It let's me add to cart but app will never let me review cart or place order. Been like this for a year
Most frustrating app EVER 1/5
Simply does not work. Do not waste your time entering your order only to get to a blank screen. Just call.
By Bolts fan 07
Can’t place an order. You get everything entered and then you can’t place the order. Just use the web site.
Horrible app even after “Bug Fixes” 1/5
Spend a lot of time placing my order just for my order to never get generated. All I get is a blank white screen. I’ve had this same problem with this app for well over a year. Such a headache and hassle. And don’t get me started on the horrible customer service when your call in. Try wingStop instead smh.
Call, don’t use this app 1/5
I’ve now encountered my THIRD order, where the app doesn’t actually check out and place my order.
You had one job, developers....
Do you know how frustrating it is, to have a bunch of people waiting for an order, I have to make a couple of stops at other places, only to be told my order isn’t in the system?
It took three times, but I think I’ve learned my lesson.
This app is not dependable.
By Beer and cocktails
App freezes then you have to call the order in
B DUBS IS MY LIFE GET THE APP GET THIS FOOD ITS SO BOMB K BYE
App does not Let you check out 1/5
Same as all the others. I can fill my cart and review my order. When I click on check out the button does nothing. App just sits there I can click check out button 50 times and the app does nothing. Pathetic. Just like other reviewers said BWW will not respond to any request for help. I have used their feedback method, Facebook, and twitter and I get nothing. I even called Corp directly and got the voicemail for customer care. Left more than one message for them about this app and a horrible in store experience I had. NEVER heard back. BWW is on the road to bankruptcy.
STUCK AT REVIEW ORDER SCREEN 1/5
This app is trash. It gets stuck at review order everytime. EVERY SINGLE TIME. FIX IT.
B-Dubs app 1/5
By TN Harley Girl
I can choose what I want to order
When review order pops up only a blank screen. Waste of my time trying to use app.
By Jayme Lyon
The app won’t let you sign into your B Dubs account. Very inconvenient when your trying to accumulate points for free food and stuff. Other than that. Jammin’ Jalapeño is the best dipping sauce by far! 🔥💯🔥💯🔥💯🔥💯🔥💯🔥💯🔥💯🙃
Doesn’t actually work 1/5
Every time I enter the order and get to the ‘Review Order’ screen it just gives me a blank white screen and that’s all I can do. I’ve tried multiple times, it does it every time.
Review Order Failed AGAIN 1/5
By Derby Fan 2013
I am so tired of this app not working, timing out, and taking forever. It gives me a blank screen after I fill my cart and select Review This Order. I give up. I hate this app and won’t order from this restaurant because of this next time. I’m telling my kids we will do carry out where the app works. See and learn from Dominos, Subway and Doc Greens.
Doesn’t work 1/5
I’ve tried to order off of this app so many times and each time it gets stuck on the review order page.
Not worth your time! 1/5
By Bus Family
Not sure what bugs they are fixing? Since I have never been able to purchase food on this app!! Online yes, but this app NO.
Blank Screen at Checkout 1/5
Every time we try to order this happens.
Unable to complete orders 1/5
This app appears to have been abandoned. I’m able to create an order, but I’m unable to complete place it. So, not very useful.
Does not place order 2/5
I love the overall app. It makes the menu easy to access and in theory it should be a perfect way to not have to call an order in... but that isn’t the case. It allows me to put everything in my cart but never actually places the order.
Review order failure 1/5
I have tried to use the app at least 3 times, on separate phones and it always fails at review order. It’s annoying and a waste of my time to go through trying to order on the app and then turning around and calling to place the order
Review order screen never loads 1/5
By Wally West 87
You will go through the entire selection process and when you are prompted to review order, the screen will remain blank. You never get to compete or submit order.
Useless for ordering 1/5
App continues to display an empty page for order preview so you can’t place your order. Been like this for months!!!
Doesn’t work - Don’t waste a download 1/5
Can view menu and place items in cart, but cannot checkout and complete purchase. App errors out as soon as you press “Checkout”. App is only good for viewing the menu.
This app is a joke. 1/5
By 💎 Adonis 💎
It doesn’t work, won’t let you place any order.
Doesn’t work 1/5
The app never works. You fill out everything just to add your info and then it loads forever and fails. Never had it work, tried it on multiple devices. Inconceivable how a company this large can’t make a functioning app.
This app doesn’t work 1/5
Don’t even bother. The app doesn’t allow you to submit an order. Just call the restaurant.
Worst app 1/5
Everything superchicken said is my experience as well. The app interface is great, until you want to check out. Then it becomes an infuriating mess! It’s almost enough to make me stop eating here. This has been going on for years. I never write app reviews, but this situation has been a nightmare for too long. Ordering from the website produces the same problem most of the time.
FIX THE STUPID APP!
Why even have this app? 1/5
This app NEVER works. Fails at checkout every single time and will not connect to the server. Every update has failed to fix this. I still don’t understand why BWW needs 2 different apps for ordering and rewards either. Makes zero sense. Please fix this joke.
Cold at times 3/5
Good food but needs to be hotter.
FIX THE CHECKOUT PROCESS!!! 1/5
BWW has lost many orders to Mission BBQ and Quaker Steak and Lube because they CAN’T GET THEIR APP TO WORK!!! NOBODY CAN CHECKOUT!!!! The “Review Your Order” screen is blank!!!! FIX IT OR JUST TAKE IT OFF!!
Love the service! 5/5
By Super Buttley!
Love the staff! Always helpful even when busy and that’s always
Love you guys!!
I have NEVER been able to get past the checkout screen. It goes to “Review Order” and stays as a white screen. Not sure what the point of a checkout feature is, if it doesn’t work.
The most useless app available! 1/5
This app is a complete joke. Not only is it rife with bad UX/UI (after inputting “special request,” you have to tap outside of the keyboard in order to pull up the “Done” button) but it hasn’t been usable in numerous months.
I’ve uninstalled and re-downloaded the app. I’ve updated with every update. I’ve gotten a brand new phone. I’ve switched carriers. The problem isn’t on my end. It’s Buffalo Wild Wings app devs and BWW mismanagement for not getting this problem squared away eons ago.
This is the only app review I’ve left in 11 years, it’s THAT bad of an app.
Works great 4/5
Like the app. It’s convenient to use.
Works sometimes, not all the time 1/5
It’s fine when it works but get ready to stare at a blank “review order” screen at random and for unknown amounts of time
My favorite 5/5
By Zhou qianshen
Tuesday 1/2 off is the best!
App does not work 1/5
Get to the checkout menu nothing comes up. It has been this way for over a year now.
Doesn’t Recognize Login 1/5
Can’t login, when I try to the app says it can’t connect to the server. If I use my login for pickup, it won’t let me. To pickup, I have to use a different information (e.g. different email address).
Would be 5 stars if I could login or at least 3 if I can set pickup with my proper information.
Ordering NEVER works 1/5
By Detroit Slot Girl
3 attempts at ordering through the App, 2 pending transactions on my bank account, but the order never went through. I don’t know why I wasted my time. At face value this is actually one of the best online food ordering apps.....when it works, which is never!!
App does not work 1/5
The app used to work, now when you go to check out it won’t let you. Very disappointing!
The App Has One Job... 1/5
And it can’t do it. Checkout never loads. Completely useless
How does this app have 4 stars? 1/5
By Murse Dad
Has anybody ever tried ordering using this app? You can’t get past the checkout screen. And MANY reviews show the same thing. A review on the main screen shows this has been happening since July 2018. How a company can get away with something so ridiculous is beyond me. BWW, pull it out and fix the dang app!
Unable to order 1/5
Every time I try to order and get to the confirm page there is nothing there. The app used to be useful, but I haven’t been able to order from it in a long time. 👎👎
Ordering certain items freezes the app 1/5
When you try to place an order for certain items, the app will freeze and you will not be able to complete the order so then you wind up either calling to order or like me today, ordering food from somewhere else.
App still broke 1/5
It’s now November 2018 and the app is still broken when it comes to ordering. All the way to the place order button is good, then blank screen or no response to clicking the order button. Sad that it’s not fixed yet.
You think they don’t know or don’t care that the app clearly does not work?
Fix It! 1/5
Please fix your app so orders can be placed with it. Spent 30 minutes trying to troubleshoot why I wasn’t able to hit “place order.” Now I’m going to WingStop.
Can’t place order 1/5
Great app except for one HUGE flaw. You can NOT actually place an order. When you get everything loaded up in your cart and go to review the order it just stays on a blank screen indefinitely. Many other reviewers have said the same thing. Seems like it used to work at some point and they broke the app and haven’t fixed it for months.
Cannot place order 1/5
By Amanda Dimond
This app is nothing but frustrating. You go through the entire process of finding what you want and adding it to your cart only to find that you can’t place your order. ‘An error has occurred’ happens every time you click continue and you’ll end up calling in your order.
Don’t waste your time with this app, better just to find the closest location on maps and call in your order.