Do not use this app 2/5
When I first downloaded it everything went smooth. 6 months ago it would no longer accept my password and no matter how many times I updated it, the app would not take my new password. I’ve been unable to get access to my files for 6 months. I also can’t get into the website because it won’t accept my payment info and until that’s completed you will NOT have access to your files.
VoiceOver is now broken 1/5
By Jeffrey and Xiaoming
It used to be that you could use voiceover to read the word document, automatically turning pages. The newest version of Box disable that. As that was the biggest feature that I used in the app, the app is now useless to me and I have to go to a computer to have the documents recited to me. I get eyestrain and I cannot read documents on the computer, and printing them out waste paper. So the new version is bad for the environment. I may just go to Google Drive or Dropbox and take all my writing groups with me.
Ability to delete cache gone! 3/5
Please note on latest update you CAN NO LONGER DELETE CACHE! If this matters to you do not download the current update!
Super slow to load 1/5
Man this app is getting worse. I loved box but now it’s super slow to load.
iOS HEIC 2/5
Looks like the latest update broke Apple HEIC file support. Perhaps this should be added to a regression test before you launch a version update.
Given every Apple device now uses this, kinda crucial to keep that working
HD streaming, thank you 5/5
Thank you for getting HD streaming to work again! App seems to function and respond much better. Great update.
Takes Too Long 1/5
By The Onyx Viper
When uploading, let’s say, 30 photos to the cloud (which are like half a MB each) it can take up to half an hour do to strangely long pauses between each upload. Very inconvenient.
App keeps crashing 3/5
Within the past 2 days, every time I try to open the app & access my files, the app constantly freezes & then crashes. Followed by me having to sign back into my account for it to rinse & repeat the process. I never had this problem before so can you guys please fix this?
Had to Uninstall 1/5
Terrible. Established account, verified, then wouldn't allow me in. Had to establish a new account. Different email because they said I had an account there with the first email. Same thing happened. No access and never received second email to verify as stated in the app! I cannot believe Apple recommended this app. It is horrible. You can't even register. NO STARS. I verified 2 emails sent— delete all of my information please! Sheesh they make you give a star. Fine. I give 1 star but there should be a space for ZERO.
App freezes a lot 2/5
When I scroll down it freezes a lot. Even through the music I’ve made for offline listening.
File deleted during update 1/5
By Lily Turtletail
After the last update I discovered that my most used, most important file no longer existed. Old files were still there and new “how-to” files appeared but I *need* that key file.
Slow and won't load thumbnails 3/5
Using this as an online cloud archive for photos is worthless. Thumbnails often won't load and neither will the photos themselves. The backend of this service needs work.
Crashes, Logs me out, and deletes offline data 1/5
I have been using this app for one day and it has crashed and logged me out twice. I am on an iPad Pro with the latest iOS. After crashing all of my offline files are deleted and take a very long time to redownload all of the data
Problems continue..... 2/5
Version 4.3.1 logged me out, deleting all of my files and folders saved for offline access!!
Box is THE BEST 5/5
As an early adopter...thanks for the great app and customer service.
The Beat App for Storage and Sharing 5/5
By The Workingman
I have had box for a few years now. They have always kept up to date in terms of interface. It is 100% the app I trust and use. I highly recommend.
Add pdf editing for iPad? 4/5
I overall enjoy the app (3.5/5) but it is severely lacking in its inability to edit PDFs on Box using iPad. The added step of having to export into iBooks then re-import into Box hinders the functionality that the app boasts.
Needs Drag and Drop Support 4/5
By Saving reset
The Box app for iPad is largely fine. I like the ability to quickly open a file in Microsoft Word and then be directed back to the app when closing. I would request however Drag and Drop support as it would make file management, especially when downloading files from email, more seamless and simpler to use.
Email link doesnt send(5stars so you can see) 5/5
By J. Jaqueline
I signed up for 2 accounts already and it says if you didnt get the email link to check your spam folder and i did that like 5 times and tried sending it again... nothing. So cant even use it
Empty Box 1/5
Yesterday I downloaded this app and tried to establish a new account. Three times they said they were sending a confirmation and it didn’t arrive. They suggest checking the spam folder - the messages weren’t there either.
I thought perhaps they weren’t operating on a Sunday. Today I tried account. When trying to setup a new account, they indicated that there was already an account established. But, my password wasn’t accepted. I selected the link for trouble logging in and once again they indicated that they were sending a link to change my password. Once again two attempts, two promises - zero messages!
There has to be a better app!
Dropbox works so much better!
No access 1/5
I have needed to use this app for accessing files for my job several times. Each time I have tried to set up an account, it says I must verify my email by clicking a link they send to my address. That would be awesome but the email NEVER comes from Box! I have tried deleting the app & reinstalling. I have tried different email addresses for Registration. Nothing works!
Makes handling and transferring files a breeze 5/5
Except recently the AirPrint option has stopped appearing on my iPhone, so I need to pull up my laptop to print, or use a 3rd party app.
Lost Files 2/5
By TV Chef
I loved this App until I lost over 100 files! Customer support has not yet resolved the issue. I’ve received no call back from them in the past 90 days. Frustrating to say the least !
Needs a more modern UI 2/5
The whole UI feels very basic and outdated. Simple things like when you have a folder of photos being able to view thumbnails so you can know what you’re looking at without having to open each one individually, just don’t exist and that’s a pretty basic functionality by most standards when it comes to file organization and management.
Great app! Only one problem. 1/5
This app is great! Ive never found a more dependable, accessible, user friendly mobile storage service. Only problem is that I use my account for photos, & this app is missing 1 vital thing: the option to select multiple photos in groups and save them to your camera roll. I understand there is a way to save them individually
1 by 1, but it creates a huge hastle when you’ve stored around 8GB of ONLY PHOTOS. I cannot even put into words how much time I’ve wasted downloading and trying to get my data off this application and onto my new phone. I dont have a computer! I dont have the Apple software knowledge required to go through and deal with all of the extra steps (required to download my photos), that would only continue to prove this app INEFFICIENT.
I will change my review if this application effectively solves this simple problem by placing an in-app option to select and save MULTIPLE photos to the camera roll.
Google Drive, Dropbox and OneDrive have the exact capability of which this application Lacks. If you intend to use a service that is capable of managing your flash photography photos etc. DO NOT PICK THIS APPLICATION, unless you wish to spend DAYS & WEEKS at a time trying to just get your property out of the app!
Ill be doing this same 1 by 1 click-save-click-save scenario for the next month at this rate.
If there is some “hidden” setting im simply missing or have not found that would allow me to quit wasting my time and energy on this mindless task, please let me know! I’d appreciate any advice that anyone can offer me!
i wish box had a repeat button need one ☝️ asap please it upgrade it
Great storage app! 4/5
This is one of the best places to store pictures/videos/gifs. I would give it five stars, but it takes so long just to upload a single picture. Other than that. Awesome, awesome app!
Unable to download files 1/5
On my 9.7” iPad Pro, I am unable to download (open in) recently uploaded files.
The app logs me out multiple times a week. And whenever that happens, all of my downloaded “offline” files get dumped. Results in a very poor user experience. Box, please fix this!
I mainly used this through windows.. 1/5
Thanks for canceling support of window I'll be moving to Dropbox....bye.
iWork integration! Collaborate with everyone w your fav apps 5/5
Wow! Way to knock one right outa the park!
Mp4’s barely load !!! Really slow . Thinking about downloading all my files and moving them elsewhere
Needs a 15 sec rewind/fast forward option 3/5
I listen to recorded educational material with box. It needs a 15 sec rewind/fast forward option. If you miss a word or phrase, there’s really no good way of rewinding the recording just a little bit. You end up wasting time trying to scrub the recoding backwards and having it land on a random part. You are then forced to re-listen to large portions just to hear a small missed segment.
More bugs than ever 2/5
By Make it simple
Latest updates hang the app and had to restart my iPhone X very often to get out of the app. Dropbox and others are now my preferred storage platform/app.
Excellent app 5/5
By Freddy Lacy
Love it. Don't have any issues.
Great app plz add these 2 features 3/5
I love the service
I use it for my photography
but can you please make it so it can read .DNG files.
so I can see what photo it is and be able to download it to my camera roll app
also can you please add a multi select button to download my photos and videos....
you make it so we can upload a lot of photos and videos but have to download 1 by 1
Would be nice if I can make my files into a zip file to send /share and it's easy to download too not to mention it gives a option to put a password on each file
Very Concerning Company, Much Like Their App 1/5
The sync on Mac and Windows is slow. Lots of conflicting files created. Even paying them doesn’t bring faster or better sync.
Why can’t box even keep up with Dropbox? Don’t recommend this service if you want reliability and someone who stands behind what they sell.
Keeps crashing 3/5
After opening the app and attempting to click on a file, it crashes and closes
Works great 5/5
Works great now
Many videos don't play in the app. Many new files say "unable to load this picture" when trying to view them. Needs an update to fix these issues!
Black Font Status Bar + Save Shortcut 4/5
Fix black font on the status bar on sharing (import/export) files screen.
"Save to Box" shortcut would be so useful, don't stay behind! I notice that shortcut in Dropbox and pCloud. Surely, I prefer Box... just add that feature!
Problem with latest update 1/5
App has always been solid, but the latest update seems to have caused a bug with respect to sending documents as attachments. After tapping the share as an attachment icon and opening my default email application, the attachment is not present. Any help in fixing this would be greatly appreciated.
By Alex ramirez el adorador
Can’t use 4/5
I can’t even use it because it can’t seem to recognize decode that it texts me for using a new device. Code comes at least five minutes after I requested and then it doesn’t recognize it. Very frustrating
Constant crashes 2/5
Crashes constantly on iPhone X. On cellular, on wifi, at work, at home, this app will crash endlessly. Frustrating.
They broke the app. Won’t open password protected excel anymore 2/5
Used to work, now it doesn’t. I have emailed them multiple times about this issue and they give me the runaround. I think I may switch back to Dropbox since they have improved things.
Loving Box all the way around from the iPhone app to the desktop browser. I can stay up to date where I am.
“Unable to load this picture” 1/5
About half of my photos on Box that I click on show up blank with the error message ‘unable to load this picture’. Regardless of how long I keep it on my screen. Figure it out!!!! I want my pictures back!!