BP on Telegraph Road & Goddard -Taylor, Mi 1/5
This station does not participate in this program. I found out the had way on the coldest day of the year.
The clerks at that station are RUDE
WHERE’S APPLE PAY SUPPORT??? 2/5
Nice app. But it’s a deal breaker without Apple Pay. I am not going to add my card to the app. Mobil/Exxon uses Apple Pay as do others. I trust Apple with my privacy & security not gas companies.
Does not work 1/5
While traveling this weekend, I stopped at two different BP stations. Both times, it did not work. I understand that not all stations may not be ready for this technology, but both were advertising this app so the assumption was they were all set & ready to go. I want to go back to the old way.
Fixed issues 5/5
Works good now
This station claims to support BPme 1/5
I’m sitting NEXT TO a pump at a BP station and I get a “no stations found near the specified location” error message. Worthless.
Needs Apple Pay and more locations.
Beta version at best. 1/5
This app is working less than half the time. Even going to the same station it’s iffy. Still needs a lot of work.
Rather Worthless 1/5
This app made lots of promises in the introductory email however it’s failed to fulfill any of them.
I was promised a $.25 bonus for trying the app but when I attempted to use it at the station in my neighborhood I learned that it did not work there. In fact the closest station was 35 miles away so I made the trek only to pay an additional $.30 per gallon above my local stations price. At least I was able to experience the potential convenience the app could offer.
After my purchase I received an email congratulating me on using the app and earning the $.25 bonus. When I didn’t see the bonus reflected in my balance I contacted customer support. After 4 unanswered inquiries I was disappointed to learn that BP decided to cancel the bonus they congratulated me for earning because they deemed my purchase insufficient to remit the bonus.
Sadly I will no longer purchase my fuel at BP after I use my rewards balance and instead of sharing the benefits of the app’s safety (the BP station I frequent at the entrance to my community was recently found to have card readers that steal your credit card info which made me eager to share the app as an option at my next community meeting) and convenience I’ll be sharing my dissatisfaction with my network.
It’s unfortunate that the app wasn’t better planned prior to making it available to regular customers.
Great App 4/5
I love the app, everything works. The only reason I take a star off is because I can’t add my gas buddy card to the app. Add that ability and I will give 5 stars.
Decent app 3/5
By Infiniti Fan
Load time needs some work. Once the app is up and running, it is good
Not working 1/5
Used to work on my iPhone 6 but totally not working on iPhone XR!
The app is not working. 1/5
It won’t allow me to sign in
I find it stays on opening splash screen for very long time. I just give up on it.
Added Authorization Charges 1/5
This app charges you an extra dollar when you use it at the gas pump. I got charged $1 authorization then later they charged me the cost of the fuel. At the high cost of fuel, why would ANYONE want to pay an extra $1 just to use an app?
Terrible login 1/5
App doesn’t recognize email address or password. No problem signing in on the computer so it’s the app for sure.
It was easy to add my debit & credit cards to 5/5
I added three different cards to mine with ease. I went to the station opened up the app & followed the steps, it was very easy to use & it keeps track of your purchases for up to 90 days plus your rewards are easy to see & use or let them build up. I’m glad I have this on my phone. It made the experience much more easier for me!!!
Cannot add my card & customer support is useless.
Worked for me 4/5
I tried this for the first time today and it worked great. My only complaint is the app is pretty slow. Reward came up immediately after the transaction. This was my first time using an app to pay for gas anywhere. 👍🏼
Sitting at the station and the app doesn’t work. Waste of time.
Needs work 3/5
This app is completely useless to me until they integrate the ability to pay with my fleet card!
No Touch ID 2/5
By Jerry Sciborek
Really, we must login with email and password every time we want to use this App? This should be a top priority.👎🏻
Not very efficient 2/5
Takes forever to get rewards loaded. They say it takes 48 hours, it’s been double that time and nothing yet. A lot of hipe a little reward.
App will not open 1/5
Done loaded the app but nothing works
Does not work on XS MAX 1/5
All it says is initialization failed when the app opens and won’t allow any functions to come up
Doesn’t work 1/5
By D Rog79
Today I received a text regarding this new app and I immediately downloaded it from the App Store. I’ve tried on cellular and on Wi-Fi and the app fails to initialize saying its due to a connection error. Please try again. I hard reset my iPhone I rebooted my Wi-Fi wireless modem router. Still same thing on cellular or Wi-Fi. Needs some looking into by the programmers.
Not working 1/5
Got excited. But app won’t open iPhone Xs Max. iOS 12.1.1. Just says, Initialization Failed.
Initialization failed 1/5
After downloading the app to my iPhone, it doesn’t work saying it can’t retrieve information due to a connectivity issue. My WiFi and cellular connection work just fine.
Serious bugs... 1/5
Won’t ever let me log in... “session timed out” “login failed” etc
Cannot login with an existing account 1/5
By Eric C CoMo
I can log in to your website, but cannot log in to the app with the same account. Tried resetting pw but haven’t received any email for the temp pw after half an hour. Checked spam folder.
Super easy 5/5
Great experience and super easy
Sign in issues repeatedly 1/5
Asks to login all the time and does not support Touch ID
Where are the gas prices??? 1/5
Haven’t even used the app yet... just downloaded it. The stations don’t even show the prices of the gas. Totally worthless. I’ll stick with my speedway app thank you... already over this..
Really helpful 5/5
It’s November in Chicago and I can reduce the time outside when I fill up?? Yes, please!
Thank You 5/5
By Superbike Stuntin'
Safe, fast, and easy way to pay. Great App.
Great app to me! 5/5
By The WB2
Not sure how it’s not working for other people. But, the app works just fine with me. Also, when you’re using the map to find a gas station to pay for gas through the app. You have to look for the gas station with a rectangle symbol sitting on the location and the words “BP Me” to actually use the app to pay for gas. App seems to work fine so if you follow those instructions while using the app. You will be ok. Everybody else is trying to give negative reviews and probably didn’t pay attention to detail.
Do not get! 1/5
As soon as I installed the app and attempted to put in my account and bank card # into the app- a fraudulent charge of 100$ came off of my card straight to BP.... so I got scammed. Don’t let it happen to you
Waste of download 1/5
I have downloaded this twice and it doesn’t allow me to do anything once I open it, home page where it says BP me is nice though 🤣 only reason to give it one star considering I wasn’t able to do anything else.
Not working 1/5
I have exact same problem as others who have written. Orig worked fine now cannot find to initialize no good try later this going on for weeks
Time saver 5/5
By J the Izzo
I love this app, and it’s the reason I always fill up at BP. It makes the fill up process faster and more convenient every time.
Worst service at app at all 1/5
BP app is not convenience, even it not recognized user name.
Continually fails to initialize. 1/5
Ever since I got the iPhone XS Max, this app will not initialize. It keeps saying there is a “connectivity error.” Please fix! I like the app and driver rewards! I’m missing out!
Still has some bugs 1/5
Can’t seem to log in, can’t get an email to reset password, finally got my BP card added to wallet, but then signed out and can’t sign in again. App needs some work. Called tech support and they couldn’t help, said they’d get back to me.Too bad, this showed so much potential to be a great app.
App doesn’t work at all 1/5
The app used to work, now I can’t even get it to load. Fairly disappointed that this has been going on since the beginning of the summer and still nothing has been done to fix it.
App has yet to work 1/5
every time I try to fill up using the app it can't find the gas station that I am at. Although the gas station that I'm at is listed at the bottom of the screen. Poor performance to say the least- you are about to lose a customer.
Not working 2/5
Worked great the first time I used it. Now I can’t open it. Keep getting an initialization error saying it can’t connect due to connectivity issues. Been like that for days.
Useless. Very few BP stations support app. 1/5
Unlike the Shell app which is available in every Shell station I visit in NYC, LI and NJ, there’s less than a handful of BP stations in NYC that support the BPme app — 1 in Brooklyn, 1 in Queens and 3 in Yonkers. None that I could find in Bergen County NJ. None in Nassau and Suffolk Counties in LI.
Doesn’t Connect to BP Credit Card 2/5
Why have an App that doesn’t allow you to use a BP Credit Card. Pretty much makes the app worthless for me.
Other features are great.
Login issues 2/5
By don't buy glu apps
App was working fine and I can get in on the website fine but now whenever I try to login through the app it wants me to change my password and won’t let me do anything else
Complete trash 1/5
This app WILL NOT LET ME LOG IN. I have to go the the desktop site just to check everything I need to do. I use the card and the gas station faithfully and would LOVE this app to go hand and hand but it doesn’t. Time to delete!!!