I signed up for a free seven day trial and was charged 126.00. How do I get in contact with customer service to credit my paypal account? I did not want this!
Love this App!! 5/5
I walk all the time, but this app pushes me to go further with my workouts. Walking can get you back that body you are looking for. Sometimes it just takes help. This app is that help. Thank you makers!!! It took me YEARS to finally find the app that works for me.
I’ve read through the reviews tegarding being charged for the app. Does this app charge you as soon as you download it, even if you don’t open it and/or share your information?
I ask because it’s not showing up in my App Store as costing money and/or a purchase at this time, so I’m not sure how to make sure it doesn’t happen?!
What a joke. 1/5
I downloaded this app to get started with walking & then I changed my mind. Cancelled my subscription before the trial period ended and I still got charged for the month. I reported it to Apple themselves & will be issued a refund.
Don’t waste your time, they just want your money.
By Pelser David
Beware of this App- it downloads & takes your information, and only then does it inform you that you are subscribed with a payment fee $$$$ & can only can through the Apple store. This should be illegal ❗️
Customer support just copy and pastes responses 1/5
I always read through reviews before I purchase something and I’m so disgusted and find it extremely pathetic at how the customer service for this app responds to their customers. It’s always the SAME generic copy-and-paste response. Never is it genuine or detailed or personal to the persons actual needs and/or concerns. Just goes to show how these people do not care about us AT ALL. They only care about keeping the money they stole from you. this is truly a scam and it shows in ways that make these developers look extra lazy, inconsiderate, and selfish because they can’t even take the time out to type ONE helpful SENTENCE.
I know exactly which pathetic paragraph will be copied and pasted to this, so please save yourself the trouble and don’t even bother.
I’ve never seen anything like this before. How pathetic and disgusting and arrogant of you all to blatantly disrespect your customers in such a way that you can’t even take the time to give us a genuine INDIVIDUAL response.
Great workout 5/5
By Man mood
With you i do great workout
By Jamie babbyy
I hit cancel and you still continue to bill me please cancel this immediately. I have a fractured foot as of 1/29 I cancelled this and now billed. Please cancel. I did hit cancel in the app???!
By Alexia Mackenzia Tritt
The workouts are amazing and give me a really nice burn! I’m 13 and this app works amazing for me! I can’t hear the music but It allows me to listen to my sporting playlist while I walk!
Beware of the trial Period 1/5
App does not show up in PURCHASE HISTORY (allowing you to decided whether to keep subscription or not) and automatically bills to your Apple account at the expiration of the trial period!
By # 1 cook
This really help me to get a great workout ❤️❤️ I loved it :)
I must cancel this subscription as my situation has changed. Please notify me if this can be done from this notice.
Profile Pic 5/5
By bad words arnt cool
Hello,I love this app,it helps me workout and get fit. I just have one queation , how do you change your profile pic? I have clicked the little person and i can't do it. Plz reply and help.
You will be automatically charged at the end of a trial period - no way to cancel. 1/5
By Mike Pickus
They don’t tell you that you will be charged untitled after you try it. I can’t believe Apple allows this app in the store.
Love this app 5/5
I love being reminded when to slow down and when to speed up. Love this app❤️
I also can’t find where to cancel and I have gone to the App Store. Can you help in any other way?
Is there anyway to adjust the volume level of the voice prompts? I’d like to listen to music while I’m walking, but often times the music Volume level doesn’t match the volume of the Voice prompts. If there is anyway we can adjust the low volume of the voice prompts in the app that would be awesome.
Easy in BUT HARD TO GET OUT!!! 1/5
This site doesn’t tell you about fees until you hit the button. I want out!!! There’s no where in the App Store showing how to cancel. The BB need to know about this.
I just want my money back.... 1/5
I would like the $46.95 back that was taken out of my account unexpectedly. This is causing anxiety and I am regretting even adding this app.
it’s a start. 3/5
I love the idea of this app but I wish it provided the time it would take to lose the weight. (i.e x amount of days/months)
Fraudulent APP 1/5
By cancel this NOW!!!!
This is a scam that steals money. I did not sign up and they take $45/mo from me. FRAUD CLAIM FILED!!!!
Your answer on how to cancel 1/5
By Zen be
I got the app and immediately deleted it based on your answer to the person inquiring about how to cancel their subscription. Your answer was vague and disingenuous. Rey poor customer service. Clearly you do not care.
I didn’t want this app! 1/5
I accidentally downloaded this app and the next thing I know, $41 bucks was deducted from my account. I barely have money for groceries let alone an app!! I want a refund and I want this app off my phone!!!
By Arch. Baez
This app is a fraud. I didn’t subscribe to any plan an they are charging me a $46.82. For a 6 months subscription and I want my money back...
Cancel my subscriptions !!!! Can’t find how to do it!!!! 1/5
Cancel my subscription
Horrible app 1/5
Way too pricey. Horrible robotic woman’s voice and Very difficult to cancel subscription!
By choklet one and olnly
Cool intense work out
How to cancel? 1/5
The response on how to cancel was not helpful. I tried to do this through App Store and could not find how to do it. It is so easy to get this app with a single click. But it requires hours of research to find out how to cancel. Very very dissatisfied. Lousy App. Lousy service. I will not pay for this if I can’t find out how to cancel. If you are considering whether to download this App don’t do it. A scam.
Ealing speed definitions are unclear and no info available on app 4/5
I am unclear about the difference in walking speeds. It seems like moderate is more intense tans brisk but the voice prompt says to increase tempo from moderate to brisk. There is no place on app that I can find for clarification.
Seems shady 2/5
I downloaded this after seeing an ad and then read reviews- that was enough for me to not even try it and delete- auto subscription on apps is crazy!
I was unaware on how to cancel my subscription or even change my subscription, I was charged for 6 months and it took money that I don’t have for an app. I’m literally out of town and now I can’t make it home because of this stupid thing. I need my money back please. And to find a way home.
Impossible to cancel 1/5
Still trying to figure out how to cancel this. Once I downloaded it, I realized this is not what I need. Tried to cancel and it’s impossible...even through the App Store.
Scam app! 1/5
I came across this app on Instagram or Facebook and it said there was a 7 day free trial. So I downloaded it yesterday only to have $41.99 charged on my account today!!!! That is unacceptable. When I downloaded it this was NOT an option I chose!!!!! In fact I would never downloaded it without the trial period. Now there is no one to contact to discuss this. I guess I will need to contact my bank.
This app is a scam! 1/5
This is a scam! They bait you in saying they’ll give you a 7 day free trial then charge you $41.99 to continue with the app for the next 6 months. I cancelled my subscription on the exact day they told me to and they still charged me the $41.99 ($46 with tax). I contacted Apple to refund my money but Apple said I “don’t qualify for a refund.” How is that right?! Don't download this app, they’re just trying to steal your money. I’m taking this charge up with my bank. This is crap! Y’all aren’t taking my money like that! Sorry! I regret downloading this app.
I did not want a premium subscription.
I do not appreciate how easily and involuntarily one ends up subscribed and how difficult unsubscribing is. Big fail Apple. Bigger fail Better Me to trick people into subscribing. I open the app twice and now have a $43 subscription for six months which is set to auto renew. What a scam!!
How do i cancel my subscription before it automatically renews 1/5
By i dont usually write a reviews
I cant figure out how to cancel my account or subscription. And I'm afraid it is going to auto renew and charge me for a 6 month subscription and take money that i dont have. I cant have it auto renew and the information on the app is so difficult to understand what I need to do to cancel my trial or what not. And I’m completely regretting me downloading this app because I has caused a bunch of anxiety from this bs.
I would like to cancel it’s kind of expensive for every month more money !is that any customer service number please provide me
How many steps have i walked a day? 2/5
This app would be better if it gave you a view of how many steps you have done!
Disappointed - audio is restricted 1/5
By WyWay's Mom
I like the concept of the app but am canceling after a few weeks because you must keep the app open and visible on your phone. I like to watch streaming videos during my treadmill workout and you can’t do that with this app - other audio is muted however there is no vocal prompt to change your pace unless you are looking at the display.
Easy to use! 5/5
By Monica L.T.
This is a well thought out concept.
I find this app deceitful. Hook you in as free - but it’s not. Grateful I did not sign up at all as the posts suggest that this service cheats people.
NOT FREE!! 1/5
This app claims to be free other than “in app purchases.” In a manipulative way that is true. The minute you finish filling out your information it requires a subscription. So the app is entirely useless.
Do not download if you don’t have a disposable income. This is an elitist app.
This is NOT a free app as announced 1/5
This is just another “free” up you’ll get a free trial and id you hit “yes” you’ll be on the hook.
Could be much better 2/5
I like the walking workouts. If you play music from Spotify (or anything else) through the app, it won’t let you turn the music up very loud. If you get a phone call during the workout, and you answer it, the voice prompts stop. Beware that this isn’t really a free app. After the first 3-4 walks, you can’t continue without purchasing some sort of plan. The week trial is fine, but it turns into an auto-bill of $41.99 for 6 months if you forget to cancel within a week. That is definitely too expensive for what the app provides.
By new haven 123
I tried the app for a few days then found it wasn’t for me. I tried to cancel the app, I didn’t want to have it automatically subscribe but the app is ambiguous and I ended up with a paid subscription. I attempted to cancel again with no success .
The response was over the top arrogance
Charged and didn’t authorize... it’s a scam! You can’t get into app without paying first ! 1/5
The best app 5/5
By michaela molina
This app is the best thank you for the app it got me in shape I think everyone Should use this because it gets you in shape thank you that’s why i gave you five ✨🏅🎆🎖🥇
Too expensive for what you get. I tried to cancel as soon as I opened the app and haven’t been able to. The directions don’t work and I can’t figure it out. So now I’m stuck with an app I won’t be using, stuck paying $45 and can’t cancel!!! I wouldn’t get the app!
Subscription ambiguity 1/5
I tried to cancel a day after my free trial began because it was not the best app for my needs. I tried to cancel but I wasn’t able to do it according to the process presented to me and was then charged $41.99. I feel duped. Don’t bother with this money grubbing app.