Awesome App! 5/5
Depositing checks via my iPhone has brought me into the 21st century. No more trips to the bank!
Hate this update 1/5
By Radar gazer
This app was so useful until this update. Before updating I was able to determine exactly how much I’d spent for the month. After the update all of our investment expenses are included as well as IRA distributions are now an expense instead of a credit. I’m so disappointed with this update
Awesome app 5/5
By L. Helms
This app gives me everything I need right at my fingertips. I couldn’t be happier.
Cannot pay mortgage 1/5
You can’t use the app to pay your mortgage. Useless. There’s a very long list of things you can’t do with the app. You should put that in the app listing so people don’t waste their time.
Calculator needed 4/5
It would be great if the app had a calculator pop up window
Great App 5/5
Never had any issues with the app. Comes in handy when traveling or on the road to find the closest ATM or banking center. Been a loyal BoA customer since 2006, no plans on changing now.
Decent. Does the basics nicely.
Very good app 4/5
Very good app! I use it every day and enjoy using it. Does everything expected from a banking app.
Network Engineer 5/5
I love my App and didn’t have any issue either auto pay on. If you have not updated your it would run through. Thank to the app it helps me from no going to the bank.
Erica app 1/5
wish I could turn off this annoying app. Button is right in the middle of the screen where I use another function, so so annoying.
Love- great- simple to use.
Love the app 5/5
Everything from deposits ahead of getting to the ATM to being refunded of bogus charges and getting new cards in the mail I use the app all of the time. The only thing I don’t use it for is picture deposits I don’t think it’s safe being a computer and all. But We’ve had the account since 1982 when the company name changed several times and were still here. I appreciate my charges being monitored and reported to me when they look suspicious. I especially like the updates like setting up travel notices. Keep up the good work.
Love it! 5/5
I’m unsure why anyone would rate this app low🤔. I’ve it used now for several years and It’s only gotten better. I literally do 99% of my banking from it. The app does what it claims. Meets my needs! I love it! 5 star from me!!!
User Friendly App 4/5
By Big blue bubble eyes
User friendly app, easy and simple but every now and then the loading takes a while which can be annoying, other then that really great app 👍🏽
I Love the app. But since the last update, I haven’t been able to use my app seeing as how every time I go to open it the app automatically closes out. It’s so annoying
B of A app 4/5
Good banking app, once in a while it freezes. Most of the time it’s very good. I love the Zelle money transfer option!
Great app 5/5
Love this app
Face ID problem 4/5
Excellent app but recently it doesn’t go to the process of the face id and you have to input your password manually. IOS 11.3
Good. Except Erica 3/5
I use the app all the time, no problems. However. I would like the option to “hide” Erica. I don’t use it and don’t want the little flipping icon in my way.
Although your Branches are always packed to the doors and your tellers are always in short supply your app is by far the best most user friendly banking experience of all time. bofa has been the only bank successful at providing a fully mobile banking experience and that deserves all the accolades. Thank you Bofa
Seems unnecessary 4/5
Tried to sign in to the traditional BoA online banking site and it kept bringing up “get the app”. So I get the app and what does it do? Completely unnecessary nonsense I don’t need, but apparently I have no choice if I want to pay my bills online. Whatever. You win, Bank of America.
Can no longer log in with Touch ID!!?? 3/5
As the title says, I can no longer log in with Touch ID. I open the app and there’s no longer an option for Touch ID
Login screen 3/5
Before I could login with no issue now it doesn’t automatically pull up the Face ID I have to go back than It will bring up the Face ID to log in
Ruined a great app with an unwanted and insecure voice assistant 1/5
This was a great app, but then they added a completely unwanted and insecure “digital assistant” with no way to disable the feature. Until Erica has an off switch, I won’t use the app
Love the app. Works well for daily basic log in to check for activity. Fast and easy deposits and transfers between accounts. Can’t do payments or other more complex transactions.
Very User Friendly 4/5
I like the app, its user friendly.
Can’t zelle 1/5
Before I was able to transfer funds quickly and simply but now I get an infinite load screen and can’t send any money! Please fix this
BOA App. 5/5
Easy, informative and fast!
1st Class 5/5
By Tommie Penguin
This is most user friendly financial app I’ve used. Thx
Love the app 5/5
Good app to use
Trouble with bill pay 2/5
Cannot remove accounts listed that are no longer viable. No adequate help from customer service.
Notifications of charges 2/5
The app used to notify us right away when we charged something. We were still standing at the cash register when the notification would come through on our iPhones. Now, for some reason we don’t get it for days or not at all. Not sure if this problem is the app or BofA, not happy with it at all.☹️
We’ve been through thick and thin. I love my bank since college, I do everything online except international wire. It tells me how much I spend and how I can improve. Only had one glitch passed couple weeks with zelle,but it worked out great. Might have been a sign that I was using too much. Ha.
Excellent App! 5/5
By Thacker racing
I love my mobile banking app! Very useful for transferring, depositing checks and checking balance!! Also I use too transfer from one account too pay my BOA credit card as well!! Love it! It also offers me many options! I get my FICO score free once a month which helps me monitor my credit score!
Easy & Efficient 5/5
Love this app to check balances, pay bills, transfer money. Easy to maneuver through
Works as expected. 4/5
I love the app. It’s working as expected This is probably my fifth time rating the app but whose counting.
Love this bank
Great app easy to use 5/5
This app is easy to use. Once you setup the alerts you will know everything that is going on with your account. Great app.
Super convenient. Only wish I could set up auto pay for credit cards, or reminders closer to the due date
Works for me....... 5/5
I have used the mobile banking app since introduced. I’ve had no issues with it. Works for the things I need et I like being able to track my accounts instead of going to ATMs.
Good app...w a slight new problem. 3/5
I had this app at 5 stars before, good app. I’m now having a problem with Zelle when I attempt to send money the screen freezes. Indefinitely. Very annoying.
Love it! 5/5
Use it all the time and it works perfectly. Love the deposit check feature and the new budget tracking.
Thank you 5/5
Developers responded with an issue i had using FaceID, now everything works perfect. This app is well put together and easy to use.
Great bank app 5/5
Have been banking with BofA for 35 years. I do think this app makes life easier for me!
Reset password 3/5
It is not letting me use my new password keep asking me to type all the info over and over and won’t accept new password
The best bank ever👍👍👍👍 5/5
Love this bank👍👍👍👍
Works Well 4/5
By Sensei J 914
The app is very easy to use, enabling deposits, payments, making inquiries, scheduling payments.
If I have any suggestion, it would be to allow modifications to scheduled transfers/payments. Currently you have to use the desktop version of the application, which is actually more difficult than the phone app.
Other than that, I wouldn’t change a thing.
I would recommend 5/5
It’s really good does everything I need