Offline viewing??? 3/5
9/14/2018 Any files set to view "offline" are lost after logging out. That is, when logging in later, the "Offline" button does NOT have the list of previous files set for offline viewing. It only shows how-to instruction to set files for offline viewing. Favorites are retained. Please fix.
7/17/2015 I’ve been using Box for several years for archival storage, which was it’s original focus. After updating today, I noticed that many subfolders are now empty! Very disconcerting.
Allow manual sync option 3/5
Add a setting that allows users to sync offline files manually rather than automatic syncing when opening the app while connected to Wi-Fi.
Not good. 1/5
Box has been known to have preview issues and this app is no different. I use box for large video hosting however when attempting to preview videos, they do not stream well if at all. Downloading this app was advised however it’s the same story. I can’t download any of my videos to my device nor can I preview/stream. How do they not have a developer working on this? I sold my Box stock because they’re just not going to be able to compete in this space..
Syncing doesn’t work 1/5
Your syncing feature is terrible. Can’t ever share office docs with coworkers because nothing is ever updated correctly. Why am I not already using google drive?
No internet when there’s clearly internet 1/5
This app has gotten bad with updates. I used to able to use the app, see files & share when using mobile data. Doesn’t do that anymore & is practically useless to me now. 👎
I phone and I pad issue. 3/5
We use this app for our business, and have loved it. Except for the last month or so when we open a file on our phone or iPad only part of the file shows up. This is a major issue for us. Please work out this link very soon
Slow, buggy, junk 1/5
The Box app used to be great. Nice, simple interface that made flipping through files easy. Now it's a mess, with slow, sometimes totally unresponsive controls and a stupid auto hiding toolbar that has exactly zero buttons that I would want there. Why did useless control panel get added instead of actually useful controls based on the filetype? You know, like most modern file managers and almost every other cloud storage app does?
I don't need quick controls for sharing and adding to favorites, I certainly don't want them on a bar at the bottom that looks ridiculous and slows down the app while it tries to decide if it should hide itself or not.
Complete dumpster fire of a UI.
Store your files in Box, but good luck finding them. 1/5
This app makes zero attempt at real search usefulness.
The search filter options are very limited.
If you want to search for a file with a specific extension, you can’t.
If you want to search for a file with a specific alphanumeric string in the file name, you can’t (!?!).
If you want to search for files with modification dates of greater than 1 year ago etc, you can’t.
Most file browsers for cloud services are total garbage, and the Box app is no different.
Useless if you can’t view PDFs 1/5
Not sure what happened, but you can’t view a PDF on the iPhone app anymore. Basically useless for me unless this gets fixed.
Upload errors 4/5
IOS 11. Have recently been having trouble logging on and then getting a lot of upload errors. Have used this app for several years and have not had these issues before.
Horrible login in or reaching folders 1/5
About 75% of the time I try to log in or reach certain folders, it tells me internet appears to be offline. I know my phone is online cause I can reach the internet on every other app. I have uninstall or reinstall and at times that still does not work. It is horrible.
Pop up upselling me when I already pay makes me angry 1/5
I pay yearly for box. Have for years. When I use the desktop version now I get a pop up every time I select a new folder trying to up sell me on a $5 per month security feature. It annoys me so bad I will not be renewing my yearly accounts that expire at the end of the month. Thank you marketing team. You’ve managed to drive away an existing customer. Your annoying continual pop ups drive people away. Paying customers! Baffles the mind.
Can’t sign in, pointless so deleted... 1/5
How are you supposed to verify your account on a new device (when you upgrade your old device and get a new phone number)??? Ridiculous that there’s no other means of verification other than phone number, even after changing the password!
Not going to camera roll 1/5
Can’t seem to get any videos to go to my camera roll.
Seems more stable 4/5
All the basic functionality I need for my documents. The document conversion for preview is great. I rarely get logged out anymore so I gave you a star for that.
Does not Work 1/5
By CHRIS I HATE THIS APP
I upgraded to full version and I can’t login. Reset password. Restarted IPAD. What a rip off . 79.99 down the drain. Finding more and more apps on apple not working.
DO NOT BUY UNLESS YOU HAVE MONEY TO WASTE.
Seamless Integration with Word, Gmail from the Touch of an iPhone 5/5
By Tess the Writer
I find offloading my photos on my 8S a breeze with Box—I use Box at work and have a private Box account. It’s easy to write on Word and share it to the cloud and, the mobile app is nimble! Keep up the great work!
Do not use this app 2/5
When I first downloaded it everything went smooth. 6 months ago it would no longer accept my password and no matter how many times I updated it, the app would not take my new password. I’ve been unable to get access to my files for 6 months. I also can’t get into the website because it won’t accept my payment info and until that’s completed you will NOT have access to your files.
VoiceOver is now broken 1/5
By Jeffrey and Xiaoming
It used to be that you could use voiceover to read the word document, automatically turning pages. The newest version of Box disable that. As that was the biggest feature that I used in the app, the app is now useless to me and I have to go to a computer to have the documents recited to me. I get eyestrain and I cannot read documents on the computer, and printing them out waste paper. So the new version is bad for the environment. I may just go to Google Drive or Dropbox and take all my writing groups with me.
Ability to delete cache gone! 3/5
Please note on latest update you CAN NO LONGER DELETE CACHE! If this matters to you do not download the current update!
Super slow to load 1/5
Man this app is getting worse. I loved box but now it’s super slow to load.
iOS HEIC 2/5
Looks like the latest update broke Apple HEIC file support. Perhaps this should be added to a regression test before you launch a version update.
Given every Apple device now uses this, kinda crucial to keep that working
Takes Too Long 1/5
By The Onyx Viper
When uploading, let’s say, 30 photos to the cloud (which are like half a MB each) it can take up to half an hour do to strangely long pauses between each upload. Very inconvenient.
App keeps crashing 3/5
Within the past 2 days, every time I try to open the app & access my files, the app constantly freezes & then crashes. Followed by me having to sign back into my account for it to rinse & repeat the process. I never had this problem before so can you guys please fix this?
Had to Uninstall 1/5
Terrible. Established account, verified, then wouldn't allow me in. Had to establish a new account. Different email because they said I had an account there with the first email. Same thing happened. No access and never received second email to verify as stated in the app! I cannot believe Apple recommended this app. It is horrible. You can't even register. NO STARS. I verified 2 emails sent— delete all of my information please! Sheesh they make you give a star. Fine. I give 1 star but there should be a space for ZERO.
App freezes a lot 2/5
When I scroll down it freezes a lot. Even through the music I’ve made for offline listening.
File deleted during update 1/5
By Lily Turtletail
After the last update I discovered that my most used, most important file no longer existed. Old files were still there and new “how-to” files appeared but I *need* that key file.
Slow and won't load thumbnails 3/5
Using this as an online cloud archive for photos is worthless. Thumbnails often won't load and neither will the photos themselves. The backend of this service needs work.
Crashes, Logs me out, and deletes offline data 1/5
I have been using this app for one day and it has crashed and logged me out twice. I am on an iPad Pro with the latest iOS. After crashing all of my offline files are deleted and take a very long time to redownload all of the data
Box is THE BEST 5/5
As an early adopter...thanks for the great app and customer service.
The Beat App for Storage and Sharing 5/5
By The Workingman
I have had box for a few years now. They have always kept up to date in terms of interface. It is 100% the app I trust and use. I highly recommend.
Add pdf editing for iPad? 4/5
I overall enjoy the app (3.5/5) but it is severely lacking in its inability to edit PDFs on Box using iPad. The added step of having to export into iBooks then re-import into Box hinders the functionality that the app boasts.
Needs Drag and Drop Support 4/5
By Saving reset
The Box app for iPad is largely fine. I like the ability to quickly open a file in Microsoft Word and then be directed back to the app when closing. I would request however Drag and Drop support as it would make file management, especially when downloading files from email, more seamless and simpler to use.
Email link doesnt send(5stars so you can see) 5/5
By J. Jaqueline
I signed up for 2 accounts already and it says if you didnt get the email link to check your spam folder and i did that like 5 times and tried sending it again... nothing. So cant even use it
Empty Box 1/5
Yesterday I downloaded this app and tried to establish a new account. Three times they said they were sending a confirmation and it didn’t arrive. They suggest checking the spam folder - the messages weren’t there either.
I thought perhaps they weren’t operating on a Sunday. Today I tried account. When trying to setup a new account, they indicated that there was already an account established. But, my password wasn’t accepted. I selected the link for trouble logging in and once again they indicated that they were sending a link to change my password. Once again two attempts, two promises - zero messages!
There has to be a better app!
Dropbox works so much better!
No access 1/5
I have needed to use this app for accessing files for my job several times. Each time I have tried to set up an account, it says I must verify my email by clicking a link they send to my address. That would be awesome but the email NEVER comes from Box! I have tried deleting the app & reinstalling. I have tried different email addresses for Registration. Nothing works!
Makes handling and transferring files a breeze 5/5
Except recently the AirPrint option has stopped appearing on my iPhone, so I need to pull up my laptop to print, or use a 3rd party app.
Lost Files 2/5
By TV Chef
I loved this App until I lost over 100 files! Customer support has not yet resolved the issue. I’ve received no call back from them in the past 90 days. Frustrating to say the least !
Needs a more modern UI 2/5
The whole UI feels very basic and outdated. Simple things like when you have a folder of photos being able to view thumbnails so you can know what you’re looking at without having to open each one individually, just don’t exist and that’s a pretty basic functionality by most standards when it comes to file organization and management.
Great app! Only one problem. 1/5
This app is great! Ive never found a more dependable, accessible, user friendly mobile storage service. Only problem is that I use my account for photos, & this app is missing 1 vital thing: the option to select multiple photos in groups and save them to your camera roll. I understand there is a way to save them individually
1 by 1, but it creates a huge hastle when you’ve stored around 8GB of ONLY PHOTOS. I cannot even put into words how much time I’ve wasted downloading and trying to get my data off this application and onto my new phone. I dont have a computer! I dont have the Apple software knowledge required to go through and deal with all of the extra steps (required to download my photos), that would only continue to prove this app INEFFICIENT.
I will change my review if this application effectively solves this simple problem by placing an in-app option to select and save MULTIPLE photos to the camera roll.
Google Drive, Dropbox and OneDrive have the exact capability of which this application Lacks. If you intend to use a service that is capable of managing your flash photography photos etc. DO NOT PICK THIS APPLICATION, unless you wish to spend DAYS & WEEKS at a time trying to just get your property out of the app!
Ill be doing this same 1 by 1 click-save-click-save scenario for the next month at this rate.
If there is some “hidden” setting im simply missing or have not found that would allow me to quit wasting my time and energy on this mindless task, please let me know! I’d appreciate any advice that anyone can offer me!
i wish box had a repeat button need one ☝️ asap please it upgrade it
Great storage app! 4/5
This is one of the best places to store pictures/videos/gifs. I would give it five stars, but it takes so long just to upload a single picture. Other than that. Awesome, awesome app!
Unable to download files 1/5
On my 9.7” iPad Pro, I am unable to download (open in) recently uploaded files.
The app logs me out multiple times a week. And whenever that happens, all of my downloaded “offline” files get dumped. Results in a very poor user experience. Box, please fix this!
I mainly used this through windows.. 1/5
Thanks for canceling support of window I'll be moving to Dropbox....bye.
iWork integration! Collaborate with everyone w your fav apps 5/5
Wow! Way to knock one right outa the park!
Mp4’s barely load !!! Really slow . Thinking about downloading all my files and moving them elsewhere
Needs a 15 sec rewind/fast forward option 3/5
I listen to recorded educational material with box. It needs a 15 sec rewind/fast forward option. If you miss a word or phrase, there’s really no good way of rewinding the recording just a little bit. You end up wasting time trying to scrub the recoding backwards and having it land on a random part. You are then forced to re-listen to large portions just to hear a small missed segment.