Refresh not working for sub folders 1/5
Refresh not working for sub folders.
Need to reinstall the app for the refresh to work
Zero stars 1/5
This app is the worst I have ever had to use.. it has to be reinstalled nearly EVERY day, requiring multiple requests to my IT guy for a new activation code. Seriously frustrating and worthless app that actually inhibits my ability to access email from home, which is the entire reason I have a government iPhone!
Very not friendly 1/5
I have set it up twice and every time it complains that my pswd is incorrect, which i double checked every time I set it up. I can’t believe I have to rely on the access key and reset every time I want to login. This is really dumb. Also can’t open the internal App Store even after I log in. Completely defeat the purpose of this app. Not convenient at all. Since I can’t log in, I can’t submit a feedback either.
iPad LAG bug is NOT fixed!! 1/5
The detailed release notes on blackberry website claim that the bug which cripples iPad device performance has been fixed.
This is simply not the case! Whenever this app is running in the background, the entire device becomes unusable due to incredibly bad screen UI Lag. Just like before..
App from early ages 1/5
Enable touch-id option when you don't support it. Notifications are vague “email received”. Enter password every time when opened. Shows total number of email notifications received since the app installed as badge on new notification instead of unread messages.
I Wish I Could Give 0 Stars 1/5
Whose back did Blackberry scratch to worm their way back into the corporate realm with a product like this? My phone has not been right ever since the transition from Good. It took two days just to load, then hours to complete the clunky setup. Since then, the battery life on my phone is abysmal, the sync with Outlook is inconsistent, and it demands my password all the live long day. And it’s quite a coincidence that after having this phone for three years, just a couple of weeks after getting Blackberry I have an OS glitch resulting in my phone becoming disabled. Since this isn’t my personal phone, I couldn’t just plug it into iTunes for a reset, so I had to wait a week for Apple to “verify my identity” before I could get back in. And I’m off to contact the help desk because after everything I did just to get my phone back to baseline, Blackberry got wiped AGAIN, and I need an unlock key. This is total bull. If Blackberry wants to stay in business, why can’t they just stop sucking??!!
Worst app I’ve had in 12 years 1/5
This app is constantly locking me out and I have to delete and reload it after getting new passwords and/or unlock codes from work. It is horrible. I am sick of it. I can’t count on it working when I need access to time sensitive work emails.
Really bad software, no wonder Blackberry died 1/5
By New ny mom
Always doesn’t work. Emails will just stop updating and you don’t know until you check on other device.
Constantly crashes and takes forever for email to load. Clunky and hard to work with.
Simply Awful - Don’t Install 2.16.0 Upgrade 1/5
Since upgrading to version 2.16.0, the app has become completely unusable. When the email inbox refreshes to pull in the latest messages, the app completely crashes. This happens 100% of the time. The app isn’t even stable enough to upload the “unexpected termination” logs it’s requesting. Horrible product from a (hopefully) dying company.
App. Updated 5 days ago now I don’t receive notifications of new emails. The only way I know I have received email is by going into app. I reset app and even erased and re-downloaded app. Still doesn’t work properly...
Very slow & not responsive 1/5
Please fix it.
Worse than bad 1/5
This app is absolutely the worst I’ve ever used. I only use it because I’m FORCED TO as the only option allowed by office. Crashes frequently, unreliable, was somehow removed accidentally from hundreds of our accounts, took me numerous tries till it finally loaded back on. The waste of time this app has caused is very high. It is supposedly more secure but I highly doubt that’s true. Bad as everything else in it is I’m confident it is hackable.
You TOOK AWAY FACE ID? 1/5
you idiots! Did you not realize that that’s one of the few things that people actually use for this stupid app? Why on earth would you remove that. The app Is barely functional as far as security as it is, and you remove the one easy way to get access? Pathetic
Can’t connect to email server 1/5
By NAVAIR user
Access forbidden error continues in 20 Feb 19 update. Can’t connect to email server.
Totally Useless 1/5
The federal government agency I work for had us go from the GOOD APP (this is a WORTHLESS APP as well) to the BB WORK APP.
The BB WORK APP is owned by the same company as the GOOD APP & guess what? BB WORK is just about useless.
There are so many issues that it would take a lot of time to list them.
DO NO USE or GET this APP!
Too slow to work efficiently 2/5
By Dario NYC
It still takes too long to download emails. I wish it were as fast as the blackberry.
“ACCESS FORBIDDEN”??? 1/5
By The Emerald Minecart TEM
I CONSTANTLY get a “ACCESS FORBIDDEN” warning POP-UP about 57 TIME A DAY!!! Can’t this app BE ANYMORE ANNOYING??? I ONLY use this app because I am forced by my workplace.
Never updates 1/5
Worst app. I use four email apps. This is the only one that doesn’t update - I can’t even check my emails. I hate this app
The app is very reliably crashing without any logs or signs of diagnostic
Constantly getting an error message that my credentials are incorrect (I use Touch ID). Now, I was out of the office for four days and the ENTIRE time it would not connect. It keeps stating that I’m offline. I’ve tried WiFi and I’ve tried cellular, but neither work. This is a major issue for me as I use this to keep in contact with my staff as well as my clients.
Unstable and slow 1/5
I’ve been using Good then blackberry, and over the years the app has gotten worse and worse in terms of speed and stability.
The app is crazy slow even to read emails that are already downloaded on the phone. Background downaloading of emails almost never works despite having it enabled in the settings.
Stability is the icing on the cake. It’s the only app I use that collapse my entire phone into restart, at least once a day lately.
If that matters I use an iPhone X
App that one is forced to use, not choose to use 1/5
If this app was not forced onto users by enterprises, nobody would use it. It drains the battery in background. It also slows down your entire iPad (and I have the latest 1TB iPad Pro) — you can notice animations for all other apps slow down. Basically, any time you are not using it, the only option is to close out of it completely in app switcher. I don’t know how a big developer like Blackberry don’t notice these things and try to make it better.
Zero stars 1/5
The absolute worst app ever. Not surprised the federal government decided to go with it. This app was designed and created and published by idiots.
Doesn’t Even Open Email 1/5
Can’t even perform the most BASIC function it exists for. Email opens and App goes black within a second. Thanks for the fun.
Notifications are a hit and miss. Very unreliable.
Badge Notification 2/5
After the most recent update I no longer get my notifications of new emails. I’ve tried to delete the app and reinstall but that didn’t work either.
Mail never works 1/5
This is the worst app i have ever used. Never got to open the app. ‘Access’ and ,connect’ app at least logged in... mail never got ...
How come same credentials work work for one app and does not work for others.
Given 1star because that is the least i can give, else i would have given ZERO stars
Frequently freezes and crashes 1/5
By sac Chaudhari
This application frequently freezes and crashes and for the same nearly 100 times I have uploaded logs.
Whenever I opened it always shows connecting and nothing happens simply hangs.
Earlier I was using Good enterprise. It was light weight and fast but all the time need to enter password though having Touch ID.
Requesting developers to have look and check why it is freezing and hanging. It takes me 5-6 attempts to open it in responsive mode
It works fine, but lacks features that make it a serious pain to use in certain scenarios 3/5
If you're above your email storage quota, this app:
- doesn't tell you how much above quota you're at
- doesn't let you delete all
- doesn't inform you that a calendar invite wasn't sent if you're above quota
These are things I'd expect to be able to do on mobile, especially the last point, which can affect real business.
Incompatibility w Face ID 2/5
Crashes multiple times nearly every time I attempt to log in.
Apple Watch support 3/5
The apple watch would be an ideal way to see what meetings I have to attend next, in a discreet way while in a meeting. Please add support, at least for the calendar. I’m glad they added Touch ID support to make login faster.
Terrible mail app. Only use it because it’s required by my corporation. Half the time don’t even get mail notifications (whole office has had this issue)
Terrible support 1/5
Password expired and I forgot my old password, went to app support link and it is a dead link. No option for forgot password anywhere in app.
Runs Better Now, but it needs more 3/5
Make the Calendar available as complications for the Infograph watch faces. Fantastical is exposed like this, but I have no way to view my business appointments unless I enter them twice: once in Work and once in iOS’ calendar. Your app is supposed to help me work more efficiently.
Slow. Sooooo slow 1/5
You have a WORK email! Simple, right? First, open the app. Then wait... and wait. See the symbol at the bottom saying “Connecting?” Still waiting. Sometimes my phone or iPad turn the screen off before I receive my email(3-5 minutes). These are WORK EMAILS and I wait up to five minutes for my emails.
DO NOT INSTALL UPDATES! 1/5
By remote wrkr
This app worked just fine until I “updated” it. Do yourself a favor, don’t update. Rather than reducing bugginess, the update has rendered the app useless. It is stuck trying to force notifications to be enabled even though they are already enabled for the app in settings. It’s unfortunate no QC seems to have been undertaken before releasing this “update”.
App is buggy and security is overly intrusive.
Dismal Experience - Slow, Buggy and Confusing 1/5
Organizations chose to inflict this app on their employees because it ticks boxes for security and allows us to bring our own devices ... another cost savings. However the app desperately needs some TLC. Here’s a few points:
1. The unread mail indicator never goes away even if I read the mail on another device. Why? Just send a “0” to the badge count when a user reads his/her emails...
2. It’s slow. Why do we need multiple apps and it has to flick back and forth. Everyone complains about this.
3. It’s buggy. I’ve crashed it just by jumping around screens in the app.
4. It’s limited. The calendar invite function in particular is a poor imitation of what Outlook offers - no option to only notify added/removed people from invite; no time zone support, etc...
5. They don’t seem to care - even the App Support link in the App Store goes to a page not found error.
As long as I’m stuck with this, I say to BlackBerry - please prove me wrong!
Can’t load the app on my iPhone X 1/5
After I logged in via Face ID the work app is crashing.
Really? This is app is being used by companies and cooperation.
Melting phone 1/5
By Great Oden's Raven
After a recent release, this app started really burning up my phone. Something is wrong with the power usage. Background app usage is also regularly 40% of my batter on iPhone X
Better than Good but Not Great 2/5
Being better than Good is like saying you like something better than being waterboarded. Not exactly a high bar.
This app is clunky and has just the basic features of email, calendar, contacts. It has about 60% of the capabilities of the iOS Mail, Calendar, Contacts. And it’s Notes and Reminders are... missing.
Then it puts what is there all together Frankenapp style, so you are in “BlackBerry World” like you were in “Good World” before. Isn’t like an iPhone, isn’t like a BlackBerry, has pieces of each with pieces missing from both. Frankenberry
We also notice that once loaded, battery life takes a nose dive. My iPad could sit, off power for an entire week, and still have plenty of juice when I picked it up later to do something. Now that same iPad can’t sit a day without exhausting the battery completely. Still tracking this down but getting reports from others of same battery issue only after they have installed BB Work. Caveat Emptor
From the appearance of the admin console, this solution caters to the IT department needs vs the actual end user. Just because you can implement something to provide a new restriction doesn’t mean you should. End users hate things like having the app hide its display when using AirPlay... esp vision impaired users who might need a flat screen TV to read the text.
If IT has the ability, provided by Blackberry, to put a restriction in place, they will. This reflects in the reviews of the mobile app, as it should.
The approach of catering to the IT department at the detriment to the endpoint user didn’t work so well for Blackberry before... is the reason iPhone (and others copying iPhone) were able to crush the Blackberry market.
Do developers actually fix any bugs? 1/5
Despite countless updates to this app, blackberry continues to fail to provide the most important function of this app, letting me know when I have an email. Push notifications are inconsistent and I can’t trust this app or this company at all.
Limited compatibility 2/5
I have been using it for my official account however it’s very limited format support especially while reviewing PowerPoint slides or emails. A lot of content is not visible if you were to download and review data on this Blackberry Work.
The Worst - Avoid if possible 1/5
This app is very difficult to set up and receive emails. My work productivity has tanked because I have to use this app.
I do not recommend this app what so ever.
It was half working and then I got a new phone and now it doesn’t work at all.
Do not install. Breaks your iPad 1/5
It boggles the mind why the developer adds new features without fixing a critical bug where having this app run in the background causes the entire iPad to slow down significantly. Home screen swipes, launching new apps, scrolling within existing apps, scrolling within native iOS functions all slow down. If this weren’t the only option I have to access work email on my iPad it would be deleted immediately. Please fix this!
Terrible buggy app 1/5
Not a bad email app, but the problem is that at least once a week, it starts crashing when I try to open it, requiring me to delete it and reinstall it, going through the entire provisioning process. Hugely annoying!!
BlackBerry is stuck in 2003 1/5
It’s 2019 and blackberry can’t figure out how to let me change the font while writing an email, or paste something formatted vs unformatted. Also don’t get notifications for emails in any of the sub folders in the inbox. The OOO tool is not even html.
Please add apple watch functionality!! 3/5
At least for notifications