Got spammed to download app 1/5
I got texts spamming me over and over again to download the app. So I did just so I can rate it 1. I don’t know you or know how you got my information to be spammed.
Formerly a good app 1/5
Recent update forces users to enable read access to photos in order to download photos and videos. This was not the case with prior versions.
This change is not welcome and not warranted. Please return prior write only access as soon as possible.
Love this app 4/5
I love having the ability to see any time of day how my kids are doing!
I do wish there was a way to have a conversation with the director that is not visible to the rest of the staff. So we can talk about payments or other need to know subjects.
3 Month Convert 4/5
Brightwheel is, by far, superior to other childcare management programs. One thing that makes it stand out above the rest is their willingness to listen to customer feedback. They are constantly evolving and making the app and website better.
Great App 5/5
By Unused nickname1214
Now that the folks at Brightwheel showed me how to filer what kind of notifications I get, I love it!
Everything a daycare or preschool needs! 5/5
This app is seriously awesome! It has all the features you can think of.
Amazing app!!!! 5/5
This app is such an amazing product and allows us to be much more involved in our son’s day! We get updates and pictures throughout his day and can engage him better at home since we know what they are learning about at school.
The teachers all say how much they love the functionality and ease of getting us info. I love this so much; it makes our lives as working-parents so much more fulfilling.
1 Stop Shop 5/5
I love how I can do billing, check-in, and communicate with parents in one place. I’m not sure what I did before I started using brightwheel. Highly recommend!!
Loving this app as a parent 5/5
As a parent, this app is absolutely fantastic. To be able to have this kind of visibility into my child’s day is absolutely priceless. Not being able to be with my son during the day is tough, but this app really goes a long way to bridge that gap.
Preschool Necessity! 5/5
I own and operate a small preschool in South Carolina. From our opening 5 years ago, we incorporated many different apps and ideas in order to communicate with our parents and keep them connected to their children. Brightwheel by far has been the best tool for this!
We have never had an issue using Brightwheel in our three years of use. Parents rave about this app and many have actually said they chose our preschool over others because of the app. The value it adds to our staff’s day (making communication a breeze) and to our parents’ days (seeing their little ones when they can’t be with them) is priceless.
Not just for daycares! 5/5
As a camp counselor, brightwheel makes it easy to spend more time doing my job (giving kids an enjoyable, educational summer) and less time in an office doing paperwork. I save so much time by being able to log activities and then put my phone away and focus on my job. Plus, I know what happened with my campers the day before when other counselors tracked activities. The support team has been great, it’s easy to use, and the price is great for what you get. Love you, brightwheel!
Best ECE App on the market 5/5
brightwheel is awesome and helps so many of my teachers and admins solve problems everyday. Keep it up!
Couldn’t love this product more 5/5
A thoughtfully designed application for directors, teachers, and families. It is easy to use and intuitive. It helps solve the more complicated aspects of running a childcare center, teaching and tracking within the classroom, maintaining records and reports, and truly helps families and staff work together to help little ones develop and grow. On top of all of that their team listens to feedback in order to build new features that keep their platform evolving and relevant.
Amazing app! ❤️ brightwheel 5/5
My wife and I have been on the daycare search, as we will be having our first child soon, and love seeing how many programs are using brightwheel. With many friends being new parents, they’ve talked at length about the peace of mind it has given them when they had to go back to work, and it’s a must-have for us in our search. Thanks for all you do brightwheel!
Absolutely Necessary!!! 5/5
This app is incredible. Early Education Centers can save an amazing amount of time by using brightwheel. Check in/out is a breeze. Parents love the communication, pictures, and videos of their kiddos. Being able to pull daily reports with a couple clicks and at real time is awesome!
Great app 5/5
By Jordan Rozsa
Love that I can do check in, parent communication and billing all in one place!
#1 App for Providers and Schools 5/5
I’m a daycare and preschool owner and also have a child in grade school (which uses a different app). I LOVE Brightwheel and wish my daughters school will switch over. Brightwheel is a time-saver on the admin side, an added bonus on the parent-side, and great tool for the teacher side. Teachers use it to update parents and track children’s progress. Parents rave about it and are always “in the know” of their child’s day, making pick up seamless. When we give tours, we always mention that we use Brightwheel and potential clients are in awe when they learn about what this app can do. I also have a little one at my preschool and use this app on the Parent-end. Look no further... coming from someone that uses it on back and front end, and also have experience with other school apps, this is it!!
We have been one of Brightwheel’s longest customers. We started off when the app was small and had just a few features, and we stayed because of the product they have built and we fully believe In Brightwheel & their mission! They have proven over and over that they are listening to us as caregivers and parents as they add all of our requested features. When we were told we would need to move to a paid version earlier this year, there was no hesitation because this has revolutionized our work and our ability to communicate with families. This app helped us immediately contact a parent for a child that was having a seizure, helped us to identify food allergies through the daily food log (that didn’t get lost because it was paper!), and is a selling point for our school because everyone likes having access to know what their child is doing each day! It saves us money on paper, time it takes to write out each activity for each child, and our parents LOVE it! We love brightwheel and I will never have enough positive things to say. Thank you Dave, Jen and team! 💙
Every early child professional needs Brightwheel 5/5
By Larochelle Family
Brightwheel is an efficient way to manage every aspect of your childcare business.
Parents love catching a glimpse of their child’s day, messaging teachers and the easy of paying tuition.
Staff members record their time worked, message parents, build lesson plans and document attendance.
This time saving, convenient app is an administrators dream come true! Download it today.
Game changer 5/5
By ImagiNation Learning Center
As a child care director We have been using brightwheel for two years now and it has been a godsend! It helps communication with our families and has made our families feel more connected to the center and their children’s childcare experience. I highly recommend this app!
Scrolling issues 2/5
App was great until they recently changed the way to scroll down the screen. Previously, you can touch anywhere on the screen to scroll down but with recent change or update to the app, if you touch a picture or video it will take you to the picture or video and cannot scroll down/up. This is very annoying, please bring back the old better brightwheel!
Recent update has poor usability 2/5
In general I love this app, however a recent update made scrolling a feed very difficult because one can no longer swipe/scroll when a picture is touched first. It is as if the app can’t tell the difference between swipe and tap actions. When a photo takes up a large portion of the screen, as it often does, users must find that sliver of header to scroll. Rapid scrolling near impossible because you are bound to touch a picture which then halts the scrolling. Please fix.
Photo/video scrolling issues 1/5
A recent build introduced a pretty major UX issue. When scrolling the app thinks you want to view a photo/video. This then requires you to find the white areas of the screen that aren’t photos to be able to scroll.
Also I find it terribly annoying that photos and videos are not automatically saved to an album on your device requiring you to download them individually. Saving photos is also a different interaction than videos.
Way to many steps you have to take just to get started. Annoying
No notifications 1/5
Great app initially but no longer getting ANY notifications on my iPhone. This is very frustrating as staff will send time sensitive messages that I am no longer alerted to.
No longer getting check-in/out notifications either.
Great App 4/5
It’s a great app but there could be some more basic enhancements to increase user experience like download all photos (give a filter option as well) because currently we have to go to each photo and download one by one.
Small Iowa Center Loves Brightwheel 5/5
Brightwheel has been an amazing addition to the many tools we use throughout our center. Parent teacher communication is encouraged and has improved tremendously since we started using this app! We have been apart of the Brightwheel family for two years and we wouldn’t change it for the world! When asking our parents, they are huge fans of the app and the way it lets them see a glimpse of their child’s day when they are away! Highly recommend this system in every aspect!!! LHBD LOVES BRIGHTWHEEL! 💚💙❤️
I love this app and would highly recommend for any daycare. It's everything you need and more. As a director of a very busy daycare I could not survive without it. The invoicing and payment part of this app has saved me hours and hours of time. They make improvements regularly and it just keeps getting better. You will not be disappointed!
By Laugh N Discover
I absolutely love what it has done for my preschool. I currently use the check in feature, daily report, billing and photo/video updates. Many of my parents have recently relocated so it allows family from back home to be updated on their child. I love the message all parent feature which has allowed me to go GREEN and save paper.
Love it but... 5/5
I have no idea if it has to do with my phone but I installed the latest update and ever since I haven’t been getting notified of my child’s check in/outs nor have they been appearing in his “feed”! Please address this issue or contact me to fix this thanks!
Best daycare app ever 5/5
I’ve used a bunch of different apps for my daycare and this is by far, the best one out there! It’s not only super easy to use, it has tons of features too! And the customs support is quick and friendly. Definitely recommend!
Great app. I have some suggestions.
1) If I only have one child in the app, automatically take me to that child’s feed so I don’t have to tap on them.
2) If a photo or message is posted, show a badge on the app icon on the home screen. Only those two events though.
3) Allow parents to heart a photo.
Bring back check in/check out feature!! 1/5
I used to love this app and rave about it to anyone who would listen! Now the check-in and check-out feature has been disabled and it is causing confusion and frustration. Many families have two working parents and it’s helpful for us to know when one parent has dropped off or picked up our child! Bring it back ASAP!!
Too much information is not a good thing 1/5
Until this app allows us to select which childcare events we need to be alerted for I am put in a position of either turning off notifications because 90% of the time they worthless (yay my toddler peed. Again.) and miss the important communications that matter or I look keep them on and have my phone/watch going off every time some meaningless thing happens that we don’t need to track.
I will update this review if and when the ability to select which notifications are important to each user is implemented.
Not compatible 3/5
So sad I got an Apple Watch hoping that I could see updates of my kids on it while at work and I can’t find the app in the Apple Watch store....please DEVELOPERS make this available to work with Apple watches
By Lifelong Seattlelite
This app has made communicating with our families a breeze! It’s also great for preparing reports for the USDA food program and collecting tuition. I appreciate how fast their tech support responds AND that they are responsive to suggestions. Now if they could just make lesson planning available on the app.......
Update request 4/5
Would love to see an update which would allow the parents to choose what notifications to receive. I love seeing the pictures/videos and the important notes and incident reports. I’d rather not be notified every time they potty, snack, etc.
Love this app! 5/5
I really love this app. I’m a first time mom and my daycare send me photos, updates, videos of my baby and I am so glad because I hate being apart from her. I would suggest to make it apple watch friendly...maybe someday???😁 I would even appreciate this app more if the messages were accessible on a desktop and not just the app. Love it though!!!
Excellent app 5/5
By Angie Salas
I am super satisfied with Brightwheel. The app is easy to use, great for family engagement, excellent communication and record keeping tool. Their team support is amazing and respond promptly to questions. I will be using in all of my centers. I can’t say enough good things about this app!
Best app 5/5
I love brightwheel! It’s so nice being updated throughout the day from my sons school. The app is easy to use too 😀
#1 parent approved app 5/5
This app has been a time saver for both staff and parents when communicating and sharing daily information about each child. SOOOOO MANY pics or videos that the teachers have uploaded have been saved by parents and then posted on parents Facebook page.
ILOVE the lesson plan option. I can review from home when I want to remember what the upcoming lesson will be or to share w/others if I’m out sick or on vacation.
Mostly good- lacking two way communication 3/5
As a parent using the app, I love getting the real time notifications regarding my child’s day. I do wish there was a way for me to like or acknowledge that I’ve seen the posted pics or notes without writing them a message. The teachers have no way of knowing that their hard work posting everything is actually getting checked by the parents. Big issue for me. Fix that and my rating moves to a 5.
Nonna Dawn 5/5
I love seeing pics and hearing updates about my little “bugs” day! Especially love the pics of her sweet little sleeping face while she is napping..... all tuckered our! Thank you from Layla’s Nonna. .
By Lila Coyle
Really keeps you connected with your child and makes daycare easier.
This is the best thing ever! To know what my boys are doing all day is priceless.
I enjoy it but wish we could send pictures to the staff to show them a type of position or medication for my child. My son has Down syndrome and need extra communication.
Traveling Dad 5/5
Brightwheel is a great app our babysitter uses to keep us up to date w our son’s day! I travel for work and feel like I’m still a part of my son’s day and growth! Our babysitter normally loads two photos a day which is awesome! If you’re in this field I highly recommend it as a tool to keep your parents included.
All-time favorite App! 5/5
Brightwheel is an amazing tool that allows parents to feel apart of their child’s day and alleviates some of the “working mom woes.” I love being able to open my app anytime and see what my son ate for lunch, how long he took a nap for, and most days a picture or video is waiting for me to show me his daily activities. I can easily pay tuition now as well instead of trying to remember to bring my checkbook once a week. No complaints! Id give it 6 stars if I could!
How could I go without ? 5/5
I can’t imagine having my kid at any other daycare that doesn’t have Brightwheel. This app makes me feel so much better because I can see the updates on him everyday. Pictures, notes, what he ate etc all important to keep up on his day to day milestones and well being. I love that I can pay right through the app as well. I wish you could do split payments like two cards or two accounts but I still love it.