App won’t even login. Just freezes on login screen. Absolutely useless.
Worked great but now... 3/5
This app worked great for me until today, now I can’t get it to log in. I just get the spinning circle until it times out. I need to pay a claim but alas I can not...
App has stopped working 1/5
App was ok for basic use. Now it has stopped working altogether. I deleted it and re downloaded it but still doesn’t get pass the log in screen. Please fix
Simple update needed 3/5
By Mr Heat Miser
This app is decent. But when it logs out my access to my id cards is lost till I figure out the login.
Let me export my ID card to the wallet please.
OK but Urgent Care needs to be up front 3/5
App seems to work OK (Touch ID works for me), but emergency services need to be up front. Preferably on a map and a link to Apple Maps or (better) Google Maps for navigation. Straight line distances are not accurate. If I injure myself away from home, I need to know what urgent care services are near me - covered and uncovered (identified as such). When I’m bleeding, I don’t want to type in a search nor go through a list to try to figure out which is easier to drive myself to.
Hate the forced update that doesn't let you login is you say No 2/5
The app is fine with a few issues but they pulled the trigger with this new update. Every time I try to login they tell me there is an update available and if you say now it will not let you login.
After last update I can’t even log in now. It does a face scan and then just spins and does not let me in.
After spinning for a log time it puts me back on the login page. If I try to manually type in my login or password the app times out and some programming code shows up.
Not very useful!!
Touch ID does not work with my iPad 2/5
By E&D's Grandma
It works fine with my iPhone, but not with iPad (5th) generation). Very frustrating!!! Useless on iPad.
App never works 1/5
App never works when I need it. Can never sign in...it just runs and runs until it times out.
Not working, cannot log in 1/5
Not working, cannot log in
Freezes constantly 1/5
By Das Mug
The app freezes constantly and periodically kicks you out. Poor programming.
Forgets touch every time 2/5
By From Afar
Goes into error message and forgets Touch ID every time opened, so password has to be reentered. Defeats the purpose.
New update has glitches 2/5
Before the update on 1-6-18 I was able to view my plan benefits. Now, the app doesn’t show anything and says to try again later.
Does not work 1/5
Does not work with iPhone X
Tried to open the app, username and password are entered, when a popup appears. Popup says the app needs to be updated, so I hit update button and the app store appears with the BCBS app on the screen with one option...OPEN. Press the open button and back to the app that says update, press update button and back to open button. Can't update and can't run. Who tested this software?! Very poor.
I completely agree with review of Aguazales. The touch I'd doesn't work and the password cannot be posted in. I also use strong passwords and find the sign in incredibly frustrating!
Complete waste of time 1/5
This app is completely useless. I spent 20 minutes downloading, creating a profile, and answering an absurd amount of questions to set everything up, only to have the app tell me that my plan information is not available on the app. It won’t even let me search for a doctor. Total waste of time.
Ok app 1/5
One star for following reason. Same problem as other user. I to use a password manager. Very frustrating to use this app. Please fix or I say good by. Password manager is Dashlane. Any help would be helpful.
Search function doesn’t let you scroll results 2/5
Just downloaded the app on my iPhone 7 and was searching for a new doctor, however I am unable to scroll down to see all the results. App is a wonderful idea but not helpful at this point to find a doctor.
Find A Doctor 1/5
Just downloaded the app to use the “find a doctor” feature. However, the search results and filter option will not allow me to scroll down. I am using iPhone 7.
Good app 3/5
Good app but won't let me log in
Decent App, but Will Not Let You Paste Usernames or Passwords 2/5
I use a password manager to generate and remember strong passwords for all my accounts, and the BCBSM app does not provied an integration with it. That's an annoyance, but most apps don't honestly, so I'm used to going to my password manager and copying and pasting the password as a workaround.
But the BCBSM app doesn't even let me do that. The text buttons ("select all", "paste", etc.) do not work; tapping them does nothing. Have you ever tried switching back and forth between two apps to manually type in twenty random characters, some of which are symbols, and all of which gets hidden Remembering your place is not fun.
The app is nice enough when I am logged in, but every once in a while it logs me out for some security reason or another, and after that I can't be bothered to use the app since it's so much easier to just go to the website on my iPad or wait until I can use the laptop at work. Fix this, and my review will go to at least 4 stars.
Great app! 5/5
Easy to use and quick information about local providers!
Makes managing my plan simple 5/5
This app is very helpful and makes my plan information extremely accessible and easy to understand. I love that you have your insurance card with you wherever you go, and that I can easily check to see if a doctor is covered under my plan, or how much money is left in my HSA. Great app!
Can't even log in 1/5
Don't waste your time downloading this. You won't get past the login screen.
Ipad does not work 1/5
By Me too2016
Phone app is ok. Ipad does not work. Can't get past sign in death wheel
With all the money they take in you think this app would work 1/5
By Bob cup
With all the money they take in you think this app would work.
Who writes these apps and puts them on here before trying them to see if they are at all functional first? Do they just assign whoever is standing near by to build this type of thing or are they getting screwed from their subcontracted company? "Hey look the janitor isn't busy have him design a new app..."
Great app!!! 5/5
This app makes it so convenient to manage my high deductible plan. I did away with paper and now get all my claims, EOBs and even ID card through my phone. Awesome!!
Can't even register.
Garbage. Cannot register or login 1/5
This is worthless, we cannot login even though we are covered.
Don't work 1/5
This app doesn't work
Doesn't work with iPad 1/5
App works fine with iPhone but not with iPad. On iPad, after login the screen freezes at "enable Touch ID" - please fix this app so that it is compatible with iPad and works exactly the same way as it does with iPhone
EOB paperless 3/5
By 71 Corvette
Nice app. Would be 5 star if EOB feature worked. My app freezes when I attempt to stop receiving paper EOB docs.
So far it's great! 5/5
No complaints so far, nice D/L
Apple Wallet 3/5
Please make it possible to add the insurance card to Apple Wallet. Otherwise, great app!
Works well enough 4/5
Works well enough. I would like to see the option to add my insurance card to my Apple wallet. Please add this feature.
Very Useful 5/5
By Donald Dula
Great alternative to logging in to the desktop website
Good work BCBSM 5/5
By Krunal p patel
This app is really helpful to me as I don't have to login to account just to check my member portal account status. Everything is available on tip of your finger. Feature are awesome to start and it saves a lot of time of day to day life. Everything is right there when you need it. Right away!!!!
Excellent App 5/5
By Designed Right
How about some 21st Century Medicine, Genetics Based that gives we BCBS Members Better Outcomes and Automatically REDUCES BCBS COSTS :0)
Very Friendly and Easy 5/5
Thanks for adding TouchID! Makes it very easy to access my account. I also like being able to access my spending account. Great updates!
Please fix 1/5
This app won't even open? It worked great before the last update. Can you please fix this app?
The app would be perfect if it would use finger print reader 4/5
Please add the ability to enable and log in with the Touch ID. This app is handy for doctor visits but I don't always keep my list of passwords with me for every account I log into.
Works good 4/5
Touch ID to login would be a nice addition.
New app 1/5
By Lyle Armstrong
Comes up a foreign language. Cannot read, cannot change. Cannot understand. No where to get help.
So cannot use. No customer support
Nothing more than a website wrapped in a app.
Easy to Use 5/5
Very intuitive app!! I like the electronic card.
Cool !! 5/5
Great app. It's easy to use. I can check my EOBs right in the app.
Great app 5/5
Great app to give me access on the go. Especially for my ID cards.
Useful App 5/5
By Sesha Peteti
Application features are good. I can view My/Dependents coverage, View all Claims, Explanation of Benefits (EOB’s) etc. On the go, I can find Doctors, Clinic etc. Still there a scope to improve Application Theme