Totally trash 1/5
Lock itself with no reason. Want me to contact IT to get unlock key. It happened twice I really frustrated with this app. I don’t know why such company can still survive.
Doesn’t sync to Corp network 1/5
So in addition to my corporate password which changes on a given schedule, the UEM password requires changes on a separate schedule and is not the same password.
Additionally, no way to request an unlock key with out calling corporate help desk. But, the unlock code doesn’t work anyway- you must reinstall the app. Did I mention that it also randomly locks you out?
I don’t understand how BES is still in business.
IT Professsiona 1/5
By Urban Styles Barber Shop Sslon
This is the worst app in the history of apps and email on a device. I support this device for attorneys as it seems to be the only thing out there currently since the original Good app was bought by Blackberry. BUT YOU GOTTA HAVE A PLAN. They don’t. I consistently get calls for reinstalls. Most time if you delete the Work app and reinstall you can get back online fairly quickly. But there are all kinds of problems that vary from user to user and that could be anything from passwords not syncing to just slow to connect to the server. Request for access keys are displayed and when you provide the key it shows as “failed”. Early on the app use to provide keys but now I haven’t had a key work FOR ME in years and we have had the app since the purchase from Good! Why not buy Good and leave Good as it was. It was more stable than this app. I can almost never get the app to work for my users by simply providing a key or confirming that the AD account is not locked! Oh, Bring back Being back The Good apps.
BLACKBERRY BEWARE SHOULD SOMEONE COME OUT WITH A BETTER MODEL OR VERSION OF THIS APP EVERY ONE AND I MEAN EVERYONE IS GOJNG TO BE GHOST!!!👏🏼✌🏾
I would turn on notifications if I wanted them!! 1/5
By Tanya Susie
I currently can’t log in because I refuse to turn on notifications. I get hundreds of work emails a day (literally). I don’t want my phone alerting me every time someone emails me. Every update the program gets worse....
Last update broke it on iPhone 7 1/5
THIS APP IS A WORTHLESS PIECE OF HOT GARBAGE.
By Like it .........
App upgrade locked the app. Had to remove and reinstall. Then notifications (for work email) were constant. So I turned off notifications and the app locked again.
Slow, Slower, Slowest 1/5
I have to use this tool as it is the only approved mobile email client we have, but if you are just looking - KEEP looking! The tool will give a notification that you got an email - shows sender and part of the title. When you open the app to see the email, the fastest I have ever gotten to see the note is 3 minutes. Typically closer to 5 min... the note I am waiting on now is now 7 minutes and it is still not loaded... Just says “Connecting”
Doesn’t work 1/5
When I launch the app, I get a message that says remote notifications must be enabled. Notifications are enabled for the app. There is no setting on the iPhone for ‘remote notifications’. Google search is no help and there is no support for the app.
Not updated & Time Consuming 1/5
I’m going on my fifth or sixth time installing this software with IT support. It has stumped the local IT support and we have had to escalate to Corp IT support. Needless to say, wasted hours have been spent on this extremely difficult and clunky software. Hopefully that means it is very secure....?!
The other thing is that it has no provisions for face recognition authentication. The new iPhones don’t have fingerprint authentication, but rather facial authentication. Without that feature enabled in the s/w I have to type my password every time I get into email. What a big pain in the arse...
Pure crap 1/5
This app has not worked for 3 months. I have an open case with Blackberry that has yet to get resolved.
Terrible no reason companies should choose this. 1/5
For some reason companies IT departments like mine chose to use this. It’s terrible and unfortunate because there are better, and safer alternatives. Perfect example of legacy being out of touch with reality. Incompetence is the only reason this software exist.
BB SME 5/5
By BB SME
So funny to see all the 1 star reviews, this is a Corporate app, needs to be configured by a blackberry admin.
Awful...wish I could burn this software to hell. 1/5
It works, but every function it has is much more complicated to do than another email client. If it takes Outlook one click to do something this takes 7. Burn in hell UEM client!!
Activation required every day 1/5
Not good at all. The activation requires every day. Time consuming and useless.
Touch ID 3/5
By TB @ TSA
After installed the app update, I lost the ability to use Touch ID to sign in. Touch ID was a great feature. Now I have to use my password to login each time I check my email.
No push notifications 1/5
Just got this app Wednesday 8/29/2018, I have not received a push notification for email since installing this app.
So glitchy 1/5
I’ve never had an app that has crashed as much as this. Have reinstalled this about 6 times, and can still never get past the third screen on my fully updated iPhone.
Does a good job 5/5
Consistently bad performance 1/5
From failure to connect issues to now showing no notifications, this app is a mess.
Lead your company into the future with BUEM! 1/5
Take it from me, my office is responsible for approximately 300 BUEM Client managed devices and growing as we transition from boring, locally managed (boring) supervised devices to the new millennium (you know, Y2K!). And let me tell you: every negative review you read is correct. I am a frontline customer service rep who gets to babysit each of our devices through a setup process which is frequently over 30min and occasionally requires 1.5 hrs to complete (after multiple failed attempts). Now, if you are at a top tier of your organization and need a big project to propel you to the next promotion (on the backs of your support techs and end users) then by golly THIS is the app for you! Promises of mobile content management, mobile email and CAC credentialing will sell your leadership (and all but the most cynical of your peers). By the time minor network and infrastructure problems break your email connectivity you’ll be sitting pretty in a corner office, laughing all the way to the bank! The eager anticipation of MCM will keep folks compliant well past the initial confusion and (well placed) resistance to change. And, by the time your organization realizes the mistake they’ll be fully committed (and fully dependent on your consolidated admin rights and private access to BUEM account creation)! Worried they’ll be upset with you? Don’t be! too much money (and labor, and lost work time) has been spent to turn back now, and no one will have the guts to step up and take responsibility! So, sit back and enjoy the fruits of your labor, you old rogue. You got em again! Disclaimer- Now, this isn’t to say there aren’t cases in which this system would work. But you better have a well equipped, savvy, motivated, and well paid tech department with a well developed support infrastructure for addressing problems. It is NOT a good fit for a slow moving, non- tech savvy organization which requires a lot of internal coordination and consolidated control for IT and communications system regulation. It might be ok if your mobile devices weren’t mission critical, or your organization wasn’t scared to death of IT (like tinfoil hat level scared).
Worst App Ever 1/5
Forced by my agency to use this application. If it worked it wouldn’t be an issue. It doesn’t though. Previously called “Good For Enterprise” which is the MOST ironic name ever for a horrible app.
Download experience was difficult and failed several times. Requires modifying other applications and set ups. I’d rate a zero if possible.
Works well in spite of arduous configuration 4/5
By space city guy
The configuration was time-consuming and required multiple attempts. It finally was successful with some hand-holding from the local IT support at work. We believed Touch ID from the App Store had to be disabled for a successful install.
In general, the application and services are an improvement over the Good application. The user interface colors are muted relative to Good (couldn’t stand the red). No issues after a few days. No issues with battery usage, either. I turned off unnecessary notifications and there is a battery-saving mode within the app itself. I don’t understand the low ratings, which prompted me to write this review.
Can’t Even Download 1/5
Wish I could write a review, but it’s going on three weeks now I can’t even get the app downloaded properly.
What a piece of crap 1/5
By no email in Ga
Worst app I’ve ever seen to install and configure. BB was better as a dead company which it will be again with horrible apps like this.
App won’t function unless notifications are on 1/5
Just upgraded to the new app. Won’t function unless all notifications are turned on
battery drain 1/5
Huge battery drain.
Works great for me 5/5
Awful. Takes multiple attempts to install not intuitive. IT administrator should think twice about recommending
Crashes and has to be reinstalled repeatedly 1/5
I’ve downloaded the app and has re-activate this too many times. Slow performance and unreliable
Terrible to set up 1/5
By JJ Workin
The app is awful to set up and is barely functional. Resetting a password is near to impossible and any help desk you use struggles to help because the Blackberry servers are down so often.
App decent boat crashes frequently 3/5
Hopefully somebody from BlackBerry team will read this as it challenging to get through to their online or phone support. This is the 2nd or 3rd Time in a month my blackberry UEM Clyatt has suddenly crashed and then I spent over an hour with my company is technical support to try to get it reinstalled after much effort to do so! Blackberry Ream: PLEASE fix this app to be far more stable for enterprise client usage!!
Problem after problem 1/5
By KP SoCal
Still cannot get the app to complete the installation process. Extremely non-intuitive and buggy.
By Over-Rated App
Worst waste of time in history!
Useless garbage 1/5
The back end “supporting” the bug-filled Work app.
Don’t user ratings provide a clue you’re app is garbage?
No longer works 1/5
Please fix it!!!!
It never works. Everyone I work with is unable to use it. They need to do better.
Eats Battery 18x Faster Than Good Mobile! 1/5
Garbage app due to insanely horrendous battery usage.
Normally have 90% battery left after 16 hours.
With BB UEM, have 10% after 8 hours.
FIX THIS NOW!!!
Absolutely atrocious 1/5
Worst app I’ve ever encountered. Makes me think that the one or two good reviews on here are fake.
I would be embarrassed if I worked at such a well known company and brought this app to the App Store.
When the application works, it is slow and clunky. It’s just an unpleasant user experience all around
Very Disappointed 1/5
There is a reason you don't see anyone with a blackberry anymore. This app is an example of why.
Worst app ever 1/5
The blackberry apps do not load properly. I finally got this to work but then the next time i accessed the app, it went through the authentication process like i hadn’t put my credentials in. And it did it every time i accessed the apps. I would close the app and access blackberry access or blackberry connect and it would open. Makes no sense. Now it won’t open at all. Screen is white when i try and open any bb app. You guys need to work this out. Totally frustrating and time consuming just to get a look at an email.
Created more issues than fixing them 1/5
After the update, more issues such as set policy doesn’t work. It is now asking password ever so often. It seems it’s applying its own policy. Also the Face ID doesn’t work or doesn’t appear as it logs on. Need update version ASAP.
Stupid UX on iPhoneX 1/5
Not support iPhoneX, hard to use.
Awesome app. Answer to my prayers 5/5
I’ve been struggling because I couldn’t get to my work email and calendar on my phone.
Now with this app the setup was smooth and seamless, I had everything installed on my phone in under 15min.
I’m accessing mail, calendar, and address book in a sandbox app on my phone that looks and works just like the native apple mail app.
I’m also getting Alerts on my phone when calendar appointments and emails arrive.
I can feel my productivity increase already.
3 weeks into using the app and still loving it.
My current issue is that in the calendar app. No matter which day I select it always shows the current time marker.
Worst app ever 1/5
By Josh 31415
This is perhaps the worst app I have ever worked with. Constant bugs. Always crashing. And if I don’t want to turn notifications from this on, don’t try to force me to.
Broken and counterproductive 1/5
By BlackBerry Victim
Just downloading the app and setting up an iPad with this for the first time has maybe a 20% success rate to complete without major issues. We have experienced a variety of simple issues from not recognizing devices, and arbitrarily removing permission to access some apps, to more major issues like deleting accounts causing the iPad to completely wipe.
If you have any say in what app your company decides to use, and you willingly choose this, you have only your self to blame when no one comes to the break room to have birthday cake with you... because they all hate you for making them use this broken app.
Zero stars. Updates are slow. Can’t connect-this app is so buggy-can’t believe this is considered production.
Who wants to turn their iPhone into a blackberry????? That’s just a clue. Not worth the time to download.
Companies that insist on using this garbage can consider this a waste of valuable resources.