It used to work just fine... 1/5
It used to work just fine,now it seems like it is constantly dropping the signal! I’ve checked my wifi strength and it is well above sufficient! UGH!
WiFi connection stinks 1/5
By terrible ian
Only device in my house that can’t stay connected to the internet. Have to reset and reconnect the speaker every time I use it.
Clock function has disappeared after last up date! 2/5
Now the clock function has disappeared from my SoundTouch 30.
At least it functions as a internet radio again though!
New Bose Wave Touch 5/5
By gorilla babe
I have enjoyed a Bose for 20 years. Just purchased a new wave touch and it is absolutely amazing. Beautiful music is enjoyed from morning ‘till night!!
Good luck. 1/5
This is hands down the worst app I’ve ever used. It’ll highjack sounds coming from other apps. The volume for every song on Spotify is expressed differently. Adjusting anything on your phone or your AirPods can result in volume being changed for that booooming Bose system. The app itself is clunky. Scrolling turns into unwanted clicks and changes. You can’t pick music on pandora or Spotify, just “radios.” And it is tiresome to connect new devices to the system. Just unbelievably horrible. But that’s what you get with an app that produces no income. Jfc.
Additional Speakers 5/5
By Marshall P Sr
Would like to add speakers so I can play in other rooms or outside, but information appears sparse or unclear.
By ummm confused
I have owned the SoundTouch for several years. With each patch and upgrade the system works better and easier. I have 6 units throughout my house. They can all play at one or individually. Love the system. Great sound
Bose Rock! 5/5
All my surround sounds and portable speakers 🔊 🔊 are made by Bose, You can’t go wrong with a Bose sound, will recommend it anytime 👌🏾😁
What happened to SoundTouch? 5/5
By complicated bummer
Just bought a new sound bar 500 and sub. Found out that it’s not compatible with Sound Touch. Ouch!!!!
Music Consumer 4/5
This music streamer is reasonably priced with a small foot print. Support for Apple AirPlay improves its functionality in my music environment. Now I wish TIDAL would be supported with high fidelity. I depend on this device every day.
Excellent !!! 5/5
Is the perfect device for lisent music, podcast and news
I have a lot of these speakers, sound bars and subs. At first I was unhappy and thought I wasted money however, after getting a new router my problems were solved. It was the cable company’s router that was not allowing these to work correctly!!!! I since have bought even more cause they are almost perfect!
Cannot connect to Wi-Fi usually 2/5
By Greg Da Man
This is one of the most frustrating apps I have ever used. Whenever I try to use it I have to pray that it will connect to my Wi-Fi and more importantly STAY CONNECTED. Usually it will cut off after about a minute. This is so annoying I usually just stream through Bluetooth except the sound skips and cuts off altogether often. I expect much more for Bose considering how expensive their products are.
Bose total control 5/5
By JV MTB
Great app to control your Bose speaker highly recommend it. Pretty easy to use and navigate. I love how it integrates with my music services.
Cant install devices 1/5
I have spent hours trying to get a device to connect multiple times during the 2 years we have used this app and system. Is it too much to ask to just be able to turn on music without a phone ?
Awesome solution for outdoor sound! 5/5
I have been searching for years for a reliable outdoor system. I purchased the 351 environmental speakers along with the amplifier from Bose. I should also mention that the the amplifier is hardwired through cat5 to my network so I do not use WIFI. I only use WIFI for the app. I have never had it drop out as some other people have been saying. But then again it sounds like they are using WiFi for the sound touch units. I have an outdoor access point for WiFi outdoors with a very strong signal up to 600 ft away.
The sound touch app lets me be outside roaming around while being able to change the music venue and the volume. It’s fantastic! Works great!!
I recently added a pair of in ground speakers to this system and a second SA5 amplifier. As always they are awesome and the whole system works flawlessly!!
11/7/20 upon updating my iPhone to the newest operating system the Bose app seems to freeze up etc. I’m sure Bose will figure it out and come out with an update on their end.
I still love the Bose product and would never buy anything else. But hopefully they update to keep up with the times.
Horrible App for great speakers 3/5
It is really a shame that a company that makes such outstanding speaker products has such a deplorable application to run them. This application is slow clunky constantly loses connectivity with the devices I have to constantly reinstall speakers. Worst of all when you leave feedback on their application about all the problems nobody ever reaches out to you to try to help you fix them. They also no longer provide any support service.
Back when I first bought the system for years ago it was a different story the representatives from the Bose store actually came to my home and help me install everything and then they were there for support. Today there is no support from the stores nor is there any support anywhere else.
Very disappointed as I have the whole system and four speakers that are a pain to use.
Thanks Bose 5/5
By Ike San.Anton
Best entertainment module ;
simple and gratifying ! U are awesome ! One small contribution to abundant life!
They fixed the problems! 4/5
I’ve gone up and down on this app, but it seems they’ve fixed the problems. If they could link audible into the steaming function it would get five stars.
Compact beautiful sound 3/5
I hated to get rid of my big beautiful Sony sound setup, but this little Bose box has wonderful sound and I listen to it much more than my old setup. The remote control makes listening to Pandora quite enjoyable. The problem is that it does not stay connected to the WiFi consistently. Setting it up again is a pain.
Easy to use with Spotify 5/5
I think this last update really improved the use of my great sounding speakers with my Spotify account.
Great, besides occasionally having to reset speaker so app can work 4/5
Speaker and app work great together, I love the ease of handling. Just annoying having to reset the speaker (unplug, then replug) every couple of weeks. For the amount we pay for these speakers, we shouldn’t have to tediously do this every so often.
Terrible app 1/5
This app is one of the worst I’ve seen for using iTunes on a NAS. The user interface looks like it was created in the 1990s. Doesn’t pull in album art. It is okay using other services, but not great. At least it displays album art with the other services. I use iTunes on a NAS, Amazon Prime, and iHeartMedia. It is functional, but that’s about it.
Dear Bose willuse Bose forever 5/5
The best speakers that I ever had 1st Bose speakers that I had was Bose V-100 video and surround sound second Bose sound touch 10 with Bose sound touch floor stand Bose sound dock series and Bose 321 2.1 channel sound system never will use any other types of speakers ever again because I never had any issues with Bose ever not even once
How are there so many issues? 3/5
I have the SoundTouch Soundbar 300, and the sound quality is amazing, but this app is terrible. Every time I use the app, I have to reconnect my speaker to the WiFi, I have to delete my music accounts off the app and re-add them, then re-add my presets, only for them to still not work. It's 2020, Bose is a large company, and their speakers are expensive. So, how are there still so many issues with both the app itself and connectivity of the speakers?
Their Updates are a game changer 5/5
By Paul Torrez
The sound touch was a bummer before Bose changed the game with the recent updates! It works with ease now!! Thanks Bose
By SC Dave
When it works and can connect to WiFi, it works well! Most of the time the App simply CANNOT “Find” my speakers! C’mon Bose STEP UP!! Your speakers provide some of the best sound quality know to our species, yet you consistently CANNOT resolve these “connectivity” issues?? REALLY!? Perhaps you should FIRE YOUR ENTIRE I.T. STAFF AND START OVER?! I CANNOT recommend this App to anyone!!
Best Purchase!! 5/5
I’ve had this in my house for about 3 years now and I still love this system. I get compliments from my guest all the time on how cool it is. I have a speakers all throughout my home which is the equivalent of a different zone for those that paid the hefty price for hardwired home surround sonos system they can be somewhat limited with this. There does seem to be quite a few updates required throughout the year but it’s a quick and painless process to update the speakers through the app that I didn’t think that deserved to mock a star off. Maybe if the updates could include an extra feature next time it would make it more exciting. How about an intercom addition ? Would sure love to use the speaker in my laundry room to make my kids do their chores.
Overall, easy to use, excellent sound, highly adaptable to needs and you can even grab a speaker if heading on the road. Take that in-home hard wired surround systems!
App doesn’t work on iPad 1/5
App loads, then the screen goes white...
Bose 10 5/5
It’s amazing how you can control the units in your house.
It’s been years and the app still hasn’t been updated with better software. Too many bugs. Also. These reviews are fake AF.
The sound quality is excellent! I only use with Bluetooth, so I’m able to easily hear Amazon music/other. Loved it from day one and it’s great to see that the App has significantly improved. My -1 star is because when hearing music via the mentioned music apps, if I try to record a video without pausing music, the speakers would unexpectedly / automatically set themselves to the highest volume! So, must be conscious to always pause the music before turning camera-on.
Never works!!! 1/5
This app never works. I have every room in my house hold up to this app and everyday something is wrong with it. One day it will say nine speakers are on the app, then the next day I will have to reinstall all of the speakers again. And the day after that it tells me I don’t have a Spotify account, which there is three on the app account. And behold when it does finally work, do volume goes up and down without anyone turning the volume up and down. Not happy at all and this is a new system in a new home... Just because you pay more for a product, does not make it better...
Improving greatly 5/5
By badger 571
I was not happy with this product for the first few years I owned it, mainly because it kept losing my speakers and wouldn’t stay connected my WiFi. The few years, connectivity has improved dramatically. (Part of it is that I installed a new router.). Anyway, if gas been very reliable now and I use it a lot.
Bad app 2/5
The app loses connection constantly. Some days it does not even connect to the speaker even though my phone ir right next to the speaker. Not sure it’s worth it. This app is terrible. This is the first review I have written about an app as it is so bad.
BOSE Magic! 5/5
By Bose for life!
With a touch of a button, Bose delivers crisp, clear music.
Music to calm, music to energize, music to inspire!
Bose customer service is of the highest quality. When our Sound Touch developed an issue (a bug that has been eradicated), my sister was terminally ill. Music was essential for her comfort.
BOSE was so tuned in to our situation, they overnighted a replacement! Gold Star standards!
User interface too hard to use 3/5
Your UI is not intuitive for me.
Poor app 1/5
When it works, it is fine. However, I constantly have to reset my Bose devices to work with the app. And then there is the constant updating of each device. This takes a contortion with each device and a whole lot of time. Very disappointing from a company that prides itself in its technical expertise
After update can’t find my SoundTouch 10 1/5
It worked perfectly before. Then the latest app insisted on updating the speaker. Okkk. It never finished update. Relaunching the app reports it cannot find the Bose speaker.
1. Why force update the speaker?
2. Why introduce a breaking change in new version?
3. Can you rollback your changes if updating is unsuccessful?
4. Is this to force people to register or buy new Bose speakers?
Great app! 4/5
Great app overall. Just wish it had more settings for the Bose SoundTouch 300. Like bass adjustment.
Software is non intuitive, buggy and not robust 3/5
I’ve used SoundTouch on my Bose Wave radio for several years now. I’ve learned to manage its quirks. My husband, who has been a software engineer for over 40 years, has ceded any and all maintenance of SoundTouch to me. He says I’m the only one in the house with the patience to deal with it. The software needs to be much better at handling changing WiFi networks. The Wave radio is portable and we take it to different places that have different networks. I have to go through the entire setup process every time there’s a new network. Can you guys figure out how to cache or maintain a list of recently used WiFi networks and pick the right one or let the user choose from a menu? I’ve had to factory reset my Bose radio 3 times because the network changed. I just ran a mandatory software update and it didn’t “just work”. I had to reboot the radio. There needs to be a message to this effect. Instead the software searches for the speaker for about 5 minutes and then says “we can’t find your speaker”. It gives a list of suggestions, one of which is to reboot. Would be nice if the software said, “finished updating, reboot the radio”. Follow what the PC makers do. If you can’t fix the software to run better, at least improve the error messages so they explain what’s going on. The user interface is pretty arcane too. I’ve been a technical writer in the software biz for 40 years so I’ve learned to deal with poor user interface designs. Would be nice if you had a group that was working to improve it but I haven’t seen much change. Despite all this, I can get my radio to stream music services with SoundTouch and that’s the most important thing. One more thing: the system cuts out a lot when streaming over WiFi. We just upgraded our wifi hardware so maybe that will make a difference. I’ve heard complaints though from other users that the SoundTouch WiFi connectivity is poor. Not ready to blame SoundTouch for my problem...yet.
Great listening pleasure 5/5
By Patrick for Bose
I use sound touch amplifier to connect all of the in-wall speakers at all three levels in my house. It has been a wonderful experience to turn it on everyday and listen to my favorite classical music stations and other music apps through sound touch. With software updates it has become a more and more reliable source of music for my house when having a party or just listening everyday. I would recommend sound touch all music lovers!
Bose Soundtech radio 5/5
I LOVE THIS 100 percent will alway have one in my house
Great Tunes 5/5
By Drill Sergeant69
Great tunes 24/7
Bose SoundTouch 300 review 5/5
By D Bawuah
This speaker is awesome, but there are drawbacks.
1) Without the original SoundTouch 300 remote, you are dead in the water. The universal remote from Bose will not work.
2) You need to be a little tech savvy with setups of wireless and audio products.
I cannot wait to add a subwoofer.
Bose Speaker fan 1/5
By G Bose
The software for the Bose SoundTouch is awful. I have had many Bose speakers going back to my 901s. I have three soundtouch speakers to connect. The problem is always updating or searching. It is getting worst instead of better after 6 years.
A replacement for the giant Bose remote? Not really 2/5
Until now, Bose and their dev team didn’t understand that the app must replace the remote if the user wants to!
It’s a must to add TV source button to the app or switch back the source from airplay to TV after 5min of inactivity.
Really there is not need to use the remote.
It would be nice to add Dialogue mode which probably everyone forgot its exists
GREAT SOUND IN COMPACT SPEAKER 5/5
Purchased Bose SoundTouch 10 speaker 07/17
Great sound for many years now and all from a compact speaker system that can easily be moved from indoor location to outdoors when entertaining friends and family on the deck.
When it works it great! 4/5
By Mo Mac
Every few weeks it stops and it takes times to delete and then re set.