Super fun to cruise around town. Difficult to start 2 at the same time. Used 2 phones and 2 credit cards but you have to use 2 separate emails also. After we got them to both go, it was a blast. Used them 2 days in a row
Bad experience 1/5
The worst experience I had
Suddenly I fell off and got out of the 100 meters of the authorized area and I had to lift this path to get back to the area.
Brakes barely worked 1/5
I crashed into someone due to breaks
Start and stop issue 5/5
Nice ride today but had a couple issues getting it running
10/10 - would use to run into bush again 5/5
Fast enough to have fun running into bush. Slow enough to not get seriously hurt running into bush. No helmet needed.
Where are the scooters? 1/5
The app is not showing me the location of any scooters. I am in san francisco shouldn’t they be all over here? I don’t see any?
I love the service but the inconsistency in the locations of birds that show up on the map and the condition of the scooters are always hit or miss.
Lime is better period.
By Hammer ASDF
I’m not sure if it’s an app problem or a problem with the scooters themselves. Who knows? At any rate, I dropped $10 bucks for a ride that never happened. It never would engage. Followed instructions to a T. I’ve also found the “support” through the app to be completely unresponsive.
Parking/app issues 3/5
Scanning QR did not work easily. Parking and my map location didn’t line up making it difficult to end and park in an acceptable location
Refund request 5/5
Last ride I did not go anywhere as my partner’s bird didn’t scan.
Crappy machines and terrible customer service 1/5
By cold 2000
I enjoy a fun ride on a scooter but when they freeze up and threaten to charge your card if you don’t pick it up and deliver it to a place that may me a mike away. Take your bird and shove it.
By Kid Speedster
I had a great time and we tried all the different kinds, but it wasn’t needed, Byrd was by far the best. It was the fastest and the others were left in the dust
Doesn’t work 1/5
Bird scooter wouldn’t unlock even though everything was done correctly on my part. Tried to report damage and that page wouldn’t submit either. The scooter share is great in concept but the execution by bird is terrible because I wasn’t able to use it.
Fun ride. Arduous app 2/5
I like the scooters but that fact that I have to add a set amount of money into my account before using them is ridiculous
Location services broken by app upgrade 1/5
App worked great had to update app now location services won’t work and link in app for location services takes you to wrong page
Prepay is for suckers 1/5
Not going to give you 10$ just to try it out. Let people pay as they ride.
I am a charger for Bird, and it’s an amazing way to make additional money. If I ever have a question or concern, their help support is also amazing with. They are always so helpful.
DO NOT USE BIRD 1/5
BIRD COMPANY IS A SCAM THEY WILL OVER CHARGE YOU AND NOT ALLOW YOU TO CANCEL YOUR CREDIT CARD!!!
Very bad 1/5
It kept on charging us and never locked even when we pressed locked. First time we used it too. Just disappointed
Would give 0 stars if that was an option.
Opted for the $20 pre-paid option. The app didn’t work. Company won’t refund me. Total ripoff. Have to dispute the charges with my credit card.
Do not use this app/service.
Would be great if it worked 1/5
Non-functional app and scooters. No way to make payment as you go. Won’t let you load credit onto an account. Need a card on file, and of course there’s no way to remove a card once it’s entered into their system. Weird enough they need a card on file to let you ride, but entering the scooter codes and scanning won’t unlock them with the app. Waste of time if you’re visiting Denver. Rent a bike.
Horrific Interface 1/5
I have tried for 3 days to get this app to work and have had ZERO luck. Not to mention this whole preload charge crap is just a terrible business model. Your app stinks. Stick with Lyft scooters. 🙄
App Malfunctioning 1/5
I put a balance on the app and tried multiple scooters but none of them activated lol
Price increase 1/5
Changed the price for 10 to 30 cents a minute. That’s pretty ridiculous. There are too many other services to use that haven’t gotten greedy, and tripled their prices. Congratulations, you just lost a rider.
Expand the area 2/5
Expand the area to go beyond the metro station
Don’t do it. 1/5
By Raved Reviews
This was an awful experience. I wouldn’t be using them anymore if I didn’t have to prepay at least $10. It was not worth it. I feel taken advantage of. I rode the “Skip” scooters and the app was a 10/10 experience. Avoid Bird at all costs.
Auto balance reload is complete horse crap and I’m never riding bird again 1/5
By Justin Johns
Money hungry business practice. I’ll use another service from now on. Thanks though
App broken 1/5
I’ve used bird for over a year now in Denver. There are birds every 15 feet. I have an iPhone 8+ and my app doesn’t load any birds anymore
Should have an option to rent 2 scooters 5/5
I have cheap friends and sometimes I don’t feel like walking so It be cool if I could rent 2 scooters with one app. Also last time I was on a date I planned on riding scooters as an activity but i couldn’t because my date wasn’t able to make an account.
Red-lining scooter company 1/5
By Past Avid snap user
I truly do not appreciate that this company has decided to intricately look at maps of where brown people live and has banned them from those areas. It’s ridiculous. Some of the areas aren’t dangerous aren’t even bad dangerous neighborhoods.
Great idea. Mediocre execution 3/5
Riding these things tends to be great. Don't expect to rely on them though as their Network is always having problems. Problems their competitors never seem to have. Bird is my last resort in the industry of ride share scooters.
Would not lock 1/5
Half the time I was billed for was me trying to lock the scooter.
Inconsistent fee charge 1/5
The fee advertisement is inconsistent. The label on the scooter says one thing and then I'm told that you have to look in the app to see the fee.
Ended up paying 4.5$ apposed to ~ 2.5$
Very scammy way to raise the fee without users knowing.
Definitely will be avoiding this scooter service, as well as letting others know of this so they don't get screwed over.
What's the Point? 1/5
Really convenient of you to not show me this "Service Area" I could've walked laps on foot until I've left it, basically stranding myself. Scooter kept beeping after I walked it back too. Thanks for pushing me towards Lime scooters.
!BREAKING NEWS! 1/5
By Sushi Phenom
BIRD HAS STARTED PRICE GOUGING!
BIRD IS SUFFERING SIGNIFICANT LOSSES!
BOYCOTT AND DONT BUY BIRDs IPO STOCK!
Stealing money from you 1/5
They trick you into this stupid auto balance bs. Then, they start auto charging your account.
I have to confess these birds irritated me but only because they seem to be dropped off in places that looked disrespectful. I think if all can respect the rules they are lots of fun!
Location services 1/5
I have permitted the app my location only while using.
After using the app (not beginning a rental or anything, just looking at scooter placement), the app continues to run in the background. I don’t know how long it will go, but I keep have to force quit it to get it to stop using my location.
This shows no respect for privacy.
I wanted to try one of these scooters and I saw this one that was bird. I set up an account and I found a code online to get a free $5 worth of ride the app kept on making me put money on my account and I couldn’t back out of it. There was NO confirmation for a receipt no option to back out. Nothing! I waisted $20 just to ride for 1/4 of a mile. I want my money back!!!
By k Alfonz
Their are ways to travel but to Bird is way more then just a word.
Need Zero Stars 1/5
This app grossly overcharges, does not warn about auto reloading from your credit card, and the scooter was very rough. Also the app offers 5 dollars off after you refer a friend and both buy a ride. My friend and I each put in 10 dollars then rode for a short period and was automatically charged another 20 dollars!!!! LYFT is only a dollar plus .15 a minute. DO NOT USE THIS SERVICE!!!
Ride issue 1/5
Could not end ride, bird charged me extra
Great app, great scooters, but costs 75% more than the competition at 26 cents a minute:((
Bird is best 5/5
By John Bailey
Awesome easy ride!
By This app is party in a box
Lame you have to preload money