• Category: Medical
  • Release Date:
  • Current Version: 3.3.0
  • Adult Rating: 12+
  • Developer: Blue Cross and Blue Shield of Michigan
  • Compatibility: Android
100 Ratings
$ 0


Michigan Blue Cross® members, use our app to log in, find a doctor and see your account info. With convenient access to your health plan details, you’re more informed when you need care. If you’re a Blue Cross Blue Shield of Michigan member, you can: -- View your deductible and other plan balances -- See what services your plan covers -- Check claims and EOBs -- Check your HSA and FSA account for users that use our Health Equity partner -- Pay your plan bill for users with non-employer coverage -- Find doctors and hospitals in your network -- Select and view your Primary Care Physician -- Have your virtual ID card handy -- Take your health assessment -- Compare quality ratings for doctors and procedure costs -- Research drug prices and requirements -- Easily call customer support and our nurse line -- Keep your secure account info updated The app supports most of our plans, but not all. If you’re one of these members, the app won’t work for you: -- FEP members with a PPO plan -- MESSA members -- Blue Cross Complete (Medicaid) members Questions about the app? Please visit bcbsm.com/appsupport. © 1996-2018 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association. We provide health insurance in Michigan.


BCBSM app screenshots

BCBSM app reviews

  • Useless 1/5

    By AlyVictoria
    App won’t even login. Just freezes on login screen. Absolutely useless.
  • Worked great but now... 3/5

    By Aries76Jenn
    This app worked great for me until today, now I can’t get it to log in. I just get the spinning circle until it times out. I need to pay a claim but alas I can not...
  • App has stopped working 1/5

    By BobbyF5
    App was ok for basic use. Now it has stopped working altogether. I deleted it and re downloaded it but still doesn’t get pass the log in screen. Please fix
  • Simple update needed 3/5

    By Mr Heat Miser
    This app is decent. But when it logs out my access to my id cards is lost till I figure out the login. Apple wallet! Let me export my ID card to the wallet please.
  • OK but Urgent Care needs to be up front 3/5

    By mlk51
    App seems to work OK (Touch ID works for me), but emergency services need to be up front. Preferably on a map and a link to Apple Maps or (better) Google Maps for navigation. Straight line distances are not accurate. If I injure myself away from home, I need to know what urgent care services are near me - covered and uncovered (identified as such). When I’m bleeding, I don’t want to type in a search nor go through a list to try to figure out which is easier to drive myself to.
  • Hate the forced update that doesn't let you login is you say No 2/5

    By Ketakimore
    The app is fine with a few issues but they pulled the trigger with this new update. Every time I try to login they tell me there is an update available and if you say now it will not let you login.
  • Buggy 2/5

    By jazz_craze
    After last update I can’t even log in now. It does a face scan and then just spins and does not let me in. After spinning for a log time it puts me back on the login page. If I try to manually type in my login or password the app times out and some programming code shows up. Not very useful!!
  • Touch ID does not work with my iPad 2/5

    By E&D's Grandma
    It works fine with my iPhone, but not with iPad (5th) generation). Very frustrating!!! Useless on iPad.
  • App never works 1/5

    By Arbagel
    App never works when I need it. Can never sign in...it just runs and runs until it times out.
  • Not working, cannot log in 1/5

    By -DingDing-
    Not working, cannot log in
  • Freezes constantly 1/5

    By Das Mug
    The app freezes constantly and periodically kicks you out. Poor programming.
  • Forgets touch every time 2/5

    By From Afar
    Goes into error message and forgets Touch ID every time opened, so password has to be reentered. Defeats the purpose.
  • New update has glitches 2/5

    By Shleebss
    Before the update on 1-6-18 I was able to view my plan benefits. Now, the app doesn’t show anything and says to try again later.
  • Does not work 1/5

    By Benz1026
    Does not work with iPhone X
  • Bad 1/5

    By dna711
    Tried to open the app, username and password are entered, when a popup appears. Popup says the app needs to be updated, so I hit update button and the app store appears with the BCBS app on the screen with one option...OPEN. Press the open button and back to the app that says update, press update button and back to open button. Can't update and can't run. Who tested this software?! Very poor.
  • Agree 4/5

    By Rackafee
    I completely agree with review of Aguazales. The touch I'd doesn't work and the password cannot be posted in. I also use strong passwords and find the sign in incredibly frustrating!
  • Complete waste of time 1/5

    By lizabellee
    This app is completely useless. I spent 20 minutes downloading, creating a profile, and answering an absurd amount of questions to set everything up, only to have the app tell me that my plan information is not available on the app. It won’t even let me search for a doctor. Total waste of time.
  • Ok app 1/5

    By Pontoof20
    One star for following reason. Same problem as other user. I to use a password manager. Very frustrating to use this app. Please fix or I say good by. Password manager is Dashlane. Any help would be helpful.
  • Search function doesn’t let you scroll results 2/5

    By dbjxn
    Just downloaded the app on my iPhone 7 and was searching for a new doctor, however I am unable to scroll down to see all the results. App is a wonderful idea but not helpful at this point to find a doctor.
  • Find A Doctor 1/5

    By Ape5566
    Just downloaded the app to use the “find a doctor” feature. However, the search results and filter option will not allow me to scroll down. I am using iPhone 7.
  • Good app 3/5

    By lynn7359
    Good app but won't let me log in
  • Decent App, but Will Not Let You Paste Usernames or Passwords 2/5

    By Aguazales
    I use a password manager to generate and remember strong passwords for all my accounts, and the BCBSM app does not provied an integration with it. That's an annoyance, but most apps don't honestly, so I'm used to going to my password manager and copying and pasting the password as a workaround. But the BCBSM app doesn't even let me do that. The text buttons ("select all", "paste", etc.) do not work; tapping them does nothing. Have you ever tried switching back and forth between two apps to manually type in twenty random characters, some of which are symbols, and all of which gets hidden Remembering your place is not fun. The app is nice enough when I am logged in, but every once in a while it logs me out for some security reason or another, and after that I can't be bothered to use the app since it's so much easier to just go to the website on my iPad or wait until I can use the laptop at work. Fix this, and my review will go to at least 4 stars.
  • Great app! 5/5

    By nottheusualreviewer
    Easy to use and quick information about local providers!
  • Makes managing my plan simple 5/5

    By ksks12
    This app is very helpful and makes my plan information extremely accessible and easy to understand. I love that you have your insurance card with you wherever you go, and that I can easily check to see if a doctor is covered under my plan, or how much money is left in my HSA. Great app!
  • Can't even log in 1/5

    By dsifford
    Don't waste your time downloading this. You won't get past the login screen.
  • Ipad does not work 1/5

    By Me too2016
    Phone app is ok. Ipad does not work. Can't get past sign in death wheel
  • With all the money they take in you think this app would work 1/5

    By Bob cup
    With all the money they take in you think this app would work.
  • Crap! 1/5

    By Boilerman856
    Who writes these apps and puts them on here before trying them to see if they are at all functional first? Do they just assign whoever is standing near by to build this type of thing or are they getting screwed from their subcontracted company? "Hey look the janitor isn't busy have him design a new app..."
  • Great app!!! 5/5

    By Karaokeman007
    This app makes it so convenient to manage my high deductible plan. I did away with paper and now get all my claims, EOBs and even ID card through my phone. Awesome!!
  • Trash 1/5

    By xBattleScarsx
    Can't even register.
  • Garbage. Cannot register or login 1/5

    By Mactarian
    This is worthless, we cannot login even though we are covered.
  • Don't work 1/5

    By Drfghhh
    This app doesn't work
  • Doesn't work with iPad 1/5

    By PM88RPW
    App works fine with iPhone but not with iPad. On iPad, after login the screen freezes at "enable Touch ID" - please fix this app so that it is compatible with iPad and works exactly the same way as it does with iPhone
  • EOB paperless 3/5

    By 71 Corvette
    Nice app. Would be 5 star if EOB feature worked. My app freezes when I attempt to stop receiving paper EOB docs.
  • So far it's great! 5/5

    By Nate222222
    No complaints so far, nice D/L
  • Apple Wallet 3/5

    By AdmiralHuey
    Please make it possible to add the insurance card to Apple Wallet. Otherwise, great app!
  • Works well enough 4/5

    By Matt163
    Works well enough. I would like to see the option to add my insurance card to my Apple wallet. Please add this feature.
  • Very Useful 5/5

    By Donald Dula
    Great alternative to logging in to the desktop website
  • Good work BCBSM 5/5

    By Krunal p patel
    This app is really helpful to me as I don't have to login to account just to check my member portal account status. Everything is available on tip of your finger. Feature are awesome to start and it saves a lot of time of day to day life. Everything is right there when you need it. Right away!!!!
  • Excellent App 5/5

    By Designed Right
    Keep Innovating! How about some 21st Century Medicine, Genetics Based that gives we BCBS Members Better Outcomes and Automatically REDUCES BCBS COSTS :0)
  • Very Friendly and Easy 5/5

    By Spartanfan05
    Thanks for adding TouchID! Makes it very easy to access my account. I also like being able to access my spending account. Great updates!
  • Please fix 1/5

    By Jeff61681
    This app won't even open? It worked great before the last update. Can you please fix this app?
  • The app would be perfect if it would use finger print reader 4/5

    By Freemantimps3
    Please add the ability to enable and log in with the Touch ID. This app is handy for doctor visits but I don't always keep my list of passwords with me for every account I log into.
  • Works good 4/5

    By Diggity68
    Touch ID to login would be a nice addition.
  • New app 1/5

    By Lyle Armstrong
    Comes up a foreign language. Cannot read, cannot change. Cannot understand. No where to get help. So cannot use. No customer support
  • Garbage 1/5

    By PoisonTheWell98
    Nothing more than a website wrapped in a app.
  • Easy to Use 5/5

    By Charlie99990
    Very intuitive app!! I like the electronic card.
  • Cool !! 5/5

    By vamsi.kavuri
    Great app. It's easy to use. I can check my EOBs right in the app.
  • Great app 5/5

    By Chrissy2513
    Great app to give me access on the go. Especially for my ID cards.
  • Useful App 5/5

    By Sesha Peteti
    Application features are good. I can view My/Dependents coverage, View all Claims, Explanation of Benefits (EOB’s) etc. On the go, I can find Doctors, Clinic etc. Still there a scope to improve Application Theme

BCBSM app comments


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