Hard to book an appointment 2/5
It’s very hard to book an appointment on this app. When I try to find a location I enter the zip code where there is a Red Cross donation center and nothing comes up.
Also, it won’t let me book an appointment to give plasma which I should be able to donate.
Just a poor app overall
Red Cross app 5/5
By Diet guy 2013
I like the app, easy to navigate through. All your info is available for the personnel at Red Cross during check in. Great app in my opinion!!!
Easy To Use 4/5
The App is pretty easy to use once you find your way around and then they fill in your information for you. Make appointments look up all kinds of personal Information keep track of how many times and how much blood you have donated. I like it a lot !
Great App 5/5
This app is awesome for keeping track of your health and all of the markers they assess. You get to know your hemoglobin, blood pressure, BPM and much more without having to pay any money!
Love this app! Learn about Blood Donation! 5/5
I personally really like this app. It gives u fun things to do and learn regarding your blood donation. I learned on the app that if every eligible donor donated blood 3x per year, we wouldn’t have to worry about blood shortages! You can track how many unit of blood you donate over time so 3x per year is my goal! 🤩🩸
Doesn’t let you find an appointment 1/5
I’ve been trying to use this app for ten minutes in order to make an appointment to donate blood. Every time I try to search, it comes up with a bunch of results without any appointments available. I keep pushing the date back to see what comes up, and it says the same. Why don’t the results only show locations with openings? Then I would actually be able to make an appointment.
Well organized app. Easy to use. 5/5
By Venice Fuchsia
The app is well designed and easy to use.
First timer 5/5
My first time for donating in my entire life, was fairly simple and straightforward, the personnel were professional and courteous. Treated me as if I was an old friend come to visit.
Hard to find an open appointment 3/5
App works, but it’s very difficult to find an open appointment. It lists all drives, whether there are available slots or not. It needs to be able to filter by availability.
Great App 5/5
By O See
Love the ease and the digital card with my whole history.
Scheduling is Broken 3/5
I love the concept of the app - and I love making a difference by donating, but scheduling an appointment simply doesn’t work. No matter the refinement criteria in a search it always shows donation locations in the search results that really don’t have available appointments. You have to click on the location and then it says there are no available appointment times???? Don’t show the option to schedule at a particular location in the search results if there aren’t really options to truly schedule.
Scheduling feature needs work 3/5
My local donation center is regularly booked up for days or weeks out. I wish there was a way to see the next available appointment without going through each day one by one.
Not very useful 1/5
I originally got the App to follow my blood journey. 2 for 2 it has not done that. Also, most recent donation it acted as though I never did the rapid pass- it worked for my appointment but then wanted me to do it again when I checked my phone hours after my appointment for any information that others are saying displays for them. You would think it would register that my appointment was completed hours ago. Also, scheduling in app is not as comprehensive as I thought it would be. There was a blood drive in two days and close by that I learned about in my e-mail that did not show up in the app search unless you entered it by a special code from the e-mail. What’s the point of having the app to schedule if it doesn’t have all or most of the drives close by listed or searchable? The only ones the app kept showing were ones with no more appointments available and ones at their Farmington CT home base ( way too far from me) Not sure the app is worth the space on my phone .
Needs abillity to exclude (filter out) all blood drives that are booked solid. 1/5
By Christopher Quimby
During the COVID-19 crisis I have repeatedly heard that there is a dire shortage of blood. Local news routinely encourages folks to donate. So I thought I’d schedule an appointment and donate regularly during this crisis.
The app is a great concept, so no offense intended here to the developers.
However its usefulness to me right now is nill.
When I got to search for an appointment it lists all the locations and dates. I go through dozens of them and they are ALL booked solid.
There should be a way (actually this should be the default way) that a query only pulls from date/location events that ARE NOT fully booked.
I imagine due to heightened PPE requirements the time burden for volunteers taking blood is much higher and the process is much less efficient.
Perhaps this is an area where National Guard units and such could be employed to increase blood drive capacity.
Very well designed - Super intuitive app! 5/5
Organized! Into sections. Very user friendly. Everything is within the app. Very informative.
Joyous and Blessed 5/5
By Joyous and Blessed
It has simplified the whole process and saves time for your appointment with rapid pass and digital donor card.
Love it 5/5
Super easy 5/5
Makes donating easier than I could have imagined.
Get the App 5/5
This App really saves time and helps the workers get the info they need to get you ready to donate blood! Not sure why I didn’t get the App sooner:)
And did I mention it’s easy to use as well? Bottom line, “Get the App”👍
It keeps popping up a “kcl error domain error 8” that won’t let me see the blood journey, won’t let me smart schedule, and limits other functions. It would be awesome if it worked properly.
Great App! 4/5
The Rapid Pass process is great, saved time, and I can scan my donor card from the app.
Not Easy To Find Next Available Slot 2/5
Downloaded the app to make it easier to schedule appointments - unfortunately instead of just presenting what the upcoming available dates and times for a given location, I have to click on each day over the next 2 weeks only to be basically told ‘Not Available - try again’. Poor design, not helpful.
Great to have the donor card and scheduling on my iPhone 5/5
By CS StP
This app is great. Using a phone I can schedule and check records. I cannot ever find my donor card or remember previous plasma&platelet donations. This makes it easier to plan and execute my donations. Thank you.
A little buggy but overall decent 4/5
I’ve been donating for years and noticed the appointments you schedule on the app may not be recognized at the location if made on the same day as the appointment - so call to confirm. Also, the Rapid Pass on the app is very slow sometimes - but other than those 2 items, it’s a nice app! I like the ability to see past donations, see the local blood drives and their distance from me, access my donor card and see my past blood pressure and heart rate numbers :-) Keep up the good work!
By susie chris
I know we are going through a tough time right now but you guys want me to donate however the days I can there’s no time slot. Do you want me to donate or not? There has to be a way to do so.
App needs work 1/5
By Lil' Eddie
Does not allow setup to continue if you don’t have your current donor ID!! Even though the APP said you could, it would not continue. So after getting my donor ID (which the Red Cross changed for me without my knowing), I began the setup again but could not continue because my username was attached to my email and would not allow me to pair my ID number because MY USERNAME was associated with ANOTHER donor!!! Which is me!!! So I hit the help button. Typed in my password that I had put in earlier, and BAM!!!, the username and/or the password is incorrect!!!! It finally worked when I put in a new username: YOURAPPSUCKS!! and a new password. Can’t get that 45 minutes back.
Gets me donating 5/5
I can't say enough about donating blood but In usually too lazy to remember to do so. This makes it easy to set up an appointment and make sure I donate. I love that it even automatically adds it to my calendar.
Helps out 5/5
Helps to keep track when I can give again and where I can go local. Like being able to do the fast pass on here too before my appointments
Can’t seem to find any drives that have appointments available. I have searched so many drives in my area there is no way they are all filled. I think there is a software issue with scheduling.
Give us back the ‘me’ button on impact!!! 1/5
By Ungas buddy
I don’t care about the impact of however many thousands of people, only in what I’ve done. This app seems to take one step forward & 3 steps back with each update. If I could get the stupid computer at the donation center to accept my donor card, I’d delete it. I unjoined the group I was in & still nothing about my individual impact. What garbage!!!
OK but room for improvement 3/5
The app does the bare minimum that it needs to. I’d suggest:
-add a “challenge” feature to allow donors to compete with each other.
-Build in a 1-handed game that can be played while donating.
-Allow connecting the appointment to user’s calendar so that appointments are automatically added with a reminder.
Great App 5/5
I loved the tools within the app and found it very helpful in my donation. I’ll be using it for my next donation as well. Keep up the great work!
Hit or miss 3/5
Things I like about the app:
- never crashes for me
- makes the rapid pass really easy to use
- I adore seeing where my blood goes
- provides some info about prior visits
- I’m a sucker for the badges
Things I don’t like about the app:
-the blood selfie part only works on Twitter. If you want to add a blood selfie to any other social media app, you just get a link to the donor app.
-searching for an appt on both the app and the website suuuuucks. You may want to refine your search by something other than the standard option. However, once you open one of the calendar options, it resets itself to the standard ones again!
Waste of time, not linked to the main computer so when you show up, having filled out all of the forms for qualifying...another computer rejected me and said I had lived in England....NEVER! So I waste half my day rather than being able to fix their errors in advance...like I said - useless Ap.
Appointment not connecting to Journey 4/5
By Crab shack me me
Great app, especially helpful for scheduling appointments. I just wish the appointment connected to the Journey section. I guess next time I’ll have to make the appointment in the Journey section. Will see.
I’m seeing all of these blood drives and go to sign only to find it filled. Almost all I check are filled which is unusual even a Red Cross center. Clitch?
Easy and efficient 5/5
By b dry house Gu
The App was easy to use and covered everything I needed.
Can’t Create an Account 1/5
Everything I’ve tried to enter as my username results in a pop up claiming that that name has already been used.
I’ve tried some very unusual combinations of letters and numbers, all with the same results.
You’re better off going directly through their website as this app is completely useless.
Great app!! Very helpful. 5/5
Very useful for checking available times for a donation.
Next Appointment 4/5
It’s very frustrating trying to “guess” when it’s permissible to donate again. I know it’s 56 days for whole blood, but PLEASE adjust the scheduler to only provide appointment dates that I’m eligible for. ☮️➕❤️
When is the next drive near me open?? 3/5
Very difficult to find the first dates open
Too time consuming and difficult to find slots
You really should check and fix this
Difficult to schedule 3/5
I like the idea but my rapid pass didn’t work and scheduling is really hard because it doesn’t narrow results appropriately. It makes you want to give up but considering the purpose of the app I persevere!!!
No biometric sign in 1/5
Why is it that all the banking and insurance apps include a biometric sign in capability, but none of the health related apps do? At least none I have had cause to use. One would think that health care personnel would be most aware of memory loss issues for seniors. Without that, this app is not useful for me. I do I open it when I am not home?
Impossible to search appointments 2/5
This app would be useful if it actually found available appointments. Instead I get a long list of clinics/drives with no actual appointment availability! That seems to defeat the purpose. It would also be nice if you could choose more than one donation type.
The app is a great concept, but needs a ton of work.
Just ok 2/5
So there are some good things about this app like being able complete the RapidPass as well as seeing donation history. I love the idea of seeing your blood journey and seeing which hospital has received your donation.
It’s a BASIC app non-working bells and whistles that would make it more useful.
The main page suggests a booking time/location. I assume that this is supposed to help making an appointment. But..it’s always suggesting that I schedule a morning appointment when all of my appointments have been after 5pm. So that whole feature is essentially useless.
Clicking “create an appointment” also shows a smart scheduling option based on previous appointments. Here, the suggestions are all over the place. Morning appointments or appts 20 miles away doesn’t make the process easier in any way.
Scheduling by date/distance is hard to navigate and is not very intuitive. I figured it out but have to remind myself every 6 weeks when I go to make a new appointment.
Lastly, the drives sometimes advertise little gifts for donating. Like a $5 amazon gift card. I’ve never received one despite having proof of donation to specific drives via this app. Mildly annoying that the app doesn’t take care of any rewards without some extra action by the donator.
Does not work. Emails are NOT responded to. 1/5
After my donation no info was entered on the app. No history. No donor number. No blood type. I have reached out via the app a dozen times and have not received a reply!
Kaye Gasque 5/5
This is the best and easiest way to donate blood. It also helps keep track of your donations to help celebrate your gallons in donations!!!
Good but has bug 4/5
Using the app helps speed up the check in process and helps track appointments. It also allows you to track your blood journey to hospital. It has a team feature which allows teams/groups to track donations. However, the http link that is included in the email that is sent when inviting someone to join your team is broken in app version 1.11.3. Otherwise good app!
No History 2/5
I’ve waited a couple of days to see my history and to use the badges, etc. Seems to have no record of my donating blood. Not sure if it takes a while for the system to update, but it would be nice to see in my profile that I have donated.