Atrocious App 1/5
First off, we love Blaze Pizza, their pizzas, their in store staff and service.
BUT this horrible excuse for an App? Pathetic to say the least. Buggy, inconsistent. And the app has decided to just ‘Black out’ these past couple of weeks.
Do the developers even read these comments on here?
Do yourself a favour. Don’t use this App. You’re better off ordering off your laptop or better still drive to the store.
Hasn’t worked on my 8+ since the last update 1/5
Screen is just black. Please fix, I eat here a lot and am missing out on rewards!
In its current version, this is the worst app. The screen turns black as soon as I click it, & there’s nothing i can to do change it. I had a free pizza reward that I wanted to use on my birthday but couldn’t because nothing would load. This is so frustrating, & I am very disappointed with Blaze.
Good Update 5/5
It’s usable now :)
No comments or requests option 2/5
By Fair foods
So wanted to love this App! Avoiding the line, and having it available when you arrive in theory sounds great.... But....there is no where to add a comment, for example I’d like my pizza well done, or add extra cheese or toppings, which is available in store. The other HUGE complaint I have is there is no option for BBQ sauce to be a base sauce. Most BBQ chicken pizzas use this as an option, and a should definitely be added to the App as an option. Please Blaze Pizza, Fix your App. This will allow us to eat here way more often if we’re able to avoid the long lines! Thanks!!
Would not process my online order 1/5
Got through the whole ordering process then it said “order volume high cannot process order”. We drove to the store and it was practically empty (on a late Sunday night). The staff did not know why the app wasn’t working.
No option to add sea salt or oregano 2/5
By phil stevonseon
App won’t open :( 1/5
As of 5/4/19 I can only see the black screen of death... won’t be using the app, not by choice but because I literally am unable to.
Easy to use 5/5
By Gold no more
I don’t understand the bad reviews either. I down loaded the app and ordered a pizza in 2 mins. Pizza was ready in 10 mins and it was great. Just finished 😀
App doesn’t open! 1/5
It errors out saying- App cannot be launched!
App won’t launch 1/5
Doesn’t deserve a single star. Click the app and the launch image comes up for a second then black screen. Been this way for weeks. Giving up.
Bring back Special Instructions text box 1/5
Until Blaze brings back the Special Instructions box, my family won’t be ordering via the app.
Useless App 1/5
I downloaded App at restaurant & worked fine during 1st use - since then I only get a black screen & can’t get rewards recorded or order online - waste of time & effort - will go to other pizza chains that have working Apps
Choosing delivery on the app doesn’t work. 2/5
I chose delivery on the app and received a message that I had to pick up my order. Very frustrating.
If you are picking up, the app works great.
Flames Didn’t Work 1/5
I referred three friends and didn’t get flames.
Screen goes black when opened 1/5
By worthy opinion
I was one pizza away from a free pizza then this thing decided it never wanted to work again, not only on my phone but also my friends
App crashes all the time 1/5
By Briana H. 💜
There have always been issues with the app crashing. However now, I can’t even get the app to launch. I attempted to reach out to the customer support multiple times for help with this issue and haven’t received any feedback. I am on the latest IOS and I have an iPhone X. I am a frequent customer of Blaze and can’t get any flames because of this 😡
Easy to order, but... 3/5
Ordering is easy enough through the app. The big miss is that gift cards cannot be used to pay for orders placed through the app.
Best ever 5/5
The line was out the door. But the line moved quickly. Load the pizza with everything at no extra charge. And was it good!!!!
Great food, terrible app 1/5
No complaints about the food, but this app has not worked correctly for me in at least four weeks. And of course I have no way to access my rewards without the app. Fix it already
App is ok but could be great 3/5
Easy to use in store. My issue is with online ordering. Other apps for pizza let me choose topping amounts: light, medium, extra. Also every time I’ve ordered the pesto finish, I never get it. There’s no place to rate my pizza after delivery to tell the restaurant they keep forgetting.
Blaze points 1/5
By Matt, this app is trash
I scanned my receipt and earned points, only for those points to be taken away later. The receipts I’ve been getting don’t even have a bar code to scan so I can’t even get my points. Don’t even bother with the app. Just tried to scan another receipt after I went here again, only to be told I already scanned this receipt. Their rewards system is garbage.
If only it would launch 1/5
Made the mistake of updating. (Actually I had to) to their new improved version.
App won’t launch. More precisely, it displays message “unable to launch app” even while it is clearly running underneath the message box. Then it quits.
If they can’t be bothered to test their app, I can’t be bothered to eat there.
App will not let me get flames 1/5
Every time I try to scan or enter barcodes I get an error that I am
Offline. I have tried for 2 days, over WiFi and using data and continue to get this same message on iPhone. My old flames also are gone from the update. Now I see that the flames scanned at the restaurant are not
There either! I’ve ordered 5 pizzas and have no flames :/
You need an optional button for modifying pizzas 2/5
It was very frustrating when the call center can’t reach the physical location because the phone isn’t set up and waste an already made pizza. All to say this could easily be avoided by allowing customers to personalize their pizzas with a text box option ie use clean cutter, light cheese, extra sauce, etc
Montana silver tip 1/5
The app has severe difficulties in regards to its crap UI. Was your app programmer budget $60?
Great when it works 2/5
This app is great when it works! I would use it so often, however so many times I go to open the app and it crashes. I have installed all the updates hoping that that would fix the bugs however I would say 50% of the time that I try to use this app it fails. Not sure what to do because I love using this app it is so convenient to order my pizza and then just go pick it up at the store I love it when it works! please fix it
Still doesn’t open 1/5
Even after the most recent update, the app *still* does not work. It’s been months.
I love the pizza, but seriously, get it together 🙏
I had a free rewards but app doesn’t let me login. I asked for reset but they do not send the email. Don’t bother, don’t use it.
Useless and frustrating 1/5
This does not reflect my opinion of Blaze’s food. The food is fantastic but the app is just a nightmare.
Add back the notes so I can give a better rating please 2/5
They took the notes away and now I feel like a jackass calling the restaurant to make sure they make the pizza right and not turn my pizza into a salad. Also I love the sea salt chocolate chip cookie but it is not available in the app so I have to call that in now.
Used to work great but is now buggy 1/5
I used to have zero problems ordering via this app. Now there seems to be a bug where my screen goes black after I finish building my order. I would love to start using this app again but this bug is ridiculous. What’s the point in building an app to order pizza if it won’t allow you to do so?
This app functions as if it belongs in 2005 1/5
By Majin Erickson
There are so many things wrong with this app. Some examples include it does not allow you to choose between pick-up or delivery despite showing that you can (the app will always choose pick-up). Also, it does not show you the details to your order before you pay.
This app belongs in 2005.
Great app 5/5
Helpful app with simple but intuitive design, makes ordering easy and at a good price
“App could not be launched”
Blaze pizza 5/5
Best pizza EVER!
Cant ever use this app!! 1/5
Always opens to a black screen. Cant redeem points!
Seems to work great for me! 5/5
I haven’t had any issues and the rewards log for me every time. I hope they can make it a little faster and clean up the UI but other than that it works as intended.
My rewards keep disappearing. I got from /5 flames to zero. This app is a joke
By Kerolos Zaki
My app is never able to launch and I have constantly update it and don’t know what to do
Not worth it at all 1/5
App doesn’t work, discounts and awards don’t appear, glitches all the time
Invite friends doesn’t work 1/5
Just get an error message anytime I try to invite one of my friends to join. Sad!
BS App 1/5
Downloaded for Pi day. Tried to open it and it says "App could not be launched." iOS 11.4, iPhone 7 Plus. Waste of time and data.
Blaze pizza. 5/5
By oklahoma nan
Love this place. Amazing service. Quick in and out. One of my favorite places to order pizza
Does not work with iPhone X models 1/5
Completely incompatible with newer iPhones. The menu at the bottom of the screen is inaccessible, making it impossible to create an account or navigate the app properly.
Pi Day deal useless 1/5
App doesn’t work. You have to order a Pi Day pizza via the app to get the pizza for $3.14. App will not function properly.
Pizza, good. App, no good. 3/5
While I love Blaze pizza, I am disappointed that customers are not allowed to use gift cards through the app. Most of Blaze Pizza’s promotions require you to order online or in-app, but you’re not allowed to use a gift card unless you’re in store. The company already made money off of the gift card, so they’re not losing anything by allowing customers to redeem gift cards online. I’m incredibly disappointed.
Pi Day 1/5
In line on pi day watching everyone struggle with this app. I claimed the reward and the line is long enough (probably because of everyone trying to get that app to work) that the 15 minute code is going to expire before I get to the register.
Completely broken and doesnt work 1/5
I tried creating an account but all this app does is give errors, my wife had this app already and she cant even log in. The reset password link gives her similar errors on a completely different model of phone.