Wierd òö 4/5
I went to login and had a wierd óò things in the sign in bar and I’m very concerned about this I’ve not had problems with bluebird so far but I am very concerned. What does it mean.
Needs Apple Pay 3/5
By Apple Iphone SE $$$
Good running app so far. But would be better with Apple Pay feature.
Trust the reviews 2/5
Does a good job at holding your money and not giving it back.
By Jimbo 93
Please update your app for iPhone X and make it Apple Pay compatible!!!!
Adding contacts to send or request funds 4/5
When I go to the option to send or request money and hit the add new contact icon the app closes out every time. Unless I manually type in the email of the person it will not let me use the little icon person to pull up contacts. It just simply exits the app altogether.
Add check Not working 2/5
I don’t know what the glitches but when you hit add check it it shows a description of what you can do but it never opens up. So that you can actually add a check..smh on my iPhone 6 with the updated iOS and it’s not working I can’t afford to play with this so I’m deleting it going to Walmart
Amex Bluebird awesome ! 5/5
After I saw many negatives review I take my time to write a positive one , because for my personal experience I have had a good relationship with.
Love the app, the web site , and the ZERO fee for have this account and a debit card , btw I have a family account too. In this days have something free is a real gift .
If I have had to make a complaint would be about the new politics about a extra charge for checking books that before were free the first 50 ones. But even thought it’s Fare ;)
So if you thinking open a Bluebird go ahead !!!
Not bad 4/5
The concept is good. Couple things that would make it better, first make it easier to withdraw and transfer money from another account. Second Apple Pay integration would be ideal. Also update the app for iPhone X.
-5 ⭐️ 1/5
Please don’t do business with these thieves. If you’re looking for customer service from Americans and not 3rd world countries, don’t use their services. I am literally paying for the mistakes of A representative’s wrong doings as I am typing this right now. Because I am over 2000 miles away from my parents, I use this as a way to receive funds from them while I am in school. Because of this representative’s mistake and me not being able to have access to my own money, this has led me to lose my job (that I had just recently accepted but didn’t make it to my first day) bc I couldn’t pay for gas to get to work, which led me having to drop out of school due to missing days (now 2weeks) solely because I couldn’t get back and forth because they want to do an internal review up to 45 days and not crediting my account for what they’ve done. And they want me to just sit tight as my whole world falls apart over a representative’s careless mistake which started a domino effect of me now preparing to move back home. You’ve been warned!
I really enjoy and really like the fact the offer a set aside account helps me save money 5/5
I set mine to take out so much a week out my paycheck so I don’t even notice it coming out thanks for great service and way to cash my paychecks and just a big For Anyone that uses Blue Bird Mastercard I have not had any issues or errors so far that’s why I rate the App & Company A Five Star P.s keep up the good work and look forward for new options as weekly or monthly or ever 6 months or yearly rewards or bonuses as for spending or pay monthly fees and fees for using the deposit check in mins instead of waiting ten days just a thought and appreciate the loyal customers 👍💡💸💳🛠🛏🇺🇸
Buyer Beware 4/5
I started my teenage daughter an account and it’s been locked since day one. She has not been able to access it from her phone and now she can’t even use her card. Also I was under the impression that I could use this card as a debit... NOPE. They charge for every single withdrawal, no matter if you go to the assigned ATM OR to the Walmart money center. I get a fee every time I use the card via Cash App! There are fees on top of fees. Why? How can anyone manage their money if it’s costing so much to move it around? I was so excited to be able to get my 13 year old a bank account, but she hasn’t even been able to use it. They wouldn’t let me rate it the two starts it deserves. I had to give it 5 just to be able to send this post!!!
Love the app 5/5
The app works great except now there’s a glitch when clicking on a bill pay to see details, app crashes. This is the only problem I’ve encountered with the app. Love bluebird especially being a victim of id theft !!!!
Easy money 5/5
I’ve used the Bluebird card and mobile app for about 3 years. It is better than a bank. I can write checks, pay bills and transfer money to the kids card anytime. Don’t hesitate to get this app.
Past experience 5/5
So, I just recently ordered a new Bluebied card, because I loved the service in the past; basically from 2012-2016. I didn’t have any issues with transfers, loading, apps, or even checks. Everything was a breeze and I was always updated on the amount in my account. But I just read the reviews.... and I’m like are we talking about the cake Card company? I won’t be negative because my experiences were great, so I’ll wait for my new card and see how it goes then I’ll give all the details of the differences between now and then.
Semi convenient, when it works 1/5
Kind of convenient… When it decides to work - which is becoming increasingly rare. Don’t bother trying to get help from their customer service telephone number. Bluebird “Customer service“ is staffed by some of the most rude, obnoxious and ignorant puddles of human dumpster sludge ever to walk this earth.
Security Question 3/5
I'm not sure if anyone else is having this problem; however, I recently switched phones. Whenever I tried to log into my account, I had forgotten my password (I had gotten accustomed to Touch ID). I reset my password - no problem. THEN it asks for a security question/answer. BUT there is no question shown. I clicked on “forgot security question” and then got the link sent to my email; this link took me to a “forgot password/ password reset” page, and said the link was expired. This has happened on several occasions - nothing is working.
I want to love this but ... 2/5
When I NEED to add funds, oftentimes I get the message “we are experiencing technical difficulties. Please try again at a later time”. Really????
Quick Balance Widget & ApplePay 1/5
PLEASE ADD!!! Quick balance widget for the notification center & fix the crash for selecting a contact to send money to. Apple Pay too please.
Ok app, ok card, great features 4/5
By Jake 9253
Bluebird is behind the times in a lot of ways. Even local banks have the chipped cards now. The app has hickups that I wouldn’t expect from local banks (one example is when I transfer money from my main account to my Set Aside account, it ALWAYS shows my main account balance at $0.00 on the page confirming the transaction, even when there are hundreds of dollars left in the Main Account. Another example is TouchID - it’s VERY glitchy).
However, what Bluebird does well, it does fantastically. When you use Bill Pay, they don’t wait until the recipient cashes the check to deduct your balance. They deduct it from your account immediately. Ditto for writing checks (although now that they cost so much, I doubt many people use them. I ordered over 2,000 right before they started charging for them). Due to this, it’s nearly impossible to overdraft, and when you do, they don’t charge you, but give you several days to bring the account back to good standing.
Other features include 24 hour customer service (great for third shift workers like me). 24 hour bank tellers at any 24 hour Walmart (deposits only). Huge free ATM network. Very few fees will hit most people, and none without their knowledge beforehand.
It’s not perfect, which is a shame, because the features nearly ARE. If they could fix their app’s stability problems, slap a chip into the card, enable Apple Pay, provide 2FA OTP for login, and at least bring the cost of checks down to a more reasonable level (you can order a box of 200 checks for $5 online, but Bluebird’s special checks cost $20 for 40 checks? Outrageous!), I see no reason why they wouldn’t be hands-down the best choice for a sizable portion of the middle class, and ALL of the lower class, as everyone is sick of real banks that nickle-and-dime them to death.
I’ll give you 5 Star if you add... 3/5
Mobile wallet payment:
Less bank errors/downtime leading to our cards being shutdown.
Make a virtual card option/burner card option per online transactions as well as for retail purchases via mobile wallet payment method.
Security Question 3/5
To the makers of this app. In order to answer a security question to open app, it is kind of important to know what the question was in order to answer it.
System crashes 2/5
the weekend of feb 17 i uploaded money . then i went to try to pay a bill card was declined twice . tried checking the app , internet and 800 number systems down. but before the system went down the app displayed the right amount in my account , after the card was declined used the 800 number different balance . system has been down for the past three hours
The app won’t even open. It pops up and immediately closes. 😡
Love it 5/5
I uses this card for years, love it
Needs an iPad optimized app! 2/5
The app needs to be updated to be optimized for iPad. As of now it only works on iPhone.
Worst card ever —don’t waste your time 1/5
By crap card--greedy
Worst card ever —-CHARGE FOR EVERYTHING (even when they say they don’t)
Worst “Banking” App Ever 1/5
This app is truly the worst banking app ever! Always glitching out, and always glitching our on the main login screen! Fix this or I leave! I’d rather go to a credit union than be with this stupid off brand bank!
Apple Pay 4/5
Great card and benefits the customer greatly! Would be nice to use on Apple Pay
What happened to TouchID? 3/5
I used to be able to login to my account with TouchID. Now I don't get prompted, and I don't see an option to activate it again. What gives?
Don’t Use this Card! 1/5
I made a return at a retailer on 12/26. As of 12/31 my funds are still MIA. I called customer service and was told they have to contact the retailer to verify the return. The retailer has to confirm the return. Then it will take 7 calendar days for the funds to released. Use another card. I will be. 7 days is ridiculous!
Update app for iPhone X 1/5
You guys are a banking app there is no excuse for not updating the app for the iPhone ask it came out on November 3.
The first day using this app, and I’m having all kinds of problems. I even updated the app. I have an iPhone 6. Wth!? So - the money transfers - *twice*, even though the first time received an error message saying “request could not be processed at this time”, and now I have to wait for the transfer reversal to update with my bank. Then - I try to wire the money I actually did transfer to this card, to do a Walmart to Walmart transfer to a family member - and I’m getting an error message again! I mean - it’s a good thing it wasn’t a dire emergency, even though it *is* extremely important! Why did I give Bluebird *two* stars? Because I’m trying to be *nice*!!! >=(
Love this card! 5/5
It’s awesome cause:
1. instant money reload
2. Free US Bank ATMs!
3. No Overdraft Fees for Life!
4. The App is as good as Chase
5. Inexpensive checkbook !
6. Early direct deposit !
😡😡😡😡 NEED UPDATE 😡😡😡😡 NEED UPDATE ASAP CANT SEND MONEY ASAP CANT SEND MONEY 1/5
😡😡😡😡 NEED UPDATE ASAP CANT SEND MONEY
App no longer able to xfer to son’s card 1/5
This app has been broken for months. Whoever the developer is, should find a new line of work. Went to the trouble of getting the cards and account set up for what? What a big waste of time and energy.
I like this app when it is working. It recently won’t open when I try to use it. I see reviews of similar experiences. I hope this will be corrected soon. At this time I can only give 4 stars.
Can’t transfer 2/5
I tried to transfer money to my daughters card and it keeps failing.
Two weeks later and I still can’t transfer money to my daughter even after deleting and reinstalling.
Now better than previous version 3/5
I've increased my rating by one star, from 2 to 3. It's still just a bit of a bizarre user experience, but the reason I've raised my rating is that others seem now to have misguidedly followed suit, and Bluebird is not alone in this. Still, here's a puzzler for you. To log in on the iPhone, you need to enter the account ID and the password. Not only that, but it had to be a pretty secure password too. After that you have to answer your security question. So they really don't want to have unauthorized persons accessing this account. So why, then, why? do they bury the log off selection way at the bottom of the sidebar menu? Do they think we should keep it open, once we get into it? I hardly think so. What's the point of secure log in if you're not going to log off? Dumb.
I'll leave the previous review here for now but it's less relevant. They've cleaned up some things. It works.
- - - -
The changes they have made to this app make it a royal pain in the butt to use. Gone is the simplicity, where everything you need to do appears on the home screen. Gone is the instant feedback; you make a transfer to a subaccount and it does NOT show up right away. Oh, and you're not even transferring to a subaccount any more, which we all understood. You're now sending money to an email address. Is that the same as transferring to their subaccount? Why change it then? And you have to search in hidden sidebars or the top bar for things that used to be plainly visible.
As near as I can tell, there is absolutely NO new functionality. They simply made it much more difficult to navigate and to use.
Kudos, Amex! Great job!
My app is not redeeming my money 4/5
I did the update and it’s still not redeeming the money. Don’t know what to do. Help. Thank you.
Version 18.104.22.168 update 10/25/17 5/5
App working now
One feature missing 4/5
Great app. Would be perfect if real-time notifications were available when transactions occur.
App not functioning 1/5
I updated the app and now when I try to use it, it does not let me go into the app. It just flickers like it wants to turn on but instead it just kicks me out.
Lacks functions the mobile website has 1/5
I usually expect a mobile app to be the superior experience compared to a mobile optimized website, however the app lacks the ability to transfer/withdraw funds from the card to a linked checking account.
Holy $&%# 1/5
By Grand Schemes
I was removed from my hotel room today because I couldn’t spend my available balance to rebook my room!
Thanks financial institution that I allowed to hold my money! SMFH
Bluebird Card 4/5
I wish this could be added to Apple Pay. It’d be so more convenient!
Terrible App..... haven't been able to transfer money to card for weeks. Please Please fix this bug. Terrible Terrible Terrible! Defeats the whole purpose!!!!!!!
Apple Pay 3/5
Can we get support so I can load this on to my phone I rather pay through Apple Pay it makes everything more convenient, please figure this out
Awful animation 3/5
The app works well enough but the unusual animation at the bottom implies "slide here" and its nerve wracking. I wonder what kind of inexperience the developer had when they thought "let's put this here and make people nuts."
Help plz and can u fix it 5/5
My app not working right now it just come on and then take me off it it took doing it and I ever update it and it still doing it I have iPhone 4s
By floyd woods
No problems best card out there