Dork squad 1/5
By Charlie and Erik
Predatory pricing, the misrepresent IPHONE PRICES >:(
Best Buy Online 5/5
Just as good as in the store itself if I have it shipped to home they are quick if I pick it up it’s there and ready at my local Best Buy 30 minutes away 👍
People who work there 5/5
I always get smiling faces and much needed greet at the front door. The employees of Best Buy always give me lots of information and educate me about whatever I’m interested in purchasing. I like that they care enough to know about products.
Thanks everyone- Pammy-Sue
Continuously improving app 4/5
Search function is inconsistent even when I know a product is being carried, e.g. a particular pc desktop with i7 processor may only give partial list. Open box availability is improving but web site seems more complete. Deals visibility has improved.
Great app 5/5
Works well in store, at home, and while driving a motored vehicle at a high rate of speed.
Pick up service 5/5
Thank you Melissa. Super efficient and super nice. In and out in no time.
Online shop 5/5
Is the best
It’s an app 2/5
Really don’t like the UI it’s 4 tabs with basically two actual functions. Tracking wasn’t all that great especially when you literally see the item the next day yet have to pay premium to get it. But whatever the app does what it’s supposed to. I’ll keep my business to the pc at home for shopping
Apple Pay Disappears Again... 1/5
...used to be able to use Apple Pay as a payment method at check out but now it’s gone again. Buying used to be super easy.
All I need 5/5
By As long as I live
One stop shopping when I shop on line. Prices are very good and comparable.
Weekly ad scrolling games/movies 2/5
This has been an issue for awhile now. When scrolling to the right on games or movies (when they are lined up horizontally) on the weekly ad, it often times does not let you. Please fix this know issue.
No blind people need download 1/5
I have to say I’m hopping mad! Whenever I start this app, whether on iOS or android, and it notices that I’m running a screen reader, a message pops up telling me that accessibility improvements are being made to the app, and the only option it offers me is to open a browser window to the best by web site. So ... no in-app specials, no app exclusives, heck ... I can’t even respond to a notification. I appreciate you wanting to make your app accessible, but this is the wrong way of going about it. It’s like putting a sign on some of your stores saying that blind people aren’t welcome. Previous versions were not the most accessible, but there was a lot I could do within the app the way it was. As a long time Best Buy customer, pleas please stop this, and bring back the use of the app for us.
Answer your phone 1/5
It’s hard to call and ask a question when there is no way to reach anyone on the phone or through the app.
Very modern online shopping 5/5
By Dawson Friedman
Love that Best Buy has spent the time to offer a modern shopping app. Complete with signing in with Google, purchasing with VISA Checkout and yes the perfect iPhone experience of Apple Pay. Just a very well done, well thought-out app. The other guys should just copy and paste honestly.
Password restrictions 1/5
You force me to make a pw fit your requirements for high basically makes the account unusable.
What is going on with the app can’t get in
Way to Slow 2/5
By the update is booty cheeks
Very slow app the rest is okay if you don’t mind the wait.
Thank you for using release notes 5/5
This is a great and intuitive app. Very nice design. I’m glad you continue to post something close to a change log as some are moving to very generic and corny sounding update logs.
I love working at Best Buy. 5/5
By Stephen Ciskanik
I love working at Best Buy. Great and helpful app to check prices
It’s ok I mean they don’t show a lot of thing that are available but they show reasonable laptop
Either by using this app or website always slow. Comparing with Others.
App works great iPhone 8 Plus 5/5
App is stable , and easy to use . Great job app builder .
Good service 5/5
Best Buy has what I am looking for always and I love this app so much
Getting better 5/5
Before it was hard to shop on line and sign in to my account leading to locking me out hated it now it’s easier to use and with the face I.d so much better to sign in
Performance gets worse and worse 2/5
This app used to be fast and quick at look ups, but lately every update seems to make performance sluggish. Easily 5-7 seconds to take me to the product I scan when it used to be instant.
TL;DR: 3D Touch product scanning is taking longer and longer with every update. Please look into.
New home purchases 5/5
We purchased a refrigerator, washer, dryer, TV & sound system at the south Austin Best Buy on Hwy 290 for iur new home.
We experienced positively the best and most professional assistance from the store associates there that we’ve ever had. Everyone was friendly, VERY knowledgeable in their areas and went out of their way to give stellar service. This includes the associates in the Magnolia audio/visual section.
We recommend this location to any Best Buy customer.
App is dope only a couple flaws 5/5
Only flaw I have encountered was the price in store in Amherst ny was the price on an item there was off by hundreds on the price on this app. But they backed it and made it a professional transaction!
Grateful for supervisor, Kevin, goin’ the extra mile 5/5
By woman who travels a lot
I have a spinal cord injury. That being said, you can imagine that I drop a lot of things. My iPhone disappeared.
Panicking, I went to Best Buy. Although the evening manager, Kevin, was busy: he spent about an hour and lots of resources to help me recover it.
Ironically, my service dog who “rides shotgun” had managed to wedge it in the console.
I can’t possibly convey my gratitude for the help. Although this is not a common problem, the kindness is extraordinary.
When I expressed my gratitude, Kevin said, “I would have done the same for anyone in my family.” Wow!
Apple Pay Support??? 1/5
This app gets updated every other day but Apple Pay is still not supported on the mobile app? How do you explain that??
Just stupid. And only two checkout options on the app?
This app needs major help. No longer works with saved passwords you can not use face/Touch ID to log in but you could log in with google. I have uninstalled the app and will just get my online purchases from amazon instead. No log in problems there.
Best store 5/5
I have lived in others cities, for any of my electronic needs I buy at this store. I have always been told the truth and no receipt errors in any of my purchases or returns or exchanges. They do it right the first time so I do not have to continually return to get something corrected and done right.
Worst App 1/5
By Sebastian Muffington
Using this app is like navigating an obstacle course. It constantly signs me out, "confirms it's me" with a code and forces me to reset my password...several times in a row. I'm on my third password today. I think Amazon has a guy on the inside sabotaging it. Right now, this app is Best Buy's best defense against paying customers. It stopped me dead in my tracks.
La mejor en eléctrica 5/5
By rosa piceno
Apple Pay Future !!! 5/5
Apple Pay Future makes life a lot easier!!!
Worse app I ever used. 1/5
I’m only giving this garbage 1 star because I cant post a comment without it. It should be removed from the App Store permanently! I wish I could give it a -10.
If you want to be frustrated to the point of madness download this app. It’s doesn’t get past loading the first screen. YOU CAN NOT SIGN IN. I’ve deleted it several times and re downloaded it. Still doesn’t work. Won’t work my husband phone either. Get it together Best Buy. What exactly is the point of this app? Alienating customers???
App takes forever to load! Not my connection. Every other app works great. Disappointed
App Is Useless 1/5
By Little bug 227700
This app will not even let me sign in. It says “Error” or “no service.” Someone needs to fix this app ASAP!
Good but slow 2/5
By best buyer1
It’s very slow
Slowest app and crappiest app that keep crashing 1/5
I have over 150 apps and this is the slowest one. If you barely lucky, it will load your page in 10 mins otherwise it craps out most of time. Will be getting rid of it. What a shame that a technology company cannot develop an efficient app.
Credit Card info 1/5
I have had this problem before. Once you place an order and begin to process it, whatever credit card you choose is stuck in your memory for this purchase forever. I can’t change to a different card. Closing the app and starting over doesn’t help. Clearing Safari doesn’t help. Restarting the phone doesn’t help. What was there is still there. Today I added a card. The process failed because I entered an incorrect expiration date. I went back and corrected and saved the date. A review of purchase cards now shows correct date. When I go back to complete the transaction, the incorrect date is still there. And ain’t nothing going to budge it. Now I cannot order and pick up in store. I have to up there and waste time locating the item and then standing in a line longer than the pick up line. Not a happy shopper.
Apple Pay and Best Buy! 5/5
What a great combination, Apple Pay and Best Buy!
Great app, nice product display 5/5
Search and examine all the products of Best Buy. They tell you about their great sales right when the app opens, too. Wait a little while and the item you want will be on sale.
Cross index products with camel camel camel.com and find out good the sale price really is.
One small hate 5/5
By Mr jjp
Can’t get. Rid of things in cart
It is really hard to find “review purchased items” 4/5
The app could improve on user experience by make things more intuitive such as “where to I review items I bought” etc.
BB App 5/5
It does what it’s supposed to and I appreciate that.
Always a pleasure 5/5
Never fails me
Great online 5/5
Easy fast boom 💥 done!!
Will not recommend!!! 1/5
Worst of the worst app ever !! Please check out other credit cards apps and see how easy and simple those are to navigate !! Then do the same with this pc of crap !!
Amazing App 5/5
Clean interface! Very easy to shop products! Love how I can purchase items with Apple Pay on my phone.