Contact your bank 1/5
I keep reading reviews regarding lost funds. Why? Your bank has a fraud department precisely for this reason. Use it. Explain your experience & they will refund your money.
not a fan 1/5
this app is stupid, i tried to make an account and it kept telling me that i couldn’t.
Lacking customer service 3/5
The app is for a company that is size inclusive, but the clothes are a hit or miss. I have had some nice items but also some items that are horrible made. Recently, they shipped my package without an address, it never came, and they will not refund shipping. They refuse to provide adequate service. I’m disappointed, I was hoping for better.
Wrong size 2/5
This was my first time ordering from here cause my best friend told me they have really cute stuff, i had to check it out for my self and it was true. I LOVEEE the men’s shirts. But they gave me the wrong size to not 1, not 2, but 3 of my sweat pants. it took a while to get to my house but i understand cause of corona virus. i’m most likely not going to shop here as much because if they were willing to make this mistake more then once what makes me believe it won’t happen in a future order?
Longest Wait 👎🏽 1/5
It takes way too long to get to my house. I understand COVID 19 or w/e but this is ain’t it 😐. It’s been almost a month since I ordered and purchased my clothing. Very much a waste of time, but ok prices 🤷🏽♀️.
By Massey Profile-Main
Not only did I revive horrible costumer device, but I also never recurved any tracking information. My package arrived three days later than the expected time of arrival even though I paid for express shipping. Clothing quality was horrible the material. Do not buy from this brand if you want quality clothing.
Wrong wrong wrong 1/5
I was so excited about Mickey jacket going on sale. It came today wrong color wrong size , not happy 😞
Terrible Quality & Bad Customer Service 1/5
Never order here, everything i’ve ever gotten from here has been damaged so quickly. I tried to get this situation fixed but their customer service has the same quality as their cheap clothes
I’m HOOKED 😁 5/5
By Cheesehead Mouse
Let me begin with I was scared to order from Boohoo because I’ve never heard of it.But I took a chance and ordered and let me tell you I am hooked 😁 I am so hooked I placed another order!!I love the fact that you can put your height your weight and it tells you what size to order. I’m 5’8 120lbs it told me size 4 or small in tall ... so I went by what it told me and everything is perfect 😁❤️🥰 I thought for sure it would have taken for ever to arrive but it didn’t I got half my Oder on a Sunday 😁 left at my door 😁 I have worn two of the outfits already and got lots of compliments!! Now 3 of my friends are going to be placing Oder 😁🥰 I wish there was a place I could put a review on each of the items I bought because I would highly recommend them and put pictures on them to show that it’s true to size true to colors so far😁 I recommend give Boohoo a Oder you will not regret it!! I’m hooked thank you boohoo ! Oh did I mention the prices are really good too ! Hope you don’t go up in prices after you start getting more orders like one other site I used 🙃 September 15,2020 ! Oh can’t wait it’s saying September 16th my other half of my Oder will be here! Then I placed a new Oder 2 days and 😁 I review again when I get all of them to 😁
i love your guys price's but every jean i want to buy are out of stock and its been like that for more than 3 months...
Website on lock 4/5
The only place where I can not log in for a year and my wish list is still present —AND I’m still logged in. Thanks boohoo for always being a bomb place to shop for the past 5+ years.
Wayyy better than the website 5/5
By petite love
I love the app
Worst Service 1/5
They take so long I still haven’t got my clothes Ann it’s been 3 months going on 4 I was trying to get my money back it’s basically saying no refunds so they then took my money and I don’t even have my clothes I will NEVER shop here anymore.
Payment Doesn’t Work for some strange reason😑 1/5
I've always wanted to order from here but for some reason it won't accept my card. I've tried two times already but it won't go through and it's not my credit card company they told me that's it was nothing wrong with my card. I don't know what's going on with your guys website but if you guys don't fix that particular issue you might end up losing clients
Change in Price 1/5
I got an email with all the items left in my cart. Everything was 60% off. I then click checkout from the email, and everything is no longer the same price. Instead of $207 total, it is now $265. They have lost my business, just because they don’t want to give the price they originally gave me. Now they’re losing hundreds of dollars instead of giving a simple discount. Bad business!
Ugly Clothes, Scam 1/5
By SolitaryWolf857 (deviantArt)
Fyi the clothes are NOTHING like the pictures. Bad quality, don't waste your money on their ugly rags.
Order Taking a Month to Arrive... 1/5
By Kate Breide...
I placed an order on August 5th and it’s been nearly a month and I still don’t have my order. Customer service just keeps tellling me to “hang tight”! Absolute ridiculous, especially considering I paid almost $12 for shipping.
Can’t get enough!!! 5/5
I love this company! I’m a size 14 and I am in love with the dresses... I can’t get enough! I always get compliments. They’re unique and I feel beautiful every time I wear them. The jeans didn’t fit as well but I still love this company!!
Love Love LOVE this store!!! 5/5
I have been shopping at this store since May and I have NOT been disappointed!! These are some fashions and I love the way compliment my shape and it’s all so comfortable. It’s like once I get the notification that my order has been shipped, I’m working on my next order lol. My wish list is always growing 😁
Items Clearing From Cart 1/5
This app is terrible
I’ve tried multiple times now to add things to my cart but it keep disappearing and i have to start all over. Beyond frustrating
Plus size opinion 3/5
Honestly their sizes are way off I’m a plus size (11) and I had order four pair of jeans, only one pair fit me and the rest fit me so big and two of the jeans I order looked exactly the same but with different sku on them. So I was kinda confused about that! I also order a few black blouses and none them fit! And I had order a size 12! The shirts didn’t even fit my sister and she’s a size XS in the US. So I was bumped. I don’t like to return items so I’m going to keep them & hopefully I can give it away to someone that can actually fit into them.. so sad though none of my items worked out 😭😭😭
The models 4/5
the clothes are cute and cheap which is nice. I haven’t bought anything from there yet because since the models don’t pose with the clothes normally, it’s hard to guess how the clothes look in real life. The app would be better if the they let the models pose in a more natural way.
DO NOT ORDER FROM HERE 1/5
If I could give this place 0 stars I would.. they never deliver your packages to you.. and their customer service is Terrible! I warned you.
By hdhen thrjadwsjf
I had ordered a 3 pack of mask that where black for about 20 dollars and not only did it take about a month to get here but when it arrived the bag was half open and the mask weren’t even the the right color and the material was just terrible and I would not recommend getting anything from boohoo and instead order from pretty little thing or Missguided they have much better quality shipping and clothes
So disappointed with boohoo, ordered once and my order got “lost” deleting this fake app.
Great company but hard to contact 4/5
I love the store and app but it’s so hard to get in touch with someone to return items that did not fit me correctly other then that I highly recommend this place!
DONT DO ITTT 1/5
By Reynolds Pamphlet
y’all mine came in late after purchasing express shipping, the black hoodie I ordered had a bleach stain on the arm - (orange) it was BAD.
the sweatpants I ordered the band was so poorly stitched it fell apart and I ordered this little baby tee a few sizes bigger so it would be a tad oversized and it barely went underneath my chest, a SOLID NO. plus they do not give you actual tracking numbers.
It’s a scam. Might as well order off of shein or amazon.
They have better products.
Yeah I said they were going to give me my clothes back in July it’s August now only spent $18 on it well it happens
It won’t log me in 1/5
By Kaylee Po
Scam Site 1/5
I heard a lot of good things about Boohoo only to find out they are a scam. I was excited to order things from this site and paid express shipping. I was told and expected I would receive my package is 6 business days. It has been 4 weeks since purchase date. For the last 3 weeks my package has been sitting in Memphis TN, I spoke to Boohoo Support and they told me to sit tight and wait for it to deliver. I wanted a refund for my express shipping they ignored the request and told me to continue waiting. I call FedEX to ask about the package they tell me my package is now being held undeliverable because it arrived in Memphis EMPTY.... Boohoo support refuses to refund me for my scam so I have cases with FedEx support and my bank. So disappointed! DON NOT PUT YOUR FAITH IN BOOHOO!!
not working 1/5
By Queen bubbles awesomeness
it doesn’t let me log onto my account so i can’t add anything to cart, basically i can only look at stuff
Don’t buy from here 1/5
I bought clothes from Boohoo and even paid for express shipping. They never gave me my stuff. I message them on Instagram only to find out they lost my order and and didn’t send the rest cause it was out of stock, even though I ordered when it was in stock😒 Now I have to wait for a refund. They are the worst when it comes to shipping clothing items.
DO NOT BUY FROM HERE 1/5
I ordered $100 worth of clothes for my upcoming birthday. Well it’s been almost a month and my package is still in the UK. I emailed them and no response back. They just sent me a ticket number and said to not keep emailing because it won’t help my case. So I guess I have to go buy an outfit and risk getting covid j to take a pic w my dogs for my bday. Thanks boohoo for ruining my birthday and stealing from me during a pandemic.
Didnt even get my stuff 2/5
By cursty da clown
I orderd $60 worth of stuff, paid extra for shipping, waited a month and didnt even get my items and they only refund for the cloths i paid for and i still want aswell. but even though you might not get your stuff there clothing nice
What happened to my money 1/5
By tam ika
I am really frustrated about my situation. In May I ordered items they were to big, sent them back paying for the return payment and mail the items back. I sent the items back a few days later. Here we are nearly ending July and I haven’t received anything my money back or clothing not an email or anything. I don’t know what’s going on.
DONT SHOP BOOHOO 1/5
I have yet to receive my money and this is an update. I’ve been trying to get my money since March & they can’t find packages that they sent confirmation emails saying it was received by them. I made sure to screen shot all of our WhatsApp messages for proof. Afterpay is considering dropping them after all the bs customers are going through. I can’t wait to see it, shipping is NOT ACCURATE. Won’t come expedited, you pay to return items. They let you pay for items and then send emails saying it’s not in stock minutes later. Well why is it on the website then? They didn’t refund any items that they never sent but sent emails saying it’s not in stock. They are fraud and they advised me to wait 30 days before reaching back out about my money. They think it will be indisputable with my bank. Jokes on them I’ve started the dispute. I’m out of $857 because of them.
I wouldn’t support the fraud life.
Turn off 2/5
I’ve been looking at a shirt in my cart for months and can’t pull the trigger. Shipping that cost more than the shirt I’m purchasing? No thanks!
Nice stuff for men but.... 3/5
Clothes are nice , cheap , arrives on time , but when purchasing shorts or pants they fit way too small . The male models must have stick legs or something because a large won’t fit me correctly and I’m 5’10 and 178 pounds. Shipping is a little steep too so buy more than one fit.
DO NOT SHOP HERE 1/5
By meow cats roar
I wish I could review this as 0 stars. I went on to this site thinking I could get some decent clothes at a really good price, however I was so beyond wrong. ALL of my clothes came with black stains or rips/tears/holes in them. Clothes should NOT come this way. PLEASE do not spend a penny here, this is the worst website to order clothes off of. If you want decent priced clothes that are well made and NOT damaged, I highly recommend Zaful, the prices are very cheap and their clothes do not come damaged and the material is thick and very well made.
i just have one thing to say .. OVERPRICED !
Waste of time 1/5
Wouldn’t ship to the US
Worst experience ever 1/5
I sent it to my old address , contacted them right away and said wait they’ll return it. Next thing you know it’s delivered not returned and then I contact them to see what I can do and they say go retrieve your package! Like I moved states I live 13 hrs away from my old home address and not to mention I didn’t not type it.. I was an existing customer so it had all of my info. Yes I should have checked prior. I contacted not even 2 min after the order was placed and was told they couldn’t do anything about it. Now they don’t want to give me my refund or send a replacement!
Stupidest offers ever. Example: They sell an item for “$20”, they give a discount and the item will be sell it for $8. When you do checkout they charge a $10 dollar shipping plus tax and you will end paying for the item almost $20, like is the original price. This occur with every item in this app. 0 stars, would not recommend.
fix the app🤦🏽♂️ 2/5
i haven’t been able to sign in to my account in weeks, i’ve tried to reset passwords and everything but the emails are not being sent, i really used to love using this app but idk something needs to be fixed
Never again 1/5
So I placed an order on April 6th. It took a few days longer than usual to ship. They know shipped via FedEx instead of USPS. It arrived April 14th. None of the clothes fit well except the beach co-ord. I took me a while to send it back because so much was happening due to COVID. They tell you that they give you 60 days from delivery to return. Which is a lie. They gave 60 from purchase date to return. The return portal didn’t even recognize my order number. I had to buy my own label around June 11th, to have the packages shipped to the USA return center in which USPS kept saying there was no where to put the portal. It was a big mess and I just got the return & refund confirmation yesterday. Pretty little thing is so much better. I will never order from them again.
Love it ... 5/5
One of my favorite places to shop. The quality of their clothing is perfect. I would recommend BooHoo to everyone.
YAAAS BOOHOO!! 5/5
FIN👏AL👏LY... A place that sells big-girl clothes at a decent price that is well-made!! I can honestly say I've bought 8 different items from the shop/store...I placed 3 different orders..I just received my first one with 4 of the items that I purchased and I am so pleased, I am ecstatic. these clothes are highly well-made, the sizing is beautiful and I will be buying more. Now granted, I did buy all of my items during their big sale that they're having at the moment but even still, it's a fantastic sale, and if I can buy more, I am going to. I'm waiting on 2 of my packages but with these being my first orders, I was hesitant when I first got my package but I am no longer scared and I am absolutely in love with every single thing I've bought. Do yourself a favor and go ahead and purchase from them because I know as long as they keep this up with the stylish clothes and fantastic prices I will continue to buy from them in the future not even to mention the shipping was actually very quick
Great site to shop until recently 1/5
By EXShopper E
I never had a problem shopping at this site until they shipped me UK sizes instead of US sizes twice or two separate orders. I live in the US and always chooses US sizes when shopping but from some reason I received UK sizes. Someone at there warehouse is not doing their jobs properly.
Scam & they barely pay their distributors 1/5
I won’t go into them being a scam because I’ll literally just be a broken record on top of the hundreds of other scam posts. But it’s TRUE!! Beware PLEASE!!! Happened to me and i suggest just going to PrettyLittleThing!!
Also their distributors get paid £3.50 per hour...