Great Service. 5/5
Love the convenience of ordering through this app. It just works for me plus the Deals are literally unmatched. Thanks to the Developers & Best Buy.
Crappy app that continually locks up 1/5
I just downloaded this app using a current iPhone with plenty of memory plenty of storage space, and yet it locks up anytime you click on anything looking for further information.
If Best Buy wants to compete with Amazon they need to get their online buying application up to speed
App issues 2/5
Not sure what’s going on but app is slow to load anything most of the time and sometimes just freezes up. Don’t have this issue with other shopping apps so I’m not sure. Usually have to close app 2-3 times to get anything to show up. Usually just stuck on a loading icon.
App keeps freezing 1/5
After the last update the app keeps freezing while scrolling and I have to close the app and reopen, please fix
Bad update 1/5
By Pelon LA 424
After the last update the applicacion is not work, just pick one thing from the app the app is going to stay freez. I hope you guys fix the sooner possible this uisse.
Latest Update Makes App Unusable 1/5
The latest update causes major freezing! App freezes and locks up every single time if I scroll down to where I can see the “what’s included” drop down on any product page. I’m on a iPhone XS Max. Also can’t autofill passwords or use Face ID.
Payment PROBLEM 2/5
I really don’t understand your app and your store when it comes to payment I pay my payment in the store in cash. Yes I understand the business days. But it really does not need to take 2 weeks to update payments history.... saying that I owe money in the “store” but the app is saying different even if you check your balance in the store it’s wrong vs the app. I don’t understand. Now why is it sooooo hard to find my payment history or payment on the app I think you should upgrade your app when it comes to organization and payments. It’s so hard to find things plz make changes I’m pretty sure I’m not the only one with this problem
Best Buy 5/5
It was very easy to access and place a order online the website has great maneuverability
I love this Company!! 5/5
The staff is always so helpful and full of knowledge. This app makes shopping even easier!
Latest release has tanked the app 1/5
I use this app daily. After the last update it doesn’t even work. Uninstalled and reinstalled and worse than it was before. No Touch ID log in, no password auto fill available, and after logging in by retyping everything, can’t enable Touch ID, and get a generic error on failure. Tried to load member offers and the whole app froze. Tried to look at the featured items in the home screen area, app froze. Had to force close and restart both times. There have been some annoying glitches in recent releases, but this release makes the app entirely unusable. I just wanted to buy something and look through what’s on sale this week, but afraid to place an order when the app is freezing and not working like this.
Needs some work 2/5
App keeps freezing forcing me to restart the app.
Great for shopping 5/5
By the heritic
I do a lot of my electronics shopping through this app, and having the Best Buy VISA, this makes it easy to pay my bill too!
No Save List 2/5
Can't make a save wishlist while login within the app? Keep getting error ”Third Party Exception”?
Best Buy 5/5
Wonderful place and service!
Great filters 5/5
Great filters to narrow done your choices and hone in on the product you want. Especially useful for products with lots of choices, like computer monitors.
How good this app is 5/5
It is so wonderful on all the stuff I can buy
Apple air pods 5/5
The Best Buy app is the bomb it is so user friendly please download the app today. I purchased 2 pairs of Apple Air Pods and checking out was a breeze !!
Awesome app! 5/5
The app offers all the information you need for purchases and weekly deals! Very convenient!
By AngryBird 23
Awesome App 5/5
Works well and made my first purchase in minutes. 😀
Is this all even working? 2/5
I ordered a movie that already arrived and I’ve seen it like 3 times already. However the app continues to say pre ordered. It doesn’t say shipped or delivered. This app needs fixing ASAP.
Very good 5/5
Love this place the Best Buy .
Like being inside the store 5/5
By SGT CPTU
This offers you an number of abilities to buy, add, change items at the Point of a finger lol unlike the wonderful staff in store there isn’t a smile but the app is great for the simple things you can handle and make changes and match thank you
Face/Touch ID can’t sign on 3/5
When try to sign on sign face or touch id user name and password Are not auto populated
It’s alright app 5/5
By Aaron 4506
It’s good app Best Buy i just bought a GoPro 7 with app & I can’t wait to buy more stuff with Is app so far is a good app
Love it 5/5
By Chris iWear
Great app and saves me so much
Works great does everything it’s supposed to do! Fast and easy great app!
No option for in store pick up... 1/5
By Hark fall
I placed an order and used Apple Pay, no option for in store pick up was given it just defaulted to ship to home. I spent thirty minutes trying to get it fixed. Nope...
So I’ll never use this app to order again.
Amazing app 5/5
Amazing app, always works, easy to use
You can get everything you want 5/5
I love this store.
Constant password reset 1/5
Every login requires a password reset
Buying from Bestbuy.com is easy 5/5
Great selection of electronic
products. Prices is low compared to major retail and warehouse member.
The best place for Tech 5/5
By David Charry
Excellent app. Simple and dynamic use.
BestBuy simplifies my life.. 5/5
Love the easy access to my purchases & especially warranties! Now I see they allow purchases from other stores too- thank you! Paperless.. Quick & Easy.. I'm grateful. Lisa O'Malley
By Syko 1019
Greatest app ever. Person before was practicing over reacting.
Split view on iPad 1/5
This app is okay, but you have to integrate split screen on the iPad. If not, just delete this app. This is not how iPads are supposed to work.
The app is amazing 5/5
By lit cuz for life
🥰 I love it
Such a amazing app 5/5
This App is so amazing because it has everything I need to do it or is everything it App is so amazing because it has everything I need to do it or is everything it would’ve everything they needed to order any were never but you never and is always good but other people that they’re out there that they think that is not good at all I’m just like what house in a goodwould with everything they needed to order any wind never say never never in his
Great App! 5/5
This is my first time using the app. It was easier than expected!
Best Buy 5/5
This is a wonderful app you get the best deals for awesome stuff
Link query 2/5
Why does a link in an email from Best Buy just open the app and bounce directly to Safari?
If I wanted to search that way, I’d do it myself.
I expect a link to open the app, and let me Actually Use The App.
Please fix this!
Package Tracking Bug 4/5
By ostrich egg
I cannot track either of my packages straight from the app, although it works when I click the link provided in the email(s).
iPhone xr 5/5
I really want the iPhone XR I have an iPhone 8 now
Best Buy App is Amazing 5/5
Usually just use app to browse what's new and manage my credit card which comes in handy when traveling or forget to send payment in mail. Great app overall easy to use recommend to all who love Best Buy.
Always have what i need.
Best Buy is Awesome! 5/5
Yes yes yes yes yes YES!
Worst app ever and your a electronic store 1/5
This app always have issues and your an electronic store you should be ashamed of
Yourself ! Freezing not loading
Great app 5/5
This was a great app I could find this things I needed bought something and I was able to pick it up with just a scan
This app is one of the best working apps I have used in awhile. It is very fast and smooth to navigate as well enjoy!!