Absolute garbage app 1/5
By absoute garbage
This app just spins every single time I try to order, it’s a major inconvenience, absolute garbage!
App Unreliable for Payment & Rewards, Crashes 1/5
I like the Blaze rewards program and it is...well it would be... easier to link my credit card to the app. However, half the time I try to use the app for earning rewards & paying, the cashier scans the code and nothing happens. They always apologize for the app & have usually given us a free coupon. Good thing I always bring my wallet! App also crashes often. Seems to be the app development company though because I've had trouble with other restaurant apps from that company. Not sure why companies are even paying them for app dev with such poorly reviewed apps like this.
Does not work at all 1/5
Cannot add a pizza to the cart without getting the eternal spinning wheel. It’s been like that since I downloaded it many weeks ago. Waste of time. I wish it would work because I would order more often.
Change ONE thing 5/5
When I initially used this app, while placing the order, it took me longer than it should have to start the process. They need to add two words when it comes to choosing your dough at the beginning of the order… “Scroll down”.
Other than that, I have not had the first moments problem with this thing and it works equally as well as other competitors apps
Consistently crashes 1/5
This app consistently crashes. This also defeats the purpose of trying to earn flames because you can’t actually use it
Doesn’t let me order 2/5
I love the food love the rewards. But the app doesn’t let me order.
I have tried to order through the app on several occasions. I get everything in my cart, select pick up time, enter credit card number and then it won’t let me checkout. The button is completely grayed out. I deleted the app and reinstalled it multiple times as well.
crashes too often 1/5
By J Kalvin P
It crashes too often that I can hardly pay with the app. I tried upgrading/reinstalling the app and upgrading the OS, but it still crashes too many times.
Best pizza 5/5
I love blaze pizza because I can get vegan cheese. Also, I can get some wine to go with my pizza. I am addicted to blaze pizza. I love the location here in Gainesville, FL and down at Disney Springs. I wish more restaurants would provide vegan cheese as an option on whatever you want. So tomorrow I think I will throw on my wdw spirit jersey and go to blaze pizza. A good excuse I think since my fridge and freezer just crashed on me.
So... I had 7 “flames” earned on my account. I recently had to erase my phone system and reinstall. Upon reinstalling the Blaze app and logging back in, all of my flames are gone. WHY ARE MY REWARDS NOT TIED TO MY ACCOUNT?????
Not to mention the app interface is very user unfriendly. Almost amateur and child-like.
App unstable 1/5
By T Kent
App is very unstable. Crashes as soon as selecting order option.
Here’s the thing 3/5
So far the app is okay but I have a couple of concerns. Every time I pay with the app, the payment doesn’t go through and another thing is it crashes a lot but overall the app is fine and also the design is outdated it should be a little more modernized.
Good pizza 4/5
My only complaint is that it is not to use the coupon when you order from the app, You have to physically present it at the location.
Still Buggy 2/5
I order and at the checkout it crashed and it did not save my order. Just ordered online. Hope they can fix the problem.
Works for me 3/5
It’s a cool app, easy to use.
Eat Blaze - Use the App 5/5
Get free food
Thank me :)
Need to update sauce options 1/5
Only allows for one sauce option when ordering off your phone at my local blaze you can pick more than one. Please add option to mobile app so I can start using the app !!!!
Does not calc rewards 1/5
Half the time is use the app to get a “flame” it does not work. The associates tell me to keep my receipt and call the corporate office, which, inevitably I never do (cause it’s a hassle). Please correct the problem! Thank you.
Unstable and never works 1/5
By pizzaloveralbany 123
App never works. I think of the past 10-15 times I’ve ordered the app has worked only once or twice. Which is unfortunate I’d order a lot more often if this app worked properly.
Crashes on payment screen, losing your entire order 1/5
Just use the mobile site. It works way better.
App won’t open 1/5
App crashes every time. No pizza 1/5
Fix app now! Need pizza!
App times out and crashes 1/5
App times out when trying to add order to basket. Times out then crashes; when you try to load again it immediately crashes.
Great app for great pizza! 4/5
My experience with this app has been great overall- no complaints.
April 2018 1/5
Worst app experience ever. Fix it! Can’t order anything- even it worked in the past.
App only knows how to crash 1/5
App keeps crashing whenever I open the app. Redownloaded it and it is still the same. Moreover, you could not get a blaze if you pay with one just scanning once which is stupid
App issues 1/5
The app continually crashes when I try to edit anything on my order!!!!
Work out the bugs! 1/5
Took 8 tries to order lunch today. App kept closing. Placed an order and didn’t get my reward flame because it said I wasn’t logged in. Booo Blaze Pizza!!!!
Terrible timing. 1/5
It’s a great app and easy to use but the timing is terrible. When you place an order, they never know about it until you arrive at the place.
Absolutely horrid user interface 1/5
By review for blaze
App crashes and freezes every time I try to order. Updates don’t do anything. When I do order, the awards miss stars on purchases
By great pizza bad app
When I paid with the app it said I was still missing a .01 and had to break $1.0 and got .99 cent back. That has to be a joke right? Or can the developers of this app be that incompetent?
False advertisement 1/5
Tried the PI-day promo code about 10 times. Downloaded, deleted and downloaded app again with no success. Boooo
Locks up 100% of the time 1/5
When I view my order
Great App when works at register 5/5
Excellent rewards and ease of use. Make sure you get the credit at the register because there is no fixing it later.
All my flames disappeared. 1/5
When I got to 10 flames they disappeared. Managers at store said they had nothing to do with the app as if it were a separate company. Horrible way to reward customers
Worst app I have ever used. Freezes all the time on the latest iOS version and iPhone X. Hit or miss if you can pay in store with it. Can only earn rewards though the app so ordering online is not as good.
Super buggy 1/5
By A dude who owns an iTouch
This app is really buggy. It randomly stops accepting my password, stops accepting my credit card number, stops functioning all together. A very frustrating experience.
Not functional 1/5
By Sharon Faith
Placed the order all the way through to the payment screen. Neither card I put through went through so I never got the check out option. The order is still in my cart. I tried AMEX and Visa. Neither allowed the place order button to become sensitive so I could complete the order. Decided against using this or going to Blaze. There are other alternatives.
MUCH FASTER TO ORDER IN LINE THAN ORDER ONLINE 1/5
It’s 30+ minutes faster to order your pizza in person, instead of ordering online. Your order is not ready when they say it will be, and you have to talk to someone to make your order, which still takes way longer than if you had just went and stood in line, because they prioritize making the pizzas for the people in line. Pretty horrible customer service.
Super Laggy 2/5
The app eventually works for locating stores or paying with your phone, but it’s slow and buggy. The interface is not intuitive, loading the rewards or the payment code screen takes FOREVER, and it still hasn’t been updated for iPhone X, which has been out for five months by now.
Definitely not a joy to use.
Cheated out of my Free Pizza 1/5
I was supposed to get a free pizza because I had reached 10 stars but the app crashed and the system at the store crashed so they would not honor it. When I deleted the app and downloaded it again after it crashed, my free pizza was gone.
No rewards earned 1/5
A sad little app. I bought two pizzas, scanned my app, and I never earned any flames. Saved my payment info, but the store near me doesn’t accept mobile payments. Maybe they should have waited to roll this out. Honestly, it’s really turned me off to Blaze. I probably won’t return.
Flames don’t always appear 1/5
You owe me at least three (3) flames 🔥. They do NOT always appear. Last night I was told by an employee that the app does this frequently. Please credit me.
Crashes all the time 1/5
Doesn’t work, just crashes.
App freezes— Do they just not want my money? 2/5
Freezes. Tried to order pizzas for a company lunch but couldn’t get the app to work on anyone’s phone. It’s a bummer too because everyone puts in their order and start fantasizing about the taste of pizza in their mouth, only for the shopping cart to freeze when trying to process the order. Disappointed. Picked up sandwiches for the work crew instead:(
I have the app; but alas it never works so I’ve been advised by two managers (who’ve also tried it on my iPhone) to simply save my receipts and accumulate flames manually.
Great way to keep track of rewards and order ahead of time. 5/5
Worst App 1/5
I have had the most issues with logging in to this app. I receive the forgot password email but the app still does not allow me to log in. The worst ever. At the worst times ever. The better be happy I like their pizzas. Still cannot log in. I have emailed them awaiting response.
IDK why everyone is complaining 5/5
I love blaze and go there about once a week after i get done with work and I always earn flames and have redeemed many pizzas. Love the app and the restaurant.
Great app 5/5
The app works great I haven’t had any issues. Pick up time is basically telling you what time to get there so they can finish making it for you. Aka putting it in the oven. Great app easy to use!