Very clean and nice hotel. Only issue is no elevator. Comfortable very good continental breakfast. Close to hwy
Book elsewhere 1/5
Used to be a Booking.com fan. Genius level 3.
Until I recently booked a room on their site in London, Southwark, that, it turns out, was an apartment in a SUBSIDIZED HOUSING building! Yes.
Attempted to cancel booking but the company
was more interested in the “property owner” and procedure, etc.
Long story short we have made 4 phone calls to Booking, and a few hours on hold, to get our room charge back and we have gotten inconsistent answers ranging from “we have issued you a credit” initially to “we are looking into the request” after several days.
Booking is best used to locate a hotel so that you can call the hotel directly using a Google search. They don’t seem to care about the customer so much, so there is no point in preserving your relationship with Booking, because, in the end, there isn’t one.
Fix the app 3/5
App is currently not processing the booking! 🤬otherwise I would give it a 5 star rating
My booking at Copthorne Mecca 1/5
By mona magdy
First of all I was shocked to know that a site like Booking is giving false information about the hotel .
It’s unbelievable my experience was very bad. Up on booking on the booking.com website for my stay at Mecca to the Copthorne hotel , the booking.com mentioned that the hotel is 5 stars which was not .
I found out whole Checking in that it was only 3 stars and the site mentioned that it’s 100 steps to the haram while it turned up to be 25 minutes drive to go there.
My experience was unbelievable the hotel was very very bad compared to the Amount paid.room has insects,AC was horrible as cleaning was bad.
No Maintaince was available I had to sleep for 4 days without AC and even reception services was pathetic.
I need an explanation for that And a good compensation.
أسوأ خدمه عملاء 1/5
حجزت في فندق عن طريق بوكينج وتم خصم المبلغ وعندما ذهبت الى الفندق أبلغني الموظف انه تم الغاء الحجز ولم يتم استرداد المبلغ الذي تم خصمه من الحساب
فندق اكثر من الرائع 5/5
من افضل الفنادق التى تك زيارتها من حيث استقبال الموظفين الاخت مروة و مشاعل وحسن التعامل النظافة ممتاز والهدوء من اجمل الايام اللي قضيتها في الفندق
شكرًا لجميع القائمين فيه
great selection of hotels 4/5
was able to view all hotels in area to choose best quality, at best price.
The best ever 🤩 5/5
By Sirwan Sabah
It’s amazing and much cheaper than the regular booking methods
I like this app, is easy to use in practical 5/5
By the big queen
Easy to use and practical I love it
Booking is in the name, and canceling fees are not an issue anymore: you can see if there will be a cancellation fee prior to your booking.
On the downside it does not give a full 100% of hotel locations in that specific area.
Used to be good, but now it’s a scam 1/5
My family has used this app to book hotels and flights for a long time. Never had a problem until a few months ago. Now, they seem to a total scam and customer service is atrocious. Stay away from booking.com.
Lo mejor de lo mejor 5/5
By cubita en el corazon
Don’t use Booking.com 1/5
I advise everyone not to use booking.com.
They are not reliable nor honest.
I booked a hotel through them and I didn’t stay the whole period. The hotel told me that I have to refer to Booking.com because I made my reservation there.
I tried and tried for days to contact them but no answer.
And when they answered thy told me we will go back to the hotel but I told them that I booked through you not the hotel.
And it’s the 5 day since I contacted them with no response.
And I have not got my money back.
My advise again, book with the hotel directly.
Está app te ayuda mucho a encontrar hoteles cerca del área de interés y te da muchas opciones de hoteles como de precios ❤️
Recent update prevents booking 2/5
Ok app. Still not sure it will be a go to. Most recent update flags every given booking option as no longer available. So this weeks plans will be booked through elsewhere.
Mr Alamoudi fromJeddaj KSa 5/5
By K. Alamoudi
One of the best
Great Travel App 5/5
Booking.com provides simple to access listings with maps, reliable property reviews, and good discounts. The few times we had an issue, booking.com had a live person to resolve the issue quickly and professionally. This is our go-to site for hotel bookings.
Hotel Experience and Room Rate 5/5
Hotel is room is perfect and great service. I would highly recommend this hotel for your next hotel stay. 😁👍🏾
I wish there were pictures of the room/hotel 5/5
By US travel
...so we could know/see them. Thanks
برنامج مفيد ورائع 5/5
By أبو محمد 07
The best booking application based on my experience
By Si Si fo fo
So easy to find a place and to book
Short trip 5/5
I love making my weekend getaways on here I have them done in minutes on here and find the best rates.
Booking.com is the best! 5/5
I love the service and the app!
The best hotel app 5/5
Booking is my go to app to book hotels. They have the best prices and deals. Easy to use and great options!
Hesham The place was beautiful, comfortable, and close to central London. Brother Ahmed Al-Masry was at the reception, cheerful and helpful
The BEST 5/5
The BEST app ever ….. best rates… enjoying my genius level benefits wherever I go.
يعطيهم العافيه فندق كويس 4/5
By um roz99
Bishop Linkon C Brown Jr 5/5
By Bshop Linkon
Outstanding quick easy fast I will use this app more frequently
By Traveler E
I had a problem with the price at reservation and price paid. I reserved at the Hilton Garden inn in Denver and when I check in the price went up a significant amount. According to hotel was because a deposit (which was never returned) and taxes, even though the reservation said “taxes included”. I had other problems with Booking.com and their app. I am tired of problems. I am going to stop using them and I recomes you do stop as well.
Beach Club Resort 5/5
Our condo was spacious, clean and accommodated four adults and two children. My only regret was that this condo did not have access the the main pool and clubhouse..
Best hotel 5/5
The hotel has nice service and nice people and please reserve you won’t be disappointed
Missing basic features 2/5
- if no results are found for a given search, you can’t look at or update filters on map view
- if no results are found, there’s no option to adjust search parameters or look elsewhere. You have to do a new search or go to the map view (see first issue)
- if you don’t select the number of people first, it’ll ask you to select your dates…twice
Just feels like a rushed, cheaply made app.
My home away from home 5/5
Well worth every penny! Clean and updated.
Booking App 5/5
Booking App is extremely easy to use much better than those other hotel apps, definitely a keeper!👍🏾
Mrs Dorothy Makas 5/5
رائع جدًا 5/5
By نتمنى لكم الأفضل دائما
سهل في التعامل ومريح أثناء الحجوزات👌🏼
ودائمًا أجد لديهم العروض والخصومات الأفضل
Friendly host and helpful 4/5
By otter 🦦 the otter (duh)
Mohamed was very helpful when we arrived and was available when we needed help with the WIFI , good location
My go to app for hotels, it never disappointed me. I manage to always find a hotel with the features that convenient for my family of 5 even in last minute. The price is cheaper than the hotel’s. Last year on memorial weekend we couldn’t find a room by calling hotels directly but after using Booking.com, we got a room in the same hotel that claimed no rooms available.
DO NOT USE BOOKING.COM 1/5
The slight change to a reservation is a nightmare between Booking and the hotel. DEAL DIRECTLY WITH THE HOTELS
An honest mistake 5/5
The review I did earlier was not meant for this hotel. It was meant for Country Inn and Suites Downtown Atlanta. This hotel was awesome in every way from the comfort of my room all the way to the staff members. The names were so close in similarity that I reviewed the wrong one at the time. I hope this helps and I hope they remove the bad review I gave on 5-11-2022.
ابل لشقق الفندقيه 5/5
المكان لاباس فيه والمصري حق الاستقبال ونعم الرجل تعامله جدا رائع
Best site evererrr 5/5
I will forever use booking.com great prices and awesome deals always. Best site everrrrr.
Love love love. 5/5
I stumbled on Booking.com and am in love with this platform. So easy to use and helpful hints along the way. Forever a fan and traveler.
Confirmation # but no booking. 1/5
By Why r all names taken?
Twice I booked reservations to hotels Received email with confirmation numbers, went to check in and they neither received the booking info, nor received the confirmation numbers. Fortunately one had a room available (but not at the discount shown on this app.) Extremely unreliable. Don’t depend on it.
Super App 5/5
By Anthony_ G
I love it ,
Feel like a VIP 5/5
I’ve been using booking.com to internationally travel for 4 years. Easiest way to find the perfect stay in any city center. Fine tuning your searches to make sure your locations, desires, and sight sees are exactly what you’re looking for, is as easy as one click. The quality of hotels, the ease of booking, paying, canceling makes this app the travel junkie’s best friend :)