Very good app
Keep up the great work
Order keeps getting canceled 1/5
Issues with ordering via app.
Special offers 2/5
Had a hard time adding the special offer to my cart. Called the store and they had the same experience. They sent me to BJs.com service number and asked me to let them know how it worked out. Service line was very helpful but in order to get the offer I needed an item number. Without calling cust service, I would not have known the item number. I did inform the store how the process went.
Not Intuitive 2/5
App was slow and difficult to maneuver
Convenient but would make one change 4/5
Loved the convenience of this app. Nothing like shopping from home where you can check on what you’re running low on as you’re placing your order! Wish the clipped coupons in your account would be applied automatically once an item is selected. Had to fish them out to apply. Not horrible, but could be better.
Easy checkout 5/5
By DeNice 818
Love this store quick and simple check out and free delivery
Very easy online order 5/5
By Johan Pete
Like to clip coupons online
Shopping Safely Done Done!!! 5/5
I’ve finished shopping safely from the convenience of my home.
Ordering online 5/5
Thus far, the web site to order our tv was easy. Now, let’s see how their processing works and the condition of the tv is from shipping. Of course, let’s hope the product works too. Not available in stores!!
By I'm in love! ;)
It would be so much better if you had an option when clipping the coupons to select all. It saves so much time, I know that Wegmans offers that option when using their electronic coupons.
Other than that I love the app
Black Friday Shopping 5/5
Easy on line process !
Needs work 4/5
I appreciate the convenience of an app but this one needs updating. There needs to be a button in the coupons section that allows you to ‘clip all’ instead of having to do each one individually. I’d rather just have them all automatically loaded to my card rather than have to clip them all the time! Perhaps an upgrade for those of us with the highest membership card?
Great coupons 5/5
Easy Ordering thru the BJs Mobile App! 5/5
It was a breeze to order from the BJs mobile app!
Works good 5/5
Update: haven’t experienced any issues lately with coupons not being applied. Happy for e-coupons but always have to double check to ensure that it is deducted from the bill.
By Daddy P💥
Very convenient and easy to use
By Kevin Bolinski
Bj online shopping 5/5
Very easy with the apps. Will recommend.
Best Shopping Concept 5/5
Pick your coupons, buy your items and go home. No more coupon clipping!!
Checkout Confusion 3/5
In checkout, selected items have the “in stock” icon, but on payment get a message that cannot process order due to insufficient inventory. Cannot ascertain which item is out of stock.
Awesome experience! 5/5
Ordering online 3/5
It is toooooo much difficult making online purchases at BJ’s.com
I have the app on my phone and always I have one problem
It is very difficult to sign in immediately!!!?? I have to suffer, doesn’t have easy way without pain and spending time to sign in.
Then trying to finish the purchase, you make a mistake it doesn’t say what is mistake and it just stares at you.
If your credit cars expiration has changed just because you received a new card, it doesn’t say the card info is wrong AGAIN it stares at you. And you hopping something will pop and you find out , but NO.
Then you find out what is wrong, by clicking on the credit card it doesn’t have the stupid Edit card info, Instead YOU MUST find out that you must select a new card ( BUT IT IS NOT a new card , all numbers are the same ) any smart guy will say this is Not a new card and you get stock and finally have no choice and you say what the hell, let’s create a total new card and you have to put all the numbers again, Where you could just edit the expiration date?????!!!!
Always I have suffered to place a nice and peacefully an order. Many times I have to call 800 number and someone place my order!!! WHY????
Common please, correct it and make a better and friendly interface!!!
Because of my singing in problem took so long and I lost my chance to buy one item ( 190050 Foldable Exercise Nike ) as a surprise gift for my wife which 2 weeks I was waiting for this moment and sign in at midnight on thanksgiving day so be able to purchase. I did ANS it was available but by the time yo sign in and give the correct info or correct the card info the item was sold out already!!!!!!!
I am very upset being member over 23 years ( first I had under different account numbers and then I had to change renew so I lost my old membership number ).
I’m very upset I wanted to buy it for my wife. It is gone because of you.
False advertising 1/5
By Skip's _IPhone
I had placed two 32" TV in my cart which was still there under the old price. When I changed to the sale price and deleted the old price, along with deleting another item, the TV's I wanted the came up as out of stock. BJ needs to be reported to BBB and the consumer commission, plus filing a negative report of price gouging, which I have seen.
BJ’s Website isMost dysfunctional and user-unfriendly Website 1/5
BJ’s Website is amongst the most dysfunctional and user-unfriendly I have had the unpleasant oportunidad tu deal with. Also, I would appreciate knowing the reason why you limit an order to 40 items . Trying to get an order through is a torturous experience!
Love the app 5/5
By Pain but great challenge
So easy the app that is
TV purchase extremely easy!!! 5/5
By R wiser
Favorite place to shop 5/5
Curb side pick up should last forever best thing ever happen due the Covid-19 pandemic
Great app 4/5
Great service 5/5
Really great service thank you
Cancelled my order For No Reason 2nd day in a ROW 1/5
Really easy 5/5
Way to easy to buy stuff! And coupons they find ones to use!
Easy to navigate 5/5
Shopping at BJs online was super easy! I just need to go pick up everything. What a game changer.
By Uncle Buck79
Limited selection from other products but great option nonetheless.
By Annoying orange1234
Amazing intuitive app!
On line shopping 5/5
Very convenient and easy.
Love it!! Easy and pickup is awesome!!
BJ app this app was very easy to use 5/5
By Miss Cheré Daisy
Easy and comfort 5/5
Easy to look for coupons and attached them.
Not always items showing up in the serch.
Store service poor and very bad 1/5
Store service is very Bad and poor service if I need any kind of help they are so bothered it look I did a big crime to being shopping down there . Please respect your customer we spend money down there .
Family oriented 5/5
By No talent from me
I’ve not been to the Pensacola store yet. But when I lived in Orange Park, Florida, I went almost daily. I loved the fresh produce and the Bakery.
Horrible glitchy app 1/5
Love bjs but so many issues with the app. Couldn’t communicate with the shopper. The app crushes all the time. Not user friendly at all. If you are searching for something and go back one step too far, you’ll have to enter your zip again and sign in. Grrrrrrr
Coupons need improvement 3/5
App sh I kid allow you to shop from coupons. I can’t remember what coupons I need.
Good app needs coupons automatically deducted to save customers & employees time 3/5
Can BJ takei automatically deducted instead of having to clip coupons & remember to add them to app which is a total pain!lkk
First time ordering on line
Very satisfied with service
I hope to receive my order soon
Great app 5/5
Love this app it’s easy to use
On line Shopping T 5/5
Shopping with my fingertip is such a very convenient way to shop at BJ’s. Making me safe and no hassle shopping. I dont have to spend time falling in line to pay all I have to do is wait at my doorsteps fOr my new TV!
Great app - quick shopping & delivery 5/5
This app works great - you can easily shop & check out in minutes - also convenient if you want to shop online & pick up in store - also features Apple Pay