I love all the products Best Buy sales.
Best Buy 5/5
Awesome store to order items good price 👍🏼✌️😷⭐️⭐️⭐️⭐️⭐️
Best Buy is great 5/5
By Alan Wisneski
Love the app love the people who work there!
By John the amazed.
Easy to use. Easy to pay the credit card.
I love bestbuy 5/5
I love bestbuy but the only problem I have is why do you have to spend 35 dollar or more to get free shipping it should been 25 dollar or more.
Location not working 3/5
Since the update when into effect I Lost the ability to find store locations or set my correct home store. This is really frustrating..
Sorry something Went Wrong! 2/5
Whenever searching for an item at a different location, the error (Sorry, something went wrong! Please try again soon.) HOW SOON!!
I went shopping online. Which expedited my shopping experience. I love that you get get what you need at a clock and then show up and it’s ready
Solid Company 5/5
Best Buy has never steered me wrong. Real straight shooters.
Dependable Site 5/5
Only site or app that I buy my electronic items. Items are shipped abs delivered faster than Amazon and I have confidence of my purchase it a product that Best Buy has in stock and it not a cheap knock off but the actual product.
App is very friendly to the user.
No employee sign in 1/5
Not sure why the employee app now forces you to use this app to see products but no option for employee sign in or maybe there is I just can’t find it. I use to be able to see products and see prices with my employee discount but now I can’t.
Is the Store Locator broken? 1/5
This app used to work as intended, especially with the store locator feature when it comes to finding out if a product is in stock in certain stores...but now it perpetually pretends that there are “no stores within 250 miles...” ...from ANY PLACE, not even inside one of the stores! 😳 It’s been stuck like this for about a week now, and I’m not the only person who has this issue, and yet there seems to be no progress on it getting fixed, if there was ever any intention. 🤷🏼♂️
Can’t look up other stores to see if it’s in stock. 1/5
By meg sum
It’s been like this for a while and y’all still haven’t fixed it?
Don’t bother 1/5
Please fix location bug 1/5
The latest version does not play nice with iOS 14. Any time you try to search for stock in a store near you it says “Something went wrong”. Please fix!!!!
Waste of time 1/5
The app said the security cameras I wanted was at my hometowns bestbuy. I ordered them, only to find out they were not available there. Then I changed the order to Ship to my house, and a day later I get an email that they canceled my order “couldn’t verify my info” was supposedly the reason. Probably didn’t have them in stock anymore but just don’t update their website. So now 10 days to wait for a refund cause they don’t care to keep their app up to date.....
Slow app 1/5
This app is so slow, the app is updated to the latest update and it takes for ever to load and then doing a search takes more time when this is phone is connected to regular internet and not phone data. Find the bugs and fix them , also start putting bot protection on your app and website to keep people or computer bots from overloading your servers when new products come out and people try to by up everything they can.
Stores must be closing 1/5
‘Unable to find a store within 250 miles of Philadelphia’. REALLY?
Infinite loading. 1/5
By Papa 3kids
This app is not working properly. Can’t even sign in to my account. It keeps loading and loading for very long time. Y’all have a band of Nerd Squad. Tell them to fix it. It’s annoying.
Your app still Broken.
Great app 4/5
Really enjoyed shopping on your app very easy to use the interface and find my way around also I was able to pre-order the PlayStation five before all the bots got them very happy great job setting up your app👍❤️🥳👋
App is horrible 1/5
By frustrated w/ best buy app
There is no place to do a search . One has to go through top features. I found a printer I liked on goggle but had to take the app off my phone to find it on Best Buy website. What a pain!
Can’t look up nearby availability 1/5
Wanted to purchase a game, but the app won’t allow me to check nearby availability. Tried a few different items, all gave me the same results. What’s going on?
Nice app 5/5
By ncyauabzcha agUi
I really the design of the app and everything good job Best Buy!!👍
Can’t load gift cards 1/5
Why can’t BB gift cards be pre-loaded into individual accounts rather than having to have the cards with you when you want to buy something?
Went from bad to worse. 1/5
Constant tracking gone, now won't show any stores with stock info. Just keeps saying something went wrong. Fix it!!!
Nice app for me 5/5
By Fragancia pop
Availability of Products Via App vs Website 3/5
By JJ in WI
I was looking for an all in one printer through the Best Buy app. Was surprised to see such few choices. Went to the Best Buy website and there was much more availability and the prices seemed lower. Before you purchase through the app, check the website.
Doest letme preorder or check availability near by
Don’t Order From Best Buy 1/5
Horrible customer service .. ordered a fridge and they cancelled delivery on me twice .. never delivered with no explanation.. Geek Squad is useless and wouldn’t give me a refund until they get the item back to the warehouse after I NEVER received the item in The first place ...
Store locations unavailable. 1/5
Store locations are not available to see if an item is in stock. App says no stores within 250 miles while there are 6 within a 10 mile radius.
Most recent app fixed the blue clock bug it caused on my phone. Not sure if the app will freeze up when it is reopened, but thats a minor issue.
Most recent update really improved the user experience!
Content needs better maintenance 3/5
By Edward of Cinci
App is fine, I just wish Best Buy would remove items that are no longer available.
Best Buy is amazing 5/5
They sell electronics to home supply & watch’s to video games & mobiles & get it today trust me
Background location fixed 5/5
The latest version, 20.10.10, seems to remove the unnecessary constant location tracking that was occurring before, even when the app was in the background. This eliminates my concerns on privacy and battery consumption.
Battery hogging behemoth 1/5
This app drains the battery in my iPhone 11 Pro faster than ANY OTHER app! And it consumes a ridiculous amount of storage space for a shopping app. Deleted!
What’s the point? 1/5
Easy enough to search on line - and you get better results!
Big selling point for me was the AR viewer for getting a tv. Not one single tv I looked at ($1,500-$2k) offered this feature. I started randomly clicking tv’s just to see if ANY had it. Couldn’t find a single one!
Great idea Best Buy. Too bad you can’t get it right!
Pick up in the store 5/5
I just want to say I am I don’t like the lady and a customer pick up because she tried I was like she owns the store I don’t like nothing nothing nothing so I don’t know what is her name and she work in this morning so if you rebuild this message please say something to her because she’s not on the store and I don’t like the way she three people thank you
The app is meh.... 2/5
The app is just ok nothing special. It reminds me of when apps were just invested and were just basically a mobile desktop. My biggest complaint is when you go into your Best Buy credit on the app. You have to sign in every freaking time. Get with it.
My clock in the upper left corner looked odd. Because it was highlighted in blue. I thought Apple might have done an update. But then I touched the clock, and it went rite to the Best Buy app that I was looking at earlier in the day. Not cool Best Buy. It as if you’re secretly hiding the app to tack people. And it killed my battery. I don’t need your app constantly running in the background.
What is wrong with their SEARCH! 1/5
By Private Parts Please
The app is slow and bloated - why is it nearly 200 MB, and why do I have to update it so often just to shop at this store? Amazon doesn’t tell me to slow down my shopping.
Uses power like crazy in background mode 2/5
Not a bad app but like all apps like this, you wonder why it exists when the website is better. Much worse than that is that it uses a lot of power even when it is not being used. The Battery section settings revealed this. My phone normally lasts all day without issue but lately it was only going about 3/4 of that time before I deleted it.
Location access 1/5
Why are you using. My location when you are not even in foreground? I even changed permission to while using app only. How are you able to bypass apple’s scrutiny
Curbside Pickup Doesn’t Work 1/5
By Chris Hasfitness
Im Here button on curbside pickup button in app does not work. Store staff was rude as well when we had to go in and tell them we were there for curbside pickup. Wasted 1 hour at this store.
Delivery notifications 5/5
Best Buy app is a accurate, I like the fact that beat buy has delivery up to date.
By Daniel Ofosuh
The app is extremely slow after one clicks the cart. Also difficult to make ones credit card payments.
Please fix 1/5
Used to work without an issue now stays running in background setting up data with location and will not close making it unusable
So good 5/5
By casaandra crx
By ralf neckrin
You cannot pay bills online. I’ve typed in my info a dozen times and does not register my card. This app is hands down the biggest disappointment I’ve ever had to deal with. Looks like I’m paying my bill in store
Kills battery life 1/5
By XY tunes
Runs in background and kills battery life!!!!! Ran for 18 hours in background yesterday and ruins battery life.