Really easy 4/5
By Oc Go To Gal
Very easy to order on the app and pay just double check the order the restaurant got my husbands order wrong.
Great App 5/5
Been using this APP ever since I started coming to BJ’s. This is one of the best if not the best APP of any of the other restaurants I have used. Makes TGIF App look like trash, as with the others. Highly recommend u get this App.
Always good service! Like menu options. 5/5
We have always gotten good service.
Like the healthier menu options zucchini noodles and quinoa.
This app is terrible. . 1/5
By hate Bj s app.
Ordered take out. It switched it to dine in. We were on a tight schedule. Rest of Family has to be some where and to take the food with them and I got left holding a full dinner to eat by myself. Fix your garbage app. Losers
Always Good Experience! 5/5
Always receive great service and delicious food! I’m a big fan of curbside after working a long day.
The app makes no sense! 1/5
The app lets you put your name on he waitlist but you still have to wait and then get in another waitlist once you get to the restaurant...makes no sense! Then it doesn’t tell you the wait time you have to call! So what’s the use in using the app at all???? The only good thing is the girl who explained it when I called was nice and confirmed yes, it’s indeed confusing and makes no sense!!
Good experience 4/5
Very good food, and good service. Lots of fun options for adults and kids. The Pizzuki is sinful. Wings are good, and my wife loves the Moroccan Chicken. Lost one star because staff is usually good, but rarely great.
Great place! 5/5
We come here often. We love the variety of menu choices, the friendly staff, and when busy, we can always find a seat in the bar. I also love the mobile pay! So convenient!
App does not work 1/5
I have tried multiple times logging in, resetting my password, or creating a new account and to no avail. While at BJ’s I have mentioned my app problems with management and although they tried to help nothing is resolved.
It works most of the time 4/5
When it doesn’t work, I have to order another beer an reboot the iPhone. Specifically, it won’t allow me to enter the table number until rebooting.
Spotty App 3/5
It works about 70% of the time I have used it. The times I have tried to translate receipt totals after 100% do not work, but when the app works it’s golden.
Great food and Beverages! 4/5
Whether ordering by the ‘App’ or on line or in person, it’s always easy to find great food. Always good and well worth stopping by or ordering for pick up or delivery. The ‘App’ though is very slow to process, the SMS messenger service errors out for delivery and sometimes take forever, it seems, to process. But the food is well worthit
Best App 5/5
Service not always on par
Stacy was a standout! 5/5
We had dinner tonight at BJ’s in Elk Grove. Dinner was excellent. Be sure to try the mushrooms stuffed with spinach. Awesome. Our server, Stacy, was exceptional ... informative, patient and very funny—> a “10” for sure.
Stacey was our waitress 5/5
She has a great personality and she was a great server she gets all 10s in my eyes and I hope she gets a raise. She deserves it!
By The awesomeaniator
Family loves this place. Always want to eat at one any time we are close. Tried many different dishes, never had a bad one. Make sure to get the app it’s well worth it. Between advance reservations, rewards and specials.
App gone wacky 2/5
God and service is awesome. I’m having all kinds of problems with my app. But I can mobile pay. Lol I can’t get to use my rewards or fix it on the internet or in the store. But I Love BJs
Very useful app 5/5
By Autism mom333
I love being able to pay when I’m ready to go and I love earning points for free stuff!
Good app 4/5
By Sup peeps 4$4$4$
10 out 10 would use again
App needs improvement 3/5
Needs to allow more characters for specific requests
Our favourite place. 5/5
BJ’s in Mesa AZ is great for food quality and service.
The staff are like family and so accommodating.
Can’t use apt 2/5
The apt won’t allow me to add my points from my last visit.
Reviewing the app not the restaurant 3/5
I’m not reviewing the restaurant, food or service. If you want to review the restaurant, go to yelp or something.
My number one problem with this app is the “Preferred Waitlist”. I’ve used it twice and both times the restaurant had no record of my party.
App is very well organized. Lots of good information and generally a picture of every menu item.
The rewards section is a little confusing. I have rewards but I can’t click on them and get any information about each reward. Such as, can I use more than one?
3 stars for the waitlist bug. When fixed I’ll improve the score.
Incapable of even taking my money... 1/5
This is an embarrassing app. Not only is it’s design and functionality poor but when it came time to actually give this company my money the app was incapable of doing even that.
Firstly, they app takes 3-5 seconds to process switching to a new page. That little spinning pizza isn’t cute enough to not find that annoying. It even spins if I leave the app come back to it in a span of seconds.
Secondly, the menu is too extensive to have to tap on all these sub-categories. It would be nice to choose to either see the full menu in one view or CHOOSE the sub-categories I want to browse.
Thirdly, I was trying to get it delivered. After failing to get the app to process my order, I abandoned it and went to the old fashioned method of calling. Call and the restaurant says they don’t order. Other branches do but jot them. Why on earth didn’t the app know this? Address was in there, restaurant was chosen.
I go back to the app thinking that’s why it didn’t work and opt for Take-Out.
Which brings me to the worst of this experience. I click Proceed To Checkout and I get that stupid spinning pizza for 8 seconds and then an error message saying “We’re sorry! There is an error getting payment information. Please try again.”
I thought maybe there was an issue with the app accessing my info and so I went to try and view and edit my payment information...there is LITERALLY nowhere in the app to enter in or edit payment information. And to that I say “where do they do that at??” Your app can’t even process payments?? Bananas.
Worst app for a major restaurant I’ve ever seen.
OH!! And then there’s NO way to clear the cart of the entire order. I just had to delete each item individually. NOT BY SWIPING THO. Nope, I had to tap on the item, tap Delete, the app delivers a POPUP asking me if I want to delete the item and then when I tap yes, it delivers yet ANOTHER popup telling me that I have successfully deleted the item from the cart! This actually made me laugh out loud. This wasn’t oversight, this was coded into the app.
Why??? I have TAPPED on the item and then TAPPED on delete...if somehow I managed to do both things accidentally, I can just go back and re-add the item. Okay, so that’s a minor annoyance as I have to give some grace to the developer’s intention of saving me from a mistake.
But a popup telling me an item has been removed when not only can I see that it’s gone, BUT YOU JUST TOOK ME THROUGH CONFIRMING THAT I WANTED TO DELETE IT! Really??
I feel like I’m operating a second generation iPhone. Lol...indeed these are first world problems, but there is a standard and this app falls so far below the bare minimum.
The app doesn’t even look great. Truth be told the app is way too cluttered and clumsy. Developer needs to hugely simplify. Simplify those graphics. Focus on making an app that functions with intutive ease first, THEN add in your visuals.
Order through the BJ’s App. 3/5
THIS APP has a 50 50 chance YOU WILL HAVE A ORDER ERROR & will have to reorder your food. So if you’re on a lunch break...just call your food in.
Service was great great food great environment
Great App 5/5
By Covina BJ's
I always use the app to pay the check and order ahead on occasions. Excellent convince for paying the check.
Can’t edit profile 1/5
My email address is wrong. The app won’t let me change it as I keep trying hit “edit profile”. I tried to create a new account but because the wrong account is attached to my phone number, I can’t. What a waste
Great app. Needs nutrition info for menu 4/5
The app is very well done and I use it often. The nutrition section of the app is just a white page with no information. Once fixed, I'll change to five stars.
THE best restaurant app! 5/5
I’m rating the app, not the food.
The best restaurant app...period! You can reserve a table, pay, collect points, redeem points...all in the app — amount other features. The design is clean and intuitive. You can pay by PayPal, Apple Pay, etc.
Really, really nice job!
App discount 5/5
By Tramplin’ Trixie
I tried to apply my 10 off 40 discount from the mobile app and it didn’t apply it.
Great lunch! 5/5
Unlimited soup and salad was our lunch. It was wonderful! Great service too!
Saves money! 5/5
I love it that I can just pay with the app and easily apply rewards. No hassle.
The app is stable and simple to use. Every time I use it I feel like I am getting paid.
Great App 5/5
By Mr Longhorn
I love the mobile app. So easy to use and my credit card doesn’t leave my wallet
Great food! 5/5
We love to go to BJs & go often, because the food is great & if it’s not what you expected they make it right. The servers are great too! We had our work luncheon there and everyone enjoyed it. Many people said it was their first time. Thank you.
Nothing but errors! 1/5
Latest update has nothing but errors. It used to work fine for me just over a month ago!
BJ in Sparks Nevada 4/5
By Sheila Bertolino Horton
Had an absolutely fabulous hostess named Brianna so polite and went out of her way to take care of us ...She would make an awesome server..Almost every time our orders have been up to expectation.Have to say the one thing we miss is the way the chicken tortilla soup as it used to come where they would pour it over the avocado and tortilla strips now it comes all as one...The extra tough had more class..Love BJ’s especially the Sparks one.
Dining out depends on the server 5/5
BJs have quality servers. That’s 65% of the experience. BJs have such a big menu that you’ll find something you like.
App will not apply rewards to check
There is no reason not to use this app!
Works every time. Gotta love the preferred wait list. The best part is being able to pay your check so you can leave when you’re ready!
Great App 4/5
Love this app. Easy to pay from and to see menu before hand. Would have given 4 stars but it seems every time I try to redeem a reward I have on it, it doesn’t work for the server and they have to have a manager do it. Not a big deal though and I still get the reward. Food is always delicious. A little pricey though.
BJ in San Bernardino. Server James 5/5
We ate dinner at San Bernardino BJ. Our server was James and he is outstanding. Friendly, very attentive, and provided excellent service. He is a credit to this restaurant . I’m a very happy customer!
Food was excellent.
Left my wallet at home ... No problem!!! 5/5
By Digital Homeboy
I freakin’ love this app!! I thought I was going to have to drive home and get my wallet and leave my wife at BJ’s all alone..
Easy app to use
The app is great.
Excellent as usual!! 5/5
Love their food, and staff is awesome!
Lunch was great! 4/5
By rick brandy
Rib eye , asparagus and pizza was great!
Side salad for $3.75 was very skimpy and would not purchase that in the future.
Waitress was wonderful.
Austin Landing , Miamisburg, Ohio location
Charged me and failed to place order 1/5
We used Apple Pay to order curbside. The app charged me, but then failed when Apple Pay sent the response back to the app. The order never processed to the location to make.
The managers were cool about it and helped us out, but I see no point in using the app until they release an update that explicitly says this is fixed.
Great food. Great service always! 5/5
Our favorite “go to” place for any meal!