No complaints 5/5
No issues to date
Running balance 5/5
Please add running balance to transaction details
The worst bank 1/5
Don’t keep your money in any kind of B ofA account if you need to pay bills or get gas or anything that could be time sensitive they constantly block your card literally for no reason my very first purchase was blocked for suspicious activity how could you know what’s suspicious for my spending on my first purchase now I’ve been blocked again for the 2nd time this month and have spent 2 hours on hold over the last 2 days I should be able to press a # for fraud department but no that would be to easy I stopped banking w BofA years ago because they constantly cut my card of when I was traveling even if I told them in advance they are the worst banking experience I ever had now w covid19 i can’t go back to work yet and have no choice but to deal w BofA agin much to my regret because California EDD uses them
Awful, don’t bother using. Just use the website which is also bad but at least usable
File a claim 1/5
Twice I have sat on hold trying to file a claim. The first time I was on hold for almost 45 minutes before I ran out of time and had to hang up. This time I was on hold for over an hour. I had to hang up yo take care of other things. Then I went on line wanting to file the claim but that option isn’t available. So I am upset.
Not allowed to transfer? 1/5
By still ticked
Cannot figure out how to transfer some money to another bank. Where are instructions ???? 😡
Poor Phone Service 2/5
By lost on hold
I placed an order on-line and the item was on back order and the merchant cancelled the sale. I called BofA and was on hold for over 2 hours.
No way to transfer funds from this to my BOA account?
Easy way 2/5
By Porsche lover 06
Hell! I’m not happy that the finger print ID dose not work all the time :( :( :( it will work 2 out of 10 times :( :( I have to keep re-setting my finger print :( it’s very annoying please do something about it
Thank you !
Waste of time 1/5
App doesn’t let me create a username even though I created one online when I first registered. Very frustrating!!
This App has Serious Issues 2/5
This app was working perfectly for almost 2 months and then all of a sudden it logged me out, took off my Face ID on its own and keeps telling me my password is incorrect. When I go to reset my password, it SDSU’s it’s sending a code but the code doesn’t come in for days. Please fix this ASAP.!!!
No option to make transfers.
Use desktop version instead of this app 1/5
By Dr. Love Bunny
The app can only view your outstanding balance and transaction history. You cannot transfer funds from the card.
Signing on 1/5
Unable to sign on, continuous requests for verification codes which do not match requested amount of digits. Still not signed on after two days of attempting.
Account gets locked every two weeks 1/5
First time I logged in it worked. After two weeks my account got locked without any reason. Called the call center. Waited 40 minutes. Account got unlocked. Two weeks later the same. Does BoA not want you to get your money out of your account?
It doesn’t matter what I think or you think because if you desire to use an app, your forced to use this app. Solution? You set up direct deposit into your personal bank account (Like a adult). Its missing critical features needed to consider this a banking app. It’s functional as a way to view your balance and that’s it. You have to log in through a web browser if you wish to do anything outside of that. Basically it’s trash.
Can’t use on internet or for a hotel 1/5
By Legit grany
I don’t understand if it’s a debit then why I can’t use it
Balance availability up date does not work when money is taken out of account
Account and routing numbers 5/5
Does these accounts have a routing and account numbers? And if they do, please help me to find mine. Thank you
Duplicate Sign In Required? 1/5
Requires separate registration, username, password, and personal details, even thought I had already activated and created an account online.
A headache 1/5
The app hasn’t let me sign in to my account and it keeps saying my password is incorrect.
The worst app I have ever tried to use. If you have registered with your computer it confused the app. I have tried to register the app several times. Can not use same user ID used on the web sight.
Nerve sent verify ID code to complete registration.
Doesn’t Work 1/5
Entering the EXACT same user name and password that I use on Chrome to access the site does NOT work with the app. This app is faulty.
I seriously don’t understand why this app exists if you can’t transfer your money to your own account at a different bank. All it lets you do is check your balance. Worthless
No funds transfer option 1/5
Very basic app, No funds transfer option like you do in there website. Look like some kid develop it :)
There’s no much use of this app 1/5
You cant change pin, transfer money. Then what is the use of this?
Garbage APP. Just use the web browser. 1/5
By don't trip bro
Made an online account on web browser. Doesn’t work when you try to sign in with the app. Doesn’t recognize username/pw
Forgot ID/Password option doesn’t work. They don’t send any reset link to your email. So don’t bother waiting for it.
The app is trashed, probably from the great amount of new users or developers messed up.
Just use the website and make your life easier.
Useless. App doesn’t allow use of your money. 1/5
By Dog Ranger
This app only shows you the history of your account. You can send or transfer money or pay for anything with it.
Pure garbage, Always log in issue no support no updates.
CANT LOG IN 1/5
Just created an account on my computer and try to log in here and it’s fails! I know my password. This app is USELESS. As others said. Don’t waste your time. It’s a shame the GOV is paying BOA for this. This horrible bank deserves NOTHING!
Can’t transfer to my primary checking from app 4/5
I have to go to the
CANNOT LOGIN 1/5
By Cesia Estrada
dont bother downloading this app, waste of time.
I would give this App a solid 7.0 5/5
The functionality is efficient and easy to use. But on the other hand it should be improved to enable to transfer money to more than one bank.
I do feel secure using it, I would give it a 10 recommending it to others.
Waste of Memory Space 1/5
This app basically does 2 things:
1.) shows your balance
2.) shows your transactions
It will not let you transfer funds to your bank account.
Needs more features 2/5
This bank app should allow you to make transfers between bank accounts and to other banks accounts the way we don’t have to have two different login for a different uses with the same service
Useless App 1/5
Literally has zero usefulness. Can’t initiate transfers or set bank account. Basically just a way to look at your card balance, that’s it. Ridiculous.
By Enraged Medic
What is the point of having an app that only lets you see your balance? I could do more by logging into the website directly; including making a transfer to my main banking account. I have B of A and their banking app is helpful and intuitive. This app is absolutely USELESS.
It’s crap. Doesn’t work 1/5
Tried logging in dozens of times. It doesn’t recognize my user name. But when I try to create a new account it says the user name already exists. So what the hell. When o look at the list of purchased apps on my phone in the App Store app. It doesn’t even show up at all. It doesn’t even see it in my phone even though I just downloaded it. When I try to use the forgot user name function nothing gets sent to my email address. And it’s not in the spam folder. So don’t waist your time. It won’t work.
So difficult to create an account.. and why would it be different than your online account.
Did not complete registration and deleted. It said my information was incorrect..
What a waste of time!
This app is terrible. 1/5
Doesn’t allow you to make transactions to other accounts. Also doesn’t show time stamps of when deposits are made. This app is about as inconvenient and basic as they could get away with and still call it an app.
Can’t even log in 1/5
I can’t even get passed the card # part to even log in. It always says to try again later and it’s been days. Such a waste of space
Quick EDD card link 5/5
Super quick to link my EDD card. Took literally 2 min max. I read a comment prior that says the billing address linked to the address your card is mailed to. Definitely helped. Super happy so far :D
Not worth downloading 1/5
The app doesn’t work, even after registering my card and various attempts to reset my password. I wasn’t able to login. It’s better to use the full website instead of this app. Save yourself the trouble! 👍🏻
all around great app 5/5
By PvZ player 593916492
Easy to use, and customer service is great
Won’t let me add card 1/5
When I try to type card info and billing address, my keyboard won’t appear on iOS.
Good app, access to my balance! 4/5
Some trouble I ran into so just passing on some tips:
Enrollment emails and verification codes sometimes get stuck in the junk filter. Check there you haven’t gotten your code and are expecting it.
Your registration/account you set up on the website is different than this mobile app! This weird. So you have to register for this app, too.
Once I got signed in, the app is fine but it’s limited. Need more things in this app to make it more useful!
Watch Out! 1/5
I downloaded the App but when I was asked to give my card number and deadline with the IF phrase saying, “ we’ll find out IF your card matches this app”(something like that), stopped me from following the prompt!
Be careful with what we are reading!
Login issues 1/5
Can someone please tell me why the apps keyboard doesn’t work? I feel like hackers are watching for my passwords address etc and just plain unusable. Don’t even get me started on the website it’s self.