Easy to use and informative 5/5
Love the ease of rescheduling and auto checking in fast pass. Love the information available that tells you the process of donating blood.
Garbled text!!! 1/5
Not sure what went wrong, but now my app is impossible to use as the text is now all garbled and I’ve to guess what each click is :(
Incredible app! 4/5
By Big Al Griff
I love using this app, makes me wish I could donate more often than allowed. Only thing keeping me from 5 stars is that you can’t complete rapidpass in the app.
Great App 4/5
By Hylandr 536
One of the few apps that works, exactly how you want it to! Great job and thank you!
A must have for blood donators 4/5
Been using this for a few years now. Glad the rapid pass was added. Now I wish a messaging service to the Red Cross email or chat was available. I’d also like to see the implementation of world wide representation on the donation center finder. I’m traveling soon but couldn’t find any places outside the U.S. via the app. I know they exists because I’ve donated there before. Still a great app. Keep up the good work.
Concise Application 4/5
This application performs all the functions I would expect and is light years ahead of the Red Cross Card of the past. I would suggest a couple items for improvement on your White Board.
1. Touch ID: If I can log into my bank account with Touch ID, this Ap should be able to do the same consistently.
2. Rapid Pass: Permit the Rapid Pass to be completed T-24 hours and saved. This is brutal for an early morning appointment, to complete prior to arrival. I can not imagine the risk.
3. An opportunity for a Social Media post following a donation or a badge would be beneficial.
4. Permit an alias or screen name, associated with the account. Aggregate area users into a social media for tracking only. Look how “Pacer” manages users for postings, events and teams. I believe this would work well from a donation standpoint without risk.
5. It appears that the logon capabilities can be improved, as I show up at a donation center indicating I do not have an “internet connection” in the AP, although I have cell service.
The above items are just rough edges over what I believe to be a great Ap at this time. Please keep improving.
The Blood Journey Feature is Awesome 5/5
I love finding out where my blood donations are sent!
Have to be 17? 2/5
In most states you have to be 17 to donate, but in mine it’s 16. I thought it would be cool to see where my blood goes but because I’m not 17 I can’t make an account at all to see, and there is no option to specify that you live in a state where it’s 16. So because of the majority it leaves me out. They should defiantly fix that
Needs an update 1/5
I loved the app and ability to schedule and manage donations. Over last several months, donation times are unavailable and app crashes when trying to schedule or manage donations tines. PLEASE fix this!!!!!!!
By The matched
So far this app has been great! I look forward to watching my bloods journey!
Needs help 3/5
After many tries I can schedule my appointment correctly. When I get a text telling me I can now see my blood journey on the app I try and get the message that I do not have a blood journey unless I schedule with the app. That’s the only way I do schedule my appointments! I also only donate platelets so does that mean I don’t get to see my blood journey? I have a team but my appointment doesn’t show up on it. I used the rapid pass in the app for my last appointment and it did work. Fix the “blood journey” portion if you are going to tell us to use it!
Good app, but history tracking is broken 4/5
I love the app to schedule appointments and now being able to complete my rapid pass within the app. One downfall of the app is, the blood journey history portion is broken. I receive text messages that my donation has been delivered to a hospital and to download the app to see. Well I can’t see any of my recent trips and the journey that was made. I donate monthly and my children and I are always interested in seeing where it goes.
Please fix this portion of the app. Thanks!
Used to work, now can’t make apptmnt 1/5
Used to work fine, now it’s throes an error that “Start date must be current date or later” no matter what option I choose on the appointment calendar options.
Clearly a bug. I deleted the app and reinstalled, updated my iOS install, same issue.
It’s okay, but... 4/5
By Concave scream
“Your Blood Journey” isn’t updating for my most recent donation. It’s still showing my donation from last July. I’ve given blood twice since then and yes, I scheduled both appointments using the app. I really enjoyed seeing where My donation was each step of the way. Please fix so this works with all of my donations.
Can’t see upcoming appointments and app regularly crashes..... 2/5
This app used to be great. The last 2 updates have made it worse (except rapid pass). Upcoming donation sites are shown but says appointment times are unavailable. When I try to check the donation sites/times the app pauses then crashes. EVERY TIME....
Please fix, this has definitely affect the amount of donations I’ve made.
Rescheduling is a pain 2/5
By Pojo the Ojo
This app has some merit, but the method of scheduling and rescheduling appointments is absolutely worthless. Unnecessarily difficult to navigate. This is VERY POOR app design. Boo.
Much better! 5/5
The fact that I can complete the Rapid Pass on my phone is practical, effective, and simplify the whole donation experience. Love it!
Great until... 2/5
After this most recent update I have not been able to log in to the app. I have an existing account but it does not recognize my log in information. When I click the link to reset, as if I’ve forgotten my information, it says my email address is not recognized. Then when I try to sign up as a new user, my email address and log in information is already in use. It’s a cycle, needs to be fixed. Prior to this latest update, I had no problems viewing my information, history, locations to donate, etc.
Great app 5/5
Will go with a few of the other comments about adding social media links
Easy & reliable app 5/5
I love the easy access to all my blood donation information and how easy it is to set a new appointment. Everything you need is right there on the app.
Love it 5/5
By The - Ax
Love the app as it saves so much time and so much easier when donating not to mention so informative about what’s happening.
Keeps me on Time 5/5
Glad the RED CROSS went mobile because having an ID card that is always readable and with me as long as I don’t lose my wallet is great.
Blood Journey 4/5
By Emperors of Emperors
Everything is pretty well with the exception of the blood Journey. Donated several days ago and nothing is showing. Last donation it just stayed at the testing phase. Needs some work. Otherwise I like making appointments through the app & not needing to carry a card.
Good app. Could be great if... 4/5
Would love to see donor card & rapid pass added to Apple Wallet in iOS. Also, BP, hemoglobin & pulse integration into the iOS Health App would be a nice touch.
Excellent experience! 5/5
This app made it easier to schedule the appointment and finish the questions before I went. The whole blood donation experience went easily and well!
Terrible, pleasure fix! 2/5
By Captain America6283761
I love the Red Cross and I absolutely support everything they do, but this app is terrible! It crashes all the time, it signs you out every single time you close it so you have to sign back in every time, and I just overall won’t work!! I literally tried to schedule an appointment to donate blood for 20 minutes and it wouldn’t let me! Gah! Please fix this app because it is severally terrible
Not working 1/5
Cannot sign in.
Could never successfully get this app to work on my iPhone7 - would always get an internal server error trying to login.
Rapidpass Does not sync 2/5
On my last donation- I completed Rapid Pass at White Marsh to speed up my donation. The scenery the tech had could not scan my phone???? Then the App crashed when he went to get the code. I am stunned that the Technician cannot access my rapidpass once complete- Red Cross has been extremely slow at integrating its systems and needs to fix this- I had to fill it out again- which form both the technician and me was FRUSTRATING.
Otherwise the app works well for searching for drives and signing up
Red Cross you can do it! Link them all like this month....
I don’t really write reviews too often but, I am very impressed with this app! It had all of my information right from the start. It surprised me how fast it was! 5 ⭐️’s!!
Suggested app improvements 4/5
Love using the app to schedule donations, complete RapidPass, track donation history, and track blood journey. It would be nice to be able to communicate with my “team” as a group (not individually). Also, the team tally doesn’t appear to update.
I donated blood and I can not see where my blood is or went
OK but still a lot of issues 3/5
By KS Donor
I like that you can now do the rapid pass from the app. However on my home screen it shows an appointment for several months ahead. I think it would be better to display your next appointment not some random one scheduled several months out.
Blood journey has never worked for me. I only schedule in the app yet I still can never see the blood journey and I just see a message that says it must be scheduled through the app.
Good app, but still many flaws.
Convenient and easy to use. 4/5
I like the easy access to scheduling appointments and also ‘rapid pass’ is available and easy to complete in the app, making you trip faster and smoother.
By Give Platelets
I give platelets regularly because I have several friends who have been affected. It would be nice if platelet donations could be followed in My blood Journey.
As useless as the Red Cross itself 1/5
Never dealt with a more non donor friendly charity in my life. The app is useless. It kicks you out, fails to store your rapid pass and contributes to the Red Cross’s waste of people’s time. Maybe if they treated ppl better there would not be a blood shortage!
Give at your local hospital but don’t waste your time with the Red Cross!
This app makes it so easy!
I started using this app today and it is amazing. I’m getting incredible information and an excellent link to the Red Cross Blood Bank.
Nice app 4/5
I wish it would add platelet donations
Red Cross blood donor app 5/5
This is a good app. It works fine and I haven't experienced any problems with using it. This app lets you schedule appointments and keeps track of the journey of each donation and tells you where your blood donations have gone. It allow you to complete the Rapid Pass process.
App Used To Work...Not Any More! 1/5
I’m not sure what happened. And yes, after it stopped working, I deleted and reinstalled the app, and it still doesn’t work. It won’t acknowledge my email or password...so it won’t email me to allow me to reset my password. And I get emails from the American aTed Cross at the same email address the app says it doesn’t recognize, making it difficult for this 40 year donor to make appointments online! 😡
No way to edit or get help 1/5
I was a first time donor and they suggested I get the app. They said eventually I will get e mails with updates & a new donor ID # and from there I can use the app more. Great except no way to edit or update that number to change it. I tried deleting & downloaded it again. But then then I can’t create a new profile I have to use the first one with the wrong number. Pretty pointless to have on my phone now.
Blood journey stuck 3/5
It works well for the most part but I think the blood journey might be stuck? I got an email saying that my donation was sent to a hospital and then the blood journey said “near complete” for a few weeks.... so did it ever make it? Or is the app just glitching?
Can’t log in. 3/5
The app is wonderful to use when I can log in. It has all the information pertinent to my donations and able to schedule the next. But....I can’t log in! It keeps telling me “The internet connection appears to be offline” and 2 choices; either retry or cancel. The thing is, I clearly have Internet connection because I’m able to use everything else.
The app doesn’t make anything rapid 1/5
The app must display first and last name at the top or Red Cross can not accept the pass. This means your hour plus wait is now headed to 2 hrs because you have to leave the exam rm and start over!
Great app to use when donating blood 5/5
By Johnny Karaoke
This app really helps with understanding the donation process and also with many other questions about the American Red Cross.
Ok. It lost rapid pass 2/5
I made the appt, did the rapid pass then went to give. I had the rapid pass open but they wanted my donor ID card so I left the pass to get donor card. It did not save the rapid pass. If you want this to be easy, then make sure it saves the rapid pass if you leave.
So informative 5/5
I love this app! You can schedule your appointment & see the journey your donation does through. Love the rapid pass, so there’s almost no waiting when you arrive for your appointment. If you’re a blood donor, this really makes you proud of yourself for helping save the lives of others.
True time saver 4/5
By Look up 1
Donating blood has little to do with rushed day and more to do with human good, but this app allowed me to get in and out much faster.
Application excellence 5/5
This app is very informative and functional. Bravo to the UX team. Greatly recommended instead of calling.