Could not get it to power ride. 1/5
By XxbobxX 3000
This was a waste. I could not get the scooter to give me an electric ride. Only could push with old fashion push power. Want my money back....
I don’t like that I can’t access more than one bike with my phone. Terrible that everyone in my family has to have the app and a phone to ride. Eliminates my kids being able to ride them safely with me. What a waste.
Took my info and scammed me on $20. 1/5
Took my info and scammed me on $20.
Everything was loose
Dead birds at SXSW 1/5
My first ride was great! Sadly, over the course of six days I encountered over 20 bird scooters with “low battery” or “damaged scooter” messages. I had to switch to their competitor. It’s hard to like bird scooters when you can’t use them.
No throttle 1/5
Wouldn’t go I’ll try another if I see one
Not working 1/5
You charge me money for product is not working it would not work I push the button I pushed it with my feet it would not work as you can see I was in the same area trying to get it to work
Over charged my credit card ... App didn't work, didn't let me end ride 1/5
Their app didn't let me end the ride, and they kept on charging my credit card in $10 increments. I parked the scooter at the same area everyone else did ... But they wouldn't end my ride. Spent over an hour on the phone trying to resolve ... Their employees don't respond. Great app when it works ... Horrible when it doesn't work ... I'll never use Bird again!!!
Use anther scooter service
Enjoyed my ride 4/5
By bob B 23
They were great but not get economical in my opinion
Nice ride 5/5
Key is not to be a jerk to others. I can see these poor things get abused big time.
Autodraft is a Scam 1/5
I do prefer Limes for their speed but the thing that bothers me the most is how they push and force on you the auto deposit feature that pulls $10 whenever your account has $0. Why not just charge per ride? You can turn it off but only after they have hit you with the first charge. It also seems to pop up in the most inconvenient times when you are in a rush. I now have money sitting on my non preferred scooter app going to waste.
20$ charge? trash 1/5
By aj 10483
ivd used this app for a year plus with no issues. It was always pay as you go (per ride) check my account today to see a 20 dollar charge from bird. guess they operate on a pre pay model now? woulda been nice to know. HELLO LIME SCOOTERS!!!!!
Handy and reliable. Easy to use app and quick learning tutorial for newbies. 5/5
Easy to use app and quick learning tutorial for newbies.
Inconsistent & Unreliable 1/5
Every time I use the service on ASU campus it slows down; even after leaving campus it doesn't allow any speed.
Wasted my money and prevented me from getting where I needed to go.
Save yourself the headache and buy a skateboard.
UPDATE : They quickly refunded my cost, ONLY after reviewing them, not simply because the service didn't work. I also didn't get my $10 sunk back, only credit.
Getting credit towards a service that's unreliable is ultimately unhelpful, because I still can't get where I need to go when I need to, and i'm still out $10.
Did not work 1/5
Bird did not work and still charged me
Dead battert 1/5
By Hailey walkowicz
My first attempt to ride and the battery was dead? I’d like my dollar back!
PRICE CHANGE 1/5
I was charged $.29 a minute plus tax instead of the publicly advertised $.15 a minute. They charged it without warning me of the change! I will not use them again.
Birds are dangerous given their constant disrepair 1/5
Used to love bird. Now I would say at least half the birds I ride in Arlington either don't start or have a major disfunction (brakes don't work, accelerator gets stuck, motor cuts on and off, etc).
Very dangerous and not reliable at all.
Auto payment has got to go 1/5
I didn't want to pay $20
This is the second time I've used the service and the second time it's done this
Stop trying to take money out of my wallet
Went maybe 1kph 1/5
Really really slow
Sad ride 1/5
I’ve done bird for a while and was so disappointed with this ride. It wouldn’t go past 3.5 without having to slow down to that speed. I spent most of the time pushing it like a skate board while my friends enjoyed their ride way in front of me.
Didn’t work! 1/5
Unlocked the scooter and it didn’t work.
Couldn’t find a drop off area 1/5
Could not park near my home, advertised as can park anywhere.
Terrible service 1/5
Terrible as hell. I will never again waste my money.
No Go 1/5
Is the fourth time I have tried to make a bird scooter girl, and again, it will not go. This one had a broken throttle.
Install without my permission again... 1/5
I’ve NEVER installed any scooter apps on my phone and I never will. But after a night in downtown San Diego near dozens if not hundreds of Bird scooters, suddenly the app is installed on my iPhone. Lawsuit!!
Doesn’t unlock when you buy it 1/5
Does not unlock. Ridiculous then still charges you. Not using again. Lime and skip are 10 times better
Wouldn’t work 1/5
My scooter wouldn’t work after paying $10 for a ride. WOMP :(
Darn thing wouldn’t 1/5
By Zaddy sugar sax
The darn thing wouldn’t go
Sick bike ride home 1/5
Battery was dead
Not work 1/5
Motor was not working right
Charges you to push the scooter all around town 1/5
By Ripped off by Bird
This thing worked for about 1 minute, then we just pushed the stupid thing around for 20 minutes trying to get it to work. Nothing. It stopped working, doesn’t tell you why. It’s just a waste of money! We had 3 of these & none of them worked after the first minute or two. Someone else in our group got a Lime Scooter & it worked great! Don’t waste your money on these, they are a rip off!!!!
Awful Parking experience 1/5
By Denys Nevozhai
I ended up in the area prohibited for riding, when I realized that, i pulled over at the area ok for parking Lime scooter. Bird was beeping saying I can’t park in that area but didn’t give me any hint where I can park. Bird, what?! The map didn’t show the prohibited area until I parked outside of the area. I’ve wasted 15 minutes walking with the scooter until I found where to park and only then the app showed the map. You guys should refund my ride.
Didn’t work 1/5
Where to park? 4/5
By Beach bound in az
Tough to find a place to park!
Old useless bikes.. 1/5
By Varinder Bhasin
Old useless bikes... never use them to waste your money
Did not work 1/5
Did not work
Motor issues!!! 1/5
Everytime I try to ride one I waste a dollar cuz the motor be broke!!!!
No park zone 1/5
Scooter shut down because apparently I entered a do not park zone which the app did not warn me of. I had to drag a scooter 3 blocks to my home, put it in my car and transport it. Very poor experience. This is my 3rd time using and my first experience sucked too. I expect a reimbursement!
My friend got a lime scooter for the same amount of time and his ride was $9 compared to $22 with my bird scooter
Convenient, but of the three scooters used on our ride today, Bird was the most expensive. $8 for the least amount of time, while my daughter’s lime was $5.95 for almost 10 minutes longer.
Scooter was broken handle bar loose 1/5
Scooter handlebars were loose did not ride
Ran out of power 1/5
Didn’t get very far and couldn’t transfer to another scooter
Miserable rip off 1/5
By sm rip1
As a long time rider to be ripped off like this is appalling. I’ll never use their product again
Motor didn’t work 1/5
Motor didn’t work waste of $2 for 5 minutes
Best idea!! 5/5
Thank you for helping us get around with elderly family in a fun way!!
Loading issues 3/5
Loading takes so long and so many bird bikes had no battery by the Venice pier
Awful sexist company! 1/5
This company is sexist beware. Took a ride with my wife through the exact same route and had the exact same time with our birds. I was charged $3.10. You’d think she’d be charged the same thing. NOPE! she was charge over $6 for the same trip. And when she emailed customer support she got a generic email giving her a random amount of credit. We thought this would be the end of it surely. Again we were taken by surprise when we birded home and my ride was a mere $3.20 and her ride was OVER $8!
Do yourself a favor and do NOT use this sexist company that will nickle and dime every user. Awful awful business practices by surprising people. I will not be using this service again.