Won’t send me an email 1/5
I just got a new iphone so I had to start from scratch with my 20% entire purchase program. I forgot to write down my password so I requested to have bbb send me an email to change it , and I still haven’t received one. Very frustrating and I don’t know how to resolve it.
Timed out 4/5
Every time I tried to place my order (10 times) the App would time out and I would have to sign in !
Love it 5/5
My coupons are available right in the app which makes some amazing deals. Free shipping is available for item over a certain amount maybe $35 it’s so convenient.
High battery 1/5
I hate this app for HIGH BATTERY USAGE LOWER IT AND I WOULD CHANGE RATING.
If it cannot be done I would remove from this device and never use on my other devices due to HIGH BATTERY USAGE!
Ordering problem 1/5
By Big L Hou
I was attempting to send my daughter and son-in-law an anniversary gift and it took four entries to get the ‘ship to’ address correct. And after the order was placed the apartment number was left off. Now I don’t know if they will receive it or not.
I chose next day delivery.
And I love BBB!
Should give it a five 4/5
I just was sad to find out that my coupon didn’t work on Kate spade. Website is excellent.
Pros and Cons of App 3/5
Cons: The biggest con and irritation of this app which actually hinders me from using it—and now that I’m actually thinking about it, causes me to use other apps and shop elsewhere is that it is EXTREMELY slow when using certain functions like: save for later, adding to a list, accessing your lists, and deleting items from your cart. I tried this from multiple devices to make sure it wasn’t the phone and it happened on all devices in varying physical locations.
You are no longer able to input/upload and utilize coupons yourself, they are input for you through your account status and when the company sees fit to give you them. So if you find a coupon elsewhere like Retail Me Not, you can no longer use it in this app. As a frequent shopper who forgets things it’s a big con!
Pros: Being able to see if items are available at multiple nearby locations without having to input each location. Info is right there along with the item. The ability to save for later, create lists as well as a registry is great. Overall it’s a good app but the processing speeds are a serious hindrance and as I said before, to the point where I will actually shop elsewhere to avoid the issue.
Beyond + is a great service 2/5
Will update star rating once they accept Pay or at least store my credit card info so I don’t have to enter my security code each time I want to place an order.
Happy Shopper 5/5
Easy to use app with help categories, notifications and filters.
Love you but update for iPad screen. 4/5
Love the plus program! BUT wish your online site was set up for IPad, with screen facing horizontally.
Easy ordering 5/5
Website makes everything easy as a returning customer...
Complex password 2/5
App password is so complex than my bank password.
Not user friendly 2/5
This app is pretty painful to use for registering for wedding gifts. Every time I try to add a gift, it makes me sign in again and it keeps ‘forgetting’ I already have a registry. When I try to remove an item from the registry, it often deletes the wrong one. This app makes me want to rethink registering here!
Scrolling is horrible 1/5
I hate this app strictly because of how scrolling was designed. YOU CAN ONLY SEE ONE PRODUCT AT A TIME. It’s painful to use. Have to scroll to see the next thing. Why aren’t there thumbnails or something? Gives me a freekin headache. So irritating.
Please fix the sign in bug! 4/5
Unable to sign into the app. After I attempt to sign in, the app deletes my password out. When I attempt to log in again I get a username/password error. I’ve confronted my password is accurate on the site. I’ve had this issue for a while now. It was fixed in a previous update and is now back. I’m unable to use my Beyond+ account through the app because of this. And now I’m wondering if I should just cancel my membership all together. I’ve contacted the iOS help staff who attempted to help with no lock. Please fix!
Update: Support was able to get to the root of this issue. My rating for this app has been updated.
I give it 5 stars but.... 5/5
I really like shopping here but lately it doesn’t let me add the items to my shopping chart can you please fix the application thank you!!
Great App from a great store, but it’s time for the next step 4/5
This app is really good, it functions exactly how I would expect. As the new beyond+ feature comes out, I would love to see the ability to add that card directly to Apple wallet, so I could pull it up in a jiffy in store. Hopefully this is already part of the plan as beyond+ is still in beta.
I tried several apps/stores for registries for our wedding and this is BY FAR the best. I even got an email a few days later from the associate at my LOCAL BB&B about setting an appointment to come in with the phone number to call and the associate directly working with our registry.
Customer service is excellent, app is amazingly easy to use and well organized!
Registry Notifications Don’t Work 3/5
Nice app but the registry notifications do not come through at all.
Needs Wallet Availability 1/5
Needs to get with the times to be able to store not just coupons, but gift card or store credit in Apple Wallet.
I placed an order 6 days ago. Received an email today it will be another 7 days to fill my order.
Can’t cancel online. Called not allowed to modify order now. Had to email three times to get coupon discount. Waiting on that one.
Don’t think I’ll order online again.
Love shopping the store though.
Needs major work 1/5
I have tried to check out at least 5 times to no avail. I tried to edit my shipping address prior to checking out at which point the zip code I entered auto populated my city and state. I then attempted to continue and received an error message saying the city / state combo is invalid. I tried to delete the zip and add the city and state first, but the state drop down would not display my state! Needless to say this is a surefire way to get your customers to give out out of sheer frustration. I suppose I could go on my computer or another device and try but that’s just as inconvenient. Word of advice - make your checkout process seamless or risk your customers taking their business to Amazon where you can get the same thing and not need to deal with the headache (and get free shipping under $50).
APP DOESN't open 1/5
I down loaded 2x and it does not open. What do I do next ?
Revised Review...Excellent customer service -.Very disappointing 5/5
Developer got in touch with me immediately and turns out the issue with the coupon was a mis-read on my part. Thumbprint is a security issue that they are going to work on – still love bed Bath and beyond
What drew me to this app was the opportunity to get 20% off my entire purchase every time I shop – we use bed bath and beyond a lot so the $29 purchase price was worth it. The coupon on the app is always expired, and in addition the thumbprint login doesn’t pop up. You need to manually log in with a password every time – yes I have the thumbprint option checked
Good app. Developer reached out and fixed my issue
Isn’t about time to create an iPad App? 1/5
By Big Dominic
When are you going to create an iPad version? The iPhone version on the iPad doesn’t cut it.
Updated: STILL NO IPAD VERSION! 11/28/2017
Updated: STILL NO IPAD VERSION! 02/08/2018
Multiple Cancelled orders 4/5
This may not be an app issue, as much as a process issue, but every order we have placed has been cancelled with no explanation. Makes this app worse than useless, mates makes it a waste of time too.
Love you guys for the iPhone X update
Bed Bath & Beyond South Park Meadows 5/5
The staff is the reason I prefer to shop at the Bed Bath & Beyond at SPM. Very professional and friendly. Whenever I ask for help they go out of their way to resolve any issue I may have.
Takes a long time to load coupons (or even fails to load coupons)
Stalls on startup 1/5
Very frustrating. Must force close app or it spins forever. Not pleasant to use at all.
iPhone X 1/5
I’ll give you a 5 star review once the app is updated to support the iPhone X!
My offers doesn’t work in any version of app 1/5
Paid $30 for beyond+ membership but Can’t get to it in the my office page of the app. Causes a big issue in check out line at the store and store representative act like it’s my fault not a problem with the app. If you close the app and restart the problem usually resolved. Very frustrating.
I can't even open the app. It crashes completely. I have deleted it and reinstalled it on my iPhone 6s end it still crashes.
Thank you! It now works perfectly! I change my review from One Star to 5.
By Dedi Apple
Best online shop ever~!!
The app is unhelpful 1/5
I don’t know if it is just the app or Bed, Bath and Beyond’s own computer system, but trying to locate an item that is supposedly in stock in a store is ridiculous. There is no way to locate where this item is supposed to be in the store. The supposed number available is not accurate. And once you get in the store their system is also not accurate. The employees can’t find items they supposedly carry. It also appears the app and the store systems don’t communicate well because your app can show you have a coupon, and the store system seems to delay it recognizing it. Also when you try to redeem said coupons online with the app, it doesn’t work. The instructions don’t match what is actually occurring.
20% off too!! 5/5
Great store & great deals
Good App 5/5
This app worked well for my order no complaints
Always have what I need 5/5
BBB always has what I need. Most of the time I also get free shipping and it comes even quicker than stated. The app makes searching for things even easier!
Bed, Bath and Beyond 4/5
By D. Hill
This application makes it convenient to shop for products offered by the store. With the app users can shop for items by Brands or Categories. Users can also use the app to manage their account, look for store locations as well as look up one's gift card balance. Users can use in store and offline store promotions within the app. Users can also see if products are available in their local store. The design leaves a bit to be desired being made for the iPhone instead of both the iPhone and the iPad so the resolution quality is a somewhat subpar. Still, for regular shoppers of the store this app meets your needs in about every way.
Outstanding Store 5/5
Excellent service both in store and online.
Great Store 5/5
Love shopping for my SadaStream syrups, bottles, etc. Also love their kitchen gadgets. Wish they would have a sale on their Kittchenaid Stand Mixers. Whichever store I go to the employees are very friendly and helpful.
Wedding Registry Changes 3/5
It would be nice to be able to make changes to your wedding registry online or through the app instead of having to go back in the store.
Best store ever 5/5
I absolutely love this store. The merchandise they carry and the people that work there too.
Love bed bath and beyond 5/5
BB&B has super fast shipping & youcan sign up for 20% off in emails.
App works fine, but if you have an item in your cart that becomes out of stock, you need to go to the desktop version to delete it. A link to tabletop is at bottom of homepage.
Great Selection 5/5
All things HouseWares! If you can't find it anywhere else, BBB probably has it.
Plus weekly Coupons for 20% off 1 item!
Excellent Cookware & Bakeware departments as well.
Extensive Linen department, Yankee Candles, every possible storage device for bedrooms & bathrooms...
And coupons can be scanned into the app so if you forget to bring it - it can still be used from your phone!
Love the store and the app! 5/5
I scan in the coupons from the mailers to the app and 'add' the ones in the email without having to print. The app has a place for favorites where I can look at them next time I'm in the store. All around love BB&B!
Awesome shopping experience 5/5
Just what people need
Love BB & B and love the BB & B app 5/5
My go to place online and in the store for all things bedroom bathroom and kitchen. Hey, those of you who complain about pop-ups online, take charge, install a pop-up blocker. Problem solved.
mobile app 5/5
so easy so accessible, love the coupons!