• Category: Medical
  • Release Date:
  • Current Version: 4.6.1
  • Adult Rating: 12+
  • Developer: Blue Cross and Blue Shield of Michigan
  • Compatibility: Android
10,393 Ratings
$ 0


Michigan Blue Cross® members, use our app to log in, find a doctor and see your account info. With convenient access to your health plan details, you’re more informed when you need care. If you’re a Blue Cross Blue Shield of Michigan member, you can: -- View your deductible and other plan balances -- See what services your plan covers -- Check claims and EOBs -- Check your HSA and FSA account for users that use our Health Equity partner -- Pay your plan bill for users with non-employer coverage -- Find doctors and hospitals in your network -- Select and view your Primary Care Physician -- Have your virtual ID card handy -- Take your health assessment -- Compare quality ratings for doctors and procedure costs -- Research drug prices and requirements -- Easily call customer support and our nurse line -- Keep your secure account info updated The app supports most of our plans, but not all. If you’re one of these members, the app won’t work for you: -- FEP members with a PPO plan -- MESSA members -- Blue Cross Complete (Medicaid) members Questions about the app? Please visit bcbsm.com/appsupport. © 1996-2018 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association. We provide health insurance in Michigan.

BCBSM app screenshots

BCBSM app reviews

  • Totally love the app! 5/5

    By Jackie Donnelly
    I normally do not rave about an app but this one inspires me to do so. I love the layout, the colors, and the timely information. So easy to use. Thank you so much for this app! Sincerely, Jackie Donnelly
  • Needs Work 2/5

    By ScottyB906
    Sometimes difficult to log into. Face ID does not seem to work.
  • Can't get past login screen 1/5

    By Tlpflips
    I have had this app for quite a while and in two different phones. No matter what I do, it never gets further than me inputting my login into. It then just attempts to login, forever. I use the webpage. Much less frustrating.
  • Case Manager 5/5

    By denso203
    My husband has a lot of medical issues for many years now, so he was told about getting a case manager, so he did. We must say it’s the best thing we ever did. She keeps in touch with him at least once a week and brainstorms over his history, new Doctor appointments and what happened. She has been a blessing. 💜😊👍
  • Never sign in . Worst app ever built 1/5

    By krishnark18
    Loading loady
  • Slow and clunky 2/5

    By Bob5565t78
    It’s slow and does n not always work. It is mostly worthless when I really need it. Sits and spins
  • Contact section is practically useless 3/5

    By jbugfn
    The app seems ok as long as you want to see, and agree with what is available. Trouble is, if you have a question, you can’t ask it unless it is a frequently asked question that will receive a canned response. No option to email a question. The chat questions are controlled by a computer with yes or no options. I want to check on a reimbursement that did not show up as received. Absolutely no help received. Maybe they laid off workers because of the COVID-19?
  • App has basic information and is useful with one exception 3/5

    By Sicilianvirgo
    It’s a little clunky to get to documents. But my main issue is lack of Apple Wallet support. It would be immensely helpful to be able to access my blue care network insurance card directly through Apple wallet without opening the BCBSM app. This would provide a very quick, no-contact way to display insurance cards in office or when requested.
  • Disappointing 1/5

    By Nick.james
    Went to use the messages, they replied with completely off topic information that was none essential.
  • Great app 5/5

    By Top Catty
    This app is really great. I love it.
  • Permanent rotating circle of nothing I was 1/5

    By ZombieBrigade
    It recognizes my face and shows a brief check mark, then nothing. Just a loading symbol that never actually does anything. Would be nice to have an app instead of the website. Luckily the website works on mobile at least.
  • Crashes-will not even log in 1/5

    By Phil the fireman
    Ever since the update 3 days ago I have been unable to even login. It cycles between Touch ID and the login screen, and won’t progress or even give an error message. It either freezes completely or displays the “loading circle of purgatory.”
  • Useless 1/5

    By The Ustad
    Can’t get any help whatsoever. Trying to find a mental health therapist and the app and the offices I’ve called are useless. This is nonsense.
  • Takes forever to login. 1/5

    By Melplair
    Takes 5+ minutes just to open up.
  • Crashes on Launch 1/5

    By Barakus of the Spice
    Hey folks this app is crashing on launch every time. Uninstall and reinstall did not fix. Running iOS 13.3.1 on an iPhone Pro 11 Max.
  • Can’t open app 1/5

    By mrbl515
    It’s shutting down every time I try to open it. Tried deleting and downloading again but no change. Pls help!
  • If it would only work 1/5

    By MojaveOne
    Every time I launch the app it just quits. I’m sure it would be a good app if it worked.
  • Crashes 1/5

    By 754329887543
    App crashes when launching on iPhone 11 Pro. Completely useless.
  • Harmful 1/5

    By R2Deutsch
    No coronavirus info.
  • Terrible app 1/5

    By MelliePQRS
    This app never works for me. It literally won’t load even past the login page. It’s been months of this, what’s even the point of having the app??
  • Doesn’t work on my iPhone 11 Pro 1/5

    By StacWilder
    Won’t open on my iPhone 11 Pro. It worked fine on my iPhone 6S. Very frustrating!
  • Does not work 1/5

    By Jianang
    Cannot register for an account and now the app is not opening up anymore.
  • Stopped working reciently 1/5

    By Exit on true
    Just opens and closes immediately. I tried deleting the app and re-installing. Killing the app and re-opening. Same results every time.
  • App isn’t really IPad supported 1/5

    By Ampersand_Man
    The app like many just full screens the mobile app. Disappointing and because of this the website offers a much better user experience.
  • Great tool 5/5

    Easy to use!
  • Keeps shuttinf down 1/5

    By ceejaydrb
    Every time i try to open the app if shuts down
  • Crashing 1/5

    By Arbagel
    App crashes when trying to open. Deleted and redownloaded and same issue. Only happens on iPhone. Can open on iPad.
  • Good 5/5

    By allergictobanana
    Good app
  • Not working 1/5

    By miss 20202
    App isn’t working .. it’s kicking me out when trying to log in
  • Does not even open 5/5

    By Pujface
    Does not even open
  • Great-when it opens 3/5

    By Laura880731
    The app keeps crashing on me whenever I try to open it. When it does open, the app is fantastic.
  • Useless 1/5

    By Smk1031
    As far as I get is it recognizing my face at log in. Can’t get past that so there really is no point to having this app. It would be very helpful if you could fix that so I can actually get in to see my information. This has been going on for weeks and it doesn’t matter where I am or if I’m connected to WIFI or not. I have the I phone 11 which has recently been updated to whatever the newest version is. So not sure what the issue is but please do something.
  • App Crashing 5/5

    By Len_313
    The app is great when it's working. For some reason the app keeps crashing and will not open
  • urgent 1/5

    By gitana12
    It's too slow.for open all day this App does not work
  • Won’t open 3/5

    By SaberSteph
    The mobile app sometimes won’t open.
  • Crash 1/5

    By encrypt128bit
    iPhone 10 max, app crashes every time I open it.
  • Awful! 1/5

    By reviewerHS
    If I could give this app zero stars I would. Since the moment I downloaded it, it has worked ONCE! Other than that the app is down or I click and it literally closes it immediately. It’s not helpful and extremely inconvenient. Disappointing when you pay so much for the service individually or as a company.
  • No longer works 1/5

    By Starriffical
    They need to update this app or something. It never works anymore. It opens and crashes.
  • Crashes Constantly (iPhone X) 1/5

    By hlevolve2
    Every time I login or sometimes before I can log in this app will just crash back to my home screen. I’ve tried over and over again to get back in to the app but usually as soon as I hit my claims button it will crash for sure. Basically a waste of space on my phone right now. I liked using it before it was crashing all the time.
  • Doesn’t work 1/5

    By jabrtime
    Well, I downloaded the app and it won’t even open. Clicked in support and it directed me to a phone number. I’m not calling you. That’s more work on my end than it will ever be worth. Hope your website works better than this.
  • Great app 3/5

    By Big - DG
    Great app, just wish it would work landscape. Too hard to read portrait
  • Card 5/5

    By johnson600
    My doctor ask me for new card so I’m glad your sending me one
  • Does not work 1/5

    By Love da G just not the app
    What’s the point of the app if it crashes every time you try to open it? Yes I’ve deleted it and reinstalled it.
  • Continuously crashes on launch- negative 10 stars 1/5

    By @Vinayg
    Very unhappy with this app. It crashes immediately upon launch. IOS 13.3, iPhone XI pro Tech support apparently does not read these reviews. The tech I spoke to, was unaware of any crashes, and needed my personal information to provide support or open an IT ticket.
  • Nope 1/5

    By mexsmurf
    Doesn’t work anymore.
  • Application Still Crashes on iOS 13.3 1/5

    By :n)
    Hello. The application after the most recent application update still crashes. It will not launch. Also can you add the identification card to Apple Wallet as you do in some applications released by BCBS. Thanks!
  • Not os13 compatable 3/5

    By Radar52
    Os13 breaks the app, needs update
  • Crashes immediately 1/5

    By 33333333buck333333
    Crashes immediately. Deleted and reinstalled. Crashes immediately
  • Stinks 1/5

    By cst lady
    I am supposed to complete Health assessment instructions in the book do not match The app The virtual assistant was no help whatsoever and there is no link to take the health assessment on the app. I will be deleting the app

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