Why can’t I change my email address??? 1/5
By eatlasagna
Why???
Doesn’t work as intended! 2/5
By SirPlaysWithSquirrels
I made a mobile order, but the app failed to register any of the additions (and subtractions) that I made to my custom pizza. So disappointing! Developers should investigate the app performance as it is sorely lacking.
Can’t even open it 1/5
By aidanconlon0
Every time I try it said “App Could Not Be Launched”
They really need to redo the app 1/5
By Bike-lady
This app is not working at all on my phone. When I open it it’s pitch black screen and nothing helps to get back to normal. I tried to close the app, restart the phone. I had to delete the app and downloaded it back for it to work again. I love their pizza but the rewards system and app is horrible.
Can't place an order 1/5
By Drevilz4l
When I try to place an order it says could not validate basket. Very annoying.
The best pizza just got even better 5/5
By trevorbyrne
I really don’t understand all the bad reviews. My experience was flawless. I installed the app and within minutes a placed my order using the wonderfully easy interface. I liked being able to take my time and choose my toppings in the comfort of my own home. I sometimes feel rushed at the restaurant when there’s a line. After placing my order the app tells me it will be ready in 15 minutes which is exactly how long it takes me to drive to the restaurant. I get there and I skip the long line, walk up to the rack where the online orders are waiting and see my boxes clearly labeled. The correct amount of Flame rewards was credited to my account. This app worked perfectly for me and this is how I will order pizza from now on.
Doesn’t Work 2/5
By rosegirlmom
This app doesn’t work for me. It did the first time I opened it, but now I just get a blank screen when I open it.
Best pizza around! 5/5
By CarolD63
This was one of the best pizzas we've ever eaten! The Fashion Island location is not the closest Blaze location to our house, but we drive father because it's worth it. Cody made it exactly like we wanted it and it was fired to perfection! While we were eating, I watched the team working. No one ever was just standing around. They all kept moving and working, even when there was no line. The only thing that could be improved would be the employees' attitude toward customers. They didn't seem happy to be there. Otherwise, it was a great experience tonight!
Seriously cannot open app 1/5
By drj619
I download the app like 3 times than delete again, and it just won’t open the app. It bugs out to the home screen. It’s annoying you guys must fix this
App 5/5
By JazB30309
This app is amazing. It’s much easier than the last one. I want to tell anyone that has the app and you order pizza thru it, you can get your flames/points. Never had a problem and if I did I would just reach out to the app support.
Half baked 1/5
By knhhgjo
Can’t pay for orders using gift card and don’t get points for in app purchase. Why make app if you rewards and gift cards only work when paying at register.
HORRIBLE APP 1/5
By Jduarte27
The app used to work. Today, not so much. Won’t accept my old password, even though it was saved. So I got through the trouble of a password rest. Won’t take new passwords either. So I order online without the app, that’s a pretty bad experience too, but at least it worked.
Crappy app 1/5
By knvcfvjkgdcbjmlld
Doesn’t work. Can never earn rewards.
Password 1/5
By erik1003
I’ve been trying to reset my password for past two months
Has problems 2/5
By Josephlucas
First of all it won’t let me sign up because my name has an apostrophe in it.
Second, they don’t support Apple Pay, only credit cards. Won’t be getting any pizza at Blaze until these things are fixed.
Needs work 2/5
By Jerry0247
The app does not give you loyalty points when you order through. I’ve tried twice now and was unable to get a copy of my receipt in store to add them after the fact.
This app is a scam for the flame reward program! 1/5
By Lulove 3
Do NOT order and pay via this app if you want the flames points for the reward! I downloaded app and order four pizzas for my housemates and me yesterday. Went in the store to pick up and asked them about the points since it was not loaded to my app. The workers there told me that the only way I get my rewards points from them is to pay at register. Since I already completed payment via app, they couldn’t do anything unless I pay again for the pizza I have already paid for. Double charging is so ridiculous! I was also declined to receive a receipt from the register to manually put the information into the app for the points as they stated “the receipt should be already in your app”. I received zero flame points for the pizza I purchased at the end.
Good for preorder not rewards 2/5
By Fandomfox
The rewards never work, it always says it doesn’t apply to my order when I followed all the guidelines...
Gift cards can be added, but not used for online orders? 1/5
By mike57x2
Very glitchy, basic functions seem to be limited
Two app versions... two strikes 1/5
By not happy with haircuttery
I hated the old app, and I let them know. I didn’t get an apology, but I was told the new app was coming and it would be amazing! Turns out, not so much! I tried to reset my password on the new app 3 times.... hours later, still no link to reset my password.
I went to the store to order instead. It seems like customer service is on a slow decline as well. Fortunately, the food is still good and the prices are reasonable.
Not good app 1/5
By raheartmd
Crash black screen
Online ordering issues 3/5
By jabbers5
I love the pizza don’t give me wrong but the online ordering is a bad set up. I ordered online for pick up… This happened twice now when I get there to pick it up they don’t have my order but is still on their computer.... Receipts never printed out... making me with the extra 15 minutes.. Don’t give me wrong again I love the pizza, the staff is great… But the online ordering is not
Rarely works 1/5
By Momicelh
Rarely works when trying to scan at register. Even when they say it did, the purchase doesn’t show up and flames aren’t earned. And good luck trying to contact Customer Service to get your flames. They don’t answer.
Broken 1/5
By JazzPianoDan
Gives an error message once opening it and crashes.
App is a joke. No rewards to be had here. 1/5
By Fyrfighter
So lame. I got booted out of the app when an update came through. Tried logging in when I was at the Blaze location and ordering. Wouldn’t work. Did the password reset and it never sent it to me. Finally got it a few days later and logged in and scanned my receipt for $40 and it said “Receipt is too old.” What a joke.
App 5/5
By gekyume of thinking
I work here the app doesn’t really work recommend going into the store a lot of flaws with app but over all good
Useless 1/5
By Drevo3000
The app does not record my “flames”. It scans at the register, but nothing is actually recorded. The whole rewards system is pointless since this is the only way to record your purchases. Manager gave me expired coupons instead and said maybe they’ll be accepted if I try using them... This was my first visit to a Blaze pizza, and due to your app, it will be the last time.
Does not work. 1/5
By gkortes
This app opens then crashes. I can’t order using the app on an iPhone 8 Plus iOS 12
New version won’t load 1/5
By JenJulian
I love my Blaze Pizza and adore getting flame rewards, but since the latest update I can’t open the app. It doesn’t load past the title screen - just goes to a blank screen. Please fix it! Double Flame Day doesn’t mean anything if the app doesn’t work.
Used to work 1/5
By carlvjack
When Blaze Pizza opened in our area I saw the app advertised inside. I tried it and it worked fine. Starting a few months ago cannot log in or reset password.
Great pizza not so much customer service 1/5
By 1973villa
This app is good but dont let me order drinks to go.
I have contacted customer service not even a response i have told the counter people they dont seem to care
Oh surprise in my last update my flames disappear
WORKS! 5/5
By Inna M.
It works great! Ordered our pizzas, I was notified when they were ready, and we picked it up! Hassle free and fast!
No 2-Topping :( 3/5
By Chawbee
This app does not include a way to order a 2 topping pizza although it is still an option in the store.
Awful just awful 1/5
By Lesleyx98
Cannot log in. Cannot rest. Just a very badly designed app.
Don’t waste your time!! 1/5
By Shroff79
Horrible app and the rewards are not worth the hassle. Still love the pizza but kinda crazy a business in this day and age would struggle to put out a decent app!!
Bar code scan never work 1/5
By knstudio
Why can’t they embedded my credit card in the apps like the last version.
Bar code scan never work.
The new interfaces looks ugly.
Flames, order history and card information gone 1/5
By Hsbsbsmdhbddjndsjdj
When I opened the app everything was gone. Huge waste of time.
New update still broken 1/5
By Jhbemmer
Not sure who’s developing this app, It’s never worked since they rolled it out.
2nd update, Still won’t load. Crashes on startup. Emailed Blaze Pizza support, only get canned responses, telling me how to upload my Flames. I would just like the app to work first. I have been trying get help since end of Sept.
$120 for free pizza 1/5
By jramsey2014
You have to spend $120 before you get tested with a few pizza. That's outrageous. Also, no store hours or phone numbers. If I try to tap on my location, the app crashes.
Totally broke now, account gone 1/5
By brengamgee
My account is totally broke now, I can’t log in or order. When I try and reset my password I never get a reset email. This app used to work but is totally broke now.
Terrible 1/5
By skinnypeinis
I gave up on trying to login after about five tries to reset my password. I refuse to make a new account since a) I have rewards and b) this shouldn’t happen. Never going back to Blaze.
Lost all progress 1/5
By Ferg08
Have been using this app for awhile, now with the change I lost all of the progress that I had been working for months to obtain.
Should be 0/5 stars 1/5
By Narglesarereal
I downloaded the app to try to sign up for the rewards program. Every time I get to the “make a password” part, the app crashes. I’ve uninstalled and reinstalled the app, which didn’t change the results. I tried on both WiFi and data plan with no change. This app needs to be shut down until the developer can actually get a functioning app for users.
Awesome! 5/5
By aug2268
I am not sure people saying negative things! But this app is very user friendly! And cute .
Mount Pleasant Opening 5/5
By klvm23
5 stars for the guy talking to us in line, 5 stars for the pizza
Horrible app 1/5
By GabeHam
Constantly freezes or glitches. Fix this or delete it from the App Store.
App is not opening 1/5
By MJ91858257358
I updated to latest version but this app is not working. I was trying to use my rewards when I was at Blaze Pizza location but this app wa not opening up.
PLEASE FIX 1/5
By drmantistobbogan
Blaze, PLEASE in the name of all that is holy, dig into those pockets and spend money on a developer who can put together an app that doesn’t crash before I can even log in.
Requires an account just to order? 2/5
By Rubyda2
Why does it require an account just to order?
