Poor UX 1/5
By emabini
- no options for portrait view (vs landscape)
- difficult onboarding for live-streaming. users should be able to live stream instantly, not figure out how to add another app just to live stream. this is not user friendly.
- not enough mobile app functions when live streaming
- can’t find video mirroring option.
Videl 3/5
By Jumpman jimmy
Can you fix the video lagging and quality pleaaaase other then that great app
Bugs 3/5
By I review da good ones
it’s pretty decent i don’t NEED this app but it’s nice to talk to others and bond over stuff. But there's a ton of bugs
Pretty confusing 3/5
By 100¢
I would rather use groupMe. It isnt layed out very well making it not very easy to use
Hard to rewatch video 3/5
By emiliiko
Really annoying if you need to rewatch a video and make frequent stops and rewinds. So annoying that I came here to leave a review
Band 5/5
By mook mokk
Great
Too much buffering 1/5
By BKathrynC
I’m in a band for one of my acting classes because we had to move to online classes and I can’t even watch a 1 minutes video from my teacher on what to do with it buffering every 2 seconds
Stalling 3/5
By lilylilyloo
For some reason when live streaming, this app stalls and freezes. At times it streams without issues. We have upgraded to super fast speed internet and stream on other apps with no problem. Not sure what the issue is.
👍Good 👍 4/5
By Potatoooo💩🥔💩🥔
I’m a pre teen who uses this app a lot. I use this to keep track of my work for my competitive dance team. I wish it would be a little easier to use though. Seeing the Shouts and comments are hard to do. ( I have an iPhone XR)
I love it 5/5
By GiannaFisher
I love band and I just got it
Unpolished 2/5
By E-werd
Basic functions work, but that’s about it. Notifications are all or nothing. Either you get every reaction and comment or you get no notifications. Videos continue to play if you change the tab, with sound. Settings shows a notification because I won’t link with Google or Facebook.
these would make the app a lot better 4/5
By csrghvdhbxsfhm
there should be an option to have multiple admins with full admin privileges and i keep getting 18 notifications for one post or message
Feb 2020 update suggestion 3/5
By Jlmqur
The ability to add options to the RSVP is great. However, it would be better if the basic “join” & “decline” options could also be removed if adding customized options.
Good but bad 3/5
By 🍙🎉
When the app works it works great! However it will frequently say an error has occurred when nothing has happened besides me opening the app. It will say I have messages but not load them. I will have great internet but it just doesn’t work
buggy 3/5
By peanutjmay
I use this app for my dance group chat. it had been super beneficial for others without an iphone to communicate. however, after using the app for about 3 months, it completely has failed me. i’ll go into the app to check for notifications, and it will say “Sorry, an unknown error has occurred.” this is really annoying (especially during the time we are living in) because i can’t check for updates or anything else. other than this stupid bug, everything seems great!
Not user friendly 1/5
By djbfoakc
Always times out and have to download over and over to reset
Help!!! 2/5
By zanis1982
I know the app is amazing for communication, however for some reason the app is only in russian and i can’t figure out how to change the language! Please help!
Good app for communicating with groups 5/5
By OldFarker
I’ve been using the app a bit over a year, and it’s a really good app overall.
Horrible user experience - just use TeamSnap 1/5
By ksard777
My son’s club keeps changing apps to manage the team. But they keep getting worse. Band is the latest horrible choice. Horrible user experience. Flow is bad. Irrelevant notifications. Too complex, etc. It’s just bad!
TeamSnap is the leader because they do the simple and most desired stuff really, really well: enter events, provide and track availability, quick communications. It is worth the cost for such a superior experience. All the other apps, including Band just reinforce the TeamSnap’s value with their own crappy experiences.
Hard to use 1/5
By Fdhhbddhh
Stuck using it because our club has it. Not user friendly at all. Hard to navigate. Hit or miss with notifications and messages. Hoping we get rid of it!!!!!
Great site 5/5
By Pumkinpower
I use for communication with family members and it’s great
Perfect option 5/5
By WitchCanTurnBitchy
I can post games, practice, photos, videos, sign ups, attendance, polls & more all in one easy location.
This has made communication with all our cheer families easier. Because when one asked a question or comments all see it, prevents me from constantly repeating
Great, but one thing NEEDS to change 3/5
By jshfhdjdjeijd
Im am a kiddo. Not gonna say the age, cause (duh), and needed this app for a school organization. Love how the app is very fluid and very easy to navigate. But were not here to talk about that. I had to sign in to access the group chat and after putting in my data for age and stuff, was not applicable. Like, what the frick? I had to use My parents phone, so now i have to use their phone instead of mine. So if someone doesn’t have the luxury of a parents phone, do they have to lie about their age? Very uncool. VERY, VERY uncool. If i knew it was like that, i would have just used Remind. And not gonna mention the bugs and glitches. Please fix the broken mechanic
Love this app so far 4/5
By Gliding_swan
Hi, "I just wanted to say that I really love this app. Just one question, can you please maybe make it a little bit more accessible? Like in the albums part, I can't access the videos right. I can only access 1 out of 4. I needed to access them for my dance class. Thanks.
Notifications don’t go away like they should 4/5
By Dermit Dad
This is a great app. My child’s high school marching band uses it and it’s very handy. We used it extensively during our trip to Disney World. My biggest gripe is that when I follow the notifications to read the newest messages, it still shows the red dot on the home screen as if I didn’t read it. I then have to go back into the feed and open it again. Even then, it’s rather slow to make the red dot go away. I practically spend more time going in and out of messages and waiting to make sure the dot disappears than I do actually reading the messages.
Editing privileges 5/5
By Joy Mack
I’ve been using this app for years and am a member of over 20 bands. I use this for family, friends and church volunteer groups. The bands that I’m a manager of, I would love the option to be able to edit posts of others. I will ask other members to post information and I will look over and double check for miss-spelled words and content. I have to text them to correct the post instead of being able to quickly edit it myself. It would be great if managers of the band had the permission to edit posts from others. Right now, I can only delete the entire post, which is not helpful unless some posted something inappropriate.
5 stars with google calendar 3/5
By kenchesler
Best app for bands to organize. But the fact that i cant sync/export calendar events to & from my google calendar is a major pain point. Seems like a simple feature to implement. C'mon ya'll. W/out it band is 3/5 with it, its 5/5
A must have!! 5/5
By chantel glitters
I LOVE this app!! ❤️
Terrible 1/5
By Aifos98
Terrible
Great app! One idea 5/5
By John 3:16-21 ❤️
Love this app!!! One suggestion, could you please make it so that in the group chat areas it allows bold, italic, and underlined words? I send devotionals to my friends through BAND, and it would be awesome if it kept the words bold/italic/underlined! Thank you! Love BAND!
Can not enter verification code 2/5
By T_Crawford
I just tried installing the BAND app and after completing the registration info, was required to enter a verification code which was auto generated and sent via SMS. The issue is that I cannot enter the code as it does not bring up my keyboard to type it in and when I try to copy & paste the code, it only pastes the first (of four) numbers. I’m stuck and cannot complete the process. I am running iOS 13.3 in an iPhone X.
Apple Watch? 4/5
By bmackr
This app is great for our community group to keep in touch. However, I’m taking away a star because it doesn’t work with my Apple Watch and I miss some chats when they are first posted. I hope this is an update that is in the works?
Great Concept - Very Annoying Notifications 2/5
By JessicaKnits
I like that our club can communicate freely or cheaply using band. However, I get more notifications from Band than I do from my active group. So I’m torn between having notifications on and constantly being annoyed or notifications off and missing most things. Really crappy design and makes me want to drop band and communicate the old fashioned way.
Not satisfied 2/5
By Jencooper08
Hard to navigate, not intuitive.
Problem with settings 1/5
By CA_resident
Every time I go to settings and email notification, the app gets stuck. I’m trying to disable email notifications, but I can’t because of this.
Other than that, app seems to work fine.
TSS tss tss 1/5
By sicdil
It won’t let me pass the login nor sign up, it just keeps loading and I kept the app open for hours. I even used WiFi just Incase my phone network was the problem, still doing the same thing.
please reorganize. Not enough hours of the day to use. 1/5
By please reorganize
There does not seem to be a way to separate info updates from band responses which causes confusion and frustration for users. And, there needs to be a way for team or band members to be able to solely respond to individual band members.
When team members respond to particular questions which could just be shared with the coach, all of the team responses are listed within a single feed which makes it impossible to find salient information pertaining to logistics and so forth. Is there a way to separate team announcements from team responses. This way, the users do not have to spend a lot of time reading the team parents responses when trying to find game day info.
And, is there a way that parents can directly respond to individual members such as the coach so that the rest of the “band members” are not inundated with “band” member responses such as “Johnny is not feeling well” and “Jim is taking a test” and so forth.
Thanks.
Terrible Company Stay Away!!! 1/5
By Norcalie
They deleted our local and highly active airsoft group out of nowhere. It’s been around for almost a year. Band fully locked me the admin out of my account for 7 days, and now I have access to my account and I can’t communicate with any of my 700 plus members or any previous chatrooms or direct messages I had with members. On top all this all the members of the group lost all contact info of their fellow members. This is complete censorship! They emailed and told me that in their terms and conditions when you sign up they have the right to delete your group for any reason and theirs nothing that can reverse their decision. I asked for their superiors contact info but they keep ignoring the request. Complete waste of 1000s of hour of work on this group.
Shut a very active group for no reason 1/5
By Purplezg
Not using this app again shut a very active group that is part of a big community for no reason no warning etc. Discrimination against airsoft group
Beware Band Will Delete Your Group! 1/5
By DaDestroyer2002
I just wanted to let anyone that downloads this app to create a social group that Band can and will delete your group at anytime without a reason, which is what they did with ours groups!!! They will freeze your account for 7 days so you don’t know what’s going on and they delete your band group without a reason! All your members that try to access the group will see a message saying you are restricted by admin which is you and shows a icon asking members to leave the group and you will lose all your member contacts as you can only talk to members in groups that you belong to.
Our band group consisted two local airsoft community groups called “Norcal Airsoft Classifieds” & “Norcal Airsofters” we had accumulated 1000 members between the two groups all from Northern California which took a lot of time to build up the group. We used it to communicate about future games, chat, trade/sell gear, and to help grow the airsoft community. We heavily moderated both groups to make sure everyone one was treated with respect. We have been using this app for a few years without any trouble and then all of a sudden our groups are gone. This greatly saddens me that the group me a my fellow airsoft player spent 1000’s of hours putting together is all gone. Band should be ashamed at the way they treat their users. They have greatly damaged our airsoft community.
Please don’t let this happen to you!!!!!
Update buggy 3/5
By prayingmoose
My app updated today and now it is barely working. It keeps saying it has timed out. Deleted and reinstalled app. Now can’t even log in due to “timed out” prompt
Shut down our large group w/o notice 1/5
By Kaelin S
It restricted access for everyone in the group. No communication to the members
Language Change 3/5
By chuckinCT
For some reason this app is now showing our English app in Chinese language. I cant figure out how to convert back, should I just delete it and start over?
Deleting groups 1/5
By Adsucks lot
They’ve delete multiple groups without warning or reason givin. We had worked hard and had almost 1000 members in our group this has proven most upsetting and have had no reply’s from customer service as of yet.
Beware Band Will Delete Your Group! 1/5
By angrysales
Beware Band Will Delete Your Group!
I just wanted to let anyone that downloads this app to create a social group that Band can and will delete your group at anytime without a reason, which is what they did with ours groups!!! They will freeze your account for 7 days so you don’t know what’s going on and they delete your band group without a reason! All your members that try to access the group will see a message saying you are restricted by admin which is you and shows a icon asking members to leave the group and you will lose all your member contacts as you can only talk to members in groups that you belong to.
Our band group consisted two local airsoft community groups called “Norcal Airsoft Classifieds” & “Norcal Airsofters” we had accumulated 1000 members between the two groups all from Northern California which took a lot of time to build up the group. We used it to communicate about future games, chat, trade/sell gear, and to help grow the airsoft community. We heavily moderated both groups to make sure everyone one was treated with respect. We have been using this app for a few years without any trouble and then all of a sudden our groups are gone. This greatly saddens me that the group me a my fellow airsoft player spent 1000’s of hours putting together is all gone. Band should be ashamed at the way they treat their users. They have greatly damaged our airsoft community.
Please don’t let this happen to you!!!!!
Really buggy 1/5
By Gagenova
This app is hard to navigate and is really buggy, I can’t log in or sign up with anything, it just says I am unauthorized, I deleted it and redownloaded it and it still won’t work
Worst Customer Service 1/5
By austenjames2
I am writing to share the terrible experience I had using this app. I have been using BAND on and off for a while, but when I tried to log in the app says that my account doesn’t exist. When I tried to create a new account under the same email, the app says I cannot do this because I have tried with that email address before.
I wrote into customer service, they said I was repeatedly creating and deleting accounts. This is not the case as I had only created one account ever. They said they had released my email address and I could create a new account under the same email. When I tried to do this, I was still locked out.
I wrote back to customer service again and explained that I never deleted and recreated my account. They did not respond to me until 5 days later. They said that this was impossible, and the only thing that could have happened is that I intentionally deleted my account.
BANDs ticketing system for customer service inquiries does not allow for replies. So each time I need to reply, I have to start a new ticket and catch the customer service agent up to speed. Based on the way they write their responses, I am not certain that they are fully reading or understanding what I am saying.
From what I could research, this company is not based in the US, so it is possible that there is a language barrier here. The grammar of the agent’s writing was very awkward to read. If BAND is offering customer service to a US audience, they should have agents that are fluent in the language.
So here I am, still locked out of my account without any of my history. I will be working to migrate my group onto a different platform.
Good but confusing 3/5
By soccer130611
Overall this is a good app for our group. However I find it very annoying to find a comment someone has made that showed up as a push notification. It could be in chat, feed, event sign up in feed, or in events. Information is in too many places.
Annoying, Difficult to Use 1/5
By Kanejohn125
This application keeps giving me notifications for messages and then when I try to clear them, it goes away and comes back 5 seconds later. I always have to go into the app, quit the app, and go back in to clear every notification. It’s also slow, not very nice to look at (design wise), and slightly buggy.
