the connection I can't progress to even log back in. I'm hopeful someone is reading this and will address this problem.
Just crap 1/5
Does load. Buggy. Can’t believe a library wouldn’t do due diligence and choose a better product to support patrons.
April 10th update broke app 1/5
Each time the app is launched it reports that it doesn't have internet access. However my phone is connected to the internet and all my other apps work.
This is on an iPhone 6s running the final version of iOS 10.