British Airways

British Airways

  • Category: Travel
  • Release Date:
  • Current Version: 5.91
  • Adult Rating: 4+
  • Developer: British Airways Plc
  • Compatibility: Android
  • Links: Google Play Store
76,395 Ratings
$ 0

British Airways App

To Fly. To Serve. The British Airways app makes booking, boarding and accessing everything about your flights easier than ever before. Personalised to you, the app gives you instant access to the information you need, when you need it. Features: - Personalised home screen Your home screen is your personal gateway into the BA app. Themed around your next destination, it will give you easy access to important information surrounding your flight, including your mobile boarding pass. You will also have quick access to flights you track, your most recent search and our best return fares to our most popular destinations. - Book flights Booking a flight with British Airways has never been easier. Browse our cheapest fares or quickly access your recent flight searches made from any device, and book a flight from over 130 countries. - Manage your flights Access and purchase upgrade offers from your phone, book seats in advance, add flights to your calendar or send them via email and get up-to-date arrival and departure times for all of your flights. Additionally, lounge users can access the British Airways Lounge Wi-Fi password. - Apple Watch The British Airways app on Apple Watch provides easy access to the most important flight information while you’re on the move. You can quickly view the flight number, route, departure time, flight status, a countdown to the departure time and the weather at your destination. - Flight status and schedules Search and track all British Airways flights for the latest arrival and departure times. - Exclusive features for Executive Club Members If you’re an Executive Club Member, you can check your Avios and Tier Points as well as view your full transaction history on your device. Optional enhanced services available for our Executive Club customers travelling with baggage to check in at the airport. Anyone can join the Executive Club for free on - Siri Shortcuts Add Siri Shortcuts to quickly check your next flight and Avios points Please refer to the 'Application Licence Agreement', linked on this page, to view the terms of use of this application and use of mobile boarding passes. By downloading the BA application, you agree to the terms of the Application Licence Agreement. British Airways Plc Web Site British Airways Support Application Licence Agreement.

British Airways app screenshots

British Airways app reviews

  • Painful 1/5

    By fgvnkyffbjydvhugb
    I’ve spent about 2 hours trying to get the app to check me in today. I am repeatedly told to select a seat and then told someone else has taken it, only to see the same seat presented as available, whichever seat I choose.
  • Adding passes to Apple wallet 2/5

    By Catraveller
    The method / steps to add boarding passes to an Apple phone wallet is obtuse and overly complicated
  • Awful experience 1/5

    By Smoketx
    I’m stuck in a loop telling me I can’t check in because I haven’t provided my COVID information but when I try it says I already did and I have two emails telling me it has been confirmed. I also successfully did the VeriFLY application that I only found out about because a fellow traveler told me they had been directed there. Not to mention the app is essentially a wrapper for the web site so half the time there is a banner at the top asking if I want to open the app.
  • Worst check in experience 1/5

    By trillende
    The worst online check in experience I have ever had. The app is just the website, which also did not work. Neither would let me change my seat. They just reloaded the home page and I had to enter my info all over again each time. I gave up after about half a dozen tries and tried to get my boarding pass which also took several tries. Get it together ba.
  • Unintuitive 1/5

    By sydney torcasso
    The app forces you to exit a window and reopen just to get the boarding pass. Dogs hit app.
  • Fix your app 1/5

    By slanteyecowboy
    What is the point of an app that won’t show the users their bookings and alert about flight updates???
  • Buggy app and bad service 1/5

    By Raygunxx
    The person I am traveling with and I changed our seat assignments to sit next to each other on our flight in the app. It was confirmed and then when we go to check in they have moved us back to our original seats not near each other and there is no option to change the seats. The app has gotten so buggy it makes me wonder if you have very stupidly fired all your developers?!? It is ridiculous and these are business class passengers! You guys are getting a very bad reputation with the app already a joke on the iPad and not allowing changes once booked. Get it together!!
  • Painful check-in process 1/5

    By MrBill2021
    Be prepared to spend more time than necessary to check in on your mobile. Very frustrating
  • Need a complete revamp 1/5

    By Mizou02
    Just look at the competition. A waste of time and frustrating app. Will actively avoid British Airways
  • BA app 1/5

    By Boss Hog 33
    Too much repetition. Flight was changed but had to go through seating again. - 24 hours prior to flight, it did not show that I was booked on the flight(s) - it seems the app takes a very long time to add the information requested. You keep having to refresh - not seamless and smooth with AA partner. Communication should have come from BA because that’s where I booked. Very confusing and stressful..AA was asking us to download their information, etc.. shouldn’t have to do all that - Overall, not close to being user friendly and customer centric.
  • BA App is horrible 1/5

    By boss qestion
    - Too much repetition. Flight was changed but had to go through seating again. - 24 hours prior to flight, it did not show that I was booked on the flight(s) - it seems the app takes a very long time to add the information requested. You keep having to refresh - not seamless and smooth with AA partner. Communication should have come from BA because that’s where I booked. Very confusing and stressful..AA was asking us to download their information, etc.. shouldn’t have to do all that - Overall, not close to being user friendly or customer centric.
  • Too much web site wrapping 3/5

    By rakingleaves
    Many key functionalities of the app (eg, managing your booking) just boot you out to the British Airways web site. I don’t see much benefit of installing this app over just using the web site in Safari. Apps for other airlines are much more self contained and functional
  • App 1/5

    By pamiduke
    Not able to add Covid clearance thus could not complete booking on line gentlemen at bag check in-was awesome
  • Planes 5/5

    By Griffy Sato
    The app is good (⭐️⭐️⭐️) the food in the flight isn’t the best (⭐️)
  • Terrible Airline buyer beware 1/5

    By first1dw
    Purchased tickets for my mother and I on American Airlines for premium seats we were put on British Airways can not pick seats, they were assigned, not getting upgraded seats as I paid $300 extra per ticket. And we were told yes you paid extra for nothing!!! No help for customer service. Yeap the just take your money.
  • Very limited 1/5

    By phillippeea
    Aggravating, cannot get boarding passes for the entire group. Limited functionality and lacking in customer service.
  • DW 1/5

    By D Wilson USA
    This is by far the poorest airline industry app I’ve ever used.
  • Boarding Pass Collection 3/5

    By dissatisfied rider
    Otherwise perfect the boarding pass collection could be more direct and less circuitous.
  • Multiple mobile passes not allowed on one phone 1/5

    By Sanjeev Bhutt
    Painful to get boarding passes for a group. Also only allowed one pass on mobile phone - children don’t have their own phones so have to print those.
  • Hard to Navigate 1/5

    By Cam Bard
    Difficulty navigating between BA & AA
  • Easy???? 1/5

    By Bigkidtoys
    Come on make this easier … I just want boarding passes downloaded to my phone … it’s easy on other airline sites … what’s with this????
  • F.T. 5/5

    By Fabrizio T5679
    Always enjoying flying and the service of British Airways. Well done !
  • Flight experience 5/5

    By Lashawn95
    Best quality flight I’ve been on, would definitely recommend.
  • Horrible 1/5

    By GioMarNYC
    It’s the most horrible app that there is. Very dysfunctional and feels like you are dealing with low budget airline… please sometimes care for your travelers well being and not just for money.
  • Get Your Instructions Sorted 2/5

    By ThosHrubecky
    The message for getting one’s mobile boarding pass says, “… return to the My Flights section (iPhone app)” BUT there is NO “My Flights” section on the menu. When you update the app, make certain to update the instructions!
  • Confusing/Never Works 1/5

    By thebatrat
    This has to be one of the worst Arline apps ever. Checking in is adder than launch the SpaceX rocket and getting your boarding pass requires you to be a professional hacker. The app transfers you to the website, when then tells you to go to the app. It’s a confounding circle that never ends.
  • Poor update app and technology 3/5

    By Marco_Pereira
    I've probably over 30 airline apps in the past five years. For an Airline, the “pride” in stating a sustainable future... Start by not having us go through ticketing to pick up our boarding pass even though we have done over five steps entering all data requested—waist of peoples time and thousands of people frustrated for just the simpissity to creating a good APP.
  • Not great. 1/5

    By MachRMan
    Trying to get seats 24 hours before flight is ridiculous….app keeps taking me back to home page. This is like trying to buy tickets on ticket master in 1994.
  • Lazy coding, inconvenient, not updated. 1/5

    By ScottMsubguy
    Incompetent. Unable to update their website or app for COVID. All say upload docs when none required for last month+. Stupid. Too bad there isn’t a workaround.
  • cannot check in 1/5

    By shurm13
    I cannot check in using this app. It is useless for that. BA phone numbers not responsive. Inferior airline app
  • Lovely App 5/5

    By Ayvan1979
    Easy to use and friendly layout.
  • Not user friendly 2/5

    By 98765nickname
    Totally not user friendly.
  • Small delays but great care 5/5

    By dblanglais
    In this day and age, if the only fault of an airline is a small delay on a direct flight, I am fine with that. The service on the plain was great and the staff friendly. I will keep returning to BA.
  • New update made it even worse 1/5

    By Mikesen111
    This app is light years behind AY, AA, LX, LH, etc. Poorly designed, with lack of end user awareness. Often has to link to webpage for basic things, only for the webpage to tell you that you should use the app to download the ticket... Just not up to standard this app, of course depending on your expectations (it is BA after all)
  • Suggestion: 1/5

    By Stufytutsmgo
    BA should check out the competitions apps.
  • Mr James Dollard 1/5

    By Antipsychotic medication
    Horrible site ! Companion boarding pass doesn’t appear after fully checked in. All passengers information fully loaded on outbound flight must be repeated for return voyage? Most user unfriendly of ANY Airline. Both flights in and out of Edinburgh DELAYED. Will NEVER fly British Airways again. Virgin much better Even your review can’t be sent with out a NICKNAME AND THEY ARE ALL TAKEN!!
  • Ms orelup 1/5

    By Luda Lonestar
    On line application repetitive and does not save changes. I had to enter my passport details and address in the US multiple times. Also, i have my COVID shots from 2020 and flew several time into or through LHR, so one would think that you will have that data in your system. Instead of going through the 3rd party like VeriFLY, one should be able to maintain updated profile on BA or be able to simply uploaded needed info from my phone. Sincerely, LudaOrelup
  • Barry 1/5

    By haribotwin
    The effort to obtain your mobile boarding pass is tedious. Suggest you review Americans options as these are much smoother and faster to obtain. Come on BA do your thing!!
  • Okay App, Needs Improvement. 3/5

    By Justin Kalm
    It’s very strange that the app can’t handle a simple thing like checking in within the app.
  • Fancy visuals but system underneath is clunky 3/5

    By JudySheen
    Good aesthetic but reverts you to the website (i.e., pops up a browser in the app) or crashes for even the most basic tasks, like checking in
  • lost bags 1/5

    By JW448
    we lost our golf bags at heathrow . spent our entire golfing trip in scotland with out them . we're returning home . we still cannot get any satisfaction about finding our golf clubs . we have an apple tracker we o kw where they are . they are in terminal 3 at heathrow ! JW448
  • Features / options missing 1/5

    By Perellush
    Trying to check family. App is a work in progress. You would think if you are updating details on one passenger, it will update it on all with same information. You have to click kn everything a hundred times. I am trying to check in a child, it says you need to select an adult, but doesn’t give you an option to do that. I spent 40 minutes trying to check in on line and still now have to do it at the airport. Frustrating!
  • Terrible 1/5

    By Jeffinmco
    App is awful the UI is just the website and I you have to enter your booking number repetitiously.
  • Where is my booking? 1/5

    By Parpanel
    I was expecting to see my booking but there is no way, the app is redirecting me to Well, this app without be able to see the booking information it is pretty useless.
  • Glitchy 3/5

    By exuct
  • Delays / disruptions/ baggage missing 1/5

    I had the worst possible experience on BA flight starting from Bangalore airport going to Heathrow and having to catch another flight from Heathrow to Newark . There was a 2 hour delay with the first flight , exhaustively in itself waiting at the airport then in reaching London , did not get gate for more than an hour and was stuck inside the plane , finally got down but connecting flight was delayed and gate was not announced ! After waiting on that and going up and down multiple times using the transit train and escalators finally got to my gate for the next lap of journey ! Got down at Newark and purchased a 6$ trolley for carrying my luggage and waited at the luggage counter only for my name to be announced that my bags were not in the flight and will be delivered later unfortunately . 2 days later I am still calling them and no response . The baggage customer service team 1-800 number goes to India and the agents are extremely rude ! They have no idea when the anticipated bag delivery time is . One guy had the audacity to tell me not to be rude to him as he did not lose my bags !!!! I thought he represents the company ! I have perishable items and feel so upset that BA can be so calllus about customers !all my money down the drain and they have no sympathy or compassion and are making no efforts to deliver bags on time ! There is no other contact number provided to me and I have no clue where my bags are , I cannot even go to the airport and ask as they say nobody will entertain me ! It’s a cursed airline ! Please do not flyBA anymore if this is how they will treat their customers ! Extremely disappointed and upset !
  • Worst Airline App I have ever used 1/5

    By Shanar85
    Since check in opened i had been trying to check in and select a seat, and the BA app continually says I need to complete my checklist on VeriFly, and yet when I check VeriFly it all shows done. Theres no way around the issues other than physically going to the already incredibly busy airport hours sooner than needed to check in manually. Just an awful, poorly engineered process or application.
  • Very bad 1/5

    By Amazing performance, good luck
    It took me more than 2 hours to do the check-in, at the end I could do it at the airport but I got the position 9 to board the line. I came to the airport to do it there on automatic machine. No automatic machine for British Airways. :-(
  • Terrible 1/5

    By GetKatia
    The airline makes it so difficult to check in. British Airways are by daft the worst check in process I’ve experienced.