Never been disappointed 5/5
Food, drinks, and atmosphere is always top notch. My favorite restaurant by far!
I am a premier member and the Taylor Michigan location is great sometimes and not so good other times! But we will be doing there today! It’s been very good the last three times we’ve been there!
Most of the time the app can’t locate my table/check when I try to use mobile pay.
Need a new app developer for this app 1/5
Have a terrible time every time with this app. Deff need a new development team to work out the bugs.
Good food 5/5
By sailor 283
Tasty, clean, and great service. You can’t ask for more.
Very Convenient! 4/5
I think the app is really nice and convenient it has a ton of information! It makes it easy to access. I wish the app allowed you to take pictures of your receipts so that you can get points if you forgot to give your information during the visit. Whenever I try to add points after my visit through the app it always says my receipt isn’t found. Then I don’t get my points.
Miami International Mall 4/5
Food was great, the server was hot
Food was delicious. I had the clam chowder and every bite had clams. We loved the burgers and apps as well as deserts. Service was awesome. Mngr came to table to apologize one of the ordered apps was out of stock and regularly checked on us. She even took our pic for us. We can’t wait to come back
Our bartender sucked 3/5
By Joe and Maureen
My husband and I came in to celebrate Labor Day after being with family all weekend. We ordered a pizza but we received one set of silverware for two of us even after asking for another.We would have asked for another beer but he waited until we were finished with our food to ask if we would like another. We come here frequently and will still do so. Help him, he is terrible 😭
Awesome app! 5/5
I just signed up for the BJs rewards program and downloaded the app in the restaurant. The app is really well thought from a dining customer’s perspective and our waiter was fully trained in the app and able to answer all of our questions. Great food, great loyalty rewards, and a great customer experience. Well-done BJs!
Awesome app 3/5
By Sir Sqweakk
Works well feels like vip! Treatment I just hope they bring that section for refills would be awesome ✌🏾 awesome u can be on the wait list
Not happy 1/5
The app charged my credit card for an order that was never placed due to the time of the order. It was stated the order could not be placed due to the time being past 9:30pm.
Good job with this last update, it lets me put my whole order in and crashes every time I go to check out. It was working fine before but this time it literally wouldn't let me continue without upgrading to the non-working version. 🙄 guess we'll go somewhere else.
BJ’s is the most in tune chain restaurant 5/5
I frequent several chain restaurants and BJ’s has not only a great menu and in dining service but but it offers a very efficient Takeout service that has its own separate door and curbside service parking, so you don’t have to compete with the in dining customers. It also provides a unique WiFi app that allows you to pay at your table - including Apple Pay, PayPal and other Major Credit Cards. Very Cool, easy and fast.
We love the servers, they seem to be longer term employees - and I think BJ’s is way ahead of the other chain restaurants on where the In-diners and Take-Out customers expect from restaurants today.
Best Restaurant App 5/5
Offers and deals are right in front of you.
Employees are always helpful and knowledgeable.
Best Restaurant App 5/5
Easy to use and Senior Friendly!!
Hubby tried the prime rib with sweet potato fries and a house salad; the serving was more than adequate, very tender and the server offered a side of caramel sauce for the fries. He was very pleased. I had the Ahi poke app and confiscated his asparagus. It was a very good way to follow keto...Great service and menu options
Love the staff and food! 5/5
Love the keto friendly options and friendly and attentive staff. Will definitely come again and love the new app!
Horrible experience at Westwood village location. 1/5
Took 30 minutes to get my check and my rewards were never applied. App kept saying error and to contact server. Nobody knew anything.
Great Experience 5/5
By Bella Carol
Always convenient and easy to use!
Your App is highway robbery 1/5
By cheated one of many
Already second time when I came to 100 points my points magically disappeared. Magic isn’t it?
Nobody to complain, nobody to ask for support, great. I couldn’t give you zero star so that’s the reason for 1 miserable star.
Bj app 1/5
This app has a glitch and will not allow me to pay online
Better than nothing 3/5
Needs work. It should have a points and purchase history. We have not received credit for many of our last visits and the wrong tables check was associated with our app when we tried to pay several times. When something that is designed for convenience becomes an inconvenience that is a bad design and makes you hesitate about going.
App and website rarely work. Fix your IT dept BJs 1/5
App and website rarely work. Fix your IT dept BJs
By Growth spur
Easy to use. Love the coupons.
Poor performance 1/5
By donde esta the don
Terrible app. Half of the time I try to order through it I am met with error codes that don’t let me use the app at all. It’s so easy to fix yet clearly no one cares or bothers to do something about it. Disappointing to say the least.
Hate the new app 1/5
By vii Thief iiv
This app has always been iffy. The latest update is super confusing. I can’t find anything now. What happened to the rewards QR code for checking in at the restaurant?!?! Ugh!
Bj app 1/5
By Cool r a
The app is garbage had it for 6 months and every time I try to use it it say no internet connection. Smh
What happened???? Albuquerque Westside 2/5
By JW & MB
My wife and I go to BJ’s often. We always sit at the bar and the bartenders are awesome! We were very very surprised to find something had changed...
Our appetizer came out deep fried... we had ordered the potstickers. They were taken back and redone for us... great... things happen. My wife ordered the Pacific Pokie Ahi and I had the Spicy Peanut Chicken Soba noodle dish. The presentation was not good. The ahi dish came out and it was hard to identify... looked nothing like what we saw on the menu. The chicken dish was very small and huddled up on one side of the bowl. I sent that dish back and it came out in a smaller bowl to fill it up. The bartenders were very apologetic. One said they were making another one we could take home. We said okay but never got it when we left. Again, the bartenders were very apologetic. The manager came out and also apologized...
We were taken back because we were use to awesome food and customer service. The bartenders gave us great service... that was half of our experience... not sure when we will be back... not for a while though...😪
The app will not allow you to actually add points. Get the points while there or forget about them. Disappointed but not surprised.
Great app 5/5
The food is pretty good, the beer is ok, but this app is really well done. Great discounts, really convenient way to pay, and I should remember to use it to add myself to the waitlist remotely!
Amazing food and great Beer !! 5/5
Holly helped us this evening and she was sweet as pie !! And as always the food is amazing none of us could stop eating u til
Every bite was gone! Now we hurt lol!! Great food good beer fun atmosphere!!
Excellent tri tip and shrimp scampi. 5/5
Service was, as usual, amazing.
Very efficient and attentive server Andre
Mostly Good 4/5
By Semi-Satisfied IMDB User
The app is functionally well designed. The “Bsck” arrows are too small, and the “pay now” option didn’t work at all, but overall, solid.
Why attempt to collect BJ points? 1/5
Spent over $100 at BJs. App won’t accept input to nite of transaction, and the next day the receipt has faded and so input doesn’t match!
First visit won’t be my last. 5/5
First time at bjs Toms River NJ. Waiter Joshua was spot on and the service and food was excellent. Will definitely be back!!!
What’s the point? 1/5
What’s the point of having an app when it almost always issues an error message while trying to place a delivery order?
Great service 5/5
Awesome staff friendly atmosphere
Seems to operate slowly 3/5
It always seems like the app takes a long time to change screens . Once you get it working it works fine, and it is very convenient to pay the check using the app.
Mobile app not working 1/5
for the second time I had an issue on ordering on the mobile app. I’ve been charged on my credit card and my order never went through.
App 👎 2/5
Bjs is great ! Janette is great at the round rock location but your app is the pits .
Cold food 1/5
By Big Fredo123
Steak & potatoes were ice cold, salad was both blah & warm
Paid but never got order 1/5
I used the app to order a pizza for pickup. The order was never placed when I got there and was told I would need to repay $17 for them to make the pizza. My receipt is on my phone but they still was unable to help. I was told it’s common when you use your rewards the orders don’t go through the system. I left the store without a refund or a pizza. An hour and a half later I get a call from a store 30 minutes away saying they had received my order which I could not figure out how they did. The girl said if one store is busy it goes to the next store. I told her I had already ate by that time and she said she would talk to her manager and then put me on hold and hung up. No one ever called me back. I was never refunded. Called corporate because now I’ve wasted a reward in addition to money. Was sent to voicemail of someone who should have been able to call and no returned call 3 days later. Super disappointed.
Always says “cannot reach, try later” when trying to sign up 1/5
We love bjs and go often but this app is driving me nuts. I have tried to sign up multiple times over the past month and no matter what I do, I get a message “cannot reach, try later”.
Am I missing something?! How is this not fixed yet or am I the only one having an issue?
Like BJs food and the app! 5/5
We really like the food and beer selections at BJs and the app is a great addition to the experience. BJs has one of the few restaurant apps that are actually useful from start to finish. Beng able to get on the waitlist from home before we head to the restaurant is great, they are always waiting when we get there and we usually head right to a table, even on busy days. Being able to pay through the app is standard, but they have a clean and easy way to pay and roll the purchase into the rewards program like no other.
Very nice to pay without waiting for server 4/5
I really like the ability to pay and leave without waiting for the server to run my card! Unfortunately, it sometimes takes a few tries before the app finds which BJ’s store I’m in and can take a few tries to find the check. I often have to close & reopen app to make it work. Hopefully that will improve over time.
BJ Mentor 5/5
Great food, fantastic Service and great mobile app.
Loved it! 5/5
By Cath Sv
Food is great! Love the suggested beer/ cider blends. Only our second time here, but i think we will be regulars!
I heckin love this place / app 5/5
App is so personalizable!!! we love that for her!!! go off queen!!!